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SM-T819C
User Manual
English (HK). 12/2017. Rev.1.0
www.samsung.com/hk

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Table of Contents
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Summary of Contents for Samsung SM-T819C

  • Page 1 SM-T819C User Manual English (HK). 12/2017. Rev.1.0 www.samsung.com/hk...
  • Page 2: Table Of Contents

    Controlling the touchscreen Calendar Home screen My Files Lock screen Memo Notification panel Clock Entering text Calculator Screen capture Google apps Opening apps Multi window Samsung account Transferring data from your previous device Device and data management QUICK CONNECT Sharing features...
  • Page 3 Table of Contents Settings Introduction Connections Sounds and vibration Notifications Display Wallpaper 100 Advanced features 101 Device maintenance 103 Apps 103 Lock screen and security 109 Cloud and accounts 113 Google 113 Accessibility 114 General management 114 Software update 115 User manual 115 About tablet Appendix 116 Troubleshooting...
  • Page 4: Basics

    • D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.
  • Page 5: Device Overheating Situations And Solutions

    • B e careful not to forget your unlock codes for the screen lock, accounts, and other security features. If you forget an unlock code, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
  • Page 6 • I f the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 7 • D elete unnecessary files or unused apps. • D ecrease the screen brightness. • I f the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.
  • Page 8 Basics Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down. This feature is only available on supported models. • I f the device becomes hotter than usual, a device overheating message will appear. To lower the device’s temperature, the screen brightness and the performance speed will be limited and battery charging will stop.
  • Page 9: Package Contents

    • A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
  • Page 10: Device Layout

    Basics Device layout Device Light sensor Front camera Power key Volume key Touchscreen Home key (Fingerprint Microphone recognition sensor) Memory card tray Recents key SIM card tray Loud speaker Loud speaker Headset jack Multipurpose jack Back key GPS antenna Main antenna Push clip Rear camera Push clip...
  • Page 11 – If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
  • Page 12: Battery

    Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
  • Page 13 Basics Viewing the remaining charging time While charging, open the Home screen and tap Apps → Settings → Device maintenance → Battery. The actual charging time may vary depending on the status of your device and the charging conditions. The remaining charging time may not be displayed when you charge the device in very cold or very hot conditions.
  • Page 14 • I f you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre.
  • Page 15 Basics Power saving mode Activate power saving mode to extend the battery’s usage time. On the Home screen, tap Apps → Settings → Device maintenance → Battery → MID. Tap CUSTOMISE to change the power saving settings before entering power saving mode.
  • Page 16: Sim Or Usim Card (Nano-Sim Card)

    Insert the SIM or USIM card provided by the mobile telephone service provider. Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 17 Basics Place the SIM or USIM card on the SIM card tray with the gold-coloured contacts facing downwards. Insert the SIM card tray back into the SIM card tray slot. • I f you insert the tray into your device while the tray is wet, your device may be damaged.
  • Page 18: Memory Card (Microsd Card)

    To view your device’s maximum memory card capacity, refer to the Samsung website. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 19 Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.
  • Page 20: Turning The Device On And Off

    Basics Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. On the Home screen, tap Apps → Settings → Device maintenance → Storage → → Storage settings →...
  • Page 21: Controlling The Touchscreen

    Basics Controlling the touchscreen • D o not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • T o avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
  • Page 22 Basics Dragging To move an item, tap and hold it and drag it to the target position. Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return. Swiping Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts.
  • Page 23: Home Screen

    Basics Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out. Home screen Home screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.
  • Page 24 Basics Home screen options On the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options. Customise the Home screen by adding, deleting, or rearranging Home screen panels. You can also set the Home screen wallpaper, add widgets to the Home screen, and more.
  • Page 25 Basics Removing items Tap and hold an item, and then drag it to Remove shortcut, Delete, or Remove at the top of the screen. Creating folders Create folders and gather similar applications to quickly access and launch apps. On the Home screen, tap and hold an app, and then drag it over another app. Drop the app when a folder frame appears around the apps.
  • Page 26 Basics Managing panels On the Home screen, tap and hold an empty area to add, move, or remove a panel. To add a panel, swipe to the left, and then tap To move a panel, tap and hold a panel preview, and then drag it to a new location. To remove a panel, tap and hold a panel preview, and then drag it to Remove at the top of the screen.
  • Page 27 Basics Drop the app when a folder frame appears around the apps. A new folder containing the selected apps will be created. Tap Enter folder name and enter a folder name. To change the folder colour, tap To add more apps to the folder, tap ADD, tick the apps, and then tap ADD. You can also add an app by dragging it to the folder on the Apps screen.
  • Page 28 Basics Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.
  • Page 29: Lock Screen

