Page 2 Quantum, the Quantum logo, Scalar, DLT, DLTtape, and the DLTtape logo are registered trademarks of Quantum Corporation in the U.S.A. and other countries. LTO and Ultrium are trademarks of HP, IBM and Quantum in the U.S.A. and other countries. Other trademarks are the property of their respective companies.
Page 3: Table Of Contents
About This Guide About This Guide ............1-3 Product Safety Statements .
Page 4 Shutting Down the Scalar 10K ........
Page 5 Accessing and Logging Into the RMU ........3-13 Checking Status and General Information .
Page 6 Storage Dialog ........
Page 7 Get/Put Storage Dialog ........
Page 8 Storage Move........
Page 9 Acclimating Tape Cartridges ......... . . 5-5 Transporting Tape Cartridges .
Page 10 Contents 6-00058-05 Rev A...
Page 11 Basic Scalar 10K System ........
Page 12 Figure 4-7 Status Menu ..........4-12 Figure 4-8 Library Submenu .
Page 13 Figure 4-40 Drive Log Dialog ......... . 4-36 Figure 4-41 Firmware Dialog .
Page 14 Figure 4-73 Eject Dialog..........4-56 Figure 4-74 Eject Screen .
Page 15 Storage Dialog ........
Page 16 Figure 4-139 Utils Menu ..........4-99 Figure 4-140 Library Submenu .
Page 17 Figure 4-196 Get/Put Storage Dialog ........4-130 Figure 4-197 Continuation Dialog .
Page 18 Figure 4-205 Test Screen ..........4-136 Figure 4-206 Scanner Submenu .
Page 19 Storage Moves Dialog ........
Page 20 Figure 4-271 Teach Tape Dialog ........4-168 Figure 4-272 SAC Dialog .
Page 21 Figure 5-22 Complete Dialog ......... . 5-21 Figure 5-23 Cleaning Submenu .
Page 22 2-xxii Figures 6-00058-05 Rev A...
Page 23 Table 1-1 Hazard Alert Message ........1-6 Table 3-1 Operator Panel Indicators .
Page 24 3-xxiv Tables 6-00058-05 Rev A...
Page 25 About This Guide ............1-3 Product Safety Statements .
Page 26: About This Guide
About This Guide 6-00058-05 Rev A...
Page 27: Product Safety Statements
Caution Warning GS Mark (Germany Only) 1. Scalar 10K is a trademark of Quantum Corporation. Throughout the remainder of this document the Scalar 10K library is referred to as Scalar 10K or library. September 2007 This manual contains information and instructions necessary...
Page 28: Mechanical Locks
Movements of mechanical components in the library can cause serious injury. The Scalar 10K laser barcode scanner reads barcode labels during inventory and teach operations. The barcode scanner produces light radiation that can be harmful to your eyes. You should avoid direct exposure to the scanning beam and should never stare directly into the beam aperture.
Page 29: Disposal Of Electrical And Electronic Equipment
Disposal of Electrical and Electronic Equipment Product Model Number September 2007 The safety label is mounted inside each Scalar 10K module access door. See Figure 1-1. Laser Safety Label There is no barcode scanner adjustment procedures in this guide. Only trained Quantum service personnel can perform this type of procedure.
Page 30: Explanation Of Symbols And Notes
Symbol Damage to ... Persons Persons Material Person Material About This Guide Quantum classifies hazards in several categories. Table 1-1 shows the relationship of the symbols, signal words, actual hazards, and possible consequences. Signal Word Definition DANGER Imminent hazardous situation...
Page 31 Caution Warning Caution STATIC SENSITIVE Note September 2007 The danger exists of a fatal electric shock. At places designated with this symbol, electrical current can be present. Before starting any work, always confirm that all electrical connections are free of electrical current. This symbol indicates the presence of a laser.
Page 32: Other Documents You Might Need
Notes describe changes to your system or firmware since the last release, provide compatibility information, and discuss any known issues and workarounds. The Release Notes can be found in the product box or at www.quantum.com/ ServiceandSupport/ SoftwareandDocumentationDownloads/S10K/Index.aspx. More information about this product is available on the Service and Support website at www.quantum.com/support.
Page 33: Getting More Information Or Help
To open a Service Request: www.quantum.com/support For the most updated information on Quantum Global Services, please visit: www.quantum.com/support . For the most up to date information on Quantum Global Services, please visit: www.quantum.com/support. Getting More Information or Help September 2007...
Page 34 1-10 About This Guide 6-00058-05 Rev A...
Page 35: System Description
Storage Assemblies ........
Page 36 System Description 6-00058-05 Rev A...
Page 37: General Description
I/E Station 1 Door Figure 2-1 September 2007 The Scalar 10K is a tape storage library that can be configured as a single-media or mixed-media library. It can be expanded from a single-module library to a multiple-module library. See Figure 2-1.
Page 38: Capacity-On-Demand Configuration
Capacity-On-Demand Configuration Customer-Specific Configuration Dual Aisle Configuration System Description The Scalar 10K automates the storage, retrieval, and control of the following tape cartridges: • LTO-1 • LTO-2 • LTO-3 • LTO-4 • • Super DLT (SDLT) • 8 mm •...
Page 39: Modules
Figure 2-2 Top View of Scalar 10K Modules September 2007 The Scalar 10K consists of five different modules: a Control Module (CM), Accessor Module (AM), Expansion Module (EM), Drive Module (DM), and Tower Module (TM). For an example of the five different modules, see Figure 2-2.
Page 40: Control Module
The EM extends the length of the aisle and allows the library to be expanded to accommodate additional drive and cartridge requirements. A Scalar 10K maximum configuration includes three EMs. These modules extend the X-rails (top and bottom) which allow the accessor to travel the length of the library.
Page 41: Drive Module
The TM is a feature module and is also added as requirements change. The TM is attached to an AM or EM. The TM contains a storage tower and control electronics and is configured for only one media type. TMs can be bulk loaded or unloaded through the TM service door.
Page 42: Internal Components
Note Quantum SDLT supports SDLT media and DLT Type IV media. System Description Figure 2-3 on page 2-9 shows the inside of a Scalar 10K. The Scalar 10K consists of the following functional units: • Tape Drives • Storage Assemblies •...
Page 43: Figure 2-3 Module Cell Locations And Internal View Of Library
Outside Tower Module Drive Module Control Module Storage Cells I/E Stations Tape Drive Bays Figure 2-3 Module Cell Locations and Internal View of Library...
Page 44: Storage Assemblies
Storage Assemblies A storage assembly (Figure 2-4) is a modular storage assembly that holds tape cartridges. An AM or EM has four attachment areas called racks. Each rack contains a series of storage assemblies. See Figure 2-5 on page 2-11.
Page 45: Figure 2-5 Five Storage Assemblies Per Rack (Top And Side View Of Em)
Figure 2-5 Five Storage Assemblies per Rack (Top and Side View of EM) Table 2-2 a. The 8 mm media type is used in AIT tape drives. b. The 1/2-inch media type is used in 3590 and 3592-J1A/ TS1120 tape drives.
Page 46: Cartridge Accessor
Cartridge Accessor 2-12 System Description The cartridge accessor (Figure 2-6) identifies and moves cartridges between the storage cells, tape drives, and I/E Stations. The cartridge accessor has: • A gripper assembly containing a cartridge gripper and the barcode scanner. The gripper is designed to pivot horizontally 180º, get and put cartridges in storage cells,...
Page 47: Tape Cartridges
The barcode is composed of uppercase A to Z characters and numeric 0 to 9 characters. The Scalar 10K currently supports Code 39 type labels. In Mixed Mode, the seventh or eighth characters on the label identify the cartridge type.
Page 48: Insert/Eject Station
Problem Box where the gripper can deposit a problem cartridge to be retrieved by the operator. This is required for continuous operation. The Problem Box is designed to accommodate any cartridge size that Scalar 10K supports. 2-14 System Description 6-00058-05 Rev A...
Page 49: Figure 2-7 I/E Station Magazines
Figure 2-7 I/E Station Magazines Internal Components 2-15 September 2007...
Page 50: Connectivity
SAN. The library controller and the tape drives access the SAN via the SNCs, which can be installed in a Scalar 10K CM or a DM. LTO drives can also attach to the SAN through the Native Fibre Channel interface available.
Page 51: Figure 2-8 Indirect Fibre Channel Attachment
Figure 2-8 Indirect Fibre Channel Attachment Connectivity 2-17 September 2007...
Page 52: Scsi Connectivity
SCSI Connectivity The Scalar 10K library can be directly connected to one or two SCSI buses. See Figure 2-9. Because each SCSI bus is independent, it can be Single Ended or Differential. Both ends of each bus must be terminated. A terminator is shipped with each SCSI adapter card ordered.
Page 53: Scalar Dlc
Dual Aisle configuration. Refer to Redundant Servers on page 2-20. Single Server The Scalar DLC Integrated Controller for the Scalar 10K Dual Aisle library consists of Scalar DLC 2.5 or later software loaded on a rack mountable server. The server has dual SCSI...
Page 54: Redundant Servers
Scalar DLC Network Attachments Redundant Servers The redundant Scalar DLC Integrated Controller for the Scalar 10K Dual Aisle library consists of Scalar DLC 2.5 or later software loaded on two rack-mountable servers. Each Server has Dual SCSI drives that are connected to an...
Page 55: Figure 2-11 Scalar Dlc Network Attachments With Redundant Robotics
Together, these independent servers create a "server cluster." The cluster appears to users as a single server. Should the primary server fail, the secondary (passive) server automatically takes over all Scalar DLC functions. The systems also ships with a rack-mountable flat panel LCD monitor/keyboard/mouse, a rack-mountable KVM switch, a rack-mountable external RAID subsystem, and required system cabling.
Page 56: Remote Library Management
Access the library operator panel • Retrieve library command and error logs • Use the Quantum Web site to access Scalar 10K documentation The RMU supports Simple Network Management Protocol (SNMP) version 2.0 and acts as an SNMP-server. The RMU acquires Tape Alert 2.1 compatibility information from the...
Page 57: Operation
Shutting Down the Scalar 10K ........
Page 58 System Description 6-00058-05 Rev A...
Page 59: Overview
Remote Management Unit (RMU). The operator panel provides an interactive path between the operator and the Scalar 10K. See Figure 3-1 on page 3-4. The Scalar 10K operator functions are listed below: •...
Page 60: Main Screen
Display MAIN SCREEN 02/02/01 13:54:35 Idle Online..Ready Indicators Speaker Push Buttons Figure 3-1 Operator Panel Components System Description 6-00058-05 Rev A...
Page 61: Table 3-1 Operator Panel Indicators
Table 3-1 Operator Panel Indicators Indicator The Ready indicator is lit whenever Power is available in the aisle and the library is ready to perform motion commands from the host. The Power On indicator is lit whenever the Control Module is connected to an AC power source, the Control Module switch, and the AC Power Compartment circuit breakers are ON.
