Samsung UN F5500AF Series Service Manual
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Samsung UN F5500AF Series Service Manual

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SERVICE
LED TV
UN**F5500AF
LED TV
Chassis : U85A
Model
: UN32F5500AF
UN40F5500AF
UN46F5500AF
UN50F5500AF
UN32F4300AF
Manual
1. Precautions
2. Product specifications
3. Disassembly and Reassembly
4. Troubleshooting
5. Wiring Diagram
Contents

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Summary of Contents for Samsung UN F5500AF Series

  • Page 1 LED TV Chassis : U85A Model : UN32F5500AF UN40F5500AF UN46F5500AF UN50F5500AF UN32F4300AF SERVICE Manual LED TV Contents 1. Precautions 2. Product specifications 3. Disassembly and Reassembly 4. Troubleshooting 5. Wiring Diagram UN**F5500AF...

  • Page 2: Table Of Contents

    Contents 1. Precautions ........................1-1 1-1. Safety Precautions ......................1-1 1-2. Servicing Precautions ......................1-3 1-3. Static Electricity Precautions ....................1-4 1-4. Installation Precautions .......................1-5 2. Product Specifications....................2-1 2-1. Product Information ......................2-1 2-2. Accessories ........................2-13 3. Disassembly and Reassembly ..................3-1 3-1. Disassembly and Reassembly ....................3-1 3-2.
  • Page 3 This Service Manual is a property of Samsung Electronics Co.,Ltd. © 2013 Samsung Electronics Co.,Ltd. Any unauthorized use of Manual can be punished under applicable All rights reserved. International and/or domestic law. Printed in Korea...

  • Page 4: Precautions

    1. Precautions 1. Precautions 1-1. Safety Precautions Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as electrical shock. 1-1-1. Warnings For continued safety, do not attempt to modify the circuit board. Disconnect the AC power and DC power jack before servicing.
  • Page 5 1. Precautions 1-1-4. Product Safety Notices Some electrical and mechanical parts have special safetyrelated characteristics which are often not evident from visual inspection. The protection they give may not be obtained by replacing them with components rated for higher voltage, wattage, etc.

  • Page 6: Servicing Precautions

    1. Precautions 1-2. Servicing Precautions An electrolytic capacitor installed with the wrong polarity might explode. WARNING Before servicing units covered by this service manual, read and follow the Safety Precautions section of this manual. CAUTION If unforeseen circumstances create conflict between the following servicing precautions and any of the safety precautions, always follow the safety precautions.

  • Page 7: Static Electricity Precautions

    1. Precautions 1-3. Static Electricity Precautions Some semiconductor (solid state) devices can be easily damaged by static electricity. Such components are commonly called Electrostatically Sensitive Devices (ESD). Examples of typical ESD are integrated circuits and some field-effect transistors. The following techniques will reduce the incidence of component damage caused by static electricity. Immediately before handling any semiconductor components or assemblies, drain the electrostatic charge from your body by touching a known earth ground.

  • Page 8: Installation Precautions

    1. Precautions 1-4. Installation Precautions For safety reasons, more than a people are required for carrying the product. Keep the power cord away from any heat emitting devices, as a melted covering may cause fire or electric shock. Do not place the product in areas with poor ventilation such as a bookshelf or closet. The increased internal temperature may cause fire.

  • Page 9: Product Specifications

    2. Product specifications 2. Product Specifications 2-1. Product Information 2-1-1. Model Comparison Model UN**F5500 Front View * W : Width H : High D : Depth Detail View Front Color Black (Panel) Set with 738.0 x 509.6 x 265.0 mm / 29.1 x 20.1 x 10.4 inches Stand 32"...
  • Page 10 2. Product specifications Set with 5.7 kg / 12.6 lbs Stand 32" Set without 5.0 kg / 11.0 lbs Stand Set with 8.9 kg / 19.6 lbs Stand 40" Set without 8.0 kg / 17.6 lbs Stand Weight Set with 11.5 kg / 25.4 lbs Stand 46"...
  • Page 11 2. Product specifications 2-1-2. Feature & Specifications Model UN32F5500AF Feature • Digital-TV, RF, 3-HDMI, 1-Component, 1-A/V, 2-USB2.0, LAN • Brightness : 300 cd/m • Dynamic Contrast Ratio : Mega DCR • Response Time : 8 ms • CMR : 120 Specifications Item Description...
  • Page 12 2. Product specifications Specifications Item Description Audio Specifications MAX Internal Audio Output Power : Each 10 W(Left/Right) Equalizer : 5 Band Output Frequency : • RF : 20 Hz ~ 15.4 kHz • AV/Componet/HDMI : 20 Hz ~ 20 kHz Note : Dolby Digital Plus/Pulse, USB2.0, Film mode, Energy Saving, Eco sensor...
  • Page 13 2. Product specifications Model UN40F5500AF Feature • Digital-TV, RF, 3-HDMI, 1-Component, 1-A/V, 2-USB2.0, LAN • Brightness : 300 cd/m • Dynamic Contrast Ratio : Mega DCR • Response Time : 8 ms • CMR : 120 Specifications Item Description LCD Panel 40 inch FHD 60Hz Scanning Frequency Horizontal : 60 kHz ~ 73 kHz (Automatic)
  • Page 14 2. Product specifications Specifications Item Description Environmental Considerations Operating Temperature : 50˚F ~ 104˚F (10˚C ~ 40˚C) Operating Humidity : 10% ~ 80%, non-condensing Storage Temperature : -4˚F ~ 113˚F (-20˚C ~ 45˚C) Storage Humidity : 5% ~ 95%, non-condensing Audio Specifications MAX Internal Audio Output Power : Each 10 W(Left/Right) Equalizer : 5 Band...
  • Page 15 2. Product specifications Model UN46F5500AF Feature • Digital-TV, RF, 3-HDMI, 1-Component, 1-A/V, 2-USB2.0, LAN • Brightness : 300 cd/m • Dynamic Contrast Ratio : Mega DCR • Response Time : 8 ms • CMR : 120 Specifications Item Description LCD Panel 46 inch FHD 60Hz Scanning Frequency Horizontal : 60 kHz ~ 73 kHz (Automatic)
  • Page 16 2. Product specifications Specifications Item Description Audio Specifications MAX Internal Audio Output Power : Each 10 W(Left/Right) Equalizer : 5 Band Output Frequency : • RF : 20 Hz ~ 15.4 kHz • AV/Componet/HDMI : 20 Hz ~ 20 kHz Note : Dolby Digital Plus/Pulse, USB2.0, Film mode, Energy Saving, Eco sensor...
  • Page 17 2. Product specifications Model UN50F5000AF Feature • Digital-TV, RF, 3-HDMI, 1-Component, 1-A/V, 2-USB2.0, LAN • Brightness : 300 cd/m • Dynamic Contrast Ratio : Mega DCR • Response Time : 8 ms • CMR : 120 Specifications Item Description LCD Panel 50 inch FHD 60Hz Scanning Frequency Horizontal : 60 kHz ~ 73 kHz (Automatic)
  • Page 18 2. Product specifications Specifications Item Description Audio Specifications MAX Internal Audio Output Power : Each 10 W(Left/Right) Equalizer : 5 Band Output Frequency : • RF : 20 Hz ~ 15.4 kHz • AV/Componet/HDMI : 20 Hz ~ 20 kHz Note : Dolby Digital Plus/Pulse, USB2.0, Film mode, Energy Saving, Eco sensor 2-10...
  • Page 19 2. Product specifications Model UN32F4300AF Feature • Digital-TV, RF, 3-HDMI, 1-Component, 1-A/V, 2-USB2.0, LAN • Brightness : 250 cd/m • Dynamic Contrast Ratio : Mega DCR • Response Time : 8 ms • CMR : 120 Specifications Item Description LCD Panel 32 inch HD 60Hz Scanning Frequency Horizontal : 60 kHz ~ 73 kHz (Automatic)
  • Page 20 2. Product specifications Specifications Item Description Audio Specifications MAX Internal Audio Output Power : Each 10 W(Left/Right) Equalizer : 5 Band Output Frequency : • RF : 20 Hz ~ 15.4 kHz • AV/Componet/HDMI : 20 Hz ~ 20 kHz Note : Dolby Digital Plus/Pulse, USB2.0, Film mode 2-12...