    Basics Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. The screen is locked with Swipe, the default screen lock method. Press the Power key or the Home key and swipe in any direction to unlock the screen.
  • Page 30: Notification Panel

    Samsung account. • I f the unlock code is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
  • Page 31 Basics You can use the following functions on the notification panel. Switch between user accounts or add new user accounts. Launch Settings. Quick setting buttons Tap a notification and perform various actions. Clear all notifications. Block notifications from apps. Using quick setting buttons Tap quick setting buttons to activate certain features.
  • Page 32: Entering Text

    Basics Finder Search for a variety of content with a keyword or search for nearby devices. Searching for content or nearby devices Open the notification panel, swipe downwards on the notification panel, and then tap Search tablet and scan for nearby devices. Enter a keyword in the search field or tap and say a keyword.
  • Page 33 Basics Changing the input language → Languages Tap the input language key to switch between the input languages. Tap and types → MANAGE INPUT LANGUAGES, and then select the languages to use. Changing the keyboard layout → Languages and types, select a language, and then select a keyboard layout to use. Additional keyboard functions •...
  • Page 34 Basics Copying and pasting Tap and hold over text. to select the desired text, or tap Select all to select all text. Drag Tap Copy or Cut. The selected text is copied to the clipboard. Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text.
  • Page 35: Screen Capture

    Basics Screen capture Capture a screenshot while using the device. Capturing screenshots Press and hold the Home key and the Power key simultaneously. You can view captured images in Gallery. You can also capture screenshots by swiping your hand to the left or right across the screen. If this feature is not activated, open the Apps screen, tap Settings →...
  • Page 36: Opening Apps

    Basics Opening apps On the Home screen or the Apps screen, select an app icon to open it. To open an app from the list of recently used apps, tap and select a recent app window. Closing an app and drag a recent app window to the left or right to close it. To close all running apps, tap CLOSE ALL.
  • Page 37 Basics Split screen view to open the list of recently used apps. Swipe upwards or downwards and tap on a recent app window. The selected app will launch in the upper window. In the lower window, swipe upwards or downwards to select another app to launch. To launch apps not in the list of recently used apps, tap MORE APPS and select an app.
  • Page 38 Basics Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows. Sharing text or images between windows Drag and drop text or copied images from one window to another. Tap and hold an item in the selected window and drag it to a location in another window.
  • Page 39 Basics Minimising the split screen view Press the Home key to minimise the split screen view. The icon will appear on the status bar. The app in the lower window will close and the app in the upper window will remain active in the minimised split screen view.
  • Page 40: Samsung Account

    Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can use apps provided by Samsung, without signing in to your account.
  • Page 41: Transferring Data From Your Previous Device

    Basics Removing your Samsung account When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed. On the Apps screen, tap Settings → Cloud and accounts → Accounts. Tap Samsung account, and then tap → Remove account → OK.
  • Page 42 Follow the on-screen instructions to transfer data from your previous device. Transferring backup data from a computer Back up data from your previous device to a computer and import the data to your device. On the computer, visit www.samsung.com/hk/smartswitch to download Smart Switch.
  • Page 43 Basics On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the USB cable.
  • Page 44: Device And Data Management

    Basics Device and data management Connecting the device to a computer for data transfer Move audio, video, image, or other types of files from the device to the computer, or vice versa. Do not disconnect the USB cable from the device when you are transferring files. Doing so may cause data loss or device damage.
  • Page 45 On the Apps screen, tap Settings → Cloud and accounts → Backup and restore → Backup settings for the Samsung account, tap the switches next to the items you want to back up to activate them, and then tap BACK UP NOW.
  • Page 46: Quick Connect

