Precor Experience Series Service Manual

Precor Experience Series Service Manual

Elliptical fitness crosstrainer
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Experience
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Elliptical Fitness Crosstrainer
EFX700-16/18 Base

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Summary of Contents for Precor Experience Series

  • Page 1 Service Manual ™ Experience Series Elliptical Fitness Crosstrainer EFX700-16/18 Base...
  • Page 2: Table Of Contents

    Tools and Supplies Specifications Fastener Torque Specification Belt Tension Specification Bolt Grade Identification Bolt Grade Markings Chart Parts Lubricants Cleaning Procedure Approved Cleaning Products Cleaning Procedure Power Requirements Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page ii any questions.
  • Page 3 Diagnostics menu access Touchscreen Display Calibration shortcut Debug Information Report shortcut Navigating the Service Menus P10, P30, P30i and P31 LED consoles P10, P30 and P31 consoles P30i consoles Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page iii any questions.
  • Page 4 First Stage Drive Belt Tension Adjustment About Videos Procedure Second Stage Drive Belt Tension Adjustment About Videos Procedure Replacement Procedures Available Replacement Procedures Covers and Panels Replacement Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page iv any questions.
  • Page 5 Drive Housing Covers Replacement Videos Procedure Battery Replacement About Determining the battery condition Battery Fuse Replacement Procedure First Stage Drive Belt Replacement About Videos Procedure Second Stage Drive Belt Replacement Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page v any questions.
  • Page 6 LPCA (Lower PCA) Board Replacement About LPCA System Block Diagram LPCA Interface Connections LPCA Fuse Locations Procedure Linkarm Replacement About Procedure Moving Arms Replacement About Procedure Stairarm Replacement Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page vi any questions.
  • Page 7 Verify hardware validation diagnostic tests Verify that there are no new error codes Standard Error Codes About Viewing Error Codes (Error Log & CPA Event Log) Error Code and Troubleshooting Guide Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page vii any questions.
  • Page 8 Product PM Guides PM Service Videos Theory of Operation About What's New? Operating Summary Information Power-up Initialization State Banner Default State System Component Overview System Wiring Diagram Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page viii any questions.
  • Page 9 Precor Websites Service Videos Appendix A : Edition Information Edition Additional Documentation Copyright Appendix B : Notices and Safety Trademarks Intellectual Property Warranty Safety Notices Service Safety Guidelines Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page ix any questions.
  • Page 10: Introduction

    Introduction Only Precor certified technicians are authorized to service Precor equipment. If you are not a Precor certified servicer, you must not attempt to service any Precor product. Call your dealer for service information WARNING: This service documentation is for use by Precor certified servicer pro- viders only.
  • Page 11: Service Manual Contents

    "Adjustment Procedures" on page 51 "Replacement Procedures" on page 60 "Troubleshooting" on page 172 "Preventive Maintenance (PM)" on page 197 "Theory of Operation" on page 199 "Parts" on page 204 "Edition Information" on page i Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 2 any questions.
  • Page 12: Service Safety Guidelines

    Service Safety Guidelines WARNING: Only Precor certified servicers and technicians are permitted to ser- vice Precor products. Personal injury can result from electrical shock and/or mech- anical moving parts. Review the following safety information prior to servicing the equipment. This safety inform- ation will help to prevent personal injury or damage to the equipment while servicing the equipment.
  • Page 13 Remove jewelry (especially from ears and neck). Tie up long hair. Remove neck ties. Do not wear loose clothing. See Also "Notices and Safety" on page ii "Safety Notices" on page iii Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 4 any questions.
  • Page 14: General Information

    Width 28.75 in / 71 cm Height 72 in / 183 cm Weight 280 lbs / 127 kgs Power Machine: Self-powered (* LED consoles require external power) light-emitting diodes. steps per minute Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 5 any questions.
  • Page 15: Model And Serial Numbers

    4-Precision, Con- RBK: Standard features sumer UBK: Standard features 2-Energy, Consumer Standard features Treadmill Elliptical Fitness Crosstrainer Adaptive Motion Trainer Upright Bike Recumbent Bike StairClimber Spinner Indoor Cycle Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 6 any questions.
  • Page 16: Serial Numbers