  • Page 21: Accessories

    2. Product specifications 2-2. Accessories Product Description Code. No Remark Remote Control & Batteries AA59-00784A(ZC/ZA) (AAA x 2) AA59-00809A(ZX/ZP) Samsung Electronics Power Cord 3903-000853 Service center Owners Manual BN68-04791A 2-13...

  • Page 22: Disassembly And Reassembly

    3. Disassembly and Reassemble 3. Disassembly and Reassembly This section of the service manual describes the disassembly and reassembly procedures for the LED TV. This LED TV contains electrostatically sensitive devices. Use caution when handling these components. WARNING 3-1. Disassembly and Reassembly Disconnect the LED TV from the power source before disassembly.
  • Page 23 3. Disassembly and Reassemble Description Picture Description Screws Remove the Cover Jack. Lift up Rear Cover slightly from the bottom. Disconnect the Function Assy Cable. Remove the Rear Cover.
  • Page 24 3. Disassembly and Reassemble Description Picture Description Screws Remove 9 screws of Main Board and Power Board. 6001-003016 Remove the Speakers and Power Cables. Remove the LVDS Cable and Panel Drive Cable.
  • Page 25 3. Disassembly and Reassemble Description Picture Description Screws Completed disassembly. NOTE Reassembly procedures are in the reverse order of disassembly procedures.
  • Page 26 3. Disassembly and Reassemble Screw Size „ Code No. COLOR A (mm) B (mm) C (mm) D (mm) 6003-001782 BLACK 7.80~8.20 1.85~1.95 3.81~3.91 11.4~12.0 6001-002755 BLACK 7.1~7.5 1.9~2.0 2.98~3.02 5.7~6.0 6001-003016 WHITE 5.6~6.0 1.15~1.25 2.92~2.98 3.7~4.0 Code No. E (mm) Q'ty Screw Image "32"...

  • Page 27: Assy Board P-Jog Switch & Ir

    3. Disassembly and Reassemble 3-2. Assy Board P-Jog Switch & Ir How to disassembly „ Description Picture Description Refer Loosen 2 screws. Pull out a jog function.
  • Page 28 3. Disassembly and Reassemble How to assembly „ Description Picture Description Refer Insert a jog function. Put 2 screws. Press the function assy into the cabinet until locked. When you want to ignore the funtion key actions Option 0 way : New Function (Naviagtion) Key [ Default ] Navigation Key Func Control...

  • Page 29: Disassembly(Ptc)

    3. Disassembly and Reassemble 3-3. Disassembly(PTC) How to disassembly „ Description Picture Description Refer Place TV face up on cushioned table. Products at the top of the central TOP- CHASSIS is rotated by 45 degrees outward and pulls.
  • Page 30 3. Disassembly and Reassemble Description Picture Description Refer Pull in the same way from the center of the top. Pull the left part of the product as shown while holding the raised portion on figure 3. Pull the bottom part of the product as figure 2 while holding the raised portion on figure 4.
  • Page 31 3. Disassembly and Reassemble Description Picture Description Refer As shown in the picture, Lift the bottom of the TOP-CHASSIS. Pull the products at the bottom of the right side of the chassis. 3-10...
  • Page 32 3. Disassembly and Reassemble Description Picture Description Refer Lift the bottom of the chassis with one hand and holding the bottom of the product after you pull the right side of the product chassis. Disassembly is complete. CAUTION To use JIG : Does not lift the chassis by hand, JIG using the lift.

  • Page 33: Troubleshooting

    4. Troubleshooting 4. Troubleshooting 4-1. Troubleshooting Previous Check „ Check the various cable connections first. Check to see if there is a burnt or damaged cable. Check to see if there is a disconnected or loose cable connection. Check to see if the cables are connected according to the connection diagram. Check the power input to the Main Board.
  • Page 34 4. Troubleshooting Inside View „ Power Ass’y Main Ass’y 20P Cable LVDS T-Con Speaker...
  • Page 35 4. Troubleshooting Simple flow chart of malfunction „ Does the TV turn Can you see anything on the screen? Can you see OSD menu running on the screen? Can you see Digital Channel broadcast ? Check LVDS cable connected to Main Board. Check the Power Cord.