Page 62: Table 3-3 Insert/Eject Station Indicators
One of the following conditions locks the I/E station: • The host issues a SCSI PREVENT/ALLOW MEDIUM REMOVAL command and locks the I/E station. • The Scalar 10K is accessing the I/E station. The Attention indicator can be in one of the following three states: •...
Page 63: Starting The Scalar 10K
Movements of mechanical components in the library can cause serious injury. Power is applied to the Scalar 10K. The CM embedded software starts the boot process. The Power On indicator illuminates and the Main Menu displays status.
Page 64: Shutting Down The Scalar 10K
MM/DD/YY HH/MM/SS Idle Online...Ready Main Screen The Scalar 10K may be shut down normally or by the Emergency Shutdown method. Use the method described in Emergency Shutdown in cases of emergency only. Proceed as follows to shutdown the Scalar 10K:...
Page 65: Emergency Shutdown
Repeat Step 2 and Step 3 for each Drive Module. Use the following procedure if an emergency situation arises. Except in emergencies, stop the Scalar 10K with the normal shutdown procedure before switching off the Main Power Switch. Quantum is not responsible for damage caused by improper use of the Main Power Switch.
Page 66: Restarting The Scalar 10K
If applicable, correct the situation that required the Scalar 10K shutdown. Step 2 Refer to Starting the Scalar 10K on page 4-7 for instructions on the Scalar 10K start procedure. The RMU is a component in the library that provides remote access to the library by means of a Web browser.
Page 67: Supported Browsers
Supported Browsers RMU Prerequisites September 2007 • Allows RMU configuration changes such as network, users, and date/time. • Provides online access to documentation. The following screen is the opening screen of the RMU. The RMU supports the following browsers: • Microsoft Internet Explorer version 5.0 and above •...
Page 68: Setting Up The Rmu
Setting up the RMU 3-12 System Description Once you have obtained a network address for the RMU, enter this information into the RMU by means of the library operator panel. Step 1 Starting from the operator panel Main Menu, go to the RMU Submenu (Main Menu Setup Library RMU).
Page 69: Accessing And Logging Into The Rmu
Accessing and Logging Into the RMU Note For information on determining or setting your RMU IP address, see Setting up the RMU on page 4-12. Note The default user login and password are admin and secure, respectively. September 2007 Step 6 Enter the IP address, subnet mask, and gateway IP address using the Up, Down, and Next buttons.
Page 70: Checking Status And General Information
Checking Status and General Information 3-14 System Description You can use the RMU to remotely check the status of a library and obtain general information about the library. For example, you can check drive status or get the firmware level of your library.
Page 71: Configuring Network Parameters
Configuring Network Parameters Configuring SNMP September 2007 You can reconfigure the hostname, IP address, subnet mask, and gateway address through the RMU. This feature requires you to log in to the RMU. Refer to Accessing and Logging Into the RMU on page 4-13 for more information. Step 1 Click the Configuration tab.
Page 72: Downloading The Snmp Mib File
Downloading the SNMP MIB File 3-16 System Description • In Public Name, enter the name of the read- only SNMP community. • In Private Name, enter the name of the read/write SNMP community. Step 3 Click Submit and review your changes (indicated in red).
Page 73: Configuring Rmu Users
Configuring RMU Users Adding/Removing Users September 2007 You can add unique users to the RMU. However, only one administrator-level user is allowed, and it is automatically given the user name admin. Only the admin account can add or remove users. When prompted, log in as admin.
Page 74: Changing A Password
Changing a Password Note Only the admin can modify another user’s password. Configuring the Time and Date 3-18 System Description At any time, you can change your RMU password. If you are the administrator, you can also change other users’ passwords.
Page 75: Synchronizing With An Ntp Server
You can update firmware for the RMU. Before you update firmware, you need to have the firmware file in a location that is accessible from the RMU interface. Firmware updates can be found on www.quantum.com. Step 1 Click the Firmware tab.
Page 76: Viewing Diagnostic Files
Viewing Diagnostic Files Using the Operator Panel (via the RMU) 3-20 System Description From the RMU, you can view the diagnostic information for the attached library and RMU. This information can assist technical support personnel when diagnosing problems. Step 1 Click the Diagnostics file tab.
Page 77: Viewing Logs
Viewing Logs Getting Help Rebooting the RMU September 2007 You can view the most current entries in the library command log without downloading the entire log file. • Click the Logs tab. The command log appears with the most recent entry at the top of the list.
Page 78: Figure 3-4 Rmu Location (Cm Front View-Service Door Open)
Figure 3-4 RMU Location (CM Front View—Service Door Open) 3-22 System Description Step 4 Slide the RMU back into place and tighten the captive screw. Step 5 Close the CM service door. Captive Screw 6-00058-05 Rev A...
Page 79: Menus And Commands
Overview ............. . . 4-5 Using the Operator Panel .
Page 80 Storage Dialog ........
Page 81 Get/Put Storage Dialog ........
Page 82 Storage Move........
Page 83: Overview
Using the Operator Panel Operator Panel Buttons September 2007 This chapter describes the Scalar 10K operator panel menus and commands. The operator panel is a menu-driven interface that provides library status and current operating parameters to the Scalar 10K Library.
Page 84: Special Characters Or Cursors
Special Characters or Cursors Menus and Commands A menu option can be preceded or followed by one or more of the following special characters or cursors: When this character follows the option, additional menus are available under the selected option. When these characters follow the option, additional options or status displays are presented after the selected option.
Page 85: Help Button
Help Button Operator Intervention Message September 2007 Help is common to all menus, submenus, dialogs, and screens. Using Help while the cursor (< or >) is at a desired location provides information about that entry. To use Help proceed as follows: Step 1 Press the (Help) button to view help on a menu...
Page 86: Operator Panel Menu Tree Structure
Operator Panel Menu Tree Structure Figure 4-1 Operator Panel Menu Tree Structure Menus and Commands 6-00058-05 Rev A...
Page 87: Main Menu
Path: Main Menu The Main Menu is the first available menu after the Main Menu displays. Refer to Starting the Scalar 10K on page 3-7 for information about the Main Menu. All subsequent menus and options are selectable from the Main Menu.
Page 88: Mode Dialog
Mode Dialog Figure 4-3 Warning Note If Shutdown is selected for the Mode parameter, Shutdown is automatically displayed for the State parameter. Figure 4-4 4-10 Menus and Commands Path: Main Menu Mode Dialog Use the Mode Dialog to change the library operating mode and/or state.
Page 89: Figure 4-5 Not Ready Screen
Figure 4-5 Figure 4-6 Table 4-1 Operating State and Mode State Mode Ready Online Offline NotReady Online Offline Shutdown Shutdown September 2007 When the library is in the Ready state for the first time after the library is powered on, the gripper goes through a sequence of moves in the reach axis.
Page 90: Figure 4-8 Library Submenu
Status Menu Figure 4-7 Library Submenu Figure 4-8 4-12 Menus and Commands Path: Main Menu Status Use the Status Menu to access views of your library operating statistics. See Figure 4-7. > Library Drives Towers... IE Stations... Status Menu Depending on your selection, refer to: •...
Page 91: Status Menu
Mixed-Media Support enabled. When Mode Parms is selected, the Mode Parms Dialog is displayed. See Figure 4-10. Refer to the Scalar 10K SCSI Reference Manual for additional information about the Scalar 10K Mode Parameters.
Page 92: Element Address
Otherwise, the changed parameters continue to display but no action is taken. Element Address Use Element Address to check current, default, or saved addresses of the accessor, storage cell, I/E station, or tape drives. See Figure 4-11. Base MT : 00001 Base ST : 04096...
Page 93: Mixed-Media Support
Figure 4-12 September 2007 Mixed-Media Support Use Mixed-Media Support to determine the following. See Figure 4-12. • If the library is processing barcode media identifiers (Media ID) • If the extended read element status is enabled (Ext RES) • If vendor unique additional sense code qualifiers are currently enabled (Ext ASCQ) •...
Page 94 Note When the library is not operating in mixed-media mode, the Extended RES, Extended ASCQ, and Extended BC are not applicable. Note For Dual Aisle systems, mixed mode is automatically enabled and cannot be changed. 4-16 Menus and Commands Parameter Description Media ID Yes indicates that the library is...
Page 95: Parity
Figure 4-13 September 2007 Parity Use Parity to view the current, default, or saved parity. This view also displays the retries that are allowed in each selection. See Figure 4-13. Parity : Yes Retries: 001 Parity Screen Parameters Parity Retries Description Yes indicates that current, default, or saved SCSI parity is...
Page 96: Lcd
Figure 4-14 Note Press the button or the button to toggle between the line number parameter values. 4-18 Menus and Commands Use LCD to view current, default, or saved library security. See Figure 4-14. Security: Disabled Line: 1< MAIN SCREEN (default) LCD Screen Parameter...
Page 97: Reservations Dialog
Figure 4-15 September 2007 Reservations Dialog Path: Main Menu Status Library SCSI Use the Reservations Dialog to view a specific element, or the entire library. See Figure 4-15. This reservation remains in effect until: • The initiator that made the reservation sends another command with the same Reservation Identification number (this supersedes any previous reservation).
Page 98 Figure 4-16 4-20 Menus and Commands Bus: 0 <Host ID : 0 Reservation ID: Any Found : 0109 Accept : N Reservation Response Screen Parameters Description Found Indicates the number of reserved elements which match the Bus, Host ID, and Reservation ID parameters Accept Y to accept...
Page 99: System Dialog
System Dialog Figure 4-17 Figure 4-18 September 2007 Path: Main Menu Status Library System Use the System Dialog to view the library operating statistics. For example, the number of installed cartridges, number of free cells, or the number of gets performed by the library. See Figure 4-17.
Page 100: Element Dialog
Figure 4-19 Element Dialog Figure 4-20 4-22 Menus and Commands Y meters [more] When [more] is selected the Continuation Screen appears. See Figure 4-19. Get retries: 000008 Put retries: 000010 Scan Retries: 000009 I/E Closes: 000050 Continuation Screen Parameters Get retries Put retries Scan retries I/E Closes...
Page 101: Figure 4-21 Response Dialog
Parameters Description Coord The first field indicates the type of cell (I for I/E Station, D for Drive, S for Storage cell) The second field indicates the rack number (01–16) The third field indicates the storage cell section (1–5) The fourth field indicates the column of the section (A–P)
Page 102: Figure 4-22 Continuation Screen
Figure 4-22 Figure 4-23 4-24 Menus and Commands Source Indicates the original location from which this cartridge came Valid Yes indicates that the results shown are based on an inventory of the elements No indicates that the results shown are not based on an inventory of the elements [more] More information on the...