    Basics Using a Google account On the Apps screen, tap Settings → Cloud and accounts → Backup and restore and tap the Back up my data switch for the Google account to activate it. Tap Backup account and select an account as the backup account. To add the backup account, tap Add account. To restore data using a Google account, tap the Automatic restore switch to activate it.
  • Page 47 Basics Connecting to other devices Open the notification panel, swipe downwards on the notification panel, and then tap Search tablet and scan for nearby devices. Tap QUICK CONNECT. The Wi-Fi and Bluetooth features will be activated and the device will automatically search for nearby devices.
  • Page 48 Basics Tap QUICK CONNECT. Select the TV. The list of features you can use with the TV appears. Select a feature and follow the on-screen instructions to use the feature. Available features may vary depending on the TV. • V iew tablet on TV (Smart View): View your device’s content on the TV screen. You may need to activate the Screen Mirroring feature on the TV depending on the TV you want to connect.
  • Page 49: Sharing Features

    Basics Sharing features Share content by using various sharing options. The following actions are an example of sharing images. You may incur additional charges when sharing files via the mobile network. Tap Gallery on the Apps screen. Select an image. Tap Share and select a sharing method, such as Bluetooth and email.
  • Page 50: Applications

    Applications Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Tap Galaxy Apps on the Apps screen. This app may not be available depending on the region or service provider.
  • Page 51 Applications Managing apps Uninstalling or disabling apps On the Apps screen, tap → Edit. The icon appears on the apps that you can disable or uninstall. Select an app and tap DISABLE or OK. Alternatively, on the Apps screen, tap Settings →...
  • Page 52: Phone

    Applications Phone Introduction Make or answer voice calls. Making calls Tap Phone on the Apps screen. Enter a phone number. If the keypad does not appear on the screen, tap to open the keypad. to make a voice call. Access additional options. Add the number to the contacts list.
  • Page 53 Applications Using speed dial Set speed dial numbers to quickly make calls. To set a number to speed dial, tap → Speed dial, select a speed dial number, and then add a phone number. To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap the first digit(s) of the number, and then tap and hold the last digit.
  • Page 54 Applications Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the rejection message bar upwards. To create various rejection messages, open the Apps screen, tap Phone →...
  • Page 55 Applications Options during calls During a voice call The following actions are available: • V OLUME: Adjust the volume. • : Access additional options. • A dd call: Dial a second call. • E xtra volume: Increase the volume. •...
  • Page 56: Contacts

    Applications Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact Tap Contacts on the Apps screen. and select a storage location. Enter contact information. Select a storage location. Add an image. Enter contact information. Open more information fields.
  • Page 57 Applications Adding a phone number to Contacts from the keypad Tap Phone on the Apps screen. Enter the number and tap ADD TO CONTACTS. If the keypad does not appear on the screen, tap to open the keypad. Tap Create contact to create a new contact, or tap Update existing to add the number to an existing contact.
  • Page 58 Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account. On the Apps screen, tap Settings → Cloud and accounts → Accounts, select an account name, select the account to sync with, and then tap Contacts (Samsung account) or Sync Contacts. Searching for contacts On the Apps screen, tap Contacts.
  • Page 59 Applications Merging duplicate contacts When you import contacts from other storages, or sync or move contacts to other accounts, your contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline your contacts list. Tap Contacts on the Apps screen. Tap →...
  • Page 60: Messages

    Applications Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. Tap Messages on the Apps screen. Add recipients and tap COMPOSE. Enter a message. Access additional options. Edit recipients.
  • Page 61 Applications Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. Tap Messages on the Apps screen. On the messages list, select a contact. View your conversation. To reply to the message, enter a message and tap SEND. Blocking unwanted messages Block messages from specific numbers added to your block list.
  • Page 62 Applications Setting the message notification You can change notification sound, display options, and more. Tap Messages on the Apps screen. Tap → Settings → Notifications, and then tap the switch to activate it. Change the notification settings. • N otification sound: Change the notification sound. •...
  • Page 63: Internet

    Applications Internet Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages Tap Internet on the Apps screen. Tap the address field. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen.
  • Page 64 Applications Using secret mode In secret mode, you can separately save and manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your fingerprint. Activating secret mode Tap → Turn on Secret mode. If you are using this feature for the first time, set whether to use a password for secret mode.
  • Page 65: Email