    1 letter build month code, a 2 digit day built, a 2 digit year built and a four digit consecutive daily build number. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 7...
  • Page 17: Serial Number Label Location

    The equipment orientation (front, right, left, back) used in manual is referenced to a user standing on the equipment facing the console. Covers and Panels Equipment cover and access panel locations. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 8 any questions.
  • Page 18: Tools And Supplies

    5 NM torque is equivalent to 5 newton's of force applied one meter from the center of the bolt, 6 ft-lb is equivalent to 6 lbs of force applied 1 foot away from the center of the bolt. digital volt meter Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 9 any questions.
  • Page 19: Belt Tension Specification

     . Bolt Grade Identification Radio Frequency: Identifies electromagnetic signals with frequency spectrum between the 3 kHz (3,000 hertz) to 300 GHz (300 billion hertz) range. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 10 any questions.
  • Page 20: Bolt Grade Markings Chart

    Parts IMPORTANT: Always purchase OEM replacement parts and hardware from Pre- cor. If you use parts not approved by Precor, you could void the Precor Limited War- ranty. Use of parts not approved by Precor may cause injury. There is a copy of the parts Exploded View Diagram and Parts Identification List included in the Parts chapter (see Parts)that you can use as a quick reference.
  • Page 21: Lubricants

    Only use the following approved cleaning products and procedures to safely clean and pre- vent damage to the machine surfaces. Approved Cleaning Products Approved equipment and console cleaning products: Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 12 any questions.
  • Page 22: Cleaning Procedure

    Generic cleaning procedure applicable to all Precor equipment: TIP: There are many product specific PREVENTATIVE MAINTENANCE cleaning videos available on the Precor Connect SERVICE VIDEOS web page. Log in to your Precor Connect servicer account and select SERVICE VIDEOS, see SERVICE VIDEOS.
  • Page 23: Console & Pvs Display Power Requirements

    PVS display specification: Alternating Current: electric current which periodically reverses direction between positive and negative polarity. Direct Current: electrical current that only flows in one direction. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 14 any questions.
  • Page 24: Cable Tv Rf Power Requirements

    N after the receiver filters: in terms of power: CNR = C/N, in terms of decibels CNR (dB) = 10Log(C/N) = C (dBm) – N (dBm). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 15 any questions.
  • Page 25: Rf Cable Tv Wall Outlet Power Requirements

    The touchscreen consoles P62, P80, and P82) use a security token for communication to the Precor servers. The security token is a hash string that is sent with every API call from the FE’s to the Amazon Cloud. The security token originates after the equipment is registered at the location.
  • Page 26: Equipment Spacing Requirements

    The minimum side to side spacing between elliptical trainers is 19.7 in (0.5 m) and the min- imum front to back spacing is 19.7 in (0.5 m). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 17 any questions.
  • Page 27 2 General Information Equipment Spacing Requirements Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 18 any questions.
  • Page 28: Operation Verification

    DISPLAY TEST: Select DISPLAY TEST and follow prompts to run test. 2. Exit the Diagnostic Test menu, press the STOP key. Touchscreen consoles (P62, P80, and P82) only light-emitting diodes. Touchscreen console Control Processing Assembly. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 19 any questions.
  • Page 29 (moving arm models only) an input drive are operating smoothly and that there are no unusual noises. Make sure that the console INCLINE paddle control operation is smooth and working correctly. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 20 any questions.
  • Page 30 Handheld Handlebar Heart Rate Heart Rate ANT+ (pronounced ant plus) is a wireless protocol for monitoring sensor data such as a person's heart rate or a bicycle's tire pressure Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 21 any questions.
  • Page 31: Standard Service Menus

    Standard Service Menus About There is a set of equipment Standard Service Menus that are supported across Precor car- dio product lines designed to allow servicers and clubs to manage, configure/setup, and maintain/test the equipment: The service menus are grouped into functional service cat-...
  • Page 32: Led Consoles: P10, P30, P30I And P31

