Epson L380 Series User Manual page 5

User's Guide
Checking the Total Number of Pages Fed
Through the Printer - Mac OS X. . . . . . . . . . . . . 57
Saving Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Saving Power - Windows. . . . . . . . . . . . . . . . . . 57
Saving Power - Mac OS X. . . . . . . . . . . . . . . . . . 58
Software Information
Windows Printer Driver. . . . . . . . . . . . . . . . . . . . . 59
Guide to Windows Printer Driver. . . . . . . . . . . . 60
Making Operation Settings for the Windows
Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . 62
Mac OS X Printer Driver. . . . . . . . . . . . . . . . . . . . 62
Guide to Mac OS X Printer Driver. . . . . . . . . . . 63
Making Operation Settings for the Mac OS X
Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . 64
Epson Scan 2 (Scanner Driver). . . . . . . . . . . . . . . . 65
Epson Event Manager. . . . . . . . . . . . . . . . . . . . . . .65
Epson Easy Photo Print. . . . . . . . . . . . . . . . . . . . . 66
E-Web Print (for Windows Only). . . . . . . . . . . . . . 66
EPSON Software Updater. . . . . . . . . . . . . . . . . . . .67
Uninstalling Applications. . . . . . . . . . . . . . . . . . . . 67
Uninstalling Applications - Windows. . . . . . . . . 67
Uninstalling Applications - Mac OS X. . . . . . . . . 68
Installing Applications. . . . . . . . . . . . . . . . . . . . . . 69
Updating Applications and Firmware. . . . . . . . . . . 69
Solving Problems
Checking the Printer Status. . . . . . . . . . . . . . . . . . 71
Checking the Error Indicators on the Printer. . . . 71
Checking the Printer Status - Windows. . . . . . . . 72
Checking Printer Status - Mac OS X. . . . . . . . . . 72
Removing Jammed Paper. . . . . . . . . . . . . . . . . . . . 72
Removing Jammed Paper from the Rear
Paper Feed. . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Removing Jammed Paper from Inside the
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . .75
Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Paper Feeds at a Slant. . . . . . . . . . . . . . . . . . . . . 75
Several Sheets of Paper are Fed at a Time. . . . . . . 75
No Paper Feeds. . . . . . . . . . . . . . . . . . . . . . . . . 75
Power and Control Panel Problems. . . . . . . . . . . . . 76
Power Does Not Turn On. . . . . . . . . . . . . . . . . . 76
Power Does Not Turn Off. . . . . . . . . . . . . . . . . . 76
Cannot Print from a Computer. . . . . . . . . . . . . . . .76
Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . . 77
Printout is Scuffed or Color is Missing. . . . . . . . .77
Contents
Banding or Unexpected Colors Appear. . . . . . . . 77
Colored Banding Appears at Intervals of
Approximately 2.5 cm. . . . . . . . . . . . . . . . . . . . 78
Blurry Prints, Vertical Banding, or
Misalignment. . . . . . . . . . . . . . . . . . . . . . . . . . 78
Print Quality is Poor. . . . . . . . . . . . . . . . . . . . . 79
Paper Is Smeared or Scuffed. . . . . . . . . . . . . . . . 80
Printed Photos are Sticky. . . . . . . . . . . . . . . . . . 80
Images or Photos are Printed in Unexpected
Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Colors Differ from What You See on the
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
The Position, Size, or Margins of the Printout
Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Printed Characters Are Incorrect or Garbled. . . . 81
The Printed Image Is Inverted. . . . . . . . . . . . . . . 82
Mosaic-Like Patterns in the Prints. . . . . . . . . . . .82
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image. . . . . . . . . . . 82
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image. . . . . . . . . . . . . . . . . . . . . . . . . . 82
An Image of the Reverse Side of the Original
Appears in the Copied Image. . . . . . . . . . . . . . . 82
The Printout Problem Could Not be Cleared. . . . 82
Other Printing Problems. . . . . . . . . . . . . . . . . . . . 83
Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . . 83
Printing Slows Down Dramatically During
Continuous Printing. . . . . . . . . . . . . . . . . . . . . 83
Cannot Start Scanning. . . . . . . . . . . . . . . . . . . . . . 83
Cannot Start Scanning when Using the
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . 84
Scanned Image Problems. . . . . . . . . . . . . . . . . . . . 84
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass. . . . . . . . 84
The Image Quality Is Rough. . . . . . . . . . . . . . . . 85
Offset Appears in the Background of Images. . . . 85
Text is Blurred. . . . . . . . . . . . . . . . . . . . . . . . . . 85
Moiré Patterns (Web-Like Shadows) Appear. . . . 86
Cannot Scan the Correct Area on the
Scanner Glass. . . . . . . . . . . . . . . . . . . . . . . . . . 86
Cannot Preview in Thumbnail. . . . . . . . . . . . . . 86
Text is Not Recognized Correctly when
Saving as a Searchable PDF. . . . . . . . . . . . . . . . .87
Cannot Solve Problems in the Scanned Image. . . 87
Other Scanning Problems. . . . . . . . . . . . . . . . . . . .88
Scanning Speed Is Slow. . . . . . . . . . . . . . . . . . . 88
Scanning Stops when Scanning to PDF/
Multi-TIFF. . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Slight Electric Shock when Touching the
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
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