Calling The Compaq Support Line - Compaq NC3122 User Manual

viii Compaq NC3122 Fast Ethernet Server Adapter User Guide

Calling the Compaq Support Line

When you call the Compaq Support line, you must be at your server with your software running
and the product documentation at hand. The Compaq technician may ask for the following
information:
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Your address and telephone number
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The name and model number of the Compaq product you are calling about
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The serial number of your Compaq product
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The names and version numbers of the software you are using to operate the Compaq
product
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The name and version number of the operating system you are using
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The system type (manufacturer and model number)
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The expansion boards or add-in cards in your server
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The amount of memory in your server
North America
The Compaq Customer Support department for North America can be reached at
1-800-652-6672 (1-800-OKCOMPAQ). For continuous quality improvement, calls may be
monitored or recorded.
Europe, the Middle East, and Africa
In Europe, the Middle East, and Africa, contact your local Compaq authorized service provider.
Details of your local Compaq authorized service provider can be obtained from your Compaq
authorized reseller, dealer, or from the Compaq website at
http:\\www.compaq.com
Worldwide Access
Compaq has technical support centers worldwide. Many of the centers are staffed by technicians
who speak the local languages. For a list of Compaq support centers, go to:
http://www.compaq.com
From the Compaq Worldwide home page, select your country and click Go to find the nearest
Compaq office.