    Note: Service access code 65 "Information Display" is not used on touchscreen consoles. The Information Display menus are integrated into the Service Settings menus. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 23 any questions.
  • Page 33: How To Access The Standard Service Menus

    4 Standard Service Menus How to Access the Standard Service Menus How to Access the Standard Service Menus P10, P30, P30i and P31 LED consoles Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 24 any questions.
  • Page 34: P80 Touchscreen Console

    2. Press and hold the Pause key while pressing CH up >VOL down > VOL up > CH down: 3. Use the touch keypad to type in the service access code. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 25 any questions.
  • Page 35: P62 And P82 Touchscreen Consoles

    2. Press and hold the VOL down key while pressing CH up >CH down > CH down > CH up: 3. At the Sign-In screen, type in the service access code. Touchscreen Display Calibration shortcut Console shortcut to access the Touchscreen Calibration test. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 26 any questions.
  • Page 36: Debug Information Report Shortcut

    Short for Universal Serial Bus, is an industry standard developed in the mid-1990s that defines the cables, connectors and communications protocols used in a bus for connection, communication, and power supply between computers and electronic devices. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 27 any questions.
  • Page 37 4 Standard Service Menus How to Access the Standard Service Menus IMPORTANT: Do not remove the USB drive until the "Report was successful" mes- sage is shown, (approx. 1 min). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 28 any questions.
  • Page 38: Navigating The Service Menus

    3. On P31 SCL800 StairClimber consoles, the PAUSE key is replaced with the STOP key. There is also an additional handlebar grip Remote STOP key that performs the same func- tions. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 29 any questions.
  • Page 39: P30I Consoles

    • Use the touchscreen BACK softkey to return to the pre- vious menu display. • Continue selecting the BACK softkey to exit the service software. PAUSE hardkey Stop a running diagnostic test. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 30 any questions.
  • Page 40: P62 Touchscreen Consoles

    • Continue selecting the BACK hardkey to exit the service software. PAUSE hardkey Stop a running diagnostic test. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 31 any questions.
  • Page 41: Led Console Standard Service Menus

    (strides per minute) is equal to 2 X RPM. CROSSRAMP TEST menu: MACHINE TEST > CROSSRAMP TEST Active Status Light: Service and maintenance status light. Elliptical Fitness Crosstrainer steps per minute Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 32 any questions.
  • Page 42: Club Settings Menu (5651565)

    Sets the measurement units to U.S. Standard or Metric. Default: U.S. SELECT UNITS SET MAX WORKOUT Specifies the maximum workout time per session. Range: 1 to 240 minutes (or NO LIMIT) TIME Adaptive Motion Trainer Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 33 any questions.
  • Page 43 WARNING: The crossramp will automatically drive to the Default incline level after 90 sec of non-use. SET CUSTOM PROGRAM You can create and save two custom workouts on your treadmill and one custom workout on your other Precor equipment. SET CUSTOM Range: ON/OFF...
  • Page 44: Information Display

    *P31 console only. U-BASE SW The console upper base software version inform- ation. Treadmill StairClimber Printed circuit assembly, generally referred to as either an upper PCA or lower PCA. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 35 any questions.
  • Page 45 OFF on some models: (1)  ASL equipped machines only. (2)  TRM600 series treadmills only. (3)  SCL800 StairClimber only. (4)  Not used on SCL800 models. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 36 any questions.
  • Page 46: Touchscreen Console Standard Service Menus

    LAN equipment carrying the Wi-Fi logo have been interoperability tested for compatibility with one (or more) 802.11 standards, and certified by the Wi-Fi Alliance to be sold under the Wi-Fi brand. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 37 any questions.
  • Page 47 Note: Must be connected to the internet and register with ® (Preva Business Suite). menu: Settings > Partition Configuration Partition Con- OEM use only, contact Precor Customer Service for inform- figuration ation. Preva Business Suite Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 38 any questions.
  • Page 48: About Menu

    "Error Code Troubleshooting Guide", see Error Code Troubleshooting TRM800 version 1 treadmills mfg. dates 2010 thru 2014. TRM800 version 1 treadmills mfg. dates 2010 thru 2014. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 39 any questions.
  • Page 49 Network Time Protocol (NTP) is a networking protocol for clock synchronization between computer systems over packet-switched, variable-latency data networks. Upright Bike Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 40 any questions.
  • Page 50: Equipment Usage Menu