  • Page 36: How To Check Fault Symptom

    4. Troubleshooting 4-2. How to Check Fault Symptom NO Power „ *Refer to the next page to check the lacation such a CN201 or IC201 SVC Manual mentioned. • The LEDs on The front panel do not work when connecting The power cord. Symptom •...
  • Page 37 4. Troubleshooting Location of Parts „ Main Board_Front Detail L201 : B5V BD211 : B1.5V BD214 : B13V BD209 L202 : B1.15V BD206 : B12V BD201 BD213 : B5.3V BD208 BD207 : A5.3V BD203 : B3.3V...
  • Page 38 4. Troubleshooting No Video (HDMI 1, 2, 3 - Digital Signal) „ *Refer to the next page to check the lacation such a CN201 or IC201 SVC Manual mentioned. • Audio is normal but no picture is displayed on the screen. Symptom •...
  • Page 39 4. Troubleshooting Location of Parts „ Main Board_Front Detail CN604_H4 : HDMI3 CN601_H1 : HDMI4 CN603_H3 : HDMI2 CN602_H2 : HDMI1...
  • Page 40 4. Troubleshooting WAVEFORMS „ HDMI input (RX_Data, RX_Clk) LVDS output...
  • Page 41 4. Troubleshooting No Video (Tuner_CVBS) „ *Refer to the next page to check the lacation such a CN201 or IC201 SVC Manual mentioned. Symptom • Audio is normal but no picture is displayed on the screen. • Check the Tuner CVBS source. •...
  • Page 42 4. Troubleshooting Location of Parts „ Main Board_Front Detail Pin #4 : B3.3V Pin #1 : B1.8V 4-10...
  • Page 43 4. Troubleshooting WAVEFORMS „ CVBS OUT (Grey Bar) LVDS output 4-11...
  • Page 44 4. Troubleshooting No Video (Tuner DTV) „ *Refer to the next page to check the lacation such a CN201 or IC201 SVC Manual mentioned. • Audio is normal but no picture is displayed on the screen. Symptom • Check the DTV source. Major •...
  • Page 45 4. Troubleshooting Location of Parts „ Main Board_Front Detail Pin #4 : B3.3V Pin #1 : B1.8V 4-13...
  • Page 46 4. Troubleshooting WAVEFORMS „ LVDS output CH_CLK, CH_VALID 4-14...
  • Page 47 4. Troubleshooting No Video (Video AV) „ *Refer to the next page to check the lacation such a CN201 or IC201 SVC Manual mentioned. • Audio is normal but no picture is displayed on the screen. Symptom • Check the Video CVBS source Major •...
  • Page 48 4. Troubleshooting Location of Parts „ Main Board_Front Detail R816 : COMP2_Y_CVBS 4-16...
  • Page 49 4. Troubleshooting WAVEFORMS „ CVBS OUT (Grey Bar) LVDS output 4-17...
  • Page 50 4. Troubleshooting No Video (Component) „ *Refer to the next page to check the lacation such a CN201 or IC201 SVC Manual mentioned. • Audio is normal but no picture is displayed on the screen. Symptom • Check the Component source. Major •...
  • Page 51 4. Troubleshooting Location of Parts „ Main Board_Front Detail R817 : COMP2_PB R816 : COMP2_Y_CVBS R815 : COMP2_PR 4-19...
  • Page 52 4. Troubleshooting WAVEFORMS „ Compnent_Y (Gray scale) / Pb / Pr (Color bar) LVDS output 4-20...
  • Page 53 4. Troubleshooting No Sound (1.Speaker 2.Monitor_out, 3.Optical)_X12 „ *Refer to the next page to check the lacation such a CN201 or IC201 SVC Manual mentioned. • Video is normal but there is no sound. Symptom • When the speaker connectors are disconnected or damaged. Major •...
  • Page 54 4. Troubleshooting Location of Parts „ Main Board_Front Detail Pin #20 : LRclk RA503 : COMP_L/R Pin #15 : Bclk Pin #23,#24 : I2C_SDA/SCL CN303_IBR: Monitor out_Sound OP301: Optical CN302 : SPK 4-22...
  • Page 55 4. Troubleshooting WAVEFORMS „ MCLK / LRCLK / PCM_I2C_DATA Speaker / Monitor OUT , SPDIF OUT 4-23...

