Samsung SM-T817W User Manual
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Samsung SM-T817W User Manual

Samsung SM-T817W User Manual

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SM-T817W
User Manual
English (CA). 10/2015. Rev.1.0
www.samsung.com

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Summary of Contents for Samsung SM-T817W

  • Page 1 SM-T817W User Manual English (CA). 10/2015. Rev.1.0 www.samsung.com...

  • Page 2: Table Of Contents

    Table of Contents Basics Contacts S Planner Read me first SideSync Package contents Music Device layout Video Using the SIM or USIM card and Memo battery Clock Charging the battery Calculator Memory card Google apps Turning the device on and off Touchscreen Home screen Settings...
  • Page 3 Table of Contents Backup and reset Language and input Battery Storage Accessories Date and time About device Appendix Troubleshooting 103 Over time, friction between parts may cause this gap to expand slightly. 104 Removing the battery Health and Safety...

  • Page 4: Basics

    Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. • Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.

  • Page 5: Package Contents

    • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

  • Page 6: Device Layout

    Basics Device layout Light sensor Front camera Power key Touchscreen Volume key Home key (Fingerprint Microphone recognition sensor) Memory card tray Recents key SIM card tray Back key Loud speaker Loud speaker Headset jack Multipurpose jack GPS antenna Push clip Rear camera Push clip...
  • Page 7 • Do not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery. • Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction. • Do not allow water to contact the touchscreen. The touchscreen may malfunction in humid conditions or when exposed to water.

  • Page 8: Using The Sim Or Usim Card And

    Place the SIM or USIM card on the SIM card tray with the gold-coloured contacts facing downwards. Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damage or inconvenience caused by lost or stolen cards.

  • Page 9: Charging The Battery

    Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
  • Page 10 Basics After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket. To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power.
  • Page 11 If the battery gets hotter than usual, the charger may stop charging. • If the device is not charging properly, take the device and the charger to a Samsung Service Centre. Power saving mode Save the battery power by limiting the device’s functions.

  • Page 12: Memory Card

    Basics Ultra power saving mode Use this mode to extend the device’s battery power. In ultra power saving mode, the device performs the following: • Displays colours on the screen as grey tones. • Restricts the available apps to essential and selected apps only. •...
  • Page 13 Basics Insert the ejection pin into the hole on the memory card tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the memory card tray gently from the memory card tray slot. Place a memory card on the memory card tray with the gold-coloured contacts facing downwards.
  • Page 14 Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

  • Page 15: Turning The Device On And Off

    Basics Turning the device on and off Press and hold the Power key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on- screen instructions to set up your device.
  • Page 16 Basics Tapping To open an app, to select a menu item, to press an on-screen button, or to enter a character using the keyboard on the screen, tap it with your finger. Tapping and holding Tap and hold an item or the screen for more than two seconds to access available options. Dragging To move an item, tap and hold it and drag it to the target position.
  • Page 17 Basics Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return. Swiping Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts. Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part.

  • Page 18: Home Screen

    Basics Home screen Home screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. To view other panels, swipe to the left or right, or tap one of the screen indicators at the bottom of the screen.
  • Page 19 Basics Home screen options On the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options. Customize the Home screen by adding, deleting, or rearranging Home screen panels. You can also set the Home screen wallpaper, add widgets to the Home screen, and more.
  • Page 20 Basics Flipboard Briefing View the latest articles in various categories. You can get up to date on news that interests you using this feature. On the Home screen, tap or swipe to the right to open Flipboard Briefing. Swipe upwards or downwards to browse articles in each news category.
  • Page 21 Basics Creating folders On the Home screen, tap and hold an app, and then drag it over another app. Drop the app when a folder frame appears around the apps. A new folder containing the selected apps will be created. Tap Enter folder name.
  • Page 22 Basics Apps screen The Apps screen displays icons for all apps, including newly installed apps. On the Home screen, tap Apps to open the Apps screen. To view other panels, swipe to the left or right, or select a screen indicator at the bottom of the screen. Moving items This feature may not be available depending on the region or service provider.
  • Page 23 Basics To add more apps to the folder, tap and hold another app, and then drag it to the folder. Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common.