    Maintenance menu Menu: Service menu (51765761) > Settings > Maintenance Provides machine maintenance related information including: routine maintenance due status, machine operating condition, and ASL state. Recumbent Bike Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 41 any questions.
  • Page 51 Blue Pulsing: Preventative maintenance reminder. Motor controller, motor controller unit, or motor controller module: used on treadmills, con- tains the LPCA and motor controller functionality. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 42 any questions.
  • Page 52: System Settings Menu

    System Settings >Connectivity ® Connectivity includes Internet network and Preva Server Connectivity menu setup and configuration. menu: System Settings > Connectivity > Network Type     » Network Type Settings: Wired, Wi-Fi Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 43 any questions.
  • Page 53 Delay Specifies the idle wait time before entering standby mode. menu: System Settings > Display > Browser Range: ON/OFF     » Browser Default: ON Show (enable) the Browser app. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 44 any questions.
  • Page 54 System Settings > TV Settings > Closed Cap- tioning     » Closed Captioning Default: On Switches close caption feature ON/OFF.     » Export/Import menu: TV Settings > Export/Import Channels Channels Export/Import channel mapping using a USB .flash drive. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 45 any questions.
  • Page 55 Bluetooth is a wireless technology standard for exchanging data over short distances (using short-wavelength UHF radio waves in the ISM band from 2.4 to 2.485 GHz from fixed and mobile devices, and building personal area networks (PANs). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 46 any questions.
  • Page 56: System Tests Menu

    Save and restore the Connectivity, Display, Media, and Manage Settings Workout Limits settings. System Tests menu System Tests menu menu: Service menu (51765761) > System Settings > System Tests. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 47 any questions.
  • Page 57 Direct Current: electrical current that only flows in one direction. Alternating Current: electric current which periodically reverses direction between positive and negative polarity. analog to digital converter Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 48 any questions.
  • Page 58: Club Settings (5651565)

    (workout times and limits), and to help manage equipment service. Club Settings Menus About menu, see "About menu" on page 39. Equipment Usage menu, see "" on page 41. liquid crystal display. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 49 any questions.
  • Page 59: Information Display

    Refer to the following touchscreen console service menus for similar equipment inform- ation: About menu, see "About menu" on page 39. Equipment Usage, menu see "" on page 41. Maintenance menu, see "" on page 41. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 50 any questions.
  • Page 60: Adjustment Procedures

    Available Adjustment Procedures "First Stage Drive Belt Tension Adjustment" on the next page "Second Stage Drive Belt Tension Adjustment" on page 56 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 51 any questions.
  • Page 61: First Stage Drive Belt Tension Adjustment

    180 in-lbs +/- 54 (20.3 +/_ 4.5 Nm) (1)  New belt tension applies to new belt first time installations. Used belt tension applies to reinstalling an existing belt or re-tensioning an existing used belt. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 52 any questions.
  • Page 62: Videos

    4. Place the belt tension gauge onto the first stage drive belt midway between the Input Drive pulley and smaller Step-up Assembly pulley and measure the tension. Record Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 53 any questions.
  • Page 63 Note: Belt tension adjustment is an iterative process, only make small tension changes per adjustment. Be careful to NOT over tension the belt, which could result in damaging the belt or pulley hardware. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 54 any questions.
  • Page 64 "" on page 78. 11. Verify machine operation and return to service, see "Operation Verification" on page 19. See Also "Second Stage Drive Belt Tension Adjustment" on the next page Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 55 any questions.
  • Page 65: Second Stage Drive Belt Tension Adjustment

    180 in-lbs (20.3 Nm) (1)  New belt tension applies to new belt first time installations. Used belt tension applies to reinstalling an existing belt or when re-tensioning an existing used belt. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 56 any questions.
  • Page 66: Videos

