LG gram 16T90RKAAC7U1 Owner's Manual page 8

7 Pre-Tech Support Checklist
Symptom
The screen color • Check if Reader Mode is on.
does not display When the Reader mode is on, turn the setting off.
properly.
- Press the Start button [
> [LG Smart Assistant] > [Display Setting] >
[Reader Mode] settings off.
• Using the Reader mode and the Night mode at
the same time can cause color distortion. Turn the
Reader mode settings off or change the Night mode
to [Off].
- Turning off Night light: Press the Start button
[ ] and select Settings [
[Display] > [Night light] > [Off].
• If the screen still does not properly display, contact
the LG Electronics service center.
- Reader mode controls the brightness and color
of the LCD screen to look like printed paper and
protect the user from eyestrain.
The power does not • Check if the power cord is connected.
turn on.
• After disconnecting the power cord and reconnecting
it, press the power button of the product.
The system stops • Press the power button for approximately 6 seconds
during use or does to reset the system. Once the system is reset, press
not properly turn the power button again to turn on the computer.
off.
- Caution: Unsaved data may be lost. Pressing the
power button while the PC is in use may cause
damage to the hard disk or a system error.
• After resetting the system, run "Setup Defaults"
in the system setup. (For more information on
how to run "Setup Defaults", refer to "Initializing
System Setup" under "Setup and Upgrade" in the
LG Easy Guide of the LG PC Manuals.)
Cause and Solution
] to turn the [All apps]
] > [System] >
Symptom
The touchpad is
• Press the Start button [
not functioning
[LG Smart Assistant]. Then press [Dashboard] >
properly.
[Touchpad].
• If the touchpad does not function properly, the
touchpad is either in the Touchpad Off (disabled)
state or Touchpad Auto (disabled when the mouse is
connected) state.
- For details on the touchpad settings, refer to the
LG Easy Guide of the LG PC Manuals.
The wireless • Press [Fn] + [F6] to check if the wireless network
network is not device is turned off.
connected.
- Press [Fn] + [F6] to set airplane mode to [OFF].
Click the Wi-Fi [
taskbar and check if AP displays properly.
• Every time you press [Fn] + [F6], the wireless
network and airplane mode turns on or off.
• You may not be able to connect to a secure wireless
network. Ask the wireless network administrator.
• Reinstall the wireless LAN driver.
I want to reinstall
• Press the Start button [
the driver.
Settings [
Then remove the driver to be reinstalled.
• Press the Start button [
[All apps] > [LG Update]. Then, use the [Required
Updates] or [Update list] menu to reinstall the
drivers.
An error message • Check if the system is infected with a virus or a
appears. malicious code.
Cause and Solution
] and run [All apps] >
] icon on the right side of the
] and then select
] > [Apps] > [Installed apps].
], select and run