  • Page 24: Lock Screen

    On the Apps screen, tap Settings → Lock screen and security → Screen lock type, and then select a screen lock method. The device requires an unlock code whenever unlocking it. If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it. Pattern Draw a pattern by connecting four dots or more, and then draw the pattern again to verify it.

  • Page 25: Notification Panel

    Basics Notification panel Using the notification panel When you receive new notifications, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
  • Page 26 When the panel opens, the Wi-Fi feature is activated automatically and the device searches for nearby devices. If you have installed Samsung Link on your device, the list of devices registered with Samsung Link will appear at the top of the screen. For more information about Samsung Link, visit link.samsung.com.
  • Page 27 Basics Select a device from the list and connect to it by following the on-screen instructions. The next steps may vary depending on the connected device. To change your device’s visibility setting, tap SETTINGS → Device visibility, and then select an option. Re-searching for devices If the desired device does not appear in the list, search for the device.

  • Page 28: Entering Text

    Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send emails, create memos, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Delete a preceding character.
  • Page 29 Basics Additional keyboard functions Tap and hold to use various functions. Other icons may appear instead of the icon depending on the last function that was used. • : Enter text by voice. Open the Settings. Start or pause entering text by voice.
  • Page 30 Basics Copying and pasting Tap and hold over text. to select the desired text, or tap Select all to select all text. Drag Tap Copy or Cut. The selected text is copied to the clipboard. Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text.

  • Page 31: Screen Capture

    Basics Screen capture Capture a screenshot while using the device. Press and hold the Home key and the Power key simultaneously. You can view captured images in Gallery. You can also capture screenshots by swiping your hand to the left or right across the screen. Refer to Motions and gestures for more information.

  • Page 32: Multi Window

    Basics Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature. Split screen view Pop-up view...
  • Page 33 Basics Split screen view to open the list of recently used apps. Swipe upwards or downwards and tap on a recent app window. The selected app will launch in the upper window. Select another app to launch. You can also launch the split screen view by tapping and holding...
  • Page 34 Basics Using additional options When using apps in the split screen view, select an app window and tap the circle between the app windows to access the following options: • : Switch locations between app windows. • : Drag and drop text or copied images from one window to another. Tap and hold an item in the selected window and drag it to a location in another window.
  • Page 35 Basics Adjusting the window size Drag the circle between the app windows up or down to adjust the size of the windows. Pop-up view On the Apps screen, launch an app to use in the pop-up view. Drag down diagonally from either top corner. The app screen will appear in the pop-up view.
  • Page 36 Basics Moving pop-up windows To move a pop-up window, tap and hold the circle on a window and drag it to a new location. Launching the pop-up view from the split screen view On the split screen view, tap an app window to launch it in the pop-up view. Tap and hold the circle between the app windows.

  • Page 37: Device And Data Management

    Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step.
  • Page 38 Basics Connect your previous device to the computer using the USB cable. On the computer, follow the on-screen instructions to back up data from the device. Then, disconnect your previous device from the computer. Connect your new device to the computer using the USB cable. On the computer, follow the on-screen instructions to transfer data to your new device.
  • Page 39 To automatically check for available updates, tap the Auto update switch to activate Updating with Smart Switch Connect the device to a computer and update the device to the latest software. On the computer, visit www.samsung.com/smartswitch to download and install Smart Switch. On the computer, launch Smart Switch.
  • Page 40 To set the device to automatically back up data, tap the Auto back up switch to activate it. To restore data using a Samsung account, tap Restore. Current data will be deleted from the device to restore the selected items.

  • Page 41: Connecting To A Tv

    Introduction Register a TV to your device to easily share content between them. • This feature is compatible with Samsung Smart TVs released in 2015 or later that support the Bluetooth Low Energy (BLE) feature. • Some files may be buffered during playback, depending on the network connection.
  • Page 42 Basics Mirroring a TV screen to your device Open the notification panel and tap Quick Connect. The registered TV appears on the list. Select the registered TV. Tap TV to mobile device. The TV screen will appear on your device. Using the Briefing on TV feature Your registered TV turns on automatically according to the preset time set on your device and displays the time, weather, and your schedule information on the screen.

  • Page 43: Applications

    Applications Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialized for Samsung Galaxy devices. Tap Galaxy Apps on the Apps screen. This app may not be available depending on the region or service provider.

