Check The Basics - Agilent Technologies N9039A Service Manual

Troubleshooting

Check the Basics

Check the Basics
Before calling Agilent Technologies or returning the instrument for service, please
make the following checks:
1. Is there power at the power outlet? At the power receptacle on the instrument?
2. Is the instrument turned on? Check to see if the front panel LED is green, which
indicates the power supply is on.
3. If other equipment, cables, and connectors are being used with the instrument,
make sure they are connected properly.
4. Review the procedure for the measurement being performed when the problem
appeared. Are all the settings correct?
5. If the instrument is not functioning as expected, return the unit to a known state
by pressing the
Preset
6. Is the measurement being performed, and the results that are expected, within
the specifications and capabilities of the instrument? Refer to the specifications
book for specifications.
7. Check to see if the instrument has the latest firmware before starting the
troubleshooting procedure. Press
is listed under
Firmware Revision
"Instrument Software".
34
key.
,
System Show System
. For more information, refer to
. The firmware revision
Chapter 9 ,
Chapter 2