Warranty Policy - Pentax DigiBino DB100 Operating Manual

WARRANTY POLICY

All Pentax cameras purchased through authorized bona fide photographic distribution channels
are guaranteed against defects of material or workmanship for a period of twelve months from
date of purchase. Service will be rendered, and defective parts will be replaced without cost to
you within that period, provided the equipment does not show evidence of impact, sand or liquid
damage, mishandling, tampering, battery or chemical corrosion, operation contrary to operating
instructions, or modification by an unauthorized repair shop. The manufacturer or its authorized
representatives shall not be liable for any repair or alterations except those made with its written
consent and shall not be liable for damages from delay or loss of use or from other indirect or
consequential damages of any kind, whether caused by defective material or workmanship or
otherwise; and it is expressly agreed that the liability of the manufacturer or its representatives
under all guarantees or warranties, whether expressed or implied, is strictly limited to the replace-
ment of parts as hereinbefore provided. No refunds will be made on repairs by non-authorized
Pentax service facilities.
Procedure During 12-month Warranty Period
Any Pentax which proves defective during the 12-month warranty period should be returned to
the dealer from whom you purchased the equipment or to the manufacturer. If there is no repre-
sentatives of the manufacturer in your country, send the equipment to the manufacturer, with
postage prepaid. In this case, it will take a considerable length of time before the equipment can
be returned to you owing to the complicated customs procedures required. If the equipment is
covered by warranty, repairs will be made and parts replaced free of charge, and the equipment
will be returned to you upon completion of servicing. If the equipment is not covered by warranty,
regular charges of the manufacturer or of its representatives will apply. Shipping charges are to
be borne by the owner. If your Pentax was purchased outside of the country where you wish to
have it serviced during the warranty period, regular handling and servicing fees may be charged
by the manufacturer's representatives in that country. Notwithstanding this, your Pentax returned
to the manufacturer will be serviced free of charge according to this procedure and warranty poli-
cy. In any case, however, shipping charges and customs clearance fees to be borne by the
sender. To prove the date of your purchase when required, please keep the receipt or bills cover-
ing the purchase of your equipment for at least a year. Before sending your equipment for servic-
ing, please make sure that you are sending it to the manufacturer's authorized representatives or
their approved repair shops, unless you are sending it directly to the manufacturer. Always obtain
a quotation for the service charge, and only after you accept the quoted service charge, instruct
the service station to proceed with the servicing.
• This warranty policy does not affect customer's statutory rights.
• The local warranty policies available from Pentax distributors in some countries can
supersede this warranty policy. Therefore, we recommend that you review the warranty
card supplied with your product at the time of purchase, or contact the PENTAX distribu-
tor in your country for more information and to receive a copy of the warranty policy.
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