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Available languages
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Troubleshooting
Motor doesn't
start or blade
doesn't rotate
Food is unevenly
chopped
Food is chopped too
fine or is watery
Food sticks to
blade and jug
Blender overloaded
•
Check the blender jug and lid are securely in place.
•
Check that the power plug is properly inserted into the power outlet.
•
Check the ON | OFF button and selected function button
is illuminated.
•
Use the tamper when blending to help move the ingredients around.
•
Reduce the speed so the blades have more chance of grabbing
the food.
•
This can happen when too much food is being blended at one time.
Try a smaller amount, and work in batches if necessary.
•
The ingredients may be too large. Try cutting into smaller pieces.
For best results, ingredients should be in pieces no larger than
¾-inch (2cm).
•
Try blending for shorter period of time or slower speeds.
•
Use the PULSE | ICE CRUSH function for better control.
•
The mixture may be too thick. Try adding more liquid and/or
using a slower speed for blending.
•
This blender has dual motor protection features to protect
against over heating and/or over current use. When activated
OVERLOAD PROTECTION will flash on the LCD and the
blender will be inoperable.
•
If activated, turn the blender off by pressing the ON | OFF button
on the control panel, and unplug the blender. On the underside
of the unit is a red RESET button. Press the Button to reset the unit.
Wait a few minutes then re-plug and power ON the blender.
•
If OVERLOAD PROTECTION is still flashing, repeat and
leave the blender to cool down for at least 20–30 minutes.
Once OVERLOAD PROTECTION has disappeared from
the screen the blender is ready to be used again.
•
We recommend blending in smaller batches, or cutting
ingredients into smaller pieces.
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