  • Page 44: My Files

    Applications Managing apps Uninstalling or disabling apps On the Apps screen, tap EDIT. The icon appears on the apps that you can disable or uninstall. Select an app and tap DISABLE or UNINSTALL. Alternatively, on the Apps screen, tap Settings → Applications → Application manager, select an app, and then tap DISABLE or UNINSTALL.

  • Page 45: Gallery

    Applications Gallery Introduction View and manage photos and videos stored in the device. Viewing images or videos Tap Gallery on the Apps screen. Select an image or a video. Video files show the icon on the preview thumbnail. To play a video, tap Move to the previous screen.

  • Page 46: Camera

    Applications Deleting images or videos Deleting an image or a video Select an image or a video and tap Delete at the bottom of the screen. Deleting multiple images and videos On the Gallery main screen, tap and hold an image or a video to delete. Tick other images or videos to delete.
  • Page 47 Applications Taking photos or recording videos Tap the image on the preview screen where the camera should focus. A white circle indicates the focus location. • To change the brightness of the image, drag the brightness adjustment slider up or down.
  • Page 48 Applications Launching Camera on the locked screen To quickly take photos, launch Camera on the locked screen. On the locked screen, drag outside the large circle. • This feature may not be available depending on the region or service provider. •...
  • Page 49 Applications Panorama Take a series of photos horizontally or vertically and then stitch them together to create a wide scene. On the preview screen, tap MODE → Panorama. To get the best shots using panorama mode, follow these tips: • Move the camera slowly in one direction. •...
  • Page 50 Applications Viewing virtual shot photos On the preview screen, tap the preview thumbnail. Drag your finger left or right on the screen, or slowly swivel the device left or right to view the subject from different angles. HDR (Rich tone) Take photos with rich colours and reproduce details even in bright and dark areas.
  • Page 51 Applications Shot & more Take a series of photos and modify them by applying various effects using the shooting modes. The zoom feature is not available while taking photos in this mode. On the preview screen, tap MODE → Shot & more. The device takes a series of photos and displays the available shooting modes.
  • Page 52 Applications Dual Camera When you take a landscape photo with the rear camera, the photo or video captured by the front camera appears in an inset window, or vice versa. Use this feature to take a beautiful landscape photo and a self-portrait simultaneously. On the preview screen, tap MODE →...
  • Page 53 Applications Camera settings Quick settings On the preview screen, use the following quick settings. The available options may vary depending on the shooting mode and which camera is being used. • : Select a filter effect to use when taking photos or recording videos. To download more effects, tap Download.
  • Page 54 Applications • View mode: Change the aspect ratio of the preview screen. • Grid lines: Display viewfinder guides to help composition when selecting subjects. • Location tags: Attach a GPS location tag to the photo. • GPS signal strength may decrease in locations where the signal is obstructed, such as between buildings or in low-lying areas, or in poor weather conditions.

  • Page 55: Email

    Applications Email Setting up email accounts Set up an email account when opening Email for the first time. Tap Email on the Apps screen. Enter the email address and password, and then tap NEXT. To manually register a company email account, tap MANUAL SETUP. Follow the on-screen instructions to complete the setup.

  • Page 56: Internet

    Applications Internet Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Tap Internet on the Apps screen. Tap the address field. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen. Access additional options.

  • Page 57: Contacts

    Applications Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating contacts manually Tap Contacts on the Apps screen. and select a storage location. Enter contact information. • : Add an image. • : Add or delete a contact field. Tap SAVE.
  • Page 58 Applications Searching for contacts On the Apps screen, tap Contacts. Use one of the following search methods: • Scroll up or down the contacts list. • Tap a letter of the index at the left side of the contacts list or drag a finger along the list to scroll through it quickly.
  • Page 59 Applications Enter event details. Enter a title. Select a calendar to use or Set a start and end date for sync with. the event. Set an alarm. Enter the location of the event. Attach a map showing the location of the event. Add more details.

