Whirlpool Maytag W11416805 Technical Manual

Whirlpool Maytag W11416805 Technical Manual

7.4 / 8.8 cu. ft. dryer

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Multimedia
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Technical Manual
Maytag® and Whirlpool®
7.4 / 8.8 Cu. Ft. Dryer
W11416805

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Summary of Contents for Whirlpool Maytag W11416805

  • Page 1 Multimedia Enhanced Technical Manual Maytag® and Whirlpool® 7.4 / 8.8 Cu. Ft. Dryer W11416805...
  • Page 2 FOREWORD This Whirlpool® Technical Manual (Part No. W11416805), provides the In-Home Service Professional with service information for the “Whirlpool® and Maytag® Dryer.” The Wiring Diagram used in this Technical Manual is typical and should be used for training purposes only.
  • Page 3: Table Of Contents

    REMOVING THE IGNITOR, FLAME SENSOR, HIGH-LIMIT THERMOSTAT, AND THERMAL CUTOFF (GAS MODELS ONLY) ..................4-13 REMOVING THE GAS BURNER ASSEMBLY COILS (GAS MODELS ONLY) .......... 4-14 REMOVING THE WATER VALVE (ON SOME MODELS) ..............4-15 Whirlpool® and Maytag® Dryer n iii...
  • Page 4 NOTES iv n Whirlpool® and Maytag® Dryer...
  • Page 5: Section 1: General Information

    This section provides general safety, parts, and information for the “Whirlpool® and Maytag® Dryer.” ■ Dryer Safety ■ Product Specifications ■ Model and Serial Label • Location • Model Nomenclature ■ Tech Sheet Location Whirlpool® and Maytag® Dryer n 1-1...
  • Page 6: Dryer Safety

    You can be killed or seriously injured if you don't follow WARNING instructions. All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed. Whirlpool® and Maytag® Dryer...
  • Page 7 GENERAL INFORMATION (Cont.) Product Specifica�ons Whirlpool® 7.4 / 8.8 Cu. Ft. Top Load Electric and Gas Dryer Dimensions Capacity IEC CAN (Cu. Ft.) Capacity (Cu. Ft.) 7.4 or 8.8 Depth With Door Open 90 Degree (IN, inches) or 56 Depth (IN, inches)
  • Page 8 Window Controls Control Type Tap Touch or Touch Pad Electronic Display Type 2.4" LCD Feedback-Status Indicators Cooling Down, Drying, Drying Complete, Sensing, Steaming, Wrinkle Prevent Rear Console End of Cycle Signal Details Maytag Commercial Components  Whirlpool® and Maytag® Dryer...
  • Page 9 Quad Baffles Installation Considerations Maximum Vent Length (ft.) Venting Direction Left, Right, Bottom, Rear Ventless Electrical Amps 15 or 30 Power Cord Included Volts 120 or 240 Compatibility Connectivity Android, iOS Works With WiFi, App, Remote Access Whirlpool® and Maytag® Dryer...
  • Page 10: Model And Serial Number Location

    GENERAL INFORMATION (Cont.) Model and Serial Number Location Model and Serial Number Label Loca�on Whirlpool® and Maytag® Dryer...
  • Page 11: Model Nomenclature

    6XXX = 4.7 Cu. Ft. 7XXX = 5.2 Cu. Ft. 8XXX = 5.3 Cu. Ft. Production Year E = 2015 F = 2016 G = 2017 H = 2018 Color Code W = White C = Chrome Shadow Whirlpool® and Maytag® Dryer...
  • Page 12: Tech Sheet Location

    GENERAL INFORMATION (Cont.) Tech Sheet Location Tech Sheet loca�on Whirlpool® and Maytag® Dryer...
  • Page 13: Section 2: Diagnostics And Troubleshooting

    DIAGNOSTICS and TROUBLESHOOTING Section 2: Diagnostics and Troubleshooting This section provides diagnostic, fault codes, and troubleshooting information for the “Whirlpool® and Maytag® Dryer.” ■ Safety ■ Service Guide ■ Activating Service Mode ■ Service Mode Function ■ Sensor Feedback Function Chart ■...
  • Page 14: Safety

    Any a�empt to repair a major appliance may result in personal injury and property damage. The manufacturer or seller cannot be responsible, nor assume any liability for injury or damage of any kind arising from the use of this data sheet. Whirlpool® and Maytag® Dryer...
  • Page 15: Service Guide

    To exit from Service Mode back to customer operation there are two options: 1. Navigate to the ‘Exit Service Mode’ screen from Service Mode. 2. Repeatedly press the ‘Back/Exit’ button until the screen returns to customer operation mode. Whirlpool® and Maytag® Dryer...
  • Page 16: Service Mode Function