    The tensioner hard- ware can be damaged and the belt cannot be tensioned if the Generator/Brake Assembly are not loosened. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 57 any questions.
  • Page 67 Note: Belt tension adjustment is an iterative process, only make small tension changes per adjustment. Be careful to NOT over tension the belt, which could result in damaging the belt or pulley hardware. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 58 any questions.
  • Page 68 10. Reinstall the Drive Access Panel, see "" on page 78. 11. Verify machine operation and return to service, see "Operation Verification" on page 19. See Also "First Stage Drive Belt Tension Adjustment" on page 52 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 59 any questions.
  • Page 69: Replacement Procedures

    "Moving Arms Replacement" on page 147 "Stairarm Replacement" on page 152 "Stairarm Pedal Replacement" on page 162 "Stairarm Wheel Replacement" on page 165 "Linkarm Replacement" on page 142 "Ramp Replacement" on page 169 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 60 any questions.
  • Page 70: Covers And Panels Replacement

    6 Replacement Procedures Covers and Panels Replacement Covers and Panels Replacement About These procedures provide instructions to remove and install the covers and panels. Elliptical Fitness Crosstrainer Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 61 any questions.
  • Page 71: Videos

    Drive Top Covers " > " on page 84 Drive Housing Covers " > " on page 84 Videos Service Video Link EFX600/700/800 Rear Drive Covers Rear Drive Covers Removal Replacement Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 62 any questions.
  • Page 72: Cover Replacement Procedures

    6 Replacement Procedures Covers and Panels Replacement Cover Replacement Procedures Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 63 any questions.
  • Page 73: Badge Carrier Assy Cover Replacement

    Make sure the badge carrier assembly cover tabs are securely fastened to the display mount weldment. Front Top Cover Replacement This procedure replaces the Front Top cover. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 64 any questions.
  • Page 74 1. Position the front top lift cover into position over the moving arm frame mounts and press to fit the front tabs in place. Secure using the one mounting screw and fully tighten. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 65 any questions.
  • Page 75: Front Rear Cover Replacement

    Secure using the two #3 Phillips screws at the top of the front rear cover. Fully tighten the screws. 2. Reinstall the front top cover, see "" on page 64. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 66 any questions.
  • Page 76 6 Replacement Procedures Covers and Panels Replacement Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 67 any questions.
  • Page 77: Side Covers Replacement

    3. Remove the one #3 Phillips right side cover mounting screw. Then remove the two right side cover retention bracket screws and remove the right side cover. Lower the Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 68...
  • Page 78 Note: Remove the right side cover first and then the left side cover. 4. Repeat procedure and remove the left side cover. Retain part(s) and/or fastener(s) for installation. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 69 any questions.
  • Page 79 Then reinstall the left side cover retention bracket and secure using the two mounting screws. Fully tighten screws. Note: Install the left side cover first and then the right side cover. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 70 any questions.
  • Page 80 2. Position the right side cover onto to frame weldment making sure that the bottom cover mounting tab is fully engaged in the clip. Then reinstall the one #3 Phillips mounting screw and fully tighten. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 71 any questions.
  • Page 81 3. Reinstall the right side cover retention bracket and secure using the two mounting screws. Fully tighten screws. 4. Reinstall the front rear cover, see "" on page 66. 5. Reinstall the front top cover, see "" on page 64. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 72 any questions.
  • Page 82: Base Front Cover Replacement

    1. Remove the two #3 Phillips screws at the front of the base front cover. Pull forward and up to remove. Retain part(s) and/or fastener(s) for installation. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 73 any questions.
  • Page 83 1. Position the base front cover onto the base back cover. Secure using the two #3 Phil- lips screws at the front of the base front cover. Fully tighten the screws. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 74...
  • Page 84: Base Back Cover Replacement

    1. Remove the two #3 Phillips screws at the front top of the base back cover. Pull up and rearward to remove. Retain part(s) and/or fastener(s) for installation. Installation Instructions Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 75 any questions.
  • Page 85: Drive Ramp Transition Cover Replacement