  • Page 60: Sidesync

    Applications SideSync Introduction SideSync allows you to easily share your screen and data between Samsung Android smartphones, tablets, and any computers. The SideSync app must be installed on both devices that you want to connect. If SideSync is not installed, use one of the following methods to download and install it: •...
  • Page 61 Applications Tap START on both devices. Both devices will scan each other and connect. Then, the dashboard will appear on your computer. Connecting to a smartphone via Wi-Fi Direct Launch SideSync on both your tablet and smartphone. Tap START on both devices. Both devices will scan each other and connect.
  • Page 62 Applications On the tablet, accept the connection request. The dashboard will appear on your tablet. Connecting devices automatically When two devices have been previously connected, you can set them to reconnect automatically. Connecting the devices via USB or Wi-Fi Direct automatically launches SideSync.
  • Page 63 Applications Using the dashboard Launch frequently used apps or view notifications from your smartphone. When you tap a notification, the related app or program will launch. The following is an image of a smartphone’s dashboard on the tablet. Access additional options. Minimize the dashboard.
  • Page 64 Applications Using the virtual screen SideSync mirrors a device’s screen on another device. You can use a device’s functions, such as making calls and launching apps, via the virtual screen. The following is an image of the virtual tablet screen. •...
  • Page 65 Applications Switching between screens To use the actual screen on the connected device, press the Power key or the Home key on the connected device. The virtual screen turns off and the connected device’s screen turns on. If your tablet is connected to your computer, click the virtual tablet screen on the computer to return to it.
  • Page 66 Applications Move the mouse pointer to the left or right edge of the computer’s screen to go to your tablet’s screen. The mouse pointer will appear on your tablet’s screen. On your tablet, use the computer’s keyboard and mouse to perform actions, such as entering text, copying and pasting, and selecting items.

  • Page 67: Music

    Applications Music Listen to music sorted by category and customize playback settings. Tap Music on the Apps screen. Select a category, and then select a song to play. Tap the album image at the bottom of the screen to open the music player screen. Access additional options.

  • Page 68: Video

    Applications Video Watch videos stored in the device and customize playback settings. Tap Video on the Apps screen. Select a video to play. Access additional options. Pause and resume playback. Rewind or fast-forward by dragging the bar. Adjust the volume. Move the control panel Move the control panel to the left.

  • Page 69: Memo

    Applications Memo Create memos and organize them by category. On the Apps screen, tap Memo. Composing memos on the memos list and enter a memo. While composing a memo, use the following options: • Category: Create or set a category. •...
  • Page 70 Applications Setting alarms Set an alarm time and tap SAVE. To open the keypad to enter an alarm time, tap KEYPAD. To set an alarm with various alarm options, tap OPTIONS, set alarm options, and then tap SAVE. To activate or deactivate alarms, tap the clock icon next to the alarm in the alarms list. Stopping alarms Tap DISMISS to stop an alarm.

  • Page 71: Calculator

    Applications STOPWATCH On the Apps screen, tap Clock → STOPWATCH. Tap START to time an event. To record lap times while timing an event, tap LAP. Tap STOP to stop timing. To restart the timing, tap RESUME. To clear lap times, tap RESET. TIMER On the Apps screen, tap Clock →...

  • Page 72: Google Apps

    Applications Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. Refer to Accounts for more information. To view more app information, access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or service provider.
  • Page 73 Applications Play Newsstand Read news and magazines that interest you in one convenient location. Play Games Download games from Play Store and play them with others. Drive Store your content on the cloud, access it from anywhere, and share it with others. YouTube Watch or create videos and share them with others.

  • Page 74: Settings

    Settings Introduction Customize settings for functions and apps. You can make your device more personalized by configuring various setting options. On the Apps screen, tap Settings. To search for settings by entering keywords, tap SEARCH. Wi-Fi Connecting to a Wi-Fi network Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices.
  • Page 75 Settings Tap CONNECT. Once the device connects to a Wi-Fi network, the device will reconnect to that network each time it is available without requiring a password. To prevent the device connecting to the network automatically, select it from the list of networks and tap FORGET.

  • Page 76: Bluetooth

    Introduction Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured.
  • Page 77 Settings Pairing with other Bluetooth devices On the Settings screen, tap Bluetooth, and then tap the switch to activate it. The detected devices are listed. Select a device to pair with. If your device has paired with the device before, tap the device name without confirming the auto-generated passkey.

  • Page 78: Flight Mode

    Settings Unpairing Bluetooth devices Tap Bluetooth on the Settings screen. The device displays the paired devices in the list. next to the device name to unpair. Tap Unpair. Flight mode This disables all wireless functions on your device. You can use only non-network services. On the Settings screen, tap Flight mode.

