Epson Perfection V39II User Manual page 57

Solving Problems
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏ Windows 7
Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan
2 Utility.
❏ Mac OS
Select Go > Applications > Epson Software > Epson Scan 2 Utility.
2. Select the Other tab.
3. Click Reset.
Note:
If initialization does not solve the problem, uninstall and re-install the scanner driver (Epson Scan 2).
Related Information
"Uninstalling Your Applications" on page 18
&
"Installing Your Applications" on page 18
&
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Scanned Image Problems
>
Cannot Solve Problems in the Scanned Image
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