Warranty Information - McCulloch MC1385 Owner's Manual

Warranty Information

McCulloch, a division of Vornado Air, LLC. McCulloch warrants to the original consumer or pur-
chaser this McCulloch ("Product") is free from defects in material or workmanship for a period
of two (2) years from the date of purchase. If any such defect is discovered within the warranty
period, Vornado, at its discretion, will repair or replace the Product at no cost.
For warranty service: Call 1-800-711-6617 or email consumerservice@mccullochsteam.com to
obtain a Return Authorization ("RA"). Please have or include your Product's model number and
serial number, as well as your name, address, city, state, Zip code, email, and phone number
when contacting Vornado for warranty service. To file a contactless warranty claim, visit www.
mccullochsteam.com/contact
After receiving the RA, ship your Product to: Vornado Air LLC Attn: Warranty & Repair 415
East 13th Street, Andover, KS 67002. For your convenience, please have your model number
and serial number when contacting Vornado with service inquiries. To ensure proper handling,
packages must be clearly marked with the RA number. Packages not clearly marked with the RA
number may be refused at the receiving dock. Please allow 2–3 weeks for warranty service and
return of your Product after the Product is received.
This warranty does not apply to defects resulting from abuse of the Product, modification,
alteration, mishandling, improper maintenance, commercial use or repair or service of the Prod-
uct by anyone other than Vornado; damages which occur in shipment or are attributed to acts
of God. Improper product use, which includes using an external device that alters or converts
the voltage or frequency of electricity, or shipping a Vornado product to a country not intended
for use will void all warranties. Any unauthorized product modification, repair by unauthorized
repair center or use of non-approved replacement parts is not recommended and any conse-
quences will not be covered by support services or product warranties.
The product warranty will be honored only on models that are being used in the country intend-
ed. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE
REMEDY OF THE CONSUMER. VORNADO SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON
THIS PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS
PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. Some states
do not allow the exclusion or limitation of incidental or consequential damages, or allow limita-
tions on how long an implied warranty lasts, so the above limitations or exclusions may not ap-
ply to you. This warranty gives you specific legal rights, and you may have other rights that vary
from state to state. The manufacturer assumes no responsibility for damage or injury caused
by failure to follow these instructions, improper product use or unauthorized product modifica-
tions. Any such actions will invalidate the product warranty.
All company names and product names are trademarks of their respective owners. ©All rights
reserved. All technical information, data and instructions for the installation, connection and
operation contained in these instructions for use correspond to the latest available informa-
tion at time of printing. The contents of this manual may differ slightly from the actual product.
Observe any additional supplements.
© 2023 Vornado Air, LLC. Andover, KS 67002, U.S. Specifications subject to change without
notice. McCulloch® is a trademark owned by Vornado Air, LLC. Manufactured in China.
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