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PRO Series
All-in-One PC
PRO AP243T 12M (MS-AE10)
PRO AP243TP 12M (MS-AE10)
PRO AP243 13M (MS-AE10)
PRO AP243P 13M (MS-AE10)
PRO AP243TP 13M (MS-AE10)
User Guide

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Summary of Contents for MSI PRO AP243T 12M

  • Page 1 PRO Series All-in-One PC PRO AP243T 12M (MS-AE10) PRO AP243TP 12M (MS-AE10) PRO AP243 13M (MS-AE10) PRO AP243P 13M (MS-AE10) PRO AP243TP 13M (MS-AE10) User Guide...
  • Page 2: Table Of Contents

    Contents Getting Started ......................3 Package Contents ....................3 Safety & Comfort Tips .................... 3 System Overview..................... 4 Hardware Setup ....................10 Component Replacement & Upgrade ..............16 Windows 11 System Operations ................18 Power Management ..................... 18 Network Connections ................... 22 System Recovery ....................
  • Page 3: Getting Started

    Package Contents PRO AP243T 12M, PRO AP243TP 12M All-in-One PC PRO AP243 13M, PRO AP243P 13M, PRO AP243TP 13M User Guide (Optional)
  • Page 4: System Overview

    System Overview PRO AP243TP 12M, PRO AP243P 13M, PRO AP243TP 13M Getting Started...
  • Page 5 Getting Started...
  • Page 6 PRO AP243T 12M, PRO AP243 13M Getting Started...
  • Page 7 Digital Microphone IR Webcam Module The IR Webcam Module supports infrared-based facial recognition for instant access to your computer. Brightness Adjustment Button Power Button Cable Routing Hole Getting Started...
  • Page 8 USB 2.0 Port This connector is provided for USB peripheral devices. (Speed up to 480 Mbps) ⚠ Important High-speed devices are recommended for USB 3.2 ports whereas low- speed devices, such as mouse or keyboard, are suggested to be plugged into the USB 2.0 ports.
  • Page 9 USB 3.2 Gen 2 Port (Type-C) This connector is provided for USB peripheral devices. This connector can provide up to 5V/3A of power. (Speed up to 10 Gbps) USB 3.2 Gen 2 Port This connector is provided for USB peripheral devices. (Speed up to 10 Gbps) USB 3.2 Gen 1 Port This connector is provided for USB peripheral devices.
  • Page 10: Hardware Setup

    Hardware Setup Installing the Stand 1. Leave the PC in its protective foam packaging. Align the stand bracket to the rear groove. 2. Tighten the stand bracket with screws. 3. Connect the base to the stand and tighten the base screw to secure the base. 4.
  • Page 11 PRO AP243T 12M, PRO AP243 13M ⚠ Important Place the monitor on a soft, protected surface to avoid scratching the display panel. ∙ ∙ Do not use any sharp objects on the panel. ∙ The groove for installing the stand bracket can also be used for wall mount. Please contact your dealer for proper wall mount kit.
  • Page 12 Connect the external power supply to the AIO PC and plug in the power cord. ∙ External Power Supply 120W, 19.5V • Input: 100-240V~, 50-60Hz • Output: 19.5V 6.15A PRO AP243TP 12M, PRO AP243P 13M, PRO AP243TP 13M PRO AP243T 12M, PRO AP243 13M Getting Started...
  • Page 13 Press the power button to power on the AIO PC. PRO AP243TP 12M, PRO AP243P 13M, PRO AP243TP 13M PRO AP243T 12M, PRO AP243 13M Getting Started...
  • Page 14 Adjusting the Monitor This AIO PC is designed to maximize your viewing comfort with its adjustment capabilities. ⚠ Important The illustrations are for reference only. Your AIO PC may vary in appearance. ∙ Please make sure the AIO PC has been grounded to earth through the AC power ∙...
  • Page 15 PRO AP243T 12M, PRO AP243 13M -4° +20° Getting Started...
  • Page 16: Component Replacement & Upgrade

    Component Replacement & Upgrade Please note that certain components preinstalled in the product may be upgradable or replaceable by user’s request depending on the models users purchased. PRO AP243TP 12M, PRO AP243P 13M, PRO AP243TP 13M Getting Started...
  • Page 17 PRO AP243T 12M, PRO AP243 13M For any further information on the product users purchased, please contact the local dealer. Do not attempt to upgrade or replace any component of the product if you are not an authorized dealer or service center, since it may cause the warranty void. It is strongly recommended that you contact the authorized dealer or service center for any upgrade or replace service.
  • Page 18: Windows 11 System Operations

    Windows 11 System Operations ⚠ Important All information and Windows screenshots are subject to change without prior notice. Power Management Power management of personal computers (PCs) and monitors has the potential to save significant amounts of electricity as well as deliver environmental benefits. To be energy efficient, turn off your display or set your PC to sleep mode after a period of user inactivity.
  • Page 19 ∙ Tune the settings in Power Options under Windows OS to optimize your PC’s power management. ∙ Install power saving software to manage your PC’s energy consumption. ∙ Always disconnect the AC power cord or switch the wall socket off if your PC would be left unused for a certain time to achieve zero energy consumption.
  • Page 20 Windows 11 System Operations...
  • Page 21 Windows 11 System Operations...
  • Page 22: Network Connections

