Frequently Asked Questions - Philips DSR 7121 Manual

10 Frequently asked
questions
This chapter gives the most frequently asked
questions and answers about your Digital
Satellite Receiver.
Connection
On-screen display working but there is no
reception
Check the installation
Intermittent reception
Check all connections and cables
The picture is not sharp and on-screen
text is diffi cult to read
• Refer to your TV user manual
• Use the scart cable supplied with the Digital
Satellite Receiver
Set-up
The led on the front panel does not light
up.
• Check that the power cord is correctly
connected. Disconnect this cord and
reconnect it to ensure it is in place
• Check that power is available at the wall
socket
The remote control does not operate the
Digital Satellite Receiver
• Make sure the Digital Satellite Receiver is on
• Make sure you are pointing your remote
control at the front panel of the Digital
Satellite Receiver
• Check the batteries in your remote control
You cannot fi nd all the channels you think
should be available.
Try re-tuning the Digital Satellite Receiver,
following the relevant steps in chapter Install.
If you are still missing channels, call your
customer service adviser.

Frequently asked questions

Some radio stations cannot be received
from time to time
These services are not transmitted 24 hours
a day and can sometimes be unavailable. This
is not a fault.
Installation
No sound or picture but the front panel
led is lit in green
• Check the connections at the wall socket
and Digital Satellite Receiver
• Press the standby key on the remote
control once or twice
• Check the SCART/HDMI connections
The picture on some channels seems to
have been stretched or squashed.
Check the Digital Satellite Receiver TV shape
setting. If you have a wide screen TV, you may
also need to check the settings on your TV.
The display format being managed by the
Digital Satellite Receiver, set your TV to "full
screen" or to the similar equivalent setting
(refer to the user manual of your TV set).
PIN Code
You lost your PIN Code.
Proceed to a factory reset in order to
initialize the PIN Code to its default value.
Note
If none of the above suggestions seems to
work, try switching your Set Top Box off and
then on again. If this does not work, contact
either your supplier or a qualifi ed repair
technician. Never attempt to repair your Set
Top Box yourself.
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