    Applications Email Setting up email accounts Set up an email account when opening Email for the first time. Tap Email on the Apps screen. Enter the email address and password, and then tap SIGN IN. To manually register an email account, tap MANUAL SETUP. Follow the on-screen instructions to complete the setup.
  • Page 66: Camera

    Applications Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • D o not take photos or record videos of other people without their permission. • D o not take photos or record videos where legally prohibited. •...
  • Page 67 Applications Using swipe gestures Quickly control the preview screen by swiping in different directions. You can change the shooting mode, switch between cameras, or apply filter effects. Front camera preview Shooting modes Rear camera preview Filter effects Switching cameras On the preview screen, swipe upwards or downwards to switch between cameras. Viewing shooting modes On the preview screen, swipe from the left to the right to open the shooting modes list.
  • Page 68 Applications Viewing filter effects On the preview screen, swipe from the right to the left to open the filter effects list. You can apply a unique feel to your photos or videos. This feature is only available in some shooting modes. Basic shooting Taking photos or recording videos Tap the image on the preview screen where the camera should focus.
  • Page 69 Applications • T he preview screen may vary depending on the shooting mode and which camera is being used. • T he camera automatically shuts off when unused. • M ake sure that the lens is clean. Otherwise, the device may not work properly in some modes that require high resolutions.
  • Page 70 Applications Auto mode Auto mode allows the camera to evaluate the surroundings and determine the ideal mode for the photo. On the shooting modes list, tap Auto. Pro mode Take photos while manually adjusting various shooting options, such as exposure value and ISO value.
  • Page 71 Applications Selfie Take self-portraits with the front camera. You can preview various beauty effects on the screen. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits. On the shooting modes list, tap Selfie. Face the front camera lens.
  • Page 72 Applications Continuous shot Take a series of photos of moving subjects. On the shooting modes list, tap Continuous shot. Tap and hold to take several photos continuously. HDR (Rich tone) Take photos with rich colours and reproduce details even in bright and dark areas. On the shooting modes list, tap HDR (Rich tone).
  • Page 73 Applications Camera settings Quick settings On the preview screen, use the following quick settings. The available options may vary depending on the shooting mode and which camera is being used. • : Select a metering method. This determines how light values are calculated. Centre-weighted uses the light in the centre portion of the shot to calculate the exposure of the shot.
  • Page 74: Gallery

    Applications COMMON • T imer: Select the length of the delay before the camera automatically takes a photo. • F ull screen view (16:9): Set the device to preview photos or videos using the full screen ratio. • G rid lines: Display viewfinder guides to help composition when selecting subjects. •...
  • Page 75 Applications Viewing images and videos Viewing images On the Apps screen, tap Gallery → PICTURES. Select an image. Move to the previous screen. Access additional options. Add the image to favourites. Share the image with others. Modify the image. Automatically adjust the Delete the image.
  • Page 76 Applications Viewing videos On the Apps screen, tap Gallery → PICTURES. Select a video to play. Video files show the icon on the preview thumbnail. Display your videos. Access additional options. Skip to the previous Skip to the next video. Tap and hold video.
  • Page 77 Applications Viewing stories When you capture or save images and videos, the device will read their date and location tags, sort the images and videos, and then create stories. To create stories automatically, you must capture or save multiple images and videos. Creating stories Create stories with various themes.
  • Page 78 Applications Syncing images and videos with Samsung Cloud You can sync images and videos saved in Gallery with Samsung Cloud and access them from other devices. You must register and sign in to your Samsung account to use Samsung Cloud.
  • Page 79: Game Launcher

    Applications Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Apps into one place for easy access. You can set the device to game mode to play games more easily. Access additional options. Add games. Reduce the battery usage for playing games.
  • Page 80 Applications Removing a game from Game Launcher Tap and hold a game and tap Remove. Activating game power saving mode When you activate game power saving mode, the device will lower games’ resolution and frame rate to reduce battery consumption. On the Apps screen, tap Game Launcher →...
  • Page 81: Calendar

