Troubleshooting; Fault Warning & Lock-Out Codes - Potterton Assure 16 Heat User Manual

8

Troubleshooting

8.1 Fault Warning & Lock-out Codes
Green Light
No. of
Flashing
Flashes
Temperature
1
Protection
Shutdown
2
Input
Flame
3
Loss
Communication
4
Fault
Parameter
5
Fault
Miscellaneous
6
The symbol indicates the flashing Status Light.
LED
ON
LED
OFF
1 flash
LED
ON
LED
OFF
2 rapid flashes
LED
ON
LED
OFF
3 rapid flashes
LED
ON
LED
OFF
4 rapid flashes
LED
ON
LED
OFF
5 rapid flashes
LED
ON
LED
OFF
6 rapid flashes
7668918-01 (10/16)
Red Light
Flashing
Sensor
Error
High Temperature
Protection
Ignition
Fault
Fan
Fault
Parameter
Fault
Miscellaneous
Upper Horizontal Line = Light ON
Lower Horizontal Line = Light OFF
1 flash
Time Time
2 rapid flashes
Time Time
3 rapid flashes
Time
Time
4 rapid flashes
Time Time
5 rapid flashes
Time
6 rapid flashes
Time
1. The colour of the status light
and the number of times that it flashes indicates whether the
boiler is working normally, has a problem or requires servicing.
Fault - Warning When flashing green
boiler has detected a problem, and is attempting to resolve it. If it
does not succeed the boiler will go into lock-out mode and
will display a red light.
Fault - Lock-out When flashing red
boiler has a fault and has locked out. Press the RESET button for
a minimum of 5 seconds to try and clear the fault condition.
2. A lock-out condition can be re-set up to 5 times within one hour
using the reset button. Any fault that repeats regularly should be
fully investigated and appropriate remedial actions taken by your
Installer, Annual Service Provider or Baxi Customer Support -
The Service Division of Baxi.
3. If there is a continuous red light, contact your Installer, Annual
Service Provider or Baxi Customer Support - The Service
Division of Baxi, and inform them of the fault code displayed.
4. You can contact Baxi Customer Support on 0344 871 1545.
When contacting Baxi Customer Support it will be useful to have
the 'Benchmark Checklist' at the back of the Installation &
Service Manual to hand as it includes details relevant to the boiler
and installation.
Normal Operation
The
LED
ON
LED
OFF
Upper Horizontal Line = Light ON
Lower Horizontal Line = Light OFF
Time
Time
Troubleshooting
on the boiler control panel
light indicates that the
light indicates that the
symbol indicates the Status Light ON.
Light ON (approx. 7 sec.)
1 flash OFF 1 flash OFF
Time
Assure Heat
8
Time
23