Sony STR-AZ7000ES Startup Manual page 455

Help Guide
Multi Channel AV Receiver
STR-AZ7000ES/STR-AZ5000ES/STR-AZ3000ES
The remote control does not function.
Point the remote control at the remote control sensor on the receiver.
Remove any obstructions between the remote control and the receiver.
Replace both of the batteries in the remote control with new ones if they are weak.
Related Topic
Inserting batteries into the remote control
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