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950
TREADMILL
MODEL TR950
MAN-TR950 REV00
OWNER'S
MANUAL

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Summary of Contents for True 950

  • Page 1 TREADMILL OWNER’S MANUAL MODEL TR950 MAN-TR950 REV00...
  • Page 3 ‫!ماھ‬ ‫.اھمیلست يلعفلا جتنملا فلتخت دق .جذومنلا يھ ةضورعملا تاجتنملا عیمج‬ ‫.راعشإ نود رییغتلل ةلباق جماربلاو تازیملاو ،جتنملا تافصاوم‬ ‫ ةرایز ىجری كلاملا لیلد نآلا ىتح لصی ام مظعمل‬https://shop.truefi tness.com/customer-service/user-manuals/ ‫ ةرایز ىجری ،ةیفاضإ تاغل يف تادنتسملل‬https://shop.truefi tness.com/customer-service/user-manuals/ WICHTIG! Alle hier gezeigten Produkte sind Prototypen. Das tatsächliche Produkt ausgeliefert wird, kann variieren. Produkt- Spezifi...
  • Page 4 Monday - Thursday 8:30am - 6:00pm (CST) Friday 8:30am - 5:00pm (CST) Contacting Our Sales Team Interested in owning more TRUE products? Please contact us with any product inquires so that we may direct you to the appropriate sales representative to help answer your questions. Address...
  • Page 5 You may receive a shipment that looks intact and discover once the box has been opened that there are hidden damages. Please notify the carrier immediately. TRUE will not be able to fi le a claim if the carrier is not notifi ed in a timely manner.
  • Page 6: Table Of Contents

    TABLE OF CONTENTS SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS—SAVE THESE INSTRUCTIONS................7 POWER REQUIREMENTS..............................9 GROUNDING INSTRUCTIONS..............................9 SPACE REQUIREMENTS..............................10 SPECIFICATIONS..................................10 WARNING DECALS................................10 COMPLIANCES...................................11 USE OF THE SAFETY KEY (E-STOP)..........................11 ASSEMBLY INSTRUCTIONS PRE-ASSEMBLY CHECKLIST.............................12 ASSEMBLY STEPS................................15 PRODUCT FEATURES TREADMILL OVERVIEW..............................28 CARE AND MAINTENANCE INSPECTION..................................29 CLEANING THE EQUIPMENT.............................29 LEVELING THE TREADMILL.............................30 RUNNING BELT ALIGNMENT............................31...
  • Page 7: Safety Instructions

    Equipment should be immediately taken out of product. use if it fails to work properly or when a warning is • Never operate a TRUE product if it has a damaged presented electronically. power cord or electrical plug, or if it has been •...
  • Page 8 • Allow only one person at a time on the equipment carefully retrieve it. If the item cannot be reached, while it’s operating. contact TRUE product support. • Do not allow animals on or near the equipment while • Any changes or modifi cations to this equipment in operation.
  • Page 9: Power Requirements

    POWER REQUIREMENTS Read and understand all instructions before plugging any TRUE power cord into an electrical outlet. DEDICATED LINE This product requires a dedicated line. A dedicated line assures that adequate power is available for safe operation over the life of your TRUE product.
  • Page 10: Space Requirements

    SPACE REQUIREMENTS TRUE recommends leaving a minimum of 24” (61cm) on each side of the equipment and a 79” (200.7cm) safety zone at the rear of the equipment. 24” (61cm) 24” 79” (61cm) (200.7cm) 24” (61cm) SPECIFICATIONS • DIMENSIONS (L X W X H) 79”...
  • Page 11: Compliances

    COMPLIANCES This equipment complies with all applicable codes and regulations. For a complete list of compliances, please visit www.truefi tness.com. USE OF THE SAFETY KEY (E-STOP) The safety key is a tethered device that attaches to the user and the treadmill. Removal of the safety key from the treadmill will stop belt motion to prevent injury if the user is unable to continue.
  • Page 12: Assembly Instructions