    Opening the door will result in the cycle canceling. Any faults that may occur during these activations may or may not appear on the display but will be recorded in the ‘Fault History’ section. Whirlpool® and Maytag® Dryer...
  • Page 17: Sensor Feedback Function Chart

    Contact both moisture strips with damp towel or one finger, observe drum light turn off confirming moisture sensors are functional. Steam ON* Phase Name: None Cycle has ended. All Loads OFF *Not available on all models. Whirlpool® and Maytag® Dryer...
  • Page 18: Service Diagnostics Chart

    Steam ON* Phase Name: None If no water, use service component activation to manually turn on and test the water valve. All Loads OFF *Not available on all models. Whirlpool® and Maytag® Dryer...
  • Page 19: Faults And Error Codes

    Indicates the Dryer has detected poor airflow that may affect dryer performance. Check vent notification while Press any key with the exception of Power key to clear display message. Confirm that airflow cycle is running. system is not blocked. Check lint screen, exhaust duct, exhaust fan. Whirlpool® and Maytag® Dryer...
  • Page 20: Troubleshooting Guide

    See Test #1: Main Control (ACU) Test #1: Main Control (ACU). Heats in Air Cycle Heater coil shorted. Test #4: Heat System. Heater relay shorted. Test #4: Heat System. Heater system problem. Test #4: Heat System. Whirlpool® and Maytag® Dryer...
  • Page 21 Check ventilation system. Clean if necessary. Operation Cannot Connect to HMI Wi-Fi disabled. Select Remote Enable key. Use App to setup Wi-Fi. Home WIFI System (On HMI not connected to Wi-Fi router. See Troubleshooting Guide for Connected Appliance. Some Models) Whirlpool® and Maytag® Dryer...
  • Page 22 DIAGNOSTICS (Cont.) NOTES 2-10 Whirlpool® and Maytag® Dryer...
  • Page 23: Section 3: Component Testing

    COMPONENT TESTING Section 3: Component Testing This section provides the wiring diagram, component testing, and component location for the “Whirlpool® and Maytag® Dryer.” ■ Safety ■ Main Control (ACU) Board Connectors and Pinouts ■ Troubleshooting Tests ■ Troubleshooting Guide for Connected Dryer ■...
  • Page 24: Safety

    Any a�empt to repair a major appliance may result in personal injury and property damage. The manufacturer or seller cannot be responsible, nor assume any liability for injury or damage of any kind arising from the use of this data sheet. Whirlpool® and Maytag® Dryer...
  • Page 25: Main Control (Acu) Connectors And Pinouts

    OUTLET THERMISTOR J14-2 RED INLET THERMIST OPEN J14-1 RED INLET THERMIST J14-4 OPEN Connector and Pinouts ater Relay #1 otor Relay L1-BLK as and Electric) Heater - RED = Pin 1 Figure 1 - Main Control (ACU) Whirlpool® and Maytag® Dryer...
  • Page 26: Troubleshooting Tests

    ACU and unplug J2 from the ACU. Plug in dryer or reconnect power and repeat step 6. Perform voltage check inside header J2 on ACU, between pins 2 and 4—DO NOT SHORT PINS TOGETHER. Whirlpool® and Maytag® Dryer...
  • Page 27 If there is continuity, go to step 7. n If an open circuit is found, check the integrity of the n If there is no continuity, check the continuity of the connections of the power cord to the harness in the Whirlpool® and Maytag® Dryer...
  • Page 28 Electric Dryer And 27" Gas Only: Check the thermal fuse. See Test #4b: Thermal Fuse. All Dryers: Continue with step 7 below to test the remaining components in the motor circuit. Whirlpool® and Maytag® Dryer...
  • Page 29 If the resistance is about 10 Ω, go to step 5. n If an open circuit is detected, go to step 4. High Limit Thermostat Assembly Heater Element Thermal Cut-Off Outlet Thermal Fuse Thermistor Figure 10 - Thermal components, electric dryer, viewed from front. Whirlpool® and Maytag® Dryer...
  • Page 30 ACU. the red and black wire terminals. n If there is an open circuit, replace both the high limit thermostat and the thermal cut-off. n Otherwise, go to step 6. Whirlpool® and Maytag® Dryer...
  • Page 31 °F (°C) k ohms 2. Plug in dryer or reconnect power. 3. Run a TIMED DRY cycle (Mixed + Timed Dry on Whirlpool models) of at least 2 minutes in duration and select a 68° (20°) 57.5–67.6 131° (55°) 14.1–15.6...
  • Page 32 Figure 13 8. Run a high-temp TIMED DRY cycle (mixed/timed dry on Whirlpool) of at least 2 minutes in duration. n If a small resistance is measured, clean the two metal moisture strips inside the drum. If a small resistance is 9.
  • Page 33 1 and 2 connection to ACU (LED drum light models). 5. Check harness and inline connections to Drum Light. 6. Unplug J8 and J9 connection. With multimeter measure resistance between J8 pin 5 and J9 pin. Whirlpool® and Maytag® Dryer 3-11...
  • Page 34: Troubleshooting Guide For Connected Dryer