Page 103: Logs Submenu
Note When not reserved, Reserve ID and Reserved by parameters are not applicable. Logs Submenu Figure 4-24 September 2007 Parameters Reserved Reserve ID Reserved by Path: Main Menu Status Library Logs Use the Logs Submenu to view command or error log history, or to print out the history logs.
Page 104: Command Log Dialog
Figure 4-25 Figure 4-26 4-26 Menus and Commands Command Log Dialog Path: Main Menu Status Library Logs Command Use the Command Log Dialog to view a running history log of library operations. A service representative retrieves this data for problem analysis. See Figure 4-25. 11/10/99 18:25:24.88 SCSIDONE INQ : Status...
Page 105: Print Log Dialog
Figure 4-27 Figure 4-28 September 2007 Print Log Dialog Path: Main Menu Status Library Logs Print Log Before selecting this option, make sure to connect a serial cable between the top LSC port and the laptop serial port. When the Print Log Dialog is selected, the Print Log Screen is displayed.
Page 106: Print Inventory Dialog
Note If the library Trace value is set to Serial, the library also prints the tape cartridge count and inventory to the log. Figure 4-29 Figure 4-30 4-28 Menus and Commands Print Inventory Dialog Path: Main Menu Status Library Logs Print Inventory Use the Print Inventory Dialog to print the library tape cartridge count and inventory to the serial port.
Page 107: Firmware Submenu
Firmware Submenu Figure 4-31 Note When LSC displays, Rack is not reported. September 2007 Path: Main Menu Status Library Firmware Use Firmware Submenu to view the library controller, boot or control firmware revisions. See Figure 4-31. LBI FIRMWARE ...< RACK:04 BOOT:110A.00001 Ctrl:130A.00004 Firmware Submenu...
Page 108: Drives Submenu
Drives Submenu Figure 4-32 4-30 Menus and Commands Path: Main Menu Status Drives Use the Drives Submenu to view drive, media, or firmware information. See Figure 4-32. >Drive State Media Info Drive Log Firmware Drives Submenu Depending on your selection, refer to: •...
Page 109: Drive State Dialog
Drive State Dialog Figure 4-33 Figure 4-34 September 2007 Path: Main Menu Status Drives Drive State Use the Drive State Dialog to view the current state of the selected drive. See Figure 4-33. Note: If you change any drive settings, you must Vary Off and Vary On the drive to apply the new settings.
Page 110 Figure 4-35 Note For 3592-J1A/ TS1120 drives, the serial number on this screen is library-specific and for Quantum use only. This number is Figure 4-36 different from the number physically located on the 3592- J1A/TS1120 drive, which is an IBM- specific serial number.
Page 111 Figure 4-37 September 2007 Parameters Description Ser Num Displays the drive serial number For LTO only: The last six digits 3592-J1A/TS1120on the operator panel should match the last six digits of the serial number on the drive label. The first four digits are vendor specific and may not match.
Page 112 4-34 Menus and Commands Parameters Description Displays the current drive world wide name. Each drive has a unique WWN based on the library ID number and the drive position, not the manufacturer assigned drive WWN. If you replace a fibre channel drive in the same position of the same library, the WWN remains the same.
Page 113: Media Info Dialog
(D for drive) The second field displays the rack number (01–16) The third field displays the storage cell section (1–5) The fourth field displays the column of the section (A–B) The fifth field displays the row of the column (01–6)
Page 114: Drive Log Dialog
Drive Log Dialog Figure 4-40 4-36 Menus and Commands Parameters Type Free Write Protected Path: Main Menu Status Drives Drive Log Use the Drive Log Dialog to view drive information (type of drive and location). See Figure 4-40. This function is not yet available.
Page 115: Firmware Dialog
Firmware Dialog Figure 4-41 Note Press the button or the button to scroll between drives. Figure 4-42 September 2007 Path: Main Menu Status Drives Firmware Use the Firmware Submenu to view the drive and drive controller, boot or control firmware revisions. See Figure 4-41. Enter Desired Coord: D 01<...
Page 116: Towers Submenu
Towers Submenu Figure 4-43 4-38 Menus and Commands Path: Main Menu Status Towers Use the Towers Submenu to view the tower configuration. See Figure 4-43. Tower: 01 LTO < COMM: State: READY Mode: LIBRARY Towers Submenu Parameters Tower COMM State Mode Description Displays the tower rack...
Page 117: Ie Stations Dialog
IE Stations Dialog Figure 4-44 September 2007 Path: Main Menu Status I/E Stations Use the IE Stations Dialog to view the station position if a magazine is loaded and what media type it contains. See Figure 4-44. IE Station: 01 Media: LTO Access: USER IE Stations Dialog...
Page 118: Commands Menu
Commands Menu Figure 4-45 Park Figure 4-46 Figure 4-47 4-40 Menus and Commands Path: Main Menu Commands Use the Commands Menu to access library action commands that perform a motion within the library. > Park Move Inventory Insert/Eject Commands Menu Depending on your selection, refer to: •...
Page 119: Move Submenu
Move Submenu Note The Scalar 10K must be Offline and Ready to use the commands under the Move Menu. Figure 4-48 Note The gripper or scanner do not move to the I/E station if there are no magazines in the I/E station.
Page 120: Position Gripper Dialog
Description The first field indicates the type of cell (I for I/E Station, D for Drive, S for Storage cell) The second field indicates the rack number (01–16) The third field indicates the storage cell section (1–5)
Page 121 Figure 4-50 Figure 4-51 September 2007 Requested command is now in progress ... Response Screen The gripper positions itself in front of the specific element. Requested command is now complete. Response Screen Commands Menu 4-43...
Page 122: Position Scanner Dialog
Description The first field indicates the type of cell (I for I/E Station, D for Drive, S for Storage cell) The second field indicates the rack number (01–16) The third field indicates the storage cell section (1– 5) The fourth field indicates the column of the section (A–P)
Page 123 Figure 4-53 Figure 4-54 September 2007 Requested command is now in progress ... Response Screen The scanner positions itself in front of the specific element. Requested command is now complete. Response Screen Commands Menu 4-45...
Page 124: Move Media Dialog
Move Media Dialog Caution Figure 4-55 4-46 Menus and Commands Path: Main Menu Commands Move Move Media Use the Move Media Dialog to move cartridges between elements without host intervention. See Figure 4-55. If your library is host partitioned or a COD configuration, do not use the operator panel to move a cartridge.
Page 125: Figure 4-56 Target Dialog
Parameters Description Coord The first field indicates the type of cell (I for I/E Station, D for Drive, S for Storage cell) The second field indicates the rack number (01–16) The third field indicates the storage cell section (1–5) The fourth field indicates the column of the section (A–P)
Page 126: Figure 4-57 Response Screen
The device address associated with the selected coordinate parameter: DT = data transfer device IE = insert/eject device ST = storage device Accept Y to accept N to reject If Y is selected, the Response Screens appear. See Figure 4-57 and Figure 4-58. Otherwise, the changed...
Page 127: Inventory Dialog
Coord Index Description The first field indicates the type of cell (I for I/E Station, D for Drive, S for Storage cell) The second field indicates the rack number (01–16) The third field indicates the storage cell section (1– 5) The fourth field indicates the column of the section (A–P)
Page 128: Figure 4-62 Ending Inventory Dialog
Parameters Description Coord The first field indicates the type of cell (I for I/E Station, D for Drive, S for Storage cell) The second field indicates the rack number (01–16) The third field indicates the storage cell section (1– 5) The fourth field indicates the column of the section (A–P)
Page 129: Insert/Eject Submenu
Figure 4-65 September 2007 Requested command is now in progress ... Response Screen The barcode scanner inventories the specified storage cells. Requested command is now complete. Found : 100 Response Screen Parameter Found Path: Main Menu Commands Insert/Eject Use the Insert/Eject Submenu to insert or eject a clean tape in or out of the library.
Page 130: Insert Screen
Path: Main Menu Commands Insert/Eject Use the Insert Screen to move all cartridges found in the Insert/Eject stations to the first available empty storage cells. See Figure 4-66. Insert in progress Source: IE 00010...
Page 131: Insert Clean Tape Dialog
See Figure 4-68. It is possible to manually insert a cleaning tape into an unauthorized storage area. The use of Insert Clean is not recommended or intended for host initiated cleaning. If you use host initiated cleaning, the cleaning tape may not be accessible and your drives may not be cleaned.
Page 132: Figure 4-70 Target Screen
Parameters Description Coord The first field indicates the type of cell (I for I/E Station, D for Drive, S for Storage cell) The second field indicates the rack number (01–16) The third field indicates the storage cell section (1–5) The fourth field indicates the column of the section (A–P)
Page 133: Figure 4-71 Usage Screen
Y accept changes N reject changes If Y is selected, the accessor moves the number of cleaning cartridges to the designated storage cells. When the operation completes, the Response Screen appears. See Figure 4-72. If N is selected, the changed parameters continue to display but no action is taken.
Page 134: Eject Dialog
Description The first field indicates the type of cell (I for I/E Station, D for Drive, S for Storage cell) The second field indicates the rack number (01–16) The third field indicates the storage cell section (1–5)
Page 135: Figure 4-75 Response Screen
Figure 4-74 Figure 4-75 September 2007 Eject in progress Source: 04096 Target: 00016 Eject Screen The cartridge is ejected to the first available empty cell in the Insert/Eject station. The Response Screen appears. See Figure 4-75. Requested command is now complete. Response Screen Commands Menu 4-57...
Page 136: Eject Clean Tape Dialog
Eject Clean Description The first field indicates the type of cell (I for I/E Station, D for Drive, S for Storage cell) The second field indicates the rack number (01–16) The third field indicates the storage cell section (1–5) The fourth field indicates the column of the section (A–P)
Page 137: Figure 4-77 Eject Clean Tape Screen
Figure 4-77 Figure 4-78 September 2007 Eject in progress Source : 00000 Target : 00788 Eject Clean Tape Screen The cartridge is ejected to the first available empty cell in the Insert/Eject station. The Response Screen appears. See Figure 4-78. Requested command is now complete.
Page 138: Database Menu
Database Menu Figure 4-79 Media Dialog Note If in extended mode, the space value (^) erases the remaining values and the wildcard value (*) is used to indicate that any volume label that includes the preceding values will be selected. Figure 4-80 4-60 Menus and Commands...
Page 139: Element Dialog
Indicates the current location of the cartridge Description The first field indicates the type of cell (I for I/E Station, D for Drive, S for Storage cell) The second field indicates the rack number (01–16) Database Menu 4-61...
Page 140 Figure 4-83 4-62 Menus and Commands The third field indicates the storage cell section (1–5) The fourth field indicates the column of the section (A–P) The fifth field indicates the row of the column (01–15) Index The device address associated...