    Unpacking and assembling of this treadmill is a two person task. VERIFY BOX CONTENTS IMPORTANT! Please verify box contents. If you have questions, or if there are any missing parts, contact product support (service@truefi tness.com // 800.883.8783). TOOLS NEEDED FOR INCLUDED...
  • Page 13 BOX CONTENTS ITEM DESCRIPTION Base Left Pedestal Right Pedestal Left Handrail Right Handrail Console Rack Console Rear Cover Left Shoulder Cover Top Right Shoulder Cover Top Left Shoulder Cover Bottom Right Shoulder Cover Bottom Safety Key 110V Power Cord Hardware Pack Manual...
  • Page 14 HARDWARE PACK ITEM DESCRIPTION BRACKET, CENTER POD, CURVED, BLACK TC6061 WASHER, STAR, INTERNAL TOOTH, M8 RT0011 BHCS, M8X75MM PS0103 BHCS, M8X1.25X40MM PS0034 BHCS, M8X1.25X80MM TCS4028 PHMS, M4X0.7X10MM, PHILLIPS TCS4029 ZIP TIE TC6085_005 8MM T-HANDLE ALLEN WRENCH TC6085_003 5MM ALLEN WRENCH TC6085_004 17MM WRENCH TC6085_006...
  • Page 15: Assembly Steps