    2. Reinstall the base front cover, see "" on page 73. Retain part(s) and/or fastener(s) for installation. Drive Ramp Transition Cover Replacement This procedure replaces the Drive Ramp Transition cover. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 76 any questions.
  • Page 86 Slide the cover front mounting hooks into the ramp mounting bracket slots and then press down on the back of the cover to snap the rear mounting tabs in place. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 77...
  • Page 87: Drive Access Panel Replacement

    1. Use a #3 Phillips screwdriver to remove the two fasteners located at the bottom of the Drive Access panel . Slide the access panel downward and away from the drive top cover to remove. Retain part(s) and/or fastener(s) for installation. Installation Instructions Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 78 any questions.
  • Page 88 1. Slide the top of the Drive Access panel under the lip of the drive top cover and then press the cover into position over the access cover opening. 2. Secure cover with the two # 3 Phillips screw fasteners. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 79 any questions.
  • Page 89: Drive Disk Covers Replacement

    This procedure replaces the right and left Drive Disk covers. Description Drive Disk Cover - right Drive Disk Cover - left Videos Service Video Link Rear Drive Covers Replacement Rear Drive Covers Removal Procedure Removal Instructions Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 80 any questions.
  • Page 90 Repeat for the two remain- Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 81...
  • Page 91 Then lightly strike the Drive Disk cove at each latch catch pin location to snap in place. Make sure all three latch catch pins are secure. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 82...
  • Page 92 Two cover crank fasteners are now required. If missing screws, order additional screw, see "Parts" on page 204, bubble #155. 1. Reinstall the Drive Access panel, see "" on page 78. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 83 any questions.
  • Page 93: Drive Housing Covers Replacement

    This procedure replaces the Drive right and left Drive Housing covers. Description Drive Top Cover Drive Housing Cover - Right Drive Housing Cover - Left Ramp-to-Drive Transition Cover Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 84 any questions.
  • Page 94: Videos

    5. Remove the drive top cover: a. Remove the two top cover #3 Phillips screw fasteners. Retain part(s) and/or fastener(s) for installation. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 85 any questions.
  • Page 95 Continue to slide the top cover for- ward and lift up to remove. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 86 any questions.
  • Page 96 . Carefully slide the cover over the crank and remove. Retain part(s) and/or fastener (s) for installation. Note: The left drive housing cover must be removed prior to removing the right cover. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 87 any questions.
  • Page 97 . Unplug the light input cable. Carefully slide the cover over the crank and remove. Retain part(s) and/or fastener(s) for installation. Active Status Light: Service and maintenance status light. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 88 any questions.
  • Page 98 1. Carefully slide the right drive housing cover over the crank. Reconnect the ASL light input cable. Place the cover into position and use a 5/16" socket to reinstall the four screw fasteners. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 89 any questions.
  • Page 99 2. Carefully slide the left drive housing cover over the crank. Place the cover into pos- ition and use a 5/16" socket to reinstall the five screw fasteners. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 90 any questions.
  • Page 100 Make sure the top cover clips are secure and install the two #3 Phillips screw fasteners. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 91 any questions.
  • Page 101 " > " on page 80. 7. Reinstall the Drive Access panel, see "" on page 78. 8. Verify operation and return to service, see "Operation Verification" on page 19. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 92 any questions.
  • Page 102: Battery Replacement

    Fuse Type: Inline 10 Amp slow blow fuse, .25" diameter Direct Current: electrical current that only flows in one direction. Alternating Current: electric current which periodically reverses direction between positive and negative polarity. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 93 any questions.
  • Page 103: Replacement Procedure

    On treadmills, it is the console to base function interface and the motor con- troller unit (MCU). On self-powered units, it is the lower PCA console to base function inter- face. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 94 any questions.
  • Page 104 5. Reinstall the LPCA/Battery module cover using the one #2 Phillips screw. 6. Reinstall the left Drive Disk cove, see " > " on page 80. 7. Verify operation and return to service, see "Operation Verification" on page 19. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 95 any questions.
  • Page 105: First Stage Drive Belt Replacement

    Videos Service Video Link EFX600/700/800 Dual Stage Input Drive EFX600/700/800 Dual Stage Input Belt Tension Verification Drive Belt Tension Verification Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 96 any questions.
  • Page 106: Procedure

