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4. Place stones as desired in a single layer on top of
media. See Figure 2 and Figure 3 for examples of
stone placement. Stones must be placed at least 1/2
inch away from the burner.
NOTICE: DO NOT STACK STONES. Place stones in
a single layer. Flame appearance could be impacted.
Sooting could occur.
NO STONES ON BURNER
NO STONES ON BURNER
Figure 2. Stones installed (2 Kits)
NO STONES ON BURNER
NO STONES ON BURNER
Figure 3. Stones (1 Kit) and Driftwood Logs Installed
5. Check between the pilot and burner and remove any
media that has fallen into this area.
WARNING! Risk of Explosion! Do NOT allow media to
lodge or fall into area between the pilot and the burner.
Fireplace will not function properly. Delayed ignition could
occur.
6. Turn the appliance on to verify that the pilot and the
burner light properly.
7. Remove any glass media that may have fallen in the
bottom glass rail. Glass will not install properly if media
is present in glass rail. See Figure 4.
WARNING
Risk of Asphyxiation or Fumes.
• Place media according to instructions.
• Do NOT place media in area between glass and
firebox.
• Do NOT place media in a position that they may
fall into area between glass and firebox.
• Do NOT use any media other than the media
supplied with this fireplace.
Fireplace will not function properly.
Gas leak may occur.
Heat & Glo • STONES-36, STONES-48, STONES-60, STONES-72 Installation Instructions • 2310-948 Rev. G • 5/23
2
NO STONES ALLOWED ON BURNER
NO STONES ALLOWED ON BURNER
NO MEDIA ALLOWED
NO MEDIA ALLOWED
NO MEDIA IN GLASS RAIL
NO MEDIA IN GLASS RAIL
Figure 4. Media and Stones
8. Reinstall glass assembly and front. Refer to the appliance
installation manual for replacement instructions.
TROUBLESHOOTING
After the initial start up burn, it may be necessary to adjust
the media placement to achieve the best flame appear-
ance. While flame height variation is normal, there may
appear to be higher peaks in some areas and low flame
peaks in other areas.
If the flame height appears to be excessively high in
some spots, applying more media to these areas on top
of the burner will help even out the flames. Spreading
the media as evenly as possible is the most effective way
to achieve optimal flame appearance and the most even
flame heights. One or more test burns may be required
to watch the flames mature and see how even they look
before making adjustments.
Please contact your Heat & Glo dealer with any questions or
concerns.
For the location of your nearest Heat & Glo dealer,
please visit www.heatnglo.com.
Heat & Glo, a brand of Hearth & Home Technologies
7571 215th Street West, Lakeville, MN 55044
www.heatnglo.com
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