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https://pcsupport.lenovo.com/lenovodiagnosticsolutions/downloads
To diagnose problems with ThinkStation Diagnostics:
1. When an error message pops up in the Windows notification area, click the error message or the
ThinkStation Diagnostics icon to launch the program.
2. All events are logged locally in the program. Locate the related event and view the event log to find
possible solutions.
If you want to disable ThinkStation Diagnostics, uninstall it directly.
Lenovo PC Diagnostics
Lenovo PC Diagnostics is an app installed on your smartphone to decode beep errors when an error with
beeps is emitted from your computers. To diagnose problems with Lenovo PC Diagnostics:
1. Download Lenovo PC Diagnostics from app stores or the Le Store Web site and install it on your
smartphone:
• Le Store or Google Play Store (Android)
• iTunes App Store (iOS)
• Le Store Web site
2. When an error code is displayed on the four-digit diagnostic display (for selected models) on the front
panel or the diagnostic indicator on the front panel turns on, launch the app and place your smartphone
near the computer.
3. Press Fn on your computer to emit the beep again. The app decodes the beep error and shows possible
solutions on the smartphone.
Lenovo Vantage
Lenovo Vantage is preinstalled on your computer. To diagnose problems with Lenovo Vantage:
1. Open the Start menu.
2. Click Lenovo Vantage.
3. Follow the on-screen instructions and run a hardware scan.
If you are unable to isolate and resolve the problem after running Lenovo Vantage, save and print the log files
created by the program. You might need the log files when you speak to a Lenovo technical support
representative.
Recovery
This section introduces the recovery information of the Windows 10 operating system. Ensure that you read
and follow the on-screen recovery instructions. The data on your computer might be deleted during the
recovery process. To avoid data loss, make a backup copy of all the data that you want to keep.
Restore system files and settings to an earlier point
1. Go to Control Panel and view by large icons or small icons.
2. Click Recovery ➙ Open System Restore. Then, follow the on-screen instructions.
Restore your files from a backup
Note: If you use the File History tool to restore your files from a backup, ensure that you backed up your
data earlier with the tool.
https://www.lenovomm.com/appdetail/com.lenovo.lenovoworkstationdiagnostics/85
.
Chapter 7
Troubleshooting, diagnostics, and recovery
45
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