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MAINTENANCE
Calibration
The Clean Pole Charger does not have any adjustments, and requires no regular calibration.
Maintenance Requirements
All exterior surfaces of the Clean Pole Power System are cleanable using the following
solutions:
Isopropanol (70% isopropyl alcohol)
5% bleach solution (5% aqueous sodium hypochlorite)
1.6% aqueous ammonia
0.5% phenolic compounds
0.5% chlorhexidine in 70% isopropyl alcohol
Commercial or industrial grade glass cleaners
The Clean Pole and its components meet the IPX-1 rating per IEC529 to allow washing
with a saturated sponge. Though water or solution may enter the unit, it will not get into
unprotected electronics.
Care must be taken to recycle batteries in compliance with local regulations. They contain
lead, which is considered a hazardous substance.
Service Information
If your Clean Pole needs service, call Planar Customer Service at (503) 690-6960 between
8:00 AM and 5:00 PM Pacific Time, Monday through Friday.
You will need the unit's serial number and a brief description of the problem to receive a
RMA number.
If a repair is required please return the product for service using the original shipping
container with the RMA number clearly marked on the outside of the box. If you need a
shipping container please call Planar Customer Service.
In order to protect Planar employees from potential health hazards, Planar requires that the
RMA product be disinfected before returning to Planar for service. Any product not
cleaned prior to shipment will be returned to the customer. Refer to the maintenance
section of this manual for list of approved cleaning agents.
Returns will not be accepted without an assigned RMA number.
In-transit damage is not covered by the warranty. We suggest you always insure your
shipment. Planar will only pay for the return shipment by surface transportation. It is the
responsibility of the sender to prepay transportation charges.
Order Information
M4POLE
Clean Pole
M4POLE-PS
Clean Pole with power supply
996-0442-01
996-0442-02
Clean Pole Installation and User's Guide (OM720-02)
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