Advertisement
Carefully unpack the carton and confirm that the following parts are included:
Note: Medium (gray) tips are attached to the earbuds.
Note: If any part of the product is damaged, do not use it. Contact your authorized Bose dealer immediately or Bose customer service.
Visit: global. Bose.com/Support/SSW for contact information.
To power on:
Press the Power/Bluetooth button until the battery indicator glows green, yellow or red (to indicate the current battery charge level).
To power off:
Press and hold the Power/Bluetooth button until the battery indicator blinks three times and you hear the power-down tones.
Enhance your headphones experience with the Bose® Connect app.
Features
Use this product only with an agency approved power supply which meets local regulatory requirements (e.g., UL, CSA, VDE, CCC).
Note: Before charging, be sure the headphones are at room temperature, between 41°F (5°C) and 104°F (40°C).
The Bluetooth and battery indicators are located on the back of the right earbud.
Indicator activity | System state |
Blinking blue | Ready to pair |
Blinking white | Connecting |
Solid white | Connected |
Indicator activity | System state |
Green | Medium to full charge |
Amber | Low charge |
Blinking amber | Charging |
Blinking red | Need to charge |
Solid red | Charging error - contact Bose customer service. |
For optimal audio performance, it is important to choose the correct size StayHear®+ Sport tip. Select the size that gives you the best comfort and fit in each ear. To determine the best fit, you may need to try all three sizes. You may need a different size for each ear.
Note: To test the fit, try speaking aloud. Your voice should sound muffled in both ears; if not, select another tip size.
Each StayHear®+ Sport tip and earbud is marked with either an L or an R. Be sure to attach the left tip to the left earbud and the right tip to the right earbud.
The StayHear®+ Sport tip allows the earbud to rest comfortably and securely in your ear.
The tip wing fits just under your ear ridge.
Voice prompts guide you through the pairing and connecting processes.
The following languages are pre-installed on your headphones:
Check for additional languages
Additional languages may be available. To check for language updates, download the Bose® Updater. Visit: btu. Bose.com
When you turn on the headphones for the first time, the voice prompts are in English. To select a different language:
Bluetooth wireless technology lets you stream music from mobile devices such as smartphones, tablets and laptop computers. Before you can stream music from a mobile device, you must pair the mobile device with your headphones.
You can pair your mobile device with your headphones using Bluetooth wireless technology or Near Field Communication (NFC).
What is NFC?
NFC uses Bluetooth technology to let two devices establish wireless communication with each other by simply tapping the devices together. Refer to your mobile device owner's guide to see if your model supports NFC.
If your mobile device does not support Bluetooth pairing via NFC or if you are unsure: | Follow the instructions for "Pairing your mobile device". |
If your mobile device supports Bluetooth pairing using NFC: | Follow the instructions for "Pairing your mobile device with NFC". |
Note: If your mobile device supports Bluetooth pairing via NFC, you can use either pairing method.
You can store up to eight paired mobile devices in the headphone pairing list and your headphones can be actively connected to two mobile devices at a time.
Note: You can only play audio from one mobile device at a time.
Press the Power/Bluetooth button to hear which mobile devices are currently connected.
All mobile devices are cleared and the headphones are ready to pair a new mobile device.
You can also easily manage multiple connected devices using the Bose Connect app.
For more information, see "Bose® Connect App".
The headphone controls are located on the inline remote below the right earbud.
Function | What to do | ||
Play/Pause | Press. . | ||
Skip Forward | Press twice quickly. | ||
Skip Backward | Press three times quickly. | ||
Fast forward | Press twice quickly and hold the second press. | ||
Rewind | Press three times quickly and hold the third press. | ||
Volume Up | Press . | ||
Volume Down | Press . |
Function | What to do |
Answer a call | Press . |
End a call | Press . |
Decline an incoming call | Press and hold for one second. |
Answer a second incoming call and put the current call on hold | While on a call, press once. |
Decline a second incoming call and stay on current call | While on a call, press and hold for one second. |
Switch between two calls | With two active calls, press twice. |
Create a conference call | With two active calls, press and hold for one second. |
Activate voice control | While not on a call, press and hold for one second. Refer to your mobile device owner's guide for compatibility and usage information about this feature. |
Mute/unmute a call | While on a call, press and simultaneously. |
Your headphones may require periodic cleaning.
StayHear®+ Sport tips: Remove the tips from the earbuds and wash them with a mild detergent and water. Make sure you thoroughly rinse and dry the tips before attaching them to the earbuds.
Headphone nozzles: Clean only with a dry, soft cotton swab or equivalent. Never insert any cleaning tool into the nozzle.
Replacement parts and accessories can be ordered through Bose customer service. See "Customer service"
For additional help using your headphones, visit: global. Bose.com/Support/SSW
Your headphones are covered by a limited warranty. Visit our website at global. Bose.com/warranty for details of the limited warranty.
To register your product, visit global. Bose.com/register for instructions. Failure to register will not affect your limited warranty rights.
Input Rating: 5V 1A
If you experience problems with your headphones:
If you could not resolve your issue, see the table below to identify symptoms and solutions to common problems. If you are unable to resolve your issue, contact Bose customer service.
Common solutions
Problem | What to do |
Headphones don't pair with mobile device |
|
Headphones don't pair with NFC-enabled mobile device |
|
No sound |
|
Poor sound quality |
|
Headphones don't charge |
|
StayHear+ Sport tips falling off | Securely attach the tips to the earbuds (see "Changing the StayHear®+ Sport tips") |
Lost StayHear+ Sport tip | Contact Bose customer service for replacement tips. |
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Advertisement
Thank you! Your question has been received!
Need Assistance?
Do you have a question about the Soundsport that isn't answered in the manual? Leave your question here.