Page 141: Config Dialog
Indicates the horizontal coordinate in millimeters Indicates the vertical coordinate in millimeters Indicates the depth coordinate Description The serial number of the accessor module The number of racks Total number of storage cells Total number of drives Database Menu 4-63...
Page 142: Setup Menu
Setup Menu Figure 4-86 Library Submenu Figure 4-87 4-64 Menus and Commands Path: Main Menu Setup Use the Setup Menu to change the physical or logical operational characteristics of the Library. See Figure 4-86. > Library Drive Cleaning IE Station. Setup Menu Depending on your selection, refer to: •...
Page 143: Trace Submenu
Trace Submenu Figure 4-88 Figure 4-89 Note If the RMU is not installed, this option must be set to SERIAL in order to prevent a SAC from being posted. September 2007 Path: Main Menu Setup Library Trace Use the Trace Submenu to define or enable the serial service port.
Page 144: Scsi Submenu
Figure 4-90 SCSI Submenu Figure 4-91 4-66 Menus and Commands Aux Trace Reporting: Board:All Aux Status:Off Accept: N Aux Board Screen Parameters Board Status Accept If Y is selected, the screen updates to reflect the changes. Otherwise, the changed parameters continue to display but no action is taken.
Page 145: Target Id Dialog
Note The Scalar 10K defaults to SCSI ID 6. Figure 4-92 September 2007 Target ID Dialog Path: Main Menu Setup Library SCSI Target ID Use the Target ID Dialog to set the library SCSI ID. See Figure 4-92. Changes do not take effect until library power is cycled.
Page 146: Parity Dialog
Figure 4-93 4-68 Menus and Commands Parity Dialog Path: Main Menu Setup Library SCSI Parity Use the Parity Dialog to set the SCSI bus parity. Changes do not take effect until library power is cycled. See Figure 4-93. Next Parity Yes<Yes Retries 001001...
Page 147: Ports Dialog
Figure 4-94 September 2007 Ports Dialog Path: Main Menu Setup Library Ports Use the Ports Dialog to indicate the current SCSI bus type and usage. See Figure 4-94. INSTALLEDTYPE Bus 0: YES LVD Bus 1: YESHVD Ports Screen Parameters Bus 0: INSTALLED Bus 0: TYPE Bus 1: INSTALLED Bus 1: TYPE...
Page 148: Host Dialog
Host Dialog Figure 4-95 Note At present, only SCSI control is supported. 4-70 Menus and Commands Path: Main Menu Setup Library Host Use the Host Dialog to set the type of host control. See Figure 4-95. Host Type:SCSI< Emulation: NATIVE Accept: N Host Dialog Parameters...
Page 149: Security Submenu
Security Submenu Note Refer to your host application documentation for security information Figure 4-96 September 2007 Path: Main Menu Setup Library Security Use the Security Submenu to change the operator panel LCD Security mode or the password that protects it. The operator panel can also be secured by the host.
Page 150: User Security
Figure 4-97 Figure 4-98 4-72 Menus and Commands User Security Path: Main Menu Setup Library Security User Security Use User Security to set the user security, or change the user password for the operator panel. This security feature password-protects the operator panel. If User Security is not enabled, the Host Dialog appears.
Page 151: Figure 4-99 Host Dialog
Figure 4-99 Figure 4-100 Figure 4-101 Figure 4-102 September 2007 Security Enabled: N< Change Password: Y Accept: N Host Dialog If you enter an incorrect password, Invalid Password appears. See Figure 4-100. You must go back and enter the correct password.
Page 152: I/E Security
Note I/E Security may or may not have the same password as User Security. Figure 4-103 Figure 4-104 4-74 Menus and Commands I/E Security Path: Main Menu Setup Library Security I/E Security Use I/E Security to set the I/E security or change the password for the I/E stations.
Page 153: Figure 4-105 Change Password Dialog
Figure 4-105 Figure 4-106 Figure 4-107 Figure 4-108 September 2007 Change Password: Old[0000] New[0000] Accept: N Change Password Dialog Enter the old and new passwords and the Password Changed Screen appears. See Figure 4-106 The password has changed. Password Changed Screen If you disable security, the Security is Off screen appears.
Page 154: Reset Passwords
Note To reset passwords to default, contact GCH. Figure 4-109 Note The password default is factory setting. Figure 4-110 4-76 Menus and Commands Reset Passwords Path: Main Menu Setup Library Security Reset Passwords Use Reset Password to reset all passwords to factory default. See Figure 4-109.
Page 155: Media Dialog
The host software must support device gaps if the library is operating in mixed mode. For example: uninstalled drive, cartridge, or I/E locations. See Figure 4-111. For additional information, refer to the Scalar 10K SCSI Reference Manual. Volser:Media ID< ID: POSTMixed :Y...
Page 156 N collapses device gaps. Not installed devices are not reported, and element addresses are only assigned to installed device elements. ASCQ Y use Quantum-specific ASC/ ASCQs. N use standard SCSI-2 ASC/ ASCQs. Accept Y to accept changes. N to reject changes.
Page 157: Capacity Submenu
Figure 4-112 September 2007 Path: Main Menu Setup Library Capacity Use the Capacity Submenu to view and change the authorized storage cells and drive limits for the library. See Figure 4-112. > Storage ... Capacity Submenu Refer to Storage Dialog below.
Page 158: Storage Dialog
4-80 Menus and Commands Storage Dialog Path: Main Menu Setup Library Capacity Storage Use the Storage Dialog to view the authorized storage cell limits for each media type in the library. See Figure 4-113. LTO < Used:00123 Licensed:00700 Not Licensed: 00881...
Page 159: Figure 4-114 Enter Capacity Dialog
Figure 4-114 Note The Up and Down arrows change a digit from 0 to 9. Enter accepts the changed digit then moves the cursor to the next digit. Continue until the new capacity has been entered. Figure 4-115 Figure 4-116 September 2007 Enter Capacity: [00000]...
Page 160: Rmu Submenu
4-80 to display the new library storage cell capacity. Path: Main Menu Setup Library RMU The Scalar 10K is equipped with a Remote Management Unit (RMU) to access web-based library management via the Ethernet port. Use the RMU Submenu to set the initial values of the RMU network parameters for remote access.
Page 161: Host Dialog
Figure 4-119 Figure 4-120 September 2007 Host Dialog Path: Main Menu Setup Library RMU Host Use Host Dialog to define the host name for the RMU. See Figure 4-119. Host : webfoot20 Accept : N Host Dialog IP Dialog Path: Main Menu Setup Library RMU IP Use the IP Dialog to set the Internet Protocol (IP), Subnet and Gateway network addresses for library communication with the RMU.
Page 162: More Submenu
More Submenu Figure 4-121 Figure 4-122 4-84 Menus and Commands Path: Main Menu Setup Library More Use the More Submenu to view and change the advanced configuration, calibration, or cartridge parameters and the inventory parameters for the library. See Figure 4-121. >Advanced...
Page 163 Get operation is performed on a drive after detecting that a tape was ejected. 2 to allow the Scalar 10K to issue an UNLOAD command to the drive if the cartridge is not ejected by the host. This is the default setting.
Page 164: Inventory Dialog
Figure 4-123 4-86 Menus and Commands Inventory Dialog Path: Main Menu Setup Library More Inventory Use the Inventory Dialog to enable or disable the normal or enhanced inventory settings. See Figure 4-123 on page 4-86. The enhanced selection improves the inventory method for reverse printed labels.
Page 165: Drives Submenu
Drives Submenu Figure 4-124 September 2007 Path: Main Menu Setup Drives Use the Drives Submenu to modify a drive SCSI/loop ID, change the Tape Alert Notification setting, use the Tape Alert Notify Configuration Dialog, or view the Logical Serial Number. See Figure 4-124.
Page 166: Id Dialog
ID Dialog Figure 4-125 Figure 4-126 4-88 Menus and Commands Path: Main Menu Setup Drives ID Use the ID Dialog to change a SCSI/loop ID of a new or current drive. See Figure 4-125. Note: If you change any settings, you must Vary Off and Vary On the drive to apply the new settings.
Page 167: Figure 4-127 Continuation Screen
Note Drive changes do not take place until the drive is activated. Figure 4-127 September 2007 Parameters Description Drive Drive number and coordinate position Current SCSI/Loop ID of the drive New ID New SCSI/Loop ID of the drive Port Fibre channel port number. Not applicable for SCSI drives.
Page 168 Figure 4-128 Note Drive changes do not take place until the drive is activated. Figure 4-129 4-90 Menus and Commands If Y is selected and you are using dual port fibre channel drives, the Continuation Screen appears for the second fibre channel port.
Page 169: Tape Alert Notification Dialog
Tape Alert Notification Dialog Figure 4-130 September 2007 Topology Port Accept Path: Main Menu Setup Drives Use the TA Notification Dialog to disable or enable the reporting of tape alerts. See Figure 4-130. TA Notification: Y< Accept: Tape Alert Notification Dialog Parameters TA Notification Accept...
Page 170: Tape Alert Notify Configuration Dialog
Tape Alert Notify Configuration Dialog Figure 4-131 Table 4-1 Tape Alerts Read Warning Hard Error * Read Failure Media Life * Write Protect Cleaning Media Recoverable Snapped Tape 4-92 Menus and Commands Path: Main Menu Setup Drives Use the TA Notify Configuration Dialog to disable or enable specific tape alerts.
Page 171 Table 4-1 Tape Alerts Memory Chip in Cartridge Failure Read Only Format Nearing Media Life Clean Periodic Invalid Cleaning Tape Dual-Port Interface Error Power Supply Drive Maintenance * Hardware B * Eject Media Failure Drive Humidity * Drive Voltage Diagnostics Required Library Stray Tape Library Door Library Cartridge...
Page 172: Logical Serial Number
Logical Serial Number Note When enabling or disabling the logical serial number, the library must be power cycled before the change is reflected in the library. Figure 4-132 Note When enabled, the logical serial number replaces the manufacturer’s serial number. Cleaning Submenu Figure 4-133 4-94...
Page 173: Ie Station Submenu
IE Station Submenu Figure 4-134 September 2007 • View Dialog on page 4-98 Path: Main Menu Setup IE Station. Use this option to enable or disable the Touch Teach setting at the I/E stations, if necessary. See Figure 4-134. IE Touch Teach: Y<...
Page 174: Drives Dialog
Drives Dialog Figure 4-135 Note If Immediate cleaning is selected, no time values can be entered. 4-96 Menus and Commands Path: Main Menu Setup Cleaning Use the Drives Dialog to select automatic, or scheduled (specifying a time) for cleaning your drives. See Figure 4-135. AutoClean:Y<...
