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B10C/OT-565(A) SERVICE MANUAL Service Manual B10C/OT-565 With main display and sub-LCD display 2G GPRS entry multimedia clamshell handset 1. Products presentation 2. Maintenance guide Note: this manual is non-contractual and TCT can modify without prior notice the characteristics of described equipments.
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B10C/OT-565(A) SERVICE MANUAL HISTORY Date Version Author Comments 2010-6-25 Rao Lihong The first create 2010-07-07 Frank Tu Release Function Name Date Signature Written by Frank Verified by Approved by B10C/OT-565(A) SERVICE MANUAL TCT mobile phones Page:2 All rights reserved. Passing on and copying this document, use and communication are not permitted without...
B10C/OT-565(A) SERVICE MANUAL 1.2 - GENERAL PRODUCT PRESENTATION B10C/OT-565 is a clamshell phone with BT/Java/MP3/WAP etc functions, supporting external memory card up to 4G, It can work with the GSM dual band EU (900/1800), US (850/1900) and 2G-GPRS. They detail features as following:...
B10C/OT-565(A) SERVICE MANUAL 1.3 - PORTABLE STICKERS Labels are located on the back of the handset: Model name Commercial name IMEI # FCC ID number EU band B10C OT-565 35355004****** US band B10CA OT-565A 01238800 ****** RAD143 Figure 1.1 Portable Stickers...
B10C/OT-565(A) SERVICE MANUAL 1.4 - LEVEL 1 SPARE PART LIST This picture shows all L1 spare parts for OT-565, without accessories. Figure 1.2 L1 Spare Part Assembly Item DESIGNATION REFERANCE REMARK Furnished Back Casing BCE31F0E10C0 Cherry Red painting+ SUB lens...
650mAh Table 1.1 Battery Features Table 1.2 shows the rated ranges for B10C/OT-565 cell phones in standby, in talking modes and MP3/video playing time (in flight mode). These typical values are expressed in normal temperature conditions with batteries initially charged and under good ratio coverage.
B10C/OT-565(A) SERVICE MANUAL If the battery is deeply discharged, the battery charge indicator can take several minutes to appear and accompanied by a slight sound. 1.5.2 - CHARGERS The power supply is a current generator. It includes an electrical part: AC to DC conversion based on a switch regulation, which must be connected to an indoor plug.
B10C/OT-565(A) SERVICE MANUAL Figure 1.6 Stereo Headset B10C/OT-565(A) SERVICE MANUAL TCT mobile phones Page:11 All rights reserved. Passing on and copying this document, use and communication are not permitted without authorization.
CHAPTER 2 2 - MAINTENANCE GUIDE 2.1 - L1 MAINTENANCE POLICY This chapter describes the maintenance of the B10C/OT-565 cell phones authorized at L1 repair centers. The maintenance operations can only be performed in approved repair centers. 2.2 - GENERAL...
The IMEI number MUST be the same with the one on the IMEI sticker. If not, it’s out of warranty policy 2.3.4 - Label CHECK If either of the 2 labels not good, the cell phone will be considered as non-warranty. IMEI Labels removed/ scratch or unreadable/ not approved or provided by Alcatel B10C/OT-565(A) SERVICE MANUAL TCT mobile phones Page:13 All rights reserved.
B10C/OT-565(A) SERVICE MANUAL Liquid detection on humidity sticker Figure 2.1 Humidity Sticker 2.3.5 - VISUAL INSPECTION Corrosion: corrosion on the USB connectors, SIM connectors, and other metal surfaces Holes (diam. > 1mm): Holes on any surface, including the front casing, furnished frame, battery cover, LCD Lens, keypad…...
B10C/OT-565(A) SERVICE MANUAL 2.4 - FUNCTION RETEST PROCEDURE Check that the SIM card is set correctly Insert the end-user battery. Power on the cell phone. If the cell phone can not be power on, visually check the condition of the battery connector and replace the battery if necessary (see paragraph 2.5 for battery test).
B10C/OT-565(A) SERVICE MANUAL Display “testing…” during the wait of the status. Display “Insert audio connector”, if no audio connector inserted. Timeout is fixed to 15s. If pass, screen display “OK” for 1s and go to the next test item automatically.
2.5.3.1 - CHARGING PROCESS Table 2.1 describes the various events related to connection of a standard charger connected to a cell phone. Note: The charging process of B10C is same as B9C (OT-600/A) Table 2.1 Battery Charge Status on the Cell Phone...
B10C/OT-565(A) SERVICE MANUAL The charger or the cell phone’s charge function is defective (connectors or electronics) if the display does not light or the icons do not flash. In this case, try to charge the battery on the cell phone with another charger.
B10C/OT-565(A) SERVICE MANUAL Figure 2.3 Current Meter Connect the power supply, the charger to the meter (on the side of “IN”), and connect the cables from “OUT” side to the handset, you will see how much the current is on the screen.
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B10C/OT-565(A) SERVICE MANUAL (4) First, do connect to mobile phone before backup your mobile phone data. Connect the USB cable to a USB port on the PC. And make sure charge your battery fully. Then check which part you want to backup, Click "Backup file"...
Password input boxes are used for authentication. (3) We will take Alcatel OT-222 for example, select Com port which created by your installed cable, and select the product models then click upgrade button and then push power-on key.
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B10C/OT-565(A) SERVICE MANUAL (4) Press the “Upgrade” button and you can find the status turn to “waiting for power on” as below, and then press power on until you can see the progressing bar start to move on. (5) You will see the below window when finish downloading SW, press OK and upgrade done.
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B10C/OT-565(A) SERVICE MANUAL End of the document! B10C/OT-565(A) SERVICE MANUAL TCT mobile phones Page:23 All rights reserved. Passing on and copying this document, use and communication are not permitted without authorization.