    ASSEMBLY STEPS STEP 1—REMOVE MOTOR COVER AND MOTOR CAP COVERS Tools Used in this Step Parts Used in this Step #2 Phillips Screwdriver PART DESCRIPTION PS0035 SCREW, M5XP0.8X15MM SCA5-15 RT0139 CAP, MOTOR COVER-LH RT0140 CAP, MOTOR COVER-RH RT0020 MOTOR COVER 1.
  • Page 16 STEP 2—ATTACH LEFT AND RIGHT PEDESTALS Tools Used in this Step Parts Used in this Step 5mm Allen Wrench PART DESCRIPTION PS0103 BHCS, M8X75MM RT0011 WASHER, STAR, INTERNAL TOOTH, M8 TC4016LBK SUBASSEMBLY, PEDESTAL UPRIGHT-LH 17mm Wrench TC4016RBK SUBASSEMBLY, PEDESTAL UPRIGHT-RH 1.
  • Page 17 STEP 3—ROUTE AND CONNECT LOWER CABLES—INSTALL OPTIONAL AUXILIARY POWER SUPPLY (IF NEEDED*) Tools Used in this Step Parts Used in this Step PART DESCRIPTION 7/16” Wrench 00595500* FUYANG POWER SUPPLY 12V 6AMP TC6085_005* ZIP TIE Wire Cutters* *NOTE: Envison 16" and Showrunner PVS consoles require the optional auxiliary power supply. Carefully make the following cable connections between the pedestals and the base: •...
  • Page 18 STEP 3—ROUTE AND CONNECT LOWER CABLES—INSTALL OPTIONAL AUXILIARY POWER SUPPLY (IF NEEDED*) CONTINUED IF THE OPTIONAL POWER SUPPLY IS BEING USED, CONNECT THE AUXPS POWER CABLE FROM THE RIGHT PEDESTAL TO THE DC PLUG ON THE POWER SUPPLY IF THE OPTIONAL POWER SUPPLY IS BEING USED TUCK THE AUXPS DC CONNECTOR FROM THE LEFT PEDESTAL...
  • Page 19 STEP 4—ATTACH CONSOLE RACK Tools Used in this Step Parts Used in this Step 5mm Allen Wrench PART DESCRIPTION PS0034 BHCS, M8X1.25X40MM RT0011 WASHER, STAR, INTERNAL TOOTH, M8 TC6061 BRACKET, CENTER POD, CURVED, BLACK TC4017BK CONSOLE RACK 1. Carefully place the console rack on left and right pedestals. IMPORTANT! DO NOT pinch pedestal cables.
  • Page 20 STEP 5—TIGHTEN PEDESTALS AND REATTACH MOTOR AND CAP COVERS Tools Used in this Step Parts Used in this Step #2 Phillips Screwdriver PART DESCRIPTION PS0035 SCREW, M5XP0.8X15MM SCA5-15 RT0139 CAP, MOTOR COVER-LH RT0140 CAP, MOTOR COVER-RH 17mm Wrench RT0020 MOTOR COVER 5mm Allen Wrench 1.
  • Page 21 STEP 6—CONNECT PEDESTAL AND CONSOLE RACK CABLES Carefully make the following cable connections between the console rack and the pedestals: • I/O Communication Cable • Power AUXPS Cable • Network Cable • Coaxial Cable Communication Left Cable Pedestal Console Rack Power AUXPS Cable...
  • Page 22 STEP 7—ATTACH LEFT AND RIGHT HANDRAILS Tools Used in this Step Parts Used in this Step 5mm Allen Wrench PART DESCRIPTION TCS4028 BHCS, M8X1.25X80MM RT0011 WASHER, STAR, INTERNAL TOOTH, M8 TC4018L KIT, HANDRAIL SUBASSEMBLY-LH TC4018R KIT, HANDRAIL SUBASSEMBLY-RH 1. Finger tighten the left and right handrails to the left and right pedestals. 2.
  • Page 23 STEP 8—ATTACH SHOULDER COVERS Tools Used in this Step Parts Used in this Step #2 Phillips Screwdriver PART DESCRIPTION TCS4029 PHMS, M4X0.7X10MM, PHILLIPS TC4022LBK SUBASSEMBLY, SHOULDER BOTTOM-LH BLACK TC4022RBK SUBASSEMBLY, SHOULDER BOTTOM-RH BLACK TC4023LBK SUBASSEMBLY, SHOULDER TOP-LH BLACK TC4023RBK SUBASSEMBLY, SHOULDER TOP-RH BLACK 1.
  • Page 24 STEP 9—ATTACH CONSOLE AND CONSOLE REAR COVER Tools Used in this Step Parts Used in this Step #2 Phillips Screwdriver PART DESCRIPTION TCS4029 PHMS, M4X0.7X10MM, PHILLIPS TC4033BK SUBASSEMBLY, REAR CONSOLE COVER, BLACK 1. Using a #2 Phillips screwdriver, secure the console to the console mast using the hardware pre-assembled to the console (00567800 // SCREW, M5-.8X12 COMBO PHILLIPS/COMMON TRUSS HEAD - ACG BLACK // QTY 4).
  • Page 25 OFF position ( ), and then rocking the power switch back to the ON position ( ). If it does not reset, or the circuit breaker operates again under normal use, contact TRUE product support (800.883.8783 // service@truefi tness.com).
  • Page 26 STEP 11—ATTACH SAFETY KEY 1. Attach the safety key magnet to the front of the center pod. 2. Tie the shorter section of the safety key string to the plate on the console rack. This prevents the safety key from getting lost.
  • Page 27 STEP 12—LEVEL THE TREADMILL Once the machine has been moved to it’s designated location: 1. Verify the treadmill is resting on the fl oor and not on any packaging materials. 2. Using a level or estimating by sight, adjust both leveling feet until they contact the fl oor. IMPORTANT! Do not adjust the leveling feet to such a height that they detach or unscrew from the machine.
  • Page 28: Product Features Treadmill Overview

    PRODUCT FEATURES TREADMILL OVERVIEW Console Assembly Quick Access Keys Contact Heart Contact Heart Rate Grip Rate Grip Safety Key (E-STOP) Straddle Covers R REFERENCE: Soft System® Belt Power Cord Inlet ON/OFF Switch Circuit Belt Breaker Adjustment Bolts Adjustable Soft Select Leveling Feet Console Assembly—The console allows the user to set...
  • Page 29: Care And Maintenance