  • Page 56: Factory Mode Adjustments

    4. Troubleshooting 4-3. Factory Mode Adjustments 4-3-1. Detail Factory Option NOTE If you replace the main board with new one, please change the factory option as well. The options you must change are "Type". 5500 „ Model Name UN32F5500AF UN40F5500AF UN46F5500AF UN50F5500AF Vendor...
  • Page 57 4. Troubleshooting 4300 „ Model Name UN32F4300 Vendor Panel Code BN95-00882A Spec. HF320AGLV1 Vendor SMPS Code BN44-00604A Spec. L32S0_DSM Chassis Ass'y BN91-10318V MAIN ASSY PBA Ass'y code BN94-06174V Byte Item Factory Reset Type 32A6AH0S Model F4300 SVC Model 4300 Local Set Tuner SI_ADI Ch Table...
  • Page 58 4. Troubleshooting 4-3-2. Entering Factory Mode To enter ‘Service Mode’ Press the remote -control keys in this sequence : • If you do not have Factory remote control Power OFF MENU Power On • If you have Factory remote control INFO Factory •...
  • Page 59 4. Troubleshooting 4-3-3. Factory Data Note • Version of the software is written in 0002. • : I should not be possible to adjust or change that does not require a change item Black : Adjustment Services for the corresponding Blue : Items that are secured Option...
  • Page 60 4. Troubleshooting Factory Menu Data Range Remark Name Num of Display Num of IPTV Num of RUI Num of PVR RECORD TOOLS Support LNA Support 24Px4 Support BD Wise Support Data Service Support PVR Support CI Support LEDMotionPlus Support Natural Mode Support Relax Mode Support HDMI/DVI SEL...
  • Page 61 4. Troubleshooting Factory Menu Data Range Remark Name D AGC PH BW FQ BW PH RATE PD EN PEQ Inx WF Scale WF Type Nu of Network Stream DP V Size Backend Device FOX-FT1 BT_AUDIO_ON_ Config_AV_PATH ECO Standby Fast Logo Delay Num of PANEL KEY Control „...
  • Page 62 4. Troubleshooting Factory Menu Name Data Range Remark TTX Group Visual Test MediaPlayDB OPTION_SWU OTN Server Type operating OTN Test Server SWU Reset SWU Duration SWU Fail Test OPTION_NUM Num of ATV Num of SVIDEO Num of PC Num of DVI Num of OPTICAL Link Num of MEDIA Num of Tuner...
  • Page 63 4. Troubleshooting Factory Menu Name Data Range Remark PDP Option Pixel Shift Test Logic SW Panel Temperature LOGIC Waveform Day Logic CheckSum SAPC Timer APC Speed Hotel Option Hospitality Mode Power On … Menu OSD … Operation … Music Mode …...
  • Page 64 4. Troubleshooting Factory Menu Name Data Range Remark NICAM Prescale 0x48h BTSC Mono Prescale 0x19h BTSC stereo Prescale 0x2Fh BTSC SAP Prescale 0x2Bh A2Ident High THID A2Ident Low THID Pilot Level High Thld 0x28h Pilot Level Low Thld 0x10h Carrier2 Amp High THID Carrier2 Amp Low THID Carrier2 SNR High THR Carrier2 SNR Low THR...
  • Page 65 4. Troubleshooting Factory Menu Name Data Range Remark Wiselink Delay Menu Debug „ Factory Menu Name Data Range Remark Spread Spectrum LVDS Spread DDR Spread 1.0% Spectrum Period Amplitude HD SSC ON/Off HD SSC Value LVDS SSC ON/Off LVDS SSC Value DDR SSC ON/Off DDR SSC Value FRC LVDS SSC ON/OFF...
  • Page 66 4. Troubleshooting Factory Menu Name Data Range Remark PC Mode ON/OFF Tuner Margin MPEG Margin 1000 H.264 Margin CAM Wait Time TS Clock deldy TCON_TEMP READ TEMP LAST DCC VERSION DCC CHK SEL DCC CHECK LOCAL DCC CHECK TOTAL MulitACC Checksum IIC Bus stop Tuner Status Signal Strength...
  • Page 67 4. Troubleshooting Factory Menu Name Data Range Remark Firmware Version ISDB-T FFT Size_1 Guard Interval_1 Freq. Offset_1 SNR_1 IF AGC_1 TMCC Lock_1 TS Packer_1 Master Lock_1 A_Modulation_1 A_Code Rate_1 A_Timer InterLeave_1 A_Segments Num_1 A_BER_1 B_Modulation_1 B_Code Rate_1 B_Timer InterLeave_1 B_Segments Num_1 B_BER_1 C_Modulation_1 C_Code Rate_1...
  • Page 68 4. Troubleshooting Factory Menu Name Data Range Remark SOC TCON Pattern Level SOC TCON FRC Pattern HDMI WB Pattern HDMI Pattern Sel Parma Pre Test Pattern Parma Post Test Pattern Panel Display Time SVC Info Delete S/N Upgrade T-CON Usb Download Failute T-CON CheckSum Error...
  • Page 69 4. Troubleshooting Factory Menu Name Data Range Remark Emergency Log Copy Self Diagnosis Loop Back LAN Test AV Audio Test DVIN Audio Test CVBS Test COMP Test USB HUB Test HDMI Test SCART Audio Test SCART CVBS Test SCART RGB Test FLASH EEPROM Sound AMP...
  • Page 70 4. Troubleshooting Factory Menu Name Data Range Remark Satellite CH Inspection IPERF Stopped OPTION HDMI Expert DVB CI CAL Data Backup CAL Data Restore ADC/WB „ Factory Menu Name Data Range Remark AV Calibration Success Comp Calibration Success PC Calibration Success HDMI Calibration Success...
  • Page 71 4. Troubleshooting Factory Menu Name Data Range Remark WB_W2_R_Gain WB_W2_B_Gain WB_N_R_Offset WB_N_B_Offset WB_N_R_Gain WB_N_B_Gain MGA On/Off R1_Gain … B1_Gain … G1_Gain … R2_Gain … B2_Gain … G2_Gain … R3_Gain … B3_Gain … G3_Gain … R4_Gain … B4_Gain … G4_Gain … R5_Gain …...

  • Page 72: White Balance

    4. Troubleshooting 4-4. White Balance 4-4-1. Calibration Into the Factory Mode. Select Menu. Select ADC/WB menu. Select menu. Option Control Debug AV Calibration ADC/WB Comp Calibration Advanced PC Calibration HDMI Calibration 4-4-2. Service Adjustment You must perform Calibration in the Lattice Pattern before adjusting the White Balance. Color Calibration „...
  • Page 73 4. Troubleshooting Method of Color Calibration (AV) „ Apply the NTSC Lattice (N0. 3) pattern signal to the AV IN 1 port. Press the Source key to switch to “AV1” mode. Enter Service mode. Select the “ADC” menu. Select the “AV Calibration” menu. In “AV Calibration Off”...
  • Page 74 4. Troubleshooting 4-4-3. Adjustment Into the Factory Mode. Select Menu. ADC/WB Select menu. Select White Balance menu. Option Control Debug (low light) (hight light) Sub Bright Sub Contrast White Balance ADC/WB R offset R gain Advanced G offset G gain B offset B gain 4-42...

  • Page 75: White Ratio (Balance) Adjustment

    4. Troubleshooting 4-5. White Ratio (Balance) Adjustment You can adjust the white ratio in factory mode (1:Calibration, 3:White-Balance). Since the adjustment value and the data value vary depending on the input source, you have to adjust these in CVBS, Component 1 and HDMI 1 modes. The optimal values for each mode are configured by default.
  • Page 76 4. Troubleshooting • UN40F5500AF P-Mode Section Adjustment Coordinate CA-210 Input source HDMI W/B High COMP VIDEO W/B Low W/B High MOVIE W/B Low Sub Contrast Sub Bright R-Gain G-Gain B-Gain R-Offset G-Offset B-Offset • UN46F5500AF P-Mode Section Adjustment Coordinate CA-210 Input source W/B High HDMI...