Page 175: Media Dialog
Media Dialog Figure 4-136 Figure 4-137 Note If the BC mask selects more than one cleaning tape, the current and maximum usage parameter values are applied to each cleaning tape. September 2007 Path: Main Menu Setup Cleaning Media Use the Media Dialog to specify the barcode number to choose a cleaning tape of a specific media in the library.
Page 176: View Dialog
View Dialog Figure 4-138 4-98 Menus and Commands Accept If Y is selected, the screen updates to reflect the changes. Otherwise, the changed parameters continue to display but no action is taken. Path: Main Menu Setup Cleaning View Use the View Dialog to see how much a specific cleaning tape has been used.
Page 177: Utils Menu
Utils Menu Figure 4-139 Library Submenu Figure 4-140 September 2007 Path: Main Menu Utils Use the Utils Menu to perform library utilities. For example, set screen controls or date and time. See Figure 4-139. >Library Drives Towers Utils Menu Depending on your selection, refer to: •...
Page 178: Screen Dialog
Screen Dialog Figure 4-141 Figure 4-142 Note Password enable can change from Y to N only if a password was previously set. 4-100 Menus and Commands Path: Main Menu Utils Library Screen Use the Screen Dialog to control the operator panel LCD screen.
Page 179: Figure 4-143 Password Dialog
Figure 4-143 Figure 4-144 Figure 4-145 September 2007 Figure 4-143. Otherwise, the screen returns to the Library Submenu. See Figure 4-140 on page 4-99. Enter password: [0000] Accept: N Password Dialog Parameters Description Password Selects the password (0000–9999) Accept Y to accept changes N to reject changes If Y is selected while the Password enable is set to Y, the password is changed.
Page 180: Audio Dialog
Audio Dialog Figure 4-146 4-102 Menus and Commands Path: Main Menu Utils Library Audio Use the Audio Dialog to enable or disable the audio alarm. See Figure 4-146. Audio Enabled: Y< Accept: Audio Dialog Parameters Audio Enable Accept If Y is selected, the screen updates to reflect the changes. Otherwise, the changed parameters continue to display but no action is taken.
Page 181: Time Dialog
Time Dialog Figure 4-147 September 2007 Path: Main Menu Utils Library Time Dialog Use the Time Dialog to set the library 24 hour time format. See Figure 4-147. The library does not automatically adjust for Daylight Savings Time. Hour:23< Min :24 Sec :25 Accept: N Time Dialog...
Page 182: Snap Shot Screen
Snap Shot Screen Figure 4-148 Date Dialog Figure 4-149 4-104 Menus and Commands Path: Main Menu Utils Library Snap Shot Use Snap Shot to capture the current operating state of the library to include, database, log, parameter, and trace information. The Snap Shot may be retrieved by a SCSI READ BUFFER command.
Page 183: Speed Dialog
Speed Dialog Figure 4-150 Lights Dialog Figure 4-151 September 2007 Path: Main Menu Utils Library Speed Use the Speed Dialog to change the current operating speed of the accessor. The accessor speed automatically increases or decreases as the frequency of motion commands is greater than or less than certain thresholds.
Page 184: Drives Submenu
Drives Submenu Figure 4-152 Status Change Submenu Figure 4-153 4-106 Menus and Commands Path: Main Menu Utils Drives Use the Drives Submenu to change drive status or operations. See Figure 4-152. Status Change Operations Drives Submenu Depending on your selection, refer to: •...
Page 185: Initialize Dialog
Figure 4-154 Figure 4-155 September 2007 Initialize Dialog Path: Main Menu Utils Drives Status Change Initialize Use the Initialize Dialog to prepare the drive for use. This dialog checks all drives for power and SCSI IDs. See Figure 4-154 and Figure 4-155. Requested command is now in progress.
Page 186: Activate Dialog
Figure 4-156 Figure 4-157 4-108 Menus and Commands Activate Dialog Path: Main Menu Utils Drives Status Change Activate Use the Activate Dialog to select and use any drive in the library. See Figure 4-156. Enter SOURCE Coord:D 03 1 A01< Index:DT 00001 Accept: N Activate Dialog...
Page 187: Vary Off Dialog
Note Power off the drive to change the drive. Figure 4-158 Note When a Vary Off command is performed on a drive that is not working properly, the library might post a SAC A4 error. This is an indication of a sled that has stopped communicating.
Page 188: Vary On Dialog
Figure 4-159 4-110 Menus and Commands Vary On Dialog Path: Main Menu Utils Drives Status Change Vary The Vary On dialog appears only if a drive has been varied off previously. The Status is always OFFLINE. If multiple drives are varied off, you can scroll to choose which drive to Vary On.
Page 189: Operations Submenu
Operations Submenu Figure 4-160 September 2007 Path: Main Menu Utils Drives Operations Use the Operations Submenu to update the microcode or perform various drive functions. See Figure 4-160. > Update Microcode... Clean... Unload... Dismount... Operations Submenu Depending on your selection, refer to: •...
Page 190: Update Microcode Dialog
Figure 4-161 4-112 Menus and Commands Update Microcode Dialog Path: Main Menu Utils Drives Operations Update Microcode Use the Update Microcode Dialog to initiate a drive firmware update. See Figure 4-161. The operator must determine the location coordinate and index of the firmware update tape prior to following this procedure.
Page 191: Figure 4-162 Starting Drive
Figure 4-162 Figure 4-163 Figure 4-164 September 2007 Enter Starting Drive Coord: D 03< 1 A 01 Index: ST 00001 Accept : N Starting Drive Enter Ending Drive Coord: D 03< 1 A 01 Index: ST 00001 Accept : N Ending Drive If Y is selected, the Update Microcode screen appears and shows the drive location of the drive being updated.
Page 192: Clean Drives Dialog
(D for Drive) The second field indicates the rack number (01–4) The third field indicates the storage cell section (1–4) The fourth field indicates the column of the section (A–B) The fifth field indicates the row of the column (01–6)
Page 193: Figure 4-166 Progress Screen
Figure 4-166 Figure 4-167 September 2007 Requested command is now in progress ... Progress Screen Requested command is now complete. Response Screen Utils Menu 4-115...
Page 194: Unload Drives Dialog
Figure 4-168 4-116 Menus and Commands Unload Drives Dialog Path: Main Menu Utils Drives Operations Unload Drives Use the Unload Drives dialog to eject a tape from the specified drive. See Figure 4-168. Enter SOURCE Coord: D 04< 1 A 03 Index: 00063 Accept: N Unload Drives Dialog...
Page 195: Figure 4-169 Progress Dialog
Figure 4-169 Figure 4-170 September 2007 Requested command is now in progress. Accepted: N Progress Dialog Requested command is now complete. Response Dialog Utils Menu 4-117...
Page 196: Dismount Drives Dialog
Figure 4-171 4-118 Menus and Commands Dismount Drives Dialog Path: Main Menu Utils Drives Drives Use the Dismount Drives dialog to eject a tape from the specified drive and bring it back to its home position. See Figure 4-171. Enter Starting Drive Coord: D 04<...
Page 197: Figure 4-172 Ending Drive
Figure 4-172 Figure 4-173 Figure 4-174 September 2007 Enter Ending Drive Coord: D 04< 1 A 03 Index: DT 00063 Accept: N Ending Drive --DISMOUNTING DRIVES-- Drive: 41A3 Status: Running Cancel: N Progress Dialog --DISMOUNTING DRIVES-- Count: xx Status: Completed Response Dialog Utils Menu 4-119...
Page 198: Towers Submenu
Towers Submenu Figure 4-175 Status Change Dialog Figure 4-176 4-120 Menus and Commands Path: Main Menu Utils Towers Use the Towers Submenu to initialize or change the status of the selected tower. See Figure 4-175. > Status Change... Initialize... Towers Submenu Depending on your selection, refer to: •...
Page 199: Figure 4-177 Tower Mode Change
Figure 4-177 Figure 4-178 Figure 4-179 September 2007 If Y is selected, the current parameter values are accepted. Otherwise the changed parameter values continue to be displayed, and no action is taken. If SERVICE or USER mode is selected, TOWER MODE CHANGE appears.
Page 200: Initialize Dialog
Initialize Dialog Figure 4-180 Figure 4-181 Figure 4-182 4-122 Menus and Commands Path: Main Menu Utils Towers Initialize Use the Initialize Dialog to provide power to all towers and send the towers to the home position. See Figure 4-180, Figure 4-181, and Figure 4-182.
Page 201: Service Menu
Service Menu Figure 4-183 Start Dialog Note You can press escape to display the last SAC code. Figure 4-184 September 2007 Path: Main Menu Service Use the Service Menu to select library diagnostics or exercisers. These options should only be used by trained service representatives or administrators.
Page 202: Figure 4-185 Confirm Change Dialog
Refer to Service Action Codes on page 6-11 for additional information. Refer to document number 600418, Scalar 10K Maintenance Manual for a course of action related to the displayed SAC. If N is selected for the Confirm Change parameter value, the Preventative Maintenance Due is displayed.
Page 203: Diags Submenu
Figure 4-187 Diags Submenu Note Diagnostics are Diagnostics are grouped grouped according to according to functional areas. functional areas. Figure 4-188 September 2007 Found SAC at: 02/05/01 14:04:38.68 : E1 Error: 0x07110301 Start Dialog with Errors Path: Main Menu Service Diags Use the Diags Submenu to run library diagnostics.
Page 204: Accessor Submenu
Accessor Submenu Figure 4-189 4-126 Menus and Commands Path: Main Menu Service Diags Accessor Use the Accessor Submenu to move the accessor. See Figure 4-189. >Move Step Trace Accessor Submenu Depending on your selection, refer to: • Move Dialog below •...
Page 205: Move Dialog
Figure 4-190 Figure 4-191 Note If the operation stops, the Cancel parameter no longer displays. September 2007 Move Dialog Path: Main Menu Service Diags Accessor Move Use the Move dialog to move the accessor in a figure eight pattern without accessing cartridges. See Figure 4-190. The accessor test does corner moves.
Page 206: Step
Figure 4-192 Note There is a .3mm tolerance for each x-axis or y-axis step.The Step screen display does not show the exact step movement. Figure 4-193 4-128 Menus and Commands Step Path: Main Menu Service Diags Accessor Step Use Step to provide low level accessor control. The option should be used only by trained service personnel.
Page 207: Trace
Accept: N Accessor Trace Screen Parameters Speed Path: Main Menu Service Diags Gripper Use the Gripper Submenu to select Get/Put actions for storage or a drive. See Figure 4-195. > Get/Put Storage Get/Put Drives Step Test Gripper Submenu Depending on your selection, refer to: •...
Page 208: Get/Put Storage Dialog
Get/Put Storage Dialog Path: Main Menu Service Diags Gripper Get/Put Storage Use the Get/Put Storage Dialog to start an in place get and put of all cartridges in a specified range. No element to element movements are allowed. See Figure 4-196.
