Troubleshooting - Panasonic KX-THA13 Operating Instructions Manual

Useful Information

Troubleshooting

Problem
The cordless camera
does not work.
The cordless camera's
indicator is flashing
rapidly in red.
The cordless camera's
indicator lights in orange.
The cordless camera's
indicator is flashing
rapidly in orange.
I cannot read the
language displayed by
the MULTI TALK V
Camera Utility
application.
The image is faint.
The image sent from the
cordless camera is poor.
The image sent from the
cordless camera is dark
and difficult to see.
I cannot connect to the
cordless camera, the
image distorts, or the
image is slow.
42
For assistance, please visit http://www.panasonic.com/phonehelp
Cause & solution
L Check the connections (page 12).
L The cordless camera is not registered to the base unit.
Register the cordless camera to the base unit (page
15).
L The link between the cordless camera and your
computer could not be established. The resources
available for wireless communication are limited. Wait
for other users to finish and try again.
L If you do not intend to view the images using your
computer, set the "PC camera access" to "Off" (page
21) with the base unit.
L The IP address which has been assigned for the
cordless camera is invalid. Check the connections
(page 22).
L You can change the application's display language to
English, French, or Spanish. Right-click the MULTI
TALK V Camera Utility icon in the task tray, then click
the desired language.
L The camera lens is dirty. Clean it with a soft dry cloth.
L Adjust the display sharpness or brightness setting
(page 30, 31).
L The place where the cordless camera is located is dark.
Improve lighting.
L Adjust the display brightness setting (page 31).
L There is a strong sunlight or a backlight in the place
where the cordless camera is located. Try shading the
camera's location.
L The cordless camera has lost communications with the
base unit. Move the cordless camera closer to the base
unit, and try again.
L There is an obstacle such as concrete wall. Move the
cordless camera to the place without an obstacle.
L A microwave or wireless LAN appliance is in use. Move
the cordless camera closer to the base unit or use the
cordless camera away from those appliances, and try
again.