  • Page 77: Detail Specifications

    4. Troubleshooting 4-6. Detail Specifications 4-6-1. UN**F5500AF - 1 General Information • Item UN32F5500AFXZA UN40F5500AFXZA UN46F5500AFXZA Product Cabinet Basic Code Series Series Name LED F5500 LED F5500 LED F5500 Country CANADA,UNITED STATES CANADA,UNITED STATES CANADA,UNITED STATES Tools Support Platform(TV) Mstar | X12 Mstar | X12 Mstar | X12 •...
  • Page 78 Woofer Speaker Volume Analog Digital Optical Optical Optical • SMART TV Functionality Item UN32F5500AFXZA UN40F5500AFXZA UN46F5500AFXZA Samsung SMART TV Smart Guide Family Story Movie & TV Shows Yes (US) Yes (US) Yes (US) Fitness Apps Kids Social Automated Content Recognition (ACR) Music, Photos &...
  • Page 79 4. Troubleshooting Search All Your Video Social TV Samsung Sports Experience (SSE) Samsung Apps Smart Scene Skype™ on Samsung TV Web Browser AllShare Control Recommendation Bar • VESA Standard Item UN32F5500AFXZA UN40F5500AFXZA UN46F5500AFXZA Samsung SMART TV • Smart Interaction Item...
  • Page 80 ISP Bound Service BT HID Built-in USB HID Support OSD Language English, Spanish, French English, Spanish, French English, Spanish, French Samsung IR Blaster Support User Interface Golden Bridge Golden Bridge Golden Bridge Digital Noise Filter Analog Signal Booster Network Speaker Support...
  • Page 81 Home Network Centre Zero Stand-By Power USB Copy IP Video Closed Caption • Additional Feature Item UN32F5500AFXZA UN40F5500AFXZA UN46F5500AFXZA Self Diagnosis Software Upgrade HD Connection Guide Contact Samsung • Item UN32F5500AFXZA UN40F5500AFXZA UN46F5500AFXZA Linux Linux Linux • System Item UN32F5500AFXZA...
  • Page 82 Tuner Vendor & Model SEM | DTVS20EIL035B SEM | DTVS20EIL035B SEM | DTVS20EIL035B • Core Component Item UN32F5500AFXZA UN40F5500AFXZA UN46F5500AFXZA DDR SDRAM Samsung Samsung Samsung Nand Flash Memory Samsung Samsung Samsung OneNand Flash Memory FlexOneNand Flash Memory Serial Flash Memory HDMI Switch Display Device Vender Input &...
  • Page 83 4. Troubleshooting 1 (Common Use for 1 (Common Use for 1 (Common Use for Composite In (AV) Component Y) Component Y) Component Y) Ethernet (LAN) Headphone Digital Audio Out (Optical) Audio Out (Mini Jack / LR) PC In (D-sub) PC Audio In (Mini Jack) DVI Audio In (Mini Jack) RF In (Terrestrial/Cable Input) RF In (Satelite Input)
  • Page 84 4. Troubleshooting Front Resin PC+ABS+GF15% PC+ABS+GF15% PC+ABS+GF15% Stand Packing Type Bundle Bundle Bundle • Item UN32F5500AFXZA UN40F5500AFXZA UN46F5500AFXZA Energy star 6.0 Energy Star Energy Star Energy Star Eco Label Eco Sensor • Power Item UN32F5500AFXZA UN40F5500AFXZA UN46F5500AFXZA Power Supply (V) AC110-120V 60Hz AC100-240V 50/60Hz AC110-120V 60Hz...
  • Page 85 4. Troubleshooting Loading Quantity • Item UN32F5500AFXZA UN40F5500AFXZA UN46F5500AFXZA 20/40Ft 240/504 198/396 165/345 • Accessory Item UN32F5500AFXZA UN40F5500AFXZA UN46F5500AFXZA 3D Active Glasses (Included) IR Blaster (Included) Wireless LAN Adaptor (Included) Network Speaker (Included) MOIP Camera (Included) Wireless Keyboard (Included) Battery Pack (for Battery Ready TV) Remote Controller Model TM1250A TM1250A...
  • Page 86 4. Troubleshooting Country MEXICO,PANAMA MEXICO,PANAMA MEXICO,PANAMA Tools Support Platform(TV) Mstar | X12 Mstar | X12 Mstar | X12 • Display Item UN32F5500AFXZX UN40F5500AFXZX UN46F5500AFXZX Inch Resolution 1,920 x 1,080 1,920 x 1,080 1,920 x 1,080 Ultra Clear Panel Cell Light Series Real Black Pro Panel Clear Image Panel Lvds Format...
  • Page 87 Music, Photos & Clip Samsung SMART View Yes (Clone View only) Yes (Clone View only) Yes (Clone View only) Smart Hub Search All Your Video Social TV Samsung Sports Experience (SSE) Samsung Apps Smart Scene Skype™ on Samsung TV Web Browser 4-55...
  • Page 88 Hand Gesture Recognition Ready Ready Ready Voice Recognition (Embedded) Voice Recognition (Server) VM App NLU (Natural Language Understanding) Camera App HM App Samsung TV Apps supported • Feature Item UN32F5500AFXZX UN40F5500AFXZX UN46F5500AFXZX Samsung 3D 3D Converter Dual View Samsung One Line...
  • Page 89 ISP Bound Service BT HID Built-in USB HID Support OSD Language English, Spanish, French English, Spanish, French English, Spanish, French Samsung IR Blaster Support User Interface Golden Bridge Golden Bridge Golden Bridge Digital Noise Filter Analog Signal Booster Network Speaker Support...
