Support Menu - Samsung 4 Series Manual

Preference Features

Support Menu

Support Menu
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O
MENUm → Support → ENTERE
Self Diagnosis
■
Picture Test (Yes / No): Use to check for picture
problems.
Yes: If the test picture does not appear or there is
noise in the test picture, select Yes. There may be a
problem with the TV. Contact Samsung's Call Center for
assistance.
No: If the test picture is properly displayed, select No.
There may be a problem with your external equipment.
Please check your connections. If the problem persists,
refer to the external device's user manual.
■
Sound Test (Yes / No): Use the built-in melody sound to
check for sound problems.
✎
The melody will be heard during the test even if the
sound is muted by pressing the
Yes: If you can hear sound only from one speaker or not
at all during the sound test, select Yes. There may be a
problem with the TV. Contact Samsung's Call Center for
assistance.
No: If you can hear sound from the speakers, select No.
There may be a problem with your external equipment.
Please check your connections. If the problem persists,
refer to the external device's user manual.
■
Signal Information: (digital channels only) An HD
channel's reception quality is either perfect or the
channels are unavailable. Adjust your antenna to
increase signal strength.
■
Reset: Reset all settings to the factory defaults except
network settings.
✎
The PIN input screen appears before the setup
screen.
✎
Enter your 4-digit PIN. Change the PIN using the
Change PIN option.
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English
Software Upgrade
Software Upgrade can be performed by downloading the
latest firmware from "www.samsung.com" to a USB memory
device.
Current Version-the software already installed in the TV.
Installing the Latest Version
■
■
Contact Samsung
MUTE button.
View this information when your TV does not work properly
or when you want to upgrade the software. You can find
information regarding our call centers, and how to download
products and software.
Contents Home
You can enjoy useful and various contents.
By USB: Insert a USB drive containing the firmware
upgrade file, downloaded from "www.samsung.com"
into the TV. Please be careful not to disconnect the
power or remove the USB drive until upgrades are
complete. The TV will be turned off and on automatically
after completing the firmware upgrade. When software
is upgraded, video and audio settings you have made
will return to their default settings. We advise you to write
down your settings so that you can easily reset them
after the upgrade.
Alternative Software: Replace the current software with
the alternative.