Kenmore PG-4030400LN User & Care Manual page 34

Troubleshooting – Electronic Ignition
Problem Possible Cause
• The battery is not
SECTION I
No sparks appear installed properly.
• Dead battery.
at any electrodes
• The wire assembly is
when control knob
are turned to HI: no not installed
noise can be heard properly.
• Faulty spark module.
from the spark
module.
• The Electrodes are
SECTION II
No sparks appear not connected
at any electrodes properly.
when control knob is
turned to HI; noise
can be heard from
the spark module.
• The electrodes are
SECTION III
Sparks are present not connected
but not at all properly.
• Electrical arc
electrodes and/or
not at full strength. between the output
wires and burner
tube.
• Weak battery.
• Electrodes are wet.
• The electrode(s) are
cracked or broken;
sparks appear where
cracked.
• This typically occurs
SECTION IV
Grill is not getting when you turn on
hot and is only your control knobs
reaching 250 – 300 before you turn on
degrees the LP tank valve. If
so, this will activate
the gas regulator
safety device, the
grill will only reach
temperatures
between 250 and
300F even with all
burners on the high
setting.
Check Item
• Check that the battery has
the positive side facing the
outside.
• Has the battery been used
previously?
• Check to ensure the threads
are properly engaged.
• If no sparks are generated
with the new battery and
the wires are connected
properly, the module is
faulty.
• Are the electrodes tightly
connected?
• Are the electrodes tightly
connected?
• If possible, observe grill a in
dark location. Operate the
ignition system and look for
arcing between the output
wires and burner tube.
• All sparks are present but
have a weak or slow rate.
• Has moisture accumulated
on the electrode and/or in
burner ports?
• Inspect the electrodes for
cracks.
• Are the regulator on and
tight?
• Make sure the regulator is
connected properly to the
tank, and control knobs are
all in the off position.
34
Prevention/Solution
• Install the battery, making sure that the positive
end is facing outward, and the negative end is
facing inward.
• Replace the battery with a new AA-size alkaline
battery.
• Unscrew the ignition module assembly and be
sure that all the wires are installed properly
before reinstalling the ignition module assembly.
• Replace the ignition module assembly by calling
customer service at 1-888-287-0735.
• Remove and reconnect all electrode wires from
the module sockets.
• Remove and reconnect all electrode wires from
the module sockets.
• If sparks are seen in places other than the burner
tube area, the wire insulation may be damaged.
Replace wires.
• Replace the battery with a new AA-size alkaline
battery.
• Use a paper towel to remove any moisture.
• Replace the cracked or broken electrodes by
calling customer service at 1-888-287-0735.
• Open the grill lid.
• Turn off all knobs on the control panel.
• Turn off the tank knob.
• Disconnect the regulator from the LP tank. Wait
30 seconds.
• Reconnect the regulator to the LP tank.
• Slowly open the LP tank knob all the way. Do not
put excessive force on the valve when in the fully
open position to avoid damaging the valve.
• Turn on the appropriate control knob and light
the grill per the lighting instructions on page 9.