Page 209: Figure 4-199 Response Dialog
Figure 4-198 Figure 4-199 September 2007 The fourth field indicates the column of the section (A–B) The fifth field indicates the row of the column (01–6) Index The device address associated with the selected coordinate parameter Accept Y to accept N to reject If Y is selected, the Number of Elements Dialog appears.
Page 210 Note If the operation stops, the Cancel parameter no longer displays. 4-132 Menus and Commands Parameters Values Cycle The number of completed test cycles of the requested cycles Status Shows the status of the indicated cycle (Running, Completed, Error, Canceled) Cancel Y to cancel the test.
Page 211: Get/Put Drives Dialog
More selections on the Continuation Dialog Description The first field indicates the type of cell (I for I/E Station, D for Drive, S for Storage cell) The second field indicates the rack number (01–16) The third field indicates the storage cell section (1–5)
Page 212 (01–15) The device address associated with the selected coordinate parameter: DT = data transfer device IE = insert/eject device ST = storage device Y to accept N to reject Description Selects the number of drives to apply the Get/Put operation (0000–0648 for all drives)
Page 213: Step Dialog
Figure 4-203 Note If the operation stops, the Cancel parameter no longer displays. Figure 4-204 September 2007 DIAGS GRIPPER TEST Cycle :006 of 009 Status:Running Cancel: N< Response Dialog Parameters Cycle Status Cancel If Y is selected for the Cancel parameter value, the test is canceled.
Page 214: Test Dialog
Figure 4-205 Scanner Submenu Figure 4-206 4-136 Menus and Commands Test Dialog Path: Main Menu Service Diags Gripper Test Use Test to perform various tests of Gripper functions (reach, pivot, and Gripper fingers). Only trained service personnel should use this function. See Figure 4-205. This test should be used by trained personnel ONLY!
Page 215: Verify Dialog
Path: Main Menu Service Diags Scanner Verify Use the Verify Dialog to confirm that the barcode scanner is level. This function should be used by trained service personnel. Refer to the Scalar 10K Maintenance Guide for the step-by-step procedure to adjust the scanner. See Figure 4-207.
Page 216: Trigger Dialog
See Figure 4-208. SCANNER TRIGGER Pressing Enter will trigger scanner BC :000389 Response Screen Parameters Description Returns the barcode label information for the storage cartridge. 6-00058-05 Rev A...
Page 217: Fiducial Test Dialog
Figure 4-209 September 2007 Fiducial Test Dialog Path: Main Menu Service Diags Scanner Fiducial Test Use the Fiducial Test dialog to test the scanner for proper operation. See Figure 4-209. Loops:00 Test: 1 Xcnt:000000 Ycnt:000000 Continue: Y< Fiducial Test Dialog Parameters Test Xcnt...
Page 218: Tower Submenu
Tower Submenu Figure 4-210 Figure 4-211 4-140 Menus and Commands Path: Main Menu Service Diags Tower Use the Tower Submenu to step it through each position or to send the tower to the Home position. See Figure 4-210. > Home Step Tower Submenu Depending on your selection, refer to:...
Page 219: Figure 4-212 Tower Homing
Figure 4-212 Figure 4-213 Figure 4-214 Figure 4-215 September 2007 Tower Homing Tower :01 LTO Accept : N Tower Homing If you are in SERVICE mode and Y is selected, the following displays appear and the tower goes to the homing position.
Page 220: Step Dialog
Figure 4-216 Figure 4-217 4-142 Menus and Commands Step Dialog Path: Main Menu Service Diags Tower Step Use the Step Dialog to move the tower through each position. See Figure 4-216. This test should be used by trained personnel ONLY! Continue: N <...
Page 221: Di/Do Submenu
Figure 4-218 DI/DO Submenu Note Use these tests to isolate problems in the system. Figure 4-219 Figure 4-220 September 2007 WRONG TOWER MODE Set mode for TCL (01) to SERVICE. Accept: N < Wrong Tower Mode Path: Main Menu Service Diags DI/DO Use the DI/DO to run loopback tests, or sensor or lock tests.
Page 222: Figure 4-221 Response Dialog
This field is always set to 01 because there is only one of each device to be tested in the Scalar 10K Accept Y to accept changes N to reject changes If Y is selected, the Response Screen appears. See Figure 4-221.
Page 223: Sensors Submenu
Figure 4-222 September 2007 Sensors Submenu Path: Main Menu Service Diags DI/DO Sensors Use the Sensors Submenu to test the system sensors and to view the changes in real time. See Figure 4-222. > Wrap ... Real Time ... Sensors Submenu Depending on your selection, refer to: •...
Page 224: Wrap Dialog
Figure 4-223 Figure 4-224 4-146 Menus and Commands Wrap Dialog Path: Main Menu Service Diags DI/DO Wrap Use the Wrap Dialog to test the ability of the system sensors to report state changes. See Figure 4-223. Device: ALL SENSORS< Number: Result: Accept: N Wrap Dialog...
Page 225: Real Time
Figure 4-225 Figure 4-226 September 2007 Parameters Results Accept Real Time Path: Main Menu Service Diags DI/DO Sensors Real Time Use Real Time to select a sensor to test and to view the sensors state changes in real time. See Figure 4-225. Device: LSC SENSORS<...
Page 226 Figure 4-227 Figure 4-228 Figure 4-229 4-148 Menus and Commands SV_DOOR = 0 ANY_DOOR= 0 X_HOME_TOP= 0 X_HOME_BOTTOM= 0 Y_HOME= 0 LSC SENSORS Real Time Results (LMC 4) Parameters Description OP_DOOR 0 indicates an ON state 1 indicates an OFF state ANY_DOOR 0 indicates an ON state 1 indicates an OFF state...
Page 227 Figure 4-230 Figure 4-231 September 2007 Parameters Description IE_LOCKED 0 indicates an ON state 1 indicates an OFF state IE_CLOSED 0 indicates an ON state 1 indicates an OFF state G_HOME = 1 R_MID= 0 G_TOUCH= 0 R_RIGHT= 0 P_HOME = 1 P_RIGHT= 0 LGR SENSORS Real Time Results Parameters...
Page 228: Locks Dialog
Figure 4-232 Figure 4-233 4-150 Menus and Commands SV_DOOR = 0 OP_DOOR= 0 LMC 4 SENSORS Real Time Results Parameters SV_DOOR OP_DOOR Locks Dialog Path: Main Menu Service Diags DI/DO Locks Use the Locks dialog to exercise the I/E station lock without having to open and close the I/E station.
Page 229: Self Test Dialog
Self Test Dialog Figure 4-234 Figure 4-235 Note If the operation stops, the Cancel parameter no longer displays. September 2007 Path: Main Menu Service Diags Self Test Use the Self Test Dialog to run a predetermined sequence of diagnostics and exercisers. See Figure 4-234. The self test runs a sequence of diags.
Page 230: P/S Submenu
P/S Submenu Figure 4-236 Figure 4-237 4-152 Menus and Commands Path: Main Menu Service Diags P/S Use the P/S Submenu to test the Library and universal drive sled (UDS) power supplies. See Figure 4-236. Library Power ... UDS Power ... P/S Submenu Library Power Path: Main Menu Service Diags P/S Library Power...
Page 231: Uds Power
Figure 4-238 September 2007 UDS Power Path: Main Menu Service Diags P/S UDS Power Use UDS Power to view the status of the installed UDS power supplies. See Figure 4-238. P/S:B1 B2 B3 B4 DC :Y Dual:Y Y Rack:04 UDS Power Status Screen Parameters Drive bay power supply Dual...
Page 232: Library Submenu
After a password is provided, the system prompts for the I/E station where the source cartridge is located. Then, the system prompts for the beginning and ending storage location. The test can be cancelled at any. See Figure 4-240. STORAGE MOVE TEST...
Page 233: Corner Moves
Moves Use Corner Moves to move cartridges from the I/E station to each corner of each storage section for all media types. There must be three cartridges of the same type, in a row, present in the I/E station for the test to work properly. Additionally, the test will only exercise the corners in the library that are empty.
Page 234: Teach Submenu
Teach Submenu Figure 4-242 New Dialog Note The New operation clears all cell statistics. Figure 4-243 4-156 Menus and Commands Path: Main Menu Service Teach Use the Teach Submenu to reset and re initialize the library configuration. See Figure 4-242. >...
Page 235: Figure 4-244 Progress Screen
Figure 4-244 Figure 4-245 Figure 4-246 September 2007 Parameters Description Continue Y to continue the teach new N to return to the previous submenu If Y is selected for the Continue parameter value, the Progress Screen followed by either the Response Screen or Failed Screen appears.
Page 236: Continue Dialog
Continue Dialog Figure 4-247 Figure 4-248 Figure 4-249 4-158 Menus and Commands Path: Main Menu Service Teach Continue Use the Continue dialog to resume a failed Teach New operation. See Figure 4-247. A Teach Continue continues a failed Teach New Command. Continue: N<...
Page 237: Current Dialog
Figure 4-250 Current Dialog Figure 4-251 September 2007 Teach Failed: Hardware Failed. Failed Screen Path: Main Menu Service Teach Current Use the Current Dialog to re-calibrate the library coordinate information. All previous configuration and inventory information is retained. See Figure 4-251. A teach current will reset the positional information only.
Page 238 Note Teach Bays removes drives which have been previously varied off and removed from the library configuration. Figure 4-252 Figure 4-253 4-160 Menus and Commands Parameters Description Continue Y to continue the teach current N to return to the previous Dialog If Y is selected for the Continue parameter value, the Starting and Ending Dialog appears.
Page 239: Figure 4-254 Response Screen
Figure 4-254 Figure 4-255 September 2007 The requested teach completed OK. Response Screen Teach Failed: Hardware Failed. Failed Screen Service Menu 4-161...
Page 240: Bays Dialog
Bays Dialog Figure 4-256 Note Teach Bays removes drives which have been previously varied off and removed from the library configuration. Figure 4-257 Figure 4-258 4-162 Menus and Commands Path: Main Menu Service Teach Bays Use the Bays Dialog to reteach drive locations in a specified rack.
Page 241: Figure 4-259 Response Screen
Figure 4-259 Figure 4-260 September 2007 The requested teach completed OK. Response Screen Teach Failed: Hardware Failed. Failed Screen Service Menu 4-163...
Page 242: Drive Dialog
Drive Dialog Figure 4-261 Figure 4-262 Figure 4-263 4-164 Menus and Commands Path: Main Menu Service Teach Drive Use the Drive Dialog to clear and reteach a drive location. See Figure 4-261. A Teach Drive will clear and reteach a drive location.