    If no water is sprayed in the drum: the dryer to the home Wi-Fi network. The Wi-Fi status indicator will show on the HMI. Enter the Whirlpool mobile app and press 1. Verify that water is hooked up and turned on.
  • Page 35 The dryer has been de-claimed. This is done by pressing Wi-Fi”. 3. Download the Whirlpool mobile app depending on if the “Remote Enable” key for 15 seconds or through the appliance is Whirlpool. Create an account on the mobile mobile app.
  • Page 36 Wi-Fi capable. If not, for alternate setup instructions please range extender. visit www.whirlpool.com/connect for Whirlpool dryers and www.maytag.com/connect for Maytag dryers. Troubleshooting the Smart Dryer – Not Able to Make Connection to Home Router 5.
  • Page 37 • Connection made to home router or access point (AP). Wi-Fi Connect Pregressing • Connecting to home router or access point (AP). Remote Start • Remote control functionality is off. Remote Start • Remote control functionality is on. Whirlpool® and Maytag® Dryer 3-15...
  • Page 38: Strip Circuits

    1300 ± 65 THERMOSTAT SWITCH FUSE FLAME SENSOR (29" ONLY) HEATER GAS VALVE Moisture Sensor APPLIANCE CONTROL UNIT APPLIANCE CONTROL UNIT MOISTURE SENSOR J13-1 MOISTURE SENSOR J13-2 MOISTURE SENSOR RTN J8-2 CHASSIS GND CHASSIS GND 3-16 Whirlpool® and Maytag® Dryer...
  • Page 39 APPLIANCE CONTROL UNIT APPLIANCE CONTROL UNIT MOISTURE SENSOR (REAR) J23-1 J23-2 MOISTURE SENSOR MOISTURE SENSOR RTN CHASSIS GND CHASSIS GND Water Valve Circuit (On Some Models) APPLIANCE CONTROL UNIT WATER VALVE J8-1 J8-3 510-590 Ω VALVE RELAY Whirlpool® and Maytag® Dryer 3-17...
  • Page 40: Wiring Diagrams

    COMPONENT TESTING (Cont.) For Service Technician Use Only Wiring Diagrams Figure 17 - Electric Dryer Wiring Diagram - 27" 3-18 Whirlpool® and Maytag® Dryer...
  • Page 41 COMPONENT TESTING (Cont.) For Service Technician Use Only Wiring Diagrams Figure 18 - Gas Dryer Wiring Diagram - 27" Whirlpool® and Maytag® Dryer 3-19...
  • Page 42 COMPONENT TESTING (Cont.) For Service Technician Use Only Wiring Diagrams Figure 19 - Electric Dryer Wiring Diagram - 29" 3-20 Whirlpool® and Maytag® Dryer...
  • Page 43 COMPONENT TESTING (Cont.) For Service Technician Use Only Wiring Diagrams Figure 20- Gas Dryer Wiring Diagram - 29" Whirlpool® and Maytag® Dryer 3-21...
  • Page 44: Component Locations

    Green-Yellow Red-White (Electric) Red -White Red (Gas) Black Whit e Light Blue Whit e ht Blue Gas Valve, Gas Dr Pluggable Drive Motor Switch Pluggable Drive Motor Switch 29" Model Figure 21 - Component Locations 3-22 Whirlpool® and Maytag® Dryer...
  • Page 45: Section 4: Component Access

    COMPONENT ACCESS Section 4: Component Access Multimedia This section provides service parts access, removal, and replacement instructions for the “Whirlpool® and Maytag® Enhanced Dryer.” n Removing the Door Assembly n Removing the Console/User Interface (UI) and Top Panel n Removing the Appliance Control Unit (ACU)
  • Page 46: Removing The Door Assembly

    2. Lift door up and away from dryer. 3. Lift door slightly to remove locator pin from keyhole slot in front panel. Remove door assembly from dryer. †®TORX and T-20 are trademarks of Acument Intellectual Properties, LLC. Whirlpool® and Maytag® Dryer...
  • Page 47: Removing The Console/User Interface (Ui) And Top Panel