  • Page 90 Home Network Centre Zero Stand-By Power USB Copy IP Video Closed Caption • Additional Feature Item UN32F5500AFXZX UN40F5500AFXZX UN46F5500AFXZX Self Diagnosis Software Upgrade HD Connection Guide Contact Samsung • Item UN32F5500AFXZX UN40F5500AFXZX UN46F5500AFXZX Linux Linux Linux System • Item UN32F5500AFXZX...
  • Page 91 Tuner Vendor & Model SEM | DTVS20EIL035B SEM | DTVS20EIL035B SEM | DTVS20EIL035B • Core Component Item UN32F5500AFXZX UN40F5500AFXZX UN46F5500AFXZX DDR SDRAM Samsung Samsung Samsung Nand Flash Memory Samsung Samsung Samsung OneNand Flash Memory FlexOneNand Flash Memory Serial Flash Memory HDMI Switch Display Device Vender •...
  • Page 92 4. Troubleshooting PC Audio In (Mini Jack) DVI Audio In (Mini Jack) RF In (Terrestrial/Cable Input) RF In (Satelite Input) RS232C (AV CONTROL) CI Slot Scart Port 1 Type Port 2 Type Port 3 Type Port 4 Type Port 5 Type Coaxial EX-Link Monitor Output...
  • Page 93 4. Troubleshooting Eco Sensor • Power Item UN32F5500AFXZX UN40F5500AFXZX UN46F5500AFXZX Power Supply (V) AC110-120V 60Hz AC100-240V 50/60Hz AC110-120V 60Hz Power Consumption (Max) 86 W 117 W 118 W Power Consumption (Stand-by) 0.3W 0.3W 0.3W Power Consumption (IEC 62087 Edition 2) Peak Luminance Ratio Yearly Power Consumption (EU standard)
  • Page 94 4. Troubleshooting Wireless Keyboard (Included) Battery Pack (for Battery Ready TV) Remote Controller Model TM1250A TM1250A TM1250A Battery (for Remote Control) Mini Wall Mount Support Ultra Slim Wall Mount Support VESA Wall Mount Support Electric Wall Mount Support Electric Stand Support Slim Gender Cable ANT-Cable Power Cable...
  • Page 95 4. Troubleshooting Real Black Pro Panel Clear Image Panel Lvds Format JEIDA JEIDA JEIDA HV Flip • Video Item UN50F5500AFXZA UN50F5500AFXZX UN32F4300AF*** Picture Engine HyperReal Engine HyperReal Engine HyperReal Engine OLED Motion Rate Clear Motion Rate 600Hz Subfield Motion Dynamic Contrast Ratio Mega Contrast Mega Contrast Mega Contrast...
  • Page 96 Samsung SMART View Yes (Clone View only) Yes (Clone View only) Yes (Clone View only) Smart Hub Search All Your Video Social TV Samsung Sports Experience (SSE) Samsung Apps Smart Scene Skype™ on Samsung TV Web Browser AllShare Control Recommendation Bar •...
  • Page 97 Hand Gesture Recognition Ready Ready Ready Voice Recognition (Embedded) Voice Recognition (Server) VM App NLU (Natural Language Understanding) Camera App HM App Samsung TV Apps supported • Feature Item UN50F5500AFXZA UN50F5500AFXZX UN32F4300AF*** Samsung 3D 3D Converter Dual View Samsung One Line...
  • Page 98 4. Troubleshooting Network Speaker Support Sound Share WiDi Regional EQ InstaPort S (HDMI quick switch) HDMI 1.4 3D Auto Setting HDMI 1.4 A/Return Ch. Support Analog Clean View HbbTV Teletext (TTX) Triple Protector Miracast Anynet+ (HDMI-CEC) BD Wise Plus Auto Channel Search Auto Power Off Auto Volume Leveler Caption (Subtitle)
  • Page 99 Home Network Centre Zero Stand-By Power USB Copy IP Video Closed Caption Additional Feature • Item UN50F5500AFXZA UN50F5500AFXZX UN32F4300AF*** Self Diagnosis Software Upgrade HD Connection Guide Contact Samsung • Item UN50F5500AFXZA UN50F5500AFXZX UN32F4300AF*** Linux Linux Linux • System Item UN50F5500AFXZA...
  • Page 100 4. Troubleshooting Nand Flash Memory Samsung Samsung Samsung OneNand Flash Memory FlexOneNand Flash Memory Serial Flash Memory HDMI Switch Display Device Vender • Input & Output Item UN50F5500AFXZA UN50F5500AFXZX UN32F4300AF*** HDMI Resolution 1920 x 1080 1920 x 1080 1360 x 768...
  • Page 101 4. Troubleshooting Port 4 Type Port 5 Type Coaxial EX-Link Monitor Output Resolution 1920 x 1080i 60 1920 x 1080i 60 1360 x 768p 60 DVI Port Port1 Type Port1 Type Port1 Type PC Resolution 1920 x 1080 | 60 Hz 1920 x 1080 | 60 Hz 1360 x 768 | 60Hz D-Sub Resolution...
  • Page 102 4. Troubleshooting Yearly Power Consumption (EU standard) AC Power Voltage & Frequency 60Hz 60Hz 60Hz SMPS/IP Board • Security Item UN50F5500AFXZA UN50F5500AFXZX UN32F4300AF*** Kensington Lock • Dimension (WxHxD) Item UN50F5500AFXZA UN50F5500AFXZX UN32F4300AF*** Set Size without Stand (mm) 1135.4*668*49.8 1135.4*668*49.8 737.9*435.8*49.5 Set Size with Stand (mm) 1135.4*741.8*307.3 1135.4*741.8*307.3...
  • Page 103 4. Troubleshooting Slim Gender Cable ANT-Cable Power Cable User Manual E-Manual Floor Stand Support • License Item UN50F5500AFXZA UN50F5500AFXZX UN32F4300AF*** Oracle JAVA Universial Remote Control MS DRM Movie Codec 4-71...