Page 243: Figure 4-264 Response Screen
Figure 4-264 Figure 4-265 September 2007 The requested teach completed OK. Response Screen Teach Failed: Hardware Failed. Failed Screen Service Menu 4-165...
Page 244: Gripper Dialog
Gripper Dialog Note Perform a teach gripper after replacing the gripper FRU. If a teach gripper is only marginally successful, the library will post a message advising you to perform a teach current. Figure 4-266 Figure 4-267 Figure 4-268 4-166 Menus and Commands Path: Main Menu Service Teach Gripper Use the Gripper Dialog to reteach the gripper to match the scanner geometry.
Page 245: Figure 4-269 Teach Marginal Screen
Figure 4-269 Figure 4-270 September 2007 Teach marginal Teach Current recommended. Teach Marginal Screen Teach Failed: Hardware Failed. Failed Screen Service Menu 4-167...
Page 246: Tape Dialog
4-168 Menus and Commands Path: Main Menu Service Teach Tape Use the Tape Dialog to refine teach positions and improve get and put functions for LTO linear storage. This feature is for Quantum use only. See Figure 4-271. A Teach Cartridge...
Page 247: Demo Dialog
September 2007 Path: Main Menu Service Demo Use the Demo Dialog to move cartridges randomly from storage element to storage element. You can also select Demo to move cartridges to tape drives. See Figure 4-273 and Figure 4-274. Enter password:...
Page 248 Figure 4-275 Note The Demo feature does not work with 3590 drives. If your library contains 3590 drives, do not include drives in the Demo. Figure 4-276 Note If the operation stops, the Cancel parameter no longer displays. 4-170 Menus and Commands Include drives: Y Accept: Y Include Drives Dialog...
Page 249: Verify Submenu
Depending on your selection, refer to: • All Dialog on page 4-171 • Report Dialog on page 4-172 Path: Main Menu Service Verify All This is for Quantum use only. Enter password: [0000] Accept: N All Dialog Service Menu 4-171...
Page 250: Report Dialog
See Figure 4-279. Otherwise, the changed parameter continues to display but no action is taken. Requested command is now in progress... Response Screen Path: Main Menu Service Advanced For Quantum use only. > Status Mounts... Other... Advanced Submenu 6-00058-05 Rev A...
Page 251: About Screen
About Screen Figure 4-282 September 2007 Path: Main Menu About The About Screen displays your library firmware information (embedded software). For example, version and serial number. See Figure 4-282. LIBRARY FIRMWARE Version 300A.xxxxx (c) Copyright 2005 Serial# 202000012 About Screen Parameter Version Description...
Page 252 4-174 Menus and Commands 6-00058-05 Rev A...
Page 253 Overview ............. . . 5-3 Tape Cartridge Maintenance .
Page 254: Processing Media
Processing Media 6-00058-05 Rev A...
Page 255: Overview
Overview Tape Cartridge Maintenance Inspecting Tape Cartridges September 2007 This chapter includes information on processing media and is organized as follows: • Tape Cartridge Maintenance below • Inserting Tape Cartridges on page 5-6 • Ejecting Tape Cartridges on page 5-11 •...
Page 256: Handling Tape Cartridges
If the leader pin is broken, loose, or dislodged from its housing. The Scalar 10K provides extra IE station magazines and dust covers for storing and handling purposes. This allows for easy removing, handling, storing, and inserting of cartridges to and from the library without library disruption.
Page 257: Acclimating Tape Cartridges
• When tape cartridges are stored in an extended archival environment, always orient the cases so that the reel axis is horizontal. Use protective cases if storage containers are accommodating. • Never stack cartridges in a stack of more than five.
Page 258: Inserting Tape Cartridges
The library locks the I/E station. The accessor scans the I/E station for new cartridges, then the library unlocks the I/E station. Step 4 Move the cartridge to the desired storage cell with the SCSI MOVE MEDIUM command from the host application. — or —...
Page 259: Manually Bulk Loading Tape Cartridges
September 2007 You can manually bulk load tape cartridges directly into licensed storage locations (cells). This process is faster than loading a few cartridges at a time through the I/E station and is the normal process for loading a new library.
Page 260: Figure 5-2 Set Status Dialog
Note Use two hands to manually rotate the tower. Processing Media Step 2 Select Status Change. The Set Status Dialog appears. See Figure 5-2. Tower : 01 LTO < Mode : LIBRARY State : READY Accept: N Figure 5-2 Set Status Dialog Select the TM to change.
Page 261: Figure 5-5 Set Status Dialog
September 2007 Step 9 Continue bulk loading your cartridges. When your bulk load completes, proceed as follows: Step 1 Close the TM service door. Step 2 Set the Mode field to LIBRARY. See Figure 5-5 Tower : 01 LTO < Mode : LIBRARY State : READY...
Page 262: Figure 5-7 Inventory Tower
5-10 Processing Media Step 3 Inventory Tower screen appears when the requested command completes. See Figure 5-7. Inventory Tower: 01? Accept: N < Figure 5-7 Inventory Tower If Y is selected for the Accept parameter value, Tower Inventory In Progress appears. See Figure 5-8 on page 5-10.
Page 263: Ejecting Tape Cartridges
To remove tape cartridges from the library, do the following: Issue a SCSI MOVE MEDIUM command from the Step 1 host with the source storage cell and the destination I/E cell. — or — Execute the Eject command from the operator panel.
Page 264: Understanding Barcodes
A barcode must use only uppercase letters A to Z and/or numeric values 0 to 9. The Scalar 10K currently supports Code 39 type barcode labels. The labels may have five to sixteen characters (library in...
Page 265: Applying Labels
Applying Labels Caution September 2007 • Bars should read in a uniform direction. Nonuniform reading directions are feasible in principle, but have a detrimental effect on performance. • Each label should be applied in the upper right corner of the tape cartridge recess (when oriented vertically). •...
Page 266: Barcode Label Restrictions
5-14 Processing Media The Scalar 10K supports a range of media labels. With mixed media enabled, some additional restrictions apply. All labels are restricted to sixteen character (in extended mode) and six character (in default and mixed media mode) barcodes.
Page 267 This is a six-character Code 39 forward printed label for a DLT cartridge. The Scalar 10K supports only CompacTape IV DLT cartridges. This is a six character Code 39 forward printed label for a SDLT cartridge.
Page 268: Cleaning Drives
The drive must be cleaned using application software. There are common items which are used for either Scalar 10K firmware or host controlled drive cleaning. The following items refer to several operator panel menus. All menu information is detailed in Menus and Commands on page 4-1.
Page 269: Inserting And Ejecting Cleaning Cartridges
I/E station and operator panel. If the Scalar 10K library controls the cleaning operation, you cannot share a cleaning cartridge between the primary aisle and secondary aisle in a Dual Aisle configuration. You must insert the cleaning cartridge into the aisle containing the tape drive that requires cleaning.
Page 270: Figure 5-13 Usage Dialog
5-18 Processing Media Step 2 Enter the Media Type and BC (number of the cleaning cartridge you want to insert), and then select Y in the Continue field. The Usage Dialog appears. See Figure 5-13 on page 5-18. Current Use: 000<...
Page 271: Insert A Cleaning Cartridge
Note It is possible to use the I/E station as storage for cleaning media but is not recommended. September 2007 Insert a Cleaning Cartridge This procedure describes how to insert a cleaning cartridge. For more information, refer to Insert Clean Tape Dialog on page 4-53.
Page 272: Figure 5-18 Current Dialog
Note Maximum used: SDLT/DLT = 20 LTO = 20 AIT = 10 5-20 Processing Media The Current Dialog appears. See Figure 5-18. Current Use: 000< Use: 000 Accept: N Figure 5-18 Current Dialog Step 5 Enter Current (how many times the cleaning cartridge has been used), Max (how many time the cleaning cartridge can be used before it must be ejected), and Accept.
Page 273: Eject A Cleaning Cartridge
September 2007 Eject a Cleaning Cartridge This procedure describes how to eject a cleaning tape. For more information, refer to Eject Clean Tape Dialog on page 4-58. Step 1 From the operator panel Main Menu, select Commands Insert/Eject Eject Clean Tape. The Insert Clean Tape Dialog appears.
Page 274: Autoclean
5-22 Processing Media The host should not share Scalar 10K controlled cleaning media. If a host does share the Scalar 10K firmware controlled cleaning media, the Scalar 10K firmware does not change or update cleaning media usage information. Use this procedure to set autoclean. For more information, refer to Drives Dialog on page 4-96.
Page 275: Error Messages
Overview ............. . . 6-3 Understanding Error Messages .
Page 276 Error Messages 6-00058-05 Rev A...
Page 277: Overview
Error Log Form on page 6-41 • Frequently Asked Questions on page 6-42 When a failure occurs, the Scalar 10K firmware performs error recovery and reporting. The Scalar 10K reports two types of error messages: operator panel intervention messages and Service Action Codes (SACs).
Page 278: Operator Intervention Messages
Operator Intervention Messages Table 6-1 Operator Intervention Messages Message Lines MOTION PROHIBITED! Safety flag is reset when aisle door is opened. Alert not found. Press Enter. -=>ERROR!<=- Initialization Error Code: 0x%Y -=>PERM ERROR!<=- CALL FOR SERVICE SAC: %X %R %B %E Code:0x%Y -=>PERM ERROR!<=- SYSTEM WILL REBOOT...
Page 279 Table 6-1 Operator Intervention Messages (Continued) Message Lines ->SYSTEM REBOOTED<- RECOVERED FROM ERROR SAC: %X %R %B %E Code:0x%Y ->SYSTEM REBOOTED<- CALL FOR SERVICE SAC: %X %R %B %E Code:0x%Y ->TOO MANY ERRORS!<- CALL FOR SERVICE SAC: %X %R %B %E Code:0x%Y INTERVENTION NEEDED! Unexpected door open...
Page 280 INTERVENTION NEEDED! Remove cartridge in gripper, place back into [%Y %Z %A %B]. INTERVENTION NEEDED! Storage may be full, or IE magazine types may be incorrect. INTERVENTION NEEDED! Cartridge extended in front of gripper. Reseat into %X [%Y %Z %A %B]...
Page 281 Table 6-1 Operator Intervention Messages (Continued) Message Lines CELL IS OBSTRUCTED Please check to see if cell is empty. %X [%Y %Z %A %B] CELL IS EMPTY Please check to see if cell is full. %X [%Y %Z %A %B] DRIVE COMM FAILED Please verify drive communication path.
Page 282 Table 6-1 Operator Intervention Messages (Continued) Message Lines INTERVENTION NEEDED! Locate dropped cartridge and insert into [%Y %Z %A %B] DRIVE INIT FAILED Please correct drive initialization for %X [%Y %Z %A %B] DRIVE CLEAN FAILED A cleaning operation failed to clean. %X [%Y %Z %A %B] UCODE UPDATE FAILED A firmware update...