    3. From the front of the unit push in on top panel and lift up assembly and top panel. Use your free hand to push back on the top of the console. and away from dryer to remove. Whirlpool® and Maytag® Dryer...
  • Page 48: Removing The Appliance Control Unit (Acu)

    Gas and Electric Heaters Heater Relay #2 Electric Heater Only User Interface Drum LED Water Valve Door Switch Neutral and GND Motor Moisture Sensor Figure A Inlet Thermistor Outlet Thermistor Model (Gas) Rear Moisture Sensor (some models) Whirlpool® and Maytag® Dryer...
  • Page 49: Removing The Front Panel And Door Switch

    Figure. 9. Locate the door switch on the backside of the front panel, just above the door opening. Depress both tabs and push switch through the opening. Whirlpool® and Maytag® Dryer...
  • Page 50: Removing The Drum Light And Moisture Sensor

    3. Perform the procedures on page 4-4, “Removing the Front Panel” before performing the following steps. 4. Open dryer door and remove the lint screen. 5. Disconnect Moisture Sensor connector and unclip moisture sensor harness from bulkhead. Whirlpool® and Maytag® Dryer...
  • Page 51 9. Separate the Outlet Grill and Housing Assembly to access and remove the moisture sensor strips. 7. Lift up and remove the outlet grill and housing assembly from the bulkhead. Whirlpool® and Maytag® Dryer...
  • Page 52: Removing The Belt, Drum, And Rollers

    “Removing the Front remove (see in Figure B). Panel” before performing the following steps. 4. Remove the four (4) 1/4" hex-head screws from the front bracket and remove bracket. Figure A 5. Disconnect Moisture Sensor connector. Figure B Whirlpool® and Maytag® Dryer...
  • Page 53 10. Lift the drum and remove it from the dryer cabinet. 2. Slide the roller off the roller shaft. 3. To remove the roller shaft, remove the 9/16" nut and washer from the roller support and remove the support and the remaining triangular ring. Whirlpool® and Maytag® Dryer...
  • Page 54: Removing The Drive Motor

    6. Turn the blower wheel clockwise (shown by the “REMOVE” arrow that is embossed on the front of the wheel) and remove the wheel from the motor shaft. 4-10 Whirlpool® and Maytag® Dryer...
  • Page 55: Removing The Thermal Fuse And Outlet Thermistor

    6. Remove the screw(s) from the thermal fuse or outlet 4. Remove the four (4) 1/4" hex-head screws from the lint thermistor and remove the component from the blower duct as illustrated in below figure. Swivel the lint duct down housing. and remove. Whirlpool® and Maytag® Dryer 4-11...
  • Page 56: Removing The Heater, High Limit Thermostat, And Thermal Cutoff (Electric Models Only)

    “Removing the Front Panel” before performing the following steps. 4. Remove the screws from the heater shield/support and remove heat shield/support. Figure A A. Heater Element B. High Limit Thermostat/Inlet Thermistor C. Thermal Cutoff Figure B 4-12 Whirlpool® and Maytag® Dryer...
  • Page 57: Removing The Ignitor, Flame Sensor, High-Limit Thermostat, And Thermal Cutoff (Gas Models Only)

    Disconnect the two (2) wire connectors from the component terminals. b) Remove the two (2) screws from the High-Limit Thermostat, or single screw from the Thermal Cutoff, and remove the component from the venturi. Whirlpool® and Maytag® Dryer 4-13...
  • Page 58: Removing The Gas Burner Assembly Coils (Gas Models Only)

    9. Remove the two screws from the coil retaining bracket. 6. Disconnect the 2-wire and 3-wire connectors from the burner coil assembly terminals. 10. Lift the two coils off their cores and remove them. 4-14 Whirlpool® and Maytag® Dryer...
  • Page 59: Removing The Water Valve (On Some Models)

    5. Remove the 1/4" hex-head screw securing the water valve bracket to the dryer base. Remove water valve and bracket assembly from dryer. A. Hose D. "C" Clip B. Water Valve E. Bracket C. Valve Connector F. Bracket screw Whirlpool® and Maytag® Dryer 4-15...
  • Page 60 INFORMATION SOURCES IN THE UNITED STATES: FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL: FOR WHIRLPOOL PRODUCTS: 1-800-253-1301 FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL: THE TECHNICAL ASSISTANCE LINE: 1-800-832-7174 HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN...
  • Page 61 Whirlpool® and Maytag® 7.4 / 8.8 Cu. Ft. Top Load Dryer W11416805...

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