    Applications To show the icon on the game screen again, open the notification panel and tap the Game Tools notification. Mute notification sounds and display only notifications for incoming calls and emergency alerts. Lock the Recents and Back keys. Dim and lock the game's Game Tools icon screen.
  • Page 82 Syncing events and tasks with your accounts On the Apps screen, tap Settings → Cloud and accounts → Accounts, select an account service, select the account to sync with, and then tap Calendar (Samsung account) or Sync Calendar. To add accounts to sync with, open the Apps screen and tap Calendar → → Manage calendars →...
  • Page 83: My Files

    Applications My Files Access and manage various files stored in the device. On the Apps screen, tap My Files. View files that are stored in each storage. You can also view files in your device or a memory card by category. To free up the device’s storage, tap →...
  • Page 84: Clock

    Applications Clock Introduction Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. ALARM On the Apps screen, tap Clock → ALARM. Setting alarms in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap SAVE.
  • Page 85 Applications STOPWATCH On the Apps screen, tap Clock → STOPWATCH. Tap START to time an event. To record lap times while timing an event, tap LAP. Tap STOP to stop timing. To restart the timing, tap RESUME. To clear lap times, tap RESET. TIMER On the Apps screen, tap Clock →...
  • Page 86: Calculator

    Applications Calculator Perform simple or complex calculations. Tap Calculator on the Apps screen. To clear the history, tap CLEAR HISTORY. Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. Refer to Accounts for more information.
  • Page 87 Applications Drive Store your content on the cloud, access it from anywhere, and share it with others. YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place. Hangouts Send messages, images, and emoticons to your friends and have video calls with them.
  • Page 88: Introduction

    Settings Introduction Customise settings for functions and apps. You can make your device more personalised by configuring various setting options. On the Apps screen, tap Settings. To search for settings by entering keywords, tap Connections Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices.
  • Page 89 Settings Tap CONNECT. • O nce the device connects to a Wi-Fi network, the device will reconnect to that network each time it is available without requiring a password. To prevent the device connecting to the network automatically, select it from the list of networks and tap FORGET.
  • Page 90 SIG, may be incompatible with your device. • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature.
  • Page 91 Settings Pairing with other Bluetooth devices On the Settings screen, tap Connections → Bluetooth, and then tap the switch to activate it. The detected devices are listed. Select a device to pair with. If the device you want to pair with is not in the list, request that the device turns on its visibility option.
  • Page 92 Settings Unpairing Bluetooth devices On the Settings screen, tap Connections → Bluetooth. The device displays the paired devices in the list. next to the device name to unpair. Tap Unpair. Tablet visibility Allow other devices to find your device to share content with you. When this feature is activated, your device will be visible to other devices when they search for available devices using their Transfer files to device option.
  • Page 93 Settings Limiting data usage Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit. On the Settings screen, tap Connections → Data usage → Billing cycle and data warning, and then tap the Set data limit switch to activate it.
  • Page 94 Settings Using the mobile hotspot Use your device as a mobile hotspot to share your device’s mobile data connection with other devices. On the Settings screen, tap Connections → Mobile hotspot and tethering → Mobile hotspot. Tap the switch to activate it. icon appears on the status bar.
  • Page 95 Settings Location Change settings for location information permissions. On the Settings screen, tap Connections → Location. • L ocating method: Select a network to use for locating your device. • I mprove accuracy: Set the device to use the Wi-Fi or Bluetooth feature to increase the accuracy of your location information, even when the features are deactivated.
  • Page 96 Settings Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to. On the Settings screen, tap Connections → More connection settings → Printing → Download plug-in. Search for a printer plug-in in Play Store. Select a printer plug-in and install it. Select the printer plug-in and tap the switch to activate it.
  • Page 97: Sounds And Vibration

    Settings Download booster Set the device to download files larger than 30 MB, faster via Wi-Fi and mobile networks simultaneously. A stronger Wi-Fi signal will provide a faster download speed. On the Settings screen, tap Connections → More connection settings → Download booster.
  • Page 98: Notifications

    Settings • D o not disturb: Set the device to mute incoming calls, notification sounds, and media, except for allowed exceptions. • T ouch sounds: Set the device to sound when you select an app or option on the touchscreen.
  • Page 99: Display

    Settings Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. • B rightness: Adjust the brightness of the display. • A uto brightness: Adjust the brightness of the display automatically. • S creen mode: Change the screen mode to adjust the display’s colour and contrast. •...
  • Page 100: Advanced Features