  • Page 104: Av Control Table

    4. Troubleshooting 4-7. AV Control Table Control Item Cmd1 Cmd2 Cmd3 Value General Power Power 0x00 0x00 0x00 0x00 0x01 0x02 Volume Direct 0x01 0x00 0x00 (0~100) 0x01 0x00 Down 0x02 0x00 Mute 0x02 0x00 0x00 0x00 Direct 0x04 Continuous 0x01 0x00 0x03...
  • Page 105 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value CAL-DAY 0x05 BD Wise 0x06 Relax New function 0x07 of 12" (only PDP TV) BackLight 0~20 0x01 0x00 (0~20) (CellLight) Contrast 0~100 0x02 0x00 (0~100) Brightness 0~100 0x03 0x00 (0~100) Sharpness 0~100 0x04 0x00 (0~100)
  • Page 106 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value 0x01 Motion Lighting 0x11 0x00 0x01 LED Motion Plus 0x0a 0x07 0x00 On(Normal) 0x01 Cinema 0x02 Ticker 0x03 Picture Color Tone Cool 0x0a 0x00 0x00 Option change Normal → Standard 0x01 standard mode Warm1 0x02...
  • Page 107 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value Screen Picture Size 16:9 0x0b 0x0a 0x01 0x00 Adjustment Zoom1 0x01 Zoom2 0x02 Wide Fit 0x03 0x04 Screen Fit 0x05 Smart View I 0x06 Smart View II 0x07 Auto Wide 0x08 New function Wide Zoom 0x09 of 12"...
  • Page 108 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value 100hz 0x01 (0~20) 300hz 0x02 (0~20) 1khz 0x03 (0~20) 3khz 0x04 (0~20) 10khz 0x05 (0~20) Reset 0x06 0x00 TruSurround 0x02 0x00 0x00 HD (echo) Virtual Surrond 0x01 (echo) TruDialog 0x03 0x00 0x00 (echo) Dialog 0x01...
  • Page 109 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value Key Generation refer to 0x0d 0x00 0x00 table Show/Hide Show 0x0e 0x00 0x00 0x00 New function Control of 12" Hide 0x01 Get Status Power (On/Off) 0xf0 0x00 0x00 0x00 Volume(0~100) 0xf0 0x01 0x00 0x00 Mute (On/Off)

  • Page 110: Software Upgrade

    4. Troubleshooting 4-8. Software Upgrade Software Upgrade can be performed by downloading the. latest firmware from samsung.com to a USB memory device. • Current Version - The software already installed in the TV. Software is represented as ‘Year/Month/Day_Version’. 4-8-1. How to Check the Software Version Use the Main Menu „...
  • Page 111 4. Troubleshooting Use the Factory Mode „ Access the factory mode T-MST12AKUC-xxxx Option T-MST12AKUS-xxxx Control BT Version : xxxx Debug Camera Version : xxxx E-Manual : xxxx EDID SUCCESS ADC/WB CALIB : AV/COMP/PC/HDMI/ Advanced Option : xxxx,US,6400,NONE USB RS232C : OFF SDAL-X12-MAIN-xxxx-xxxx RFS : "X12 0071"...
  • Page 112 4-8-2. How to Upgade Software and Micom Insert a USB drive containing the firmware upgrade downloaded from samsung.com into the TV. Please be careful not to disconnect the power or remove the USB drive while upgrades are being applied. The TV will turn off and turn on automatically after completing the firmware upgrade.

  • Page 113: Rear Cover Dimension

    4. Troubleshooting 4-9. Rear Cover Dimension UN**F55**AF „ 32", 40" Item 32" 40" SET (W/Quad Stand) mm (W * H2 * D2) 738.0 * 509.6 * 265 928.2 * 615.5 * 265 SET (W/O Stand) mm (W * h * d) 738.2 * 445.4 * 49.0 928.2 * 552.3 * 49.4 Packing (out) mm (W * H * D)
  • Page 114 4. Troubleshooting UF5000 32" 40" 46" 50" WALL MOUNT (A X B) 200 X 200 200 X 200 400 X 400 400 X 400 364.1 329.8 367.7 116.2 170.4 78.1 4-82...
  • Page 115 4. Troubleshooting UN32F4300AF „ Item 32" SET Size (With Stand) 737.9 * 512.9 * 265 SET Size (Without Stand) 737.9 * 435.8 * 49.5 Packing Size 985 * 596 * 143 W / W NET (SET) Weight (With Stand) NET (SET) Weight (Without Stand) Gross Weight (After Packing)

  • Page 116: Wiring Diagram

    5. Wiring Diagram 5. Wiring Diagram 5-1. Wiring Diagram...

  • Page 117: Connector

    5. Wiring Diagram 5-2. Connector Main Board „ CN1401_FHD CN1401_FHD EVEN_TX3+ ODD_TX3+ ODD_TX0- EVEN_TX3- ODD_TX3- FRC_SDA FRC_PWM1 EVEN_TXCLK- ODD_TXCLK+ FRC_SCL EVEN_TXCLK+ ODD_TXCLK- FRC_PWM4 FRC_PWM3 PANEL_13V_PW FRC_PWM2 EVEN_TX2+ ODD_TX2+ PANEL_13V_PW TCON_SDA EVEN_TX2- ODD_TX2- PANEL_13V_PW PANEL_I2C_EN EVEN_TX1+ ODD_TX1+ PANEL_13V_PW BT_SYNC EVEN_TX1- ODD_TX1- PANEL_13V_PW UPDATE_CHK EVEN_TX0+...
  • Page 118 5. Wiring Diagram CN201 (to Powr board) CN601 (HDMI3) B13V HDMI1_RX2+ SW_POWER B13V HDMI1_RXCLK- B13V HDMI1_RX2- PWM_DIMM HDMI1_RX1+ HDMI1_SCL_DDC HDMI1_RX1- HDMI1_SDA_DDC B13VS HDMI1_RX0+ HDMI1_5V B13VS HDMI1_RX0- HDMI1_HOT_PLUG SW_INVERTER HDMI1_RXCLK+ CN1201 (FUNCTION) CN602 (HDMI1) A5.3V HDMI2_RX2+ LED_STB HDMI2_RXCLK- BT_WAKE HDMI2_RX2- FRAME_SYNC_IN IR_GND HDMI2_RX1+ ARC2_SIGLE...
  • Page 119 5. Wiring Diagram CN1502 (USB2) B5V_USB2_PW USB2_DP USB2_DM OP301 (OPTICAL) SPDIF_OUT B5V_DC_PW CN301 (MONITOR OUT) LAN_TXD+ B2.5V B2.5V LAN_RXD- LAN_TXD- LAN_RXD+ CN304_NIRB / CN303_IBR TEST_SR HP_LINE_SL_OUT IDENT_HP HP_LINE_SR_OUT TEST_SL IPR_JACK_ID...
  • Page 120 5. Wiring Diagram SMPS „ CNM803 (to MAIN board) B13V PWM_DIM B13V ECO_ON/OFF Vamp BLU_ON/OFF Vamp PS ON/OFF CNL802 CN801S...