  • Page 79: Data Usage

    Settings On the other device’s screen, search for and select your device from the Wi-Fi networks list. On the connected device, use the device’s mobile data connection to access the Internet. Using USB tethering Share the device’s mobile data connection with other devices via a USB cable. On the Apps screen, tap Settings →...

  • Page 80: More Connection Settings

    Settings More connection settings Options Customize settings to control other features. On the Settings screen, tap More connection settings. • Printing: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files. Refer to Printing for more information.
  • Page 81 Settings To add printers manually, tap MORE → Add printer → ADD PRINTER. To change print settings, tap MORE → Printing settings. Printing content While viewing content, such as images or documents, tap Share → Print → → All printers, and then select a printer. Download booster Set the device to download files larger than 30 MB faster using Wi-Fi and mobile networks simultaneously.

  • Page 82: Sounds And Notifications

    Settings Sounds and notifications Change settings for various sounds on the device. On the Settings screen, tap Sounds and notifications. • Sound mode: Set the device to use sound mode or silent mode. • Volume: Adjust the volume level for music and videos, system sounds, and notifications. •...

  • Page 83: Motions And Gestures

    Settings Motions and gestures Activate the motion recognition feature and change the settings that control motion recognition on your device. On the Settings screen, tap Motions and gestures. Excessive shaking or impact on the device may result in unintended inputs. Control motions properly.
  • Page 84 Settings • Guest: This account allows guests to access the device. Information and data used during a guest session is temporarily stored. Each time you use this account, you are asked whether to continue the previous guest session or reset it. •...

  • Page 85: Wallpaper

    Settings Switching users Tap the user account icon at the top of the locked screen or the notification panel, and then select an account to switch to. Locked screen Notification panel Managing users When using the owner account, you can delete accounts or change the settings for restricted accounts.

  • Page 86: Lock Screen And Security

    You can also access the Find my mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. • Unknown sources: Set the device to allow the installation of apps from unknown sources.
  • Page 87 • Screen lock • Web sign-in • Verify Samsung account • This feature may not be available depending on the region or service provider. • Fingerprint recognition uses the unique characteristics of each fingerprint to enhance the security of your device.
  • Page 88 Settings Registering fingerprints On the Settings screen, tap Lock screen and security → Fingerprints → Add fingerprint. Place your finger on the Home key. Lift your finger when the device vibrates, and then place it on the Home key again. Repeat this action using the same finger until the fingerprint is registered.
  • Page 89 Enter the password again and tap OK. Verifying the Samsung account password Use fingerprints to verify your Samsung account password. You can use a fingerprint instead of entering your password, for example, when you purchase content from Galaxy Apps. On the Settings screen, tap Lock screen and security → Fingerprints.

  • Page 90: Privacy

    • Location: Change settings for location information permissions. • Private mode: Activate private mode to prevent others from accessing your personal content. Refer to Private mode for more information. • Report diagnostic info: Set the device to automatically send the device’s diagnostic and usage information to Samsung.
  • Page 91 Settings Private mode Hide personal content in your device to prevent others from accessing it. Activating private mode On the Settings screen, tap Privacy → Private mode, and then tap the switch to activate If you are activating private mode for the first time, follow the on-screen instructions to set up a private mode access code.
  • Page 92 Settings Viewing hidden content You can view hidden items only when private mode is activated. On the Settings screen, tap Privacy → Private mode, and then tap the switch to activate Follow the on-screen instructions to enter the preset private mode access code. On the Apps screen, tap My Files →...

  • Page 93: Accessibility

    Settings Accessibility Configure various settings to improve accessibility to the device. On the Settings screen, tap Accessibility. • Vision: Customize the settings to improve accessibility for visually impaired users. – Voice Assistant: Activate Voice Assistant, which provides voice feedback. – Voice Assistant help: View help information to learn how to use Voice Assistant. –...
  • Page 94 – Turn off all sounds: Set the device to mute all device sounds, such as media sounds. – Samsung subtitles (CC): Set the device to display closed captions on content supported by Samsung and to change the closed caption settings.