    , and then unplug the power cord from its power source. Remove the magnetic safety key and safety clip and store it in a safe place. Make sure other users know that the treadmill needs service. To order parts or to contact a TRUE Authorized Service representative, please visit www.truefi...
  • Page 30: Leveling The Treadmill

    LEVELING THE TREADMILL CAUTION: Prevent potential damage to the machine and injury to the user. This unit is equipped with adjustable rear leveling feet. Make sure that the running surface is level at all times. If the treadmill is placed on a uneven surface, adjusting the rear feet can help, but may not completely compensate for extremely uneven surfaces.
  • Page 31: Running Belt Alignment

    RUNNING BELT ALIGNMENT Proper belt alignment allows the belt to remain centered and ensures smooth operation. Realigning the belt takes a few simple adjustments. If you are unsure about this procedure, contact TRUE product support: • www.truefi tness.com • 800.883.8783 •...
  • Page 32: Tensioning The Running Belt

    If the drive belt is loose, it feels similar to the walking belt being loose. Tightening the drive belt should only be done by a trained service person, contact TRUE product support for assistance.
  • Page 33: Lubricating The Running Belt

    SCHEDULING QUARTERLY PREVENTATIVE MAINTENANCE WITH A SERVICE PROVIDER TRUE recommends scheduling quarterly preventative maintenance with a qualifi ed service provider. Please contact your dealer or visit www.truefi tness.com to contact a local TRUE authorized service provider. Quarterly Preventative Maintenance •...
  • Page 34: Additional Information

    ADDITIONAL INFORMATION WIRING DIAGRAM...
  • Page 35: Troubleshooting

    This troubleshooting information is intended to assist in diagnostics only and is not all inclusive. Technical specifi cations, error codes, and programming are subject to change without notice. TRUE accepts no liability for any damage or loss suff ered by persons whom rely wholly or in part on any description or statement contained within this manual. Please visit www.truefi...
  • Page 36 / fails integrity Reconfi gure console Firmware and software Confi guration check versions are not Reinstall software/fi rmware compatible -- Contact TRUE product support Fault CN01: Internal Console Math error - software Console confi gured Power cycle machine -- Fault incorrectly Reconfi...
  • Page 37 High belt tension support C. Low line voltage Check drive belt and D. Dirty or misaligned walking belt tension speed sensor C. Contact TRUE product support D. Contact TRUE product support Fault SP02: Belt Over Speed Tread motor rpm is higher...
  • Page 38 DC MCB High Incoming AC Voltage High AC Line Voltage Check AC line voltage Controller Fault Motor Control Board Power cycle machine -- Contact TRUE product C. High Belt/Deck Friction support C. Lubricate the treadmill deck/belt Fault D107: Motor DC MCB...
  • Page 40: Warranty Information

    Buying after-market products from a 3rd party will the treadmill elevation motor, upper control board, deck, result in voided warranty. running belt and drive belt. TRUE shall not warrant the performance of the heart rate system on its products, •...
  • Page 41 TR950 TREADMILL LIMITED WARRANTY Save Time and Register Online! Activate Multiple Warranties at truefi tness.com THE TRUE LIMITED WARRANTY IS SUBJECT TO AND WILL BE IN ACCORDANCE WITH THE CONDITIONS SET FORTH BELOW: This limited warranty is valid for the United States and 14.
  • Page 42 Warranty Registration PLEASE RETAIN THIS PORTION FOR YOUR RECORDS BASE SERIAL NUMBER: Thank you for purchasing a TRUE product! To validate CONSOLE SERIAL NUMBER: your product warranty, please register your product within 30 days of purchaser’s receipt of this product.
  • Page 44 T R U E F I T N E S S . C O M I N T E G R I T Y M A T T E R S TRUE Fitness Technology, Inc | 865 Hoff Road, St. Louis, MO 63366 © 2023 TRUE. All Rights Reserved.

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