Fault, What To Do; Faults That The Customer Can Troubleshoot Himself; Faults That The Customer Service Specialist Should Troubleshoot; Faults That Are Automatically Remedied - Bosch TR5000R 18/21 EB Operating Instructions Manual

7 A fault, what to do?
WARNING:
Attention!
▶ Repairs must only be carried out by an authorised technician.
Improper repairs can lead to risk of serious injury to the user.
7.1

Faults that the customer can troubleshoot himself

Fault
Water flow-rate is too low.
A high water temperature is set, but it is
not reached.
The water is not warm.
LED status display flashes red.
If the fault could not be eliminated, please call customer service.
7.2

Faults that the customer service specialist should troubleshoot

Fault
Water flow-rate is too low despite
cleaning of filter using the water tap
or showerhead.
7.3

Faults that are automatically remedied

Fault
From time to time, cold water flows out. The air sensor in the appliance detects air in the water
8

Guarantee

The guarantee conditions for this appliance are as defined by our
representative in the country in which it is sold.
Details regarding these conditions can be obtained from the dealer from
whom the appliance was purchased. The bill of sale or receipt must be
produced when making any claim under the terms of this guarantee.
9

Data Protection Notice

We, Bosch Thermotechnology Ltd., Cotswold Way,
Warndon, Worcester WR4 9SW, United Kingdom
process product and installation information,
technical and connection data, communication data,
product registration and client history data to provide
product functionality (art. 6 (1) sentence 1 (b)
GDPR), to fulfil our duty of product surveillance and for product safety
and security reasons (art. 6 (1) sentence 1 (f) GDPR), to safeguard our
rights in connection with warranty and product registration questions
(art. 6 (1) sentence 1 (f) GDPR) and to analyze the distribution of our
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the product (art. 6 (1) sentence 1 (f) GDPR). To provide services such as
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transfer data to external service providers and/or Bosch affiliated
enterprises. In some cases, but only if appropriate data protection is
ensured, personal data might be transferred to recipients located
outside of the European Economic Area. Further information are
6 720 876 032 (2020/06)
Cause
The filter in either the water tap or the showerhead is
clogged.
The continuous-flow heater
to a thermostatically-controlled water tap.
The fuse in the fusebox has tripped/blown.
The supply temperature has dropped or the
appliance has reached the power limit.
Fault in the appliance.
Cause
A filter in the appliance is clogged.
Cause
and momentarily switches the heating element off.
If your appliance does not operate as required, it is often due to a very
minor problem. Please check whether you can remedy the fault yourself
by using the following guidelines. You will save yourself the costs of an
unnecessary visit by customer service personnel.
Solution
Remove the filter and either clean it or descale it.
is connected Set the temperature on the continuous-flow heater
to "Rinsing"
Check the fuse in the fusebox.
Set the temperature lower e. g. "Washing hands"
Please contact customer service.
Solution
Get a servicing expert to clean the appliance.
Solution
After a few seconds, the continuous-flow heater
automatically goes back into operation.
provided on request. You can contact our Data Protection Officer under:
Data Protection Officer, Information Security and Privacy (C/ISP),
Robert Bosch GmbH, Postfach 30 02 20, 70442 Stuttgart, GERMANY.
You have the right to object, on grounds relating to your particular
situation or where personal data are processed for direct marketing
purposes, at any time to processing of your personal data which is based
on art. 6 (1) sentence 1 (f) GDPR. To exercise your rights, please contact
us via privacy.ttgb@bosch.com To find further information, please
follow the QR-Code.
A fault, what to do?
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