    Network Connections Wi-Fi 1. Right-click [Start] and select [Network Connections] from the list. 2. Select and turn on [Wi-Fi]. 3. Select [Show available networks]. A list of available wireless networks pops up. Choose a connection from the list. 4. To establish a new connection, select [Manage known networks]. 5.
  • Page 23 Windows 11 System Operations...
  • Page 24 Windows 11 System Operations...
  • Page 25 Ethernet 1. Right-click [Start] and select [Network Connections] from the list. 2. Select [Ethernet]. 3. The [IP assignment] and [DNS server assignment] are automatically set as [Automatic (DHCP)]. 4. For a Static IP connection, click [Edit] of [IP assignment]. 5. Select [Manual]. 6.
  • Page 26 Windows 11 System Operations...
  • Page 27 Windows 11 System Operations...
  • Page 28 Dial-up 1. Right-click [Start] and select [Network Connections] from the list. 2. Select [Dial-up]. 3. Select [Set up a new connection]. 4. Choose [Connect to the Internet] and click [Next]. 5. Select [Broadband (PPPoE)] to connect using DSL or cable that requires a user name and password.
  • Page 29 Windows 11 System Operations...
  • Page 30: System Recovery

    System Recovery The purposes for using the System Recovery Function may include: ∙ Restore the system back to the initial status of original manufacturer’s default settings. ∙ When some errors have occurred to the operating system in use. ∙ When the operating system is affected by virus and is not able to work normally. ∙...
  • Page 31 Windows 11 System Operations...
  • Page 32: F3 Hotkey Recovery (Optional)

    Recovering the system with the F3 Hotkey Follow the instructions below to continue: 1. Restart the PC. 2. Press the F3 hotkey on the keyboard promptly when the MSI greeting appears on the display. 3. On the [Choose an option] screen, select [Troubleshoot].
  • Page 33: Troubleshooting

    Troubleshooting My system does not start. • Check if the system is connected to an electrical outlet and it is turned on. • Check if the power cord and all cables are connected firmly. When I turn on my computer, the message “Operating System not found”...
  • Page 34 System monitor does not display anything. • Check if the system is connected to an electrical outlet and it is turned on. • The system may be in Standby mode. Press any key to activate the Display. Troubleshooting...
  • Page 35: Safety Instructions

    ∙ Place the power cord in a way that people are unlikely to step on it. Do not place anything on the power cord. ∙ If this device comes with an adapter, use only the MSI provided AC adapter approved for use with this device.
  • Page 36 California, USA: The button cell battery may contain perchlorate material and requires special handling when recycled or disposed of in California. For further information please visit: https://dtsc.ca.gov/perchlorate/ Environment ∙ To reduce the possibility of heat-related injuries or of overheating the device, do not place the device on a soft, unsteady surface or obstruct its air ventilators.
  • Page 37: Tüv Rheinland Certification

    TÜV Rheinland Certification TÜV Rheinland Low Blue Light Certification Blue light has been shown to cause eye fatigue and discomfort. MSI now offers monitors with TÜV Rheinland Low Blue Light certification to ensure users’ eye comfort and well-being. Please follow the instructions below to reduce the symptoms from extended exposure to the screen and blue light.
  • Page 38: Regulatory Notices

    ∙ ErP Directive 2009/125/EC Compliance with these directives is assessed using applicable European Harmonized Standards. The point of contact for regulatory matters is MSI-Europe: Eindhoven 5706 5692 ER Son. Products with Radio Functionality (EMF) This product incorporates a radio transmitting and receiving device. For computers in normal use, a separation distance of 20 cm ensures that radio frequency exposure levels comply with EU requirements.
  • Page 39 ∙ this device may not cause harmful interference, and ∙ this device must accept any interference received, including interference that may cause undesired operation. MSI Computer Corp. 901 Canada Court, City of Industry, CA 91748, USA (626) 913-0828 www.msi.com WEEE Statement Under the European Union (“EU”) Directive on Waste Electrical and...
  • Page 40 Vietnam RoHS As from December 1, 2012, all products manufactured by MSI comply with Circular 30/2011/TT-BCT temporarily regulating the permitted limits for a number of hazardous substances in electronic and electric products.
  • Page 41 ∙ Users should contact the local authorized point of collection for recycling and disposing of their end-of-life products. ∙ Visit the MSI website and locate a nearby distributor for further recycling information. ∙ Users may also reach us at gpcontdev@msi.com for information regarding proper disposal, take-back, recycling, and disassembly of MSI products.
  • Page 42 Copyright and Trademarks Notice Copyright © Micro-Star Int’l Co., Ltd. All rights reserved. The MSI logo used is a registered trademark of Micro-Star Int’l Co., Ltd. All other marks and names mentioned may be trademarks of their respective owners. No warranty as to accuracy or completeness is expressed or implied.

This manual is also suitable for:

Pro seriesPro ap243tp 12mPro ap243 13mPro ap243p 13mPro ap243tp 13mMs-ae10

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