Page 283 If the teach failure was with a drive: Please correct teach at drive location at %Y, %Z If the teach failure was with a storage element: Please correct teach at storage location at %Y, %Z INTERVENTION NEEDED! Magazine configura- tion incorrect for IE station %X...
Page 284 Table 6-1 Operator Intervention Messages (Continued) Message Lines WARNING! The inventory may not be current. [OK] INTERVENTION NEEDED! Cartridge was either dropped or is in %X [%Y %Z %A %B] DRIVE UNLOAD FAILED An unload or eject operation failed for %X [%Y %Z %A %B] BAD FIRMWARE MEDIA Media not detected...
Page 285: Service Action Codes
SAC is generated and displayed on the operator panel. A SAC is the result of the Scalar 10K firmware analyzing all pertinent system information available at the time of a failure, such as sense data, the operation in progress,...
Page 286 Figure 6-1 on page 6-13 and Figure 6-2 on page 6-14. — or — • 01-05: For Storage Assembly failures, this value indicates section numbers within a rack from 1 to 5, with 1 being the top section and 5 being the bottom section.
Page 287: Drive Bays
UDS Control Module With Two Drive Bays Control Module With 2 Drive Bays Drive Location 24 Drive Location 22 Drive Location 20 Drive Location 18 Drive Location Drive Location 16 Numbering for Drive Location 14 UDS Half-Height Drive Location 12 Drive Location 10 Drive Location Drive Location 08...
Page 288 First 3590 Drive Module with Four Drive Bays Drive Location 38 Drive Location 37 Drive Location 26 Drive Location 25 Drive Location 14 Drive Location 13 Drive Location 02 Drive Location 01 Figure 6-2 3590 and 3592/TS11210 Drive Bay/Drive Location Numbering 6-14 Error Messages First 3592 Drive Module with...
Page 289: Service Action Code Table
Type 1 Software errors including Microcode and Operating System errors. Action 1 Power Off and On the Scalar 10K library to recover from the error. Refer to Shutting Down the Scalar 10K on page 3-8 and Starting the Scalar 10K on page 3-7.
Page 290 Operating System errors. Action 1 Power Off and On the Scalar 10K library to recover from the error. Refer to Shutting Down the Scalar 10K on page 3-8 and Starting the Scalar 10K on page 3-7. Wait at least one minute between powering Off and On the library.
Page 291 Check the Serial Number label to ensure that it is installed properly and not damaged or dirty. The Serial Number label is located in the middle of the top storage assembly in the Control Module. The Serial Number label contains a barcode and readable serial number such as 2021 00031.
Page 292 NVRAM failures. Action 1 Power Off and On the Scalar 10K library to recover from the error. Refer to Shutting Down the Scalar 10K on page 3-8 and Starting the Scalar 10K on page 3-7. Wait at least one minute between powering Off and On the library.
Page 293 Table 6-2 Service Action Codes (Continued) Reported 31 00 00 A fatal error is detected in SCSI port 2. Action 1 Verify that the SCSI bus connected to Library Port 2 is properly terminated and powered. Action 2 Verify that the SCSI ID is unique for the SCSI cable. Action 3 Verify that the Library SCSI Port 2 is properly configured by using the operator panel (Main Menu Setup Library SCSI Ports).
Page 294 Table 6-2 Service Action Codes (Continued) Reported 35 00 00 A fatal SCSI error is detected but the port is unknown. Action 1 Verify that the SCSI busses connected to both Library Ports (if applicable) are properly terminated and powered. Action 2 Verify that the SCSI ID is unique for the SCSI cable.
Page 295 During a Get or Put operation, the calculated X position exceeded the allowable limits. Action 1 Note the location of the storage assembly or the magazine as indicated in the SAC modifiers xx and yy: • xx: rack number (1 to 16) •...
Page 296 Open the service door. Verify the location of the cartridge and check it for damage. - If the cartridge is not damaged, put the cartridge in the storage cell and check for correct seating. - If the cartridge is damaged, remove the cartridge from the system.
Page 297 Table 6-2 Service Action Codes (Continued) Reported 60 xx yy Cannot complete the Lock/Unlock Insert/Eject station commands. Action 1 Use the modifier xx yy to locate the Insert/Eject station: • xx = rack number (1 to 16) • yy = Insert/Eject station number (1 to 4) For more information on SAC modifiers, refer to Service Action Codes on page 6-11.
Page 298 Table 6-2 Service Action Codes (Continued) Reported 70 00 00 Failures detected in the Gripper Assembly Finger Open/Close operations. Action 1 Contact GCH. For GCH contact information, refer to Getting More Information or Help on page 1-8. 71 00 00 Failures detected in the Gripper Assembly Pivot operation.
Page 299 2. If the source is an IE element, make sure that the magazine is completely seated and the IE door is completely closed. 3. If the source is a storage element or if the above actions do not help, contact GCH. For GCH contact information, refer to Getting More Information or Help on page 1-8.
Page 300 Table 6-2 Service Action Codes (Continued) Reported 7A 00 00 Failures detected in the Gripper Assembly Retract operations. Action 1 Contact GCH. For GCH contact information, refer to Getting More Information or Help on page 1-8. 7B 00 00 Failure detected in a Teach Master operation. This failure occurs most likely when a Teach operation is executed as part of the Installation process.
Page 301 Table 6-2 Service Action Codes (Continued) Reported 80 00 00 Failures detected in the X-axis servo system. Action 1 Contact GCH. For GCH contact information, refer to Getting More Information or Help on page 1-8. 81 00 00 Failures detected in the Y-axis servo system. Action 1 Contact GCH.
Page 302 Table 6-2 Service Action Codes (Continued) Reported 86 00 00 The first full speed move command issued when the accessor is at home position failed. Action 1 Press the Ready button on the operator panel and observe the accessor to see which axis (X or Y) fails to move.
Page 303 Table 6-2 Service Action Codes (Continued) Reported 92 xx yy A down level LBI card was detected by the library firmware when a newer version is required for this library configuration to operate. Action 1 Use the modifier xx yy to locate the card: •...
Page 304 Table 6-2 Service Action Codes (Continued) Reported Perform these actions 94 xx yy Communication was established between the Library and the tape drive but the Library cannot determine the status of a particular Tape drive. Action 1 Use the modifier xx yy to locate the failing tape drive: •...
Page 305 Table 6-2 Service Action Codes (Continued) Reported Perform these actions 95 xx yy An error was detected and reported by the drive sled. Action 1 Use the modifier xx yy to locate the failing tape drive: • xx = rack number (1 to 16) •...
Page 306 Table 6-2 Service Action Codes (Continued) Reported 96 xx yy Library detected a tape drive hardware failure. Action 1 Use the modifier xx yy z to locate the failing tape drive: • xx = rack number (1 to 16) 96 xx yy z •...
Page 307 Table 6-2 Service Action Codes (Continued) Reported 99 xx yy Incorrect tape drive product ID. Note: This error has no impact on library operations. Action 1 This problem does not require any action to continue library operations. However, contact GCH to correct this improper product ID problem. For GCH contact information, refer to Getting More Information or Help on page 1- 9B xx yy A failure occurred in response to a Load command.
Page 308 Library to re-initialize the LGR card, then check the LED on the LGR card to see if it is flashing. Refer to Shutting Down the Scalar 10K on page 3-8 and Starting the Scalar 10K on page 3-7.
Page 309 Table 6-2 Service Action Codes (Continued) Reported A3 xx yy Time out expires on the LSC card waiting for response from one of the auxiliary controllers (LGR, LBI, or TCL). Action 1 Contact GCH. For GCH contact information, refer to Getting More Information or Help on page 1-8.
Page 310 Table 6-2 Service Action Codes (Continued) Reported B2 xx 00 A Power Amplifier failure was detected in the Tower Module located in rack xx. Action 1 Contact GCH. For GCH contact information, refer to Getting More Information or Help on page 1-8. B5 xx 00 A general tower failure was detected in the Tower Module located in rack Action 1...
Page 311 Table 6-2 Service Action Codes (Continued) Reported D2 xx yy A failure was detected in one of the UDS Power Supplies. Action 1 Use the modifier xx yy to locate the failing Power Supply: • xx = rack number (1 to 16) •...
Page 312 Table 6-2 Service Action Codes (Continued) Reported F2 00 00 Failures were detected while running the diagnostic loop test from the LSC card to the LGR card. Action 1 Contact GCH. For GCH contact information, refer to Getting More Information or Help on page 1-8.
Page 313 Table 6-2 Service Action Codes (Continued) Reported Perform these actions F9 00 00 Failures detected in the LGR card during Power On Self Test. Action 1 Contact GCH. For GCH contact information, refer to Getting More Information or Help on page 1-8. FA 00 00 Failures detected in the LAM1 card during Power On Self Test.
Page 314: Resolving A Stuck Accessor
Resolving a Stuck Accessor Note When pushing/ pulling the accessor, place your hands near the bottom of the accessor to avoid torque on the top and bottom bearings. 6-40 Error Messages If the accessor is stuck, do the following: Step 1 Open the AM service door.
Page 315: Error Log Form
Error Log Form Table 6-3 Error Log Reporting Type September 2007 In the event of an error, record the error information from the Error Log screen for any future reference. Refer to Error Log Dialog on page 4-26. Error Modifier Date Error Occurred Error Log Form...
Page 316: Frequently Asked Questions
Error Messages This section provides a reference of commonly asked questions and their answers. Question: How do I set the SCSI ID of the Scalar 10K? Answer: The SCSI ID of the Scalar 10K can be set via the operator panel. Refer to SCSI Submenu on page 4-...
Page 317 September 2007 Question: How do I remove a tape? Answer: There are several ways to remove tapes from the Scalar 10K. Refer to Inserting Tape Cartridges on page 5-6. Question: Where are the drives located? Answer: Drives are located in the Control Module or in the Drive Module.
Page 318 6-44 Error Messages 6-00058-05 Rev A...
Page 319: Index
Scalar 10K Maintenance Guide ..1-8 Scalar 10K Planning Guide ... . 1-8 Scalar 10K SCSI Reference Manual ..1-8 audio dialog .
Page 320: Directory Structure
....4-133 get/put storage dialog ....4-130 getting help .
Page 321 ... . 4-154 corner moves dialog ..4-155 storage moves dialog ..4-154 September 2007 P/S submenu ....4-152 scanner submenu .
Page 322 Scalar 10K shutdown .....3-8 Scalar 10K startup ......3-7 Scalar DLC .
Page 323 service requests, opening ....1-8 setup menu ......4-64 shutdown .
Page 324 in-6 Index 6-00058-05 Rev A...

Quantum Scalar 10K User Manual

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