  • Page 121: Connector Functions

    5. Wiring Diagram 5-3. Connector Functions Connector Function Supply main power and dimming signal from IP board to Main Board. CN201  IP CN CN1401_FHD ↔ T-CON CNF1 The LVDS signal transfered from Main Board to Panel.

  • Page 122: Cables

    5. Wiring Diagram 5-4. Cables LEAD (Main-IP 14P) LVDS CALBE (Main - Panel 30P) UN32F5500AF : BN39-01652S UN32F5500AF : BN96-24278U UN40F5500AF : BN39-01652T UN40F5500AF : BN96-24278X Code No. UN46F5500AF : BN39-01652D UN46F5500AF : BN96-24278V UN50F5500AF : BN39-01652U UN50F5500AF : BN96-26699B UN32F4300AF : BN39-01652S UN32F4300AF : BN96-26659C Image...
  • Page 123 • Go to the factory menu using a regular remote: Power off > Mute + 182 + Power > Option > Factory Reset. Note: Consult the Samsung Service Website at (service.samsungportal.com) for the Service Manual and other information on these products.
  • Page 124 CAUSE: After the completing a standby S/W upgrade, the TV sent a POWER IR Key to the CEC device. REPAIR GUIDE: 1) Update the TV’s S/W to the latest version. Note: Make sure to download the latest TV S/W from SAMSUNG.COM prior to customer visit. Platform TV Model...
  • Page 125 1) Replace the main PCB ONLY IF the TV was manufactured in March, 2013 or earlier and the serial number is listed in Contact Samsung (Menu>Support>Contact Samsung). If the Main board has been replaced or the serial number is not displayed in Menu>Support>Contact Samsung, DO NOT REPLACE the main board.
  • Page 126 Replace the lead cable between the Main board and SMPS.  Note: Make sure to confirm the part number in GSPN. Series Inch Part Number BN39-01652S BN39-01652T BN39-01652D F5500 BN39-01652U F6300 BN39-01652V F6350 BN39-01652E BN39-01652E BN39-01475Y BN39-01475A BN39-01475C BN39-01475X F6400 BN39-01475X F6800 BN39-01475H...
  • Page 127 SERVICE BULLETIN PRODUCT: LED BULLETIN NUMBER: ASC20140225001 BULLETIN DATE: 02/25/2014 UN32F5500AFXZA, UN32F6300AFXZA, UN40F5500AFXZA, UN40F6300AFXZA, UN46F5500AFXZA, UN46F6300AFXZA, SUBJECT: Screen Mirroring does not work after mobile UN46F6350AFXZA, UN46F6400AFXZA, device was upgraded to Android version 4.3. UN46F6800AFXZA, UN46F7100AFXZA, UN50F6800AFXZA, UN55F6300AFXZA, SYMPTOM: After updating Android OS from version 4.1 to UN55F6400AFXZA, UN55F6800AFXZA, 4.3 (Jelly Bean), mobile device cannot connect to the TV via UN55F7050AFXZA, UN55F7100AFXZA,...
  • Page 128 Note: Consult the Samsung Service Website at (service.samsungportal.com) for the Service Manual and other information on this product. This information is published for experienced repair technicians only and is not intended for use by the public. It does not contain warnings to advise non-technical individuals of possible dangers in attempting to service a product.
  • Page 129 REPAIR: Cut the safety locks flat so the connector fits the main board. The connector itself is compatible with the main board. Note: Consult the Samsung Service Website at (service.samsungportal.com) for the Service Manual and other information on this product.
  • Page 130 SERVICE BULLETIN PRODUCT: LED TV BULLETIN NUMBER: ASC20140812001 BULLETIN DATE: 08/12/2014 UN32F5000AFXZA, MODELS: UN32F5050AFXZA, UN32F5500AFXZA, UN32F6300AFXZA SUBJECT: The TV displays a Black Bar, No Picture, or a Dark Picture SYMPTOMS: The TV may display a black bar, no picture, or the picture may appear darker as shown below. REPAIR GUIDE: 1) Check the connection between SMPS and Panel.
  • Page 131 TV Factory Menu Guide as Diagnostic tool 1) How to access the Factory Menu [Using Factory Remote] [Using regular IR Remote] Press the Info and Factory Press the Mute - 1 - 8 -2 - Power On Buttons sequentially on a buttons sequentially on a normal Factory Remote.
  • Page 132 [Factory Menu > Option] [Factory Menu > Control]...
  • Page 133 [Factory Menu > SVC] [Factory Menu > SVC > SVC Info]...
  • Page 134 2) How to check Error Count (ER Count) - ER Count should be checked first. This will help you troubleshoot intermittent power cycle issues and Wi- Fi/BT/MOIP module issues. - Go to Factory Menu > SVC > ER Count menu. 1) 2012 Smart TV - WD/AR Count: Factory Menu>Control>Sub Control...
  • Page 135 4) How to check Test Patterns For any video issues, Test Patterns generated from Mainboard and Pre/Post FRC of T- Con Board should be verified in the Factory menu. For 2013 TVs, some test patterns are also available in the TV menu (Menu>Support>Self Diagnosis>Picture Test).
  • Page 136 5) How to run a Hardware Self Diagnosis You can see the results of Hardware self diagnosis tests through the Self Test (for HW) menu. This Menu is only available for 2013 and later TVs. - Go to Factory Menu > SVC > Self Test (for HW) Select the hardware item you believe is defective.
  • Page 137 6) How to rewrite HDMI EDID Data If the TV fails to identify an HDMI device correctly or does not have Audio/Video from the HDMI device, follow these steps to rewri te HDMI EDID.

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