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Item Item value
13
ADC_OFFSET_G
14
ADC_OFFSET_B
15
VIRGING_MODE
16
E_Fuse
17
ORT_MODE
18
AGEING MODE
19
AUD_LIMITE_MODE
20
AUD_THRESHOLD_BYTE1
21
AUD_THRESHOLD_BYTE2
22
AUD_THRESHOLD_BYTE3
23
AUD_GAIN_LINEIN
24
AUD_GAIN_HDMI
25
AUD_GAIN_ATV
26
AUD_GAIN_DTV
27
AUD_GAIN_USB
28
TUNER_ID
29
CIPLUS QUERY
30
CIPLUS UPDATE
31
CI Key Type Selection
32
AQ_TABLE_INDEX
33
EDID UPDATE
34
LVDS SSC Ratio
35
LVDS SSC Freq
36
DDR SSC Ratio
37
DDR SSC Freq
38
Panel H.Flip
39
Panel V.Flip
40
Panel ABSwap
41
Watchdog
42
Backlight PWM freq.(Hz)
43
Backlight PWM Limit
44
VGA_TxRx_Mode
45
LVDS Driving
46
LVDS Format
47
Ziggo Aging
48
SPDIF
49
Standard PWM Gain
50
ECO PWM Gain
51
VGA port
52
Zero Detect Enable
53
Copy PQ table to TV
54
Headphone
55
EnhancedH/88
56
Joysticker Enable
57
Ambilight Enable
58
Lounge Light Enable
59
EXIF_FACTORY
How to Exit the Factory mode
Use one of the following methods:
•
Select EXIT_FACTORY from the menu and press the "OK"
button.
Note: When the TV is switched "off" by a power interrupt, or
normal switch to "stand-by" while in the factory mode, the TV
will show up in "normal operation mode" as soon as the power
is supplied again. The error buffer will not be cleared.
5.2.4
Customer Service Mode (CSM)
Purpose
The Customer Service Mode shows error codes and
information on the TVs operation settings.The call centre can
instruct the customer (by telephone) to enter CSM in order to
identify the status of the set.This helps the call centre to
diagnose problems and failures in the TV set before making a
service call.
The CSM is a read-only mode; therefore, modifications are not
possible in this mode.
Service Modes and Fault Finding
Default value
22"
24"
32"
0
403
0
0
434
0
off
off
off
on
on
on
off
off
off
off
off
off
1
1
1
100
100
100
200
200
200
100
100
100
0
0
0
0
0
0
0
0
0
10
10
0
0
0
0
0
0
0
Press OK
Press OK
Press OK
Press OK
Press OK
Press OK
ProductKey
6
6
8
Press OK
Press OK
Press OK
3%
3%
2%
30KHz
30KHz
30KHz
2%
2%
2%
30KHz
30KHz
30KHz
on
on
off
on
on
off
off
off
off
5sec
5sec
5sec
150
150
150
20
20
20
off
off
off
3
3
3
VESA 8bit
VESA 8bit
VESA 8bit
Press OK
Press OK
Press OK
On
On
On
98
98
100
100
100
100
on
On
off
on
On
On
Press OK
Press OK
Press OK
on
On
Off
-
On
Off
-
Off
Off
-
-
Off
-
-
-
Press OK
40"
47"
Description
0
0
Green ADC offset
0
0
Blue ADC offset
on
off
Use this to return the set to virgin mode. Depends whether the
set has been used already.
on
on
E-fuse mode
off
off
ORT mode
off
off
Use this for aging a new LCD panel
1
1
Three modes,0: off, 1: adaptive mode, 2: fixed mode
100
100
Limit threshold
200
200
Limit threshold
100
100
Limit threshold
0
0
Line-in audio gain
0
0
HDMI audio gain
0
0
Analogue TV audio gain
0
0
Digital TV audio gain
0
0
USB audio gain
0
0
Displays and changes the Tuner ID with the left and right
cursor. Not to be changed when the tuner is replaced with the
correct service part.
Press OK
Press OK
Shows the Validity of the CI+ key and the supplier information
Press OK
Press OK
Used to enter a new CI+ code into the NVM. This can only be
used when no CI+ code exists in the NVM
CI Key Type Selection
8
8
Audio Quality index
Press OK
Press OK
Used to enter a new EDID codes into the NVM
3%
3%
LVDS SSC ratio
30KHz
30KHz
LVDS SSC frequency
2%
2%
DDR SSC ratio
30KHz
30KHz
DDR SSC frequency
on
on
Flip panel
on
on
Flip panel
off
off
ABSwap panel
5sec
5sec
Watchdog
150
150
Backlight PWM frequency
20
20
Backlight PWM Limit
off
off
VGA_TxRx_Mode
3
3
LVDS Driving
JEIDA 10bit
JEIDA 10bit
LVDS Format
Press OK
Press OK
Ziggo Aging
On
On
Enable/Disable SPDIF source
100
100
Standard PWM Gain
100
100
ECO PWM Gain
off
off
Enable/Disable VGA port
On
On
Zero Detect Enable
Press OK
Press OK
Copy PQ table to TV
on
on
Enable/Disable Headphone source
off
on
EnhancedH/88
off
off
Joysticker Enable
off
off
Ambilight Enable
Off
-
Lounge Light Enable
Exits the Factory mode
Specifications
•
Ignore "Service unfriendly modes".
•
Line number for every
line (to make CSM language independent).
•
Set the screen mode to full
screen (all contents on screen is visible).
•
After leaving the Customer Service Mode, the original
settings are restored.
•
Possibility to use "CH+" or "CH-" for channel surfing, or
enter the specific channel number on the RC.
How to Activate CSM
To activate CSM, press the following key sequence on a
standard remote control transmitter: "123654" (do not allow the
display to time out between entries while keying the sequence).
After entering the Customer Service Mode, the following items
are displayed.
Note: Activation of the CSM is only possible if there is no (user)
menu on the screen!
back to
div. table
TPN14.1E LA
5.
EN 29
2014-Feb-21
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