    Settings Advanced features Options Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features. Excessive shaking or impact to the device may cause unintended input for some features. • A ccessories: Change the accessory settings. •...
  • Page 101: Device Maintenance

    Settings Device maintenance The device maintenance feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger. Battery Device security Storage Memory Using the quick optimisation feature On the Settings screen, tap Device maintenance →...
  • Page 102 Settings Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features. On the Settings screen, tap Device maintenance → Battery. • T he usage time left shows the time remaining before the battery power runs out.
  • Page 103: Apps

    Settings Memory On the Settings screen, tap Device maintenance → Memory. To speed up your device by reducing the amount of memory you are using, tick apps from the apps list, and tap CLEAN NOW. Device security Check the device’s security status. This feature scans your device for malware. On the Settings screen, tap Device maintenance →...
  • Page 104 • F ind My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. • U nknown sources: Set the device to allow the installation of apps from unknown sources.
  • Page 105 If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
  • Page 106 Tick fingerprints to delete and tap REMOVE. Verifying the Samsung account password Use fingerprints to verify your Samsung account password. You can use a fingerprint instead of entering your password, for example, when you purchase content from Galaxy Apps. On the Settings screen, tap Lock screen and security → Fingerprints.
  • Page 107 Settings Using fingerprints to sign in to accounts You can use your fingerprints to sign in to webpages that support password saving. This feature is only available for webpages that you access via the Internet app. On the Settings screen, tap Lock screen and security → Fingerprints. Unlock the screen using the preset screen lock method.
  • Page 108 Settings Private mode Hide personal content in your device to prevent others from accessing it. Activating private mode On the Settings screen, tap Lock screen and security → Private mode, and then tap the switch to activate it. If you are activating private mode for the first time, follow the on-screen instructions to set up a private mode access code.
  • Page 109: Cloud And Accounts

    Cloud and accounts Introduction Sync, back up, or restore your device’s data using Samsung Cloud, or reset your device. You can also register and manage accounts, such as your Samsung account or Google account. Regularly back up your data to a safe location, such as Samsung Cloud or a computer, so that you can restore it if the data is corrupted or lost due to an unintended factory data reset.
  • Page 110 Settings Samsung Cloud You can manage the content that you want to store securely in Samsung Cloud. Check the usage status of your Samsung Cloud storage, and sync, back up, and restore your data. On the Settings screen, tap Cloud and accounts → Samsung Cloud.
  • Page 111 Settings Removing accounts On the Settings screen, tap Cloud and accounts → Accounts, select an account name, select the account to remove, and then tap → Remove account. Users Set up additional user accounts for other users to use the device with personalised settings, such as email accounts, wallpaper preferences, and more.
  • Page 112 On the Settings screen, tap Cloud and accounts → Backup and restore. SAMSUNG ACCOUNT • B ackup settings: Back up your personal information and app data to Samsung Cloud. You can also set the device to automatically back up data.
  • Page 113: Google

    Settings Google Configure settings for some features provided by Google. On the Settings screen, tap Google. Accessibility Configure various settings to improve accessibility to the device. On the Settings screen, tap Accessibility. • V ision: Customise the settings to improve accessibility for visually impaired users. •...
  • Page 114: General Management

    • R eport diagnostic information: Set the device to automatically send the device’s diagnostic and usage information to Samsung. • M arketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters.
  • Page 115: User Manual

    Settings User manual View help information to learn how to use the device and apps or configure important settings. On the Settings screen, tap User manual. About tablet Access your device’s information. On the Settings screen, tap About tablet. • M y phone number: View your phone number. •...
  • Page 116: Appendix

    Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 117 • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions.
  • Page 118 Appendix Calls are not connected • E nsure that you have accessed the right cellular network. • E nsure that you have not set call barring for the phone number you are dialling. • E nsure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call •...
  • Page 119 • E nsure that the charger is connected properly. • V isit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • W hen you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
  • Page 120 • E nsure that the Bluetooth wireless feature is activated on the device you wish to connect • E nsure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve the problem, contact a Samsung Service Centre.
  • Page 121 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 122 Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

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