  • Page 95: Accounts

    To sync content with your accounts, select an account and select items to sync. Registering Samsung accounts You need a Samsung account when using some Samsung apps. You can back up or restore data saved in the device to your Samsung account. Register your Samsung account to the device to conveniently use Samsung services.

  • Page 96: Backup And Reset

    On the Settings screen, tap Backup and reset. • Backup account: Set up or edit your Google backup account. • Back up my data: Back up your personal information and app data to the Samsung server. You can also set the device to automatically back up data.

  • Page 97: Battery

    Settings Battery View battery power information and change power saving options. On the Settings screen, tap Battery. The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions.

  • Page 98: Date And Time

    Settings Date and time Access and alter the following settings to control how the device displays the time and date. On the Settings screen, tap Date and time. If the battery remains fully discharged or removed from the device, the time and date is reset.

  • Page 99: Appendix

    Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 100 • Restart your device to clear any temporary software bugs. • Ensure that your device software is upgraded to the latest version. • If the touch screen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or has fatal errors If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.
  • Page 101 • Ensure that the charger is connected properly. • Visit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
  • Page 102 • Ensure that the Bluetooth wireless feature is activated on the device you wish to connect • Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve the problem, contact a Samsung Service Centre.

  • Page 103: Over Time, Friction Between Parts May Cause This Gap To Expand Slightly

    Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.

  • Page 104: Removing The Battery

    • Samsung does not accept liability for any damage or loss (whether in contract or tort, including negligence) which may arise from failure to precisely follow these warnings and instructions, other than death or personal injury caused by Samsung’s negligence.

  • Page 105: Health And Safety

    • Use only Samsung-approved charger specifically designed for your device. Incompatible battery and charger can cause serious injuries or damage to your device. • Samsung cannot be responsible for the user’s safety when using accessories or supplies that are not approved by Samsung.
  • Page 106 Health and Safety • Avoid exposing the device to high external pressure, which can lead to an internal short circuit and overheating. Protect the device and charger from damage • Avoid exposing your device to very cold or very hot temperatures. •...
  • Page 107 If you notice strange smells or sounds coming from your device or the battery, or if you see smoke or liquids leaking from the device or battery, stop using the device immediately and take it to a Samsung Service Centre • Failure to do so may result in fire or explosion.
  • Page 108 Health and Safety • Position your device within easy reach. Make sure you can access your wireless device without taking your eyes off the road. • Suspend use in heavy traffic or hazardous weather conditions. Rain, sleet, snow, ice, and heavy traffic can be hazardous.
  • Page 109 Health and Safety Do not use your device or applications for a while if the device is overheated • Prolonged exposure of your skin to an overheated device may cause low temperature burn symptoms, such as red spots and pigmentation. Use caution when exposed to flashing lights •...
  • Page 110 Do not use the device if the screen is cracked or broken • Broken glass or acrylic could cause injury to your hands and face. Take the device to a Samsung Service Centre to have it repaired. Install mobile devices and equipment with caution •...
  • Page 111 Protect your personal data and prevent leakage or misuse of sensitive information • While using your device, be sure to back up important data. Samsung is not responsible for the loss of any data.
  • Page 112 Health and Safety • Check your accounts regularly for unapproved or suspicious use. If you find any sign of misuse of your personal information, contact your service provider to delete or change your account information. • In the event your device is lost or stolen, change the passwords on your accounts to protect your personal information.
  • Page 113 THE USE OF ANY CONTENT OR SERVICE BY YOU OR ANY THIRD PARTY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ” Third party services may be terminated or interrupted at any time, and Samsung makes no representation or warranty that any content or service will remain available for any period of time.
  • Page 114 Health and Safety Acknowledging Special Precautions and Industry Canada Notice Cautions Any changes or modifications to your device not expressly approved in this document could void your warranty for this equipment, and void your authority to operate this equipment. Only use approved batteries, antennas, and chargers. The use of any unauthorized accessories may be dangerous and void the phone warranty if they cause damage or a defect to the device.
  • Page 115 The model number, regulatory number, and serial number are located on a nameplate inside the battery compartment. Record the serial number in the space provided below. This will be helpful if you need to contact us about your phone in the future. Model: SM-T817W Serial No.:...
  • Page 116 Samsung Electronics. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • Bluetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

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