    5. Use a 1/2" socket to loosen first stage belt tensioner and walk the first stage drive belt off the input drive and smaller Step-up Pulley/Tensioner assembly pulleys. Remove Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 97...
  • Page 107 2. Adjust the first stage drive belt tension to specification, see "First Stage Drive Belt Tension Adjustment" on page 52. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 98 any questions.
  • Page 108 5 NM torque is equivalent to 5 newton's of force applied one meter from the center of the bolt, 6 ft-lb is equivalent to 6 lbs of force applied 1 foot away from the center of the bolt. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 99 any questions.
  • Page 109: Second Stage Drive Belt Replacement

    Videos Service Video Link EFX600/700/800 Dual Stage Input Drive EFX600/700/800 Dual Stage Input Belt Tension Verification Drive Belt Tension Verification Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 100 any questions.
  • Page 110: Procedure

    5. Use a 1/2" socket to loosen the first stage belt tensioner and walk the first stage drive belt off the input drive and smaller Step-up Pulley/Tensioner assembly pulleys. Remove the first stage drive belt. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 101 any questions.
  • Page 111 6. Use a 1/2" socket to loosen the second stage belt tensioner and walk the second stage drive belt off the Generator/Eddy Brake and larger Step-up Pulley/Tensioner assembly pulleys. Remove the second stage drive belt. Installation Instructions Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 102 any questions.
  • Page 112 Rotate the crank and make sure that the belt is properly aligned and seated in the pulley grooves. Adjust the first stage tensioner just enough to hold the tensioner mechanism and belt in place. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 103 any questions.
  • Page 113 5 NM torque is equivalent to 5 newton's of force applied one meter from the center of the bolt, 6 ft-lb is equivalent to 6 lbs of force applied 1 foot away from the center of the bolt. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 104 any questions.
  • Page 114 " > " on page 80. 9. Reinstall the Drive Access panel, see "" on page 78, 10. Verify operation and return to service, see "Operation Verification" on page 19. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 105 any questions.
  • Page 115: Generator/Eddy Brake Assembly Replacement

    "Removing the Stair- arm from the Input Drive Crank" on page 154. 4. Remove the Drive Top and left/right Drive Housing covers see " > " on page 84. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 106 any questions.
  • Page 116 On treadmills, it is the console to base function interface and the motor con- troller unit (MCU). On self-powered units, it is the lower PCA console to base function inter- face. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 107 any questions.
  • Page 117 Generator/Eddy Brake assembly pulley and larger second stage Step-up Pulley/Tensioner assembly pulley. Remove the second stage drive belt. Retain belt for installation. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 108 any questions.
  • Page 118 Retain part(s) and/or fastener(s) for installation. TIP: Remove the lower carriage bolt fastener first and then the upper. The upper bolt cannot be removed while the lower bolt is installed. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 109 any questions.
  • Page 119 3. Walk the second stage drive belt onto the Generator/Eddy Brake assembly pulley and larger second stage Step-up Pulley/Tensioner assembly pulley. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 110 any questions.
  • Page 120 4. Walk the first stage drive belt onto the smaller first stage Step-up Pulley assembly and Input Drive assembly pulleys and tension the belt to 140-150 lbs (63.5 - 68 kgs), "First Stage Drive Belt Tension Adjustment" on page 52. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 111 any questions.
  • Page 121 7. Route and reconnect the Generator cable and Eddy/Brake cable to the LPCA Gen- erator input (J1) and Eddy/Brake load (J7) connectors. Reinstall the LPCA/Bat- tery module cover and secure with the #2 Phillips screw fastener. Input and Output Interface. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 112 any questions.
  • Page 122 " > " on page 80. 11. Reinstall the Drive Access cover, see "" on page 78. 12. Verify operation and return to service, see "Operation Verification" on page 19. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 113 any questions.
  • Page 123: Step-Up Pulley/Tensioner Assembly Replacement

    This procedure provides instruction to remove and install the Step-up Pulley/Tensioner Assembly. The Step-up Pulley/Tensioner Assembly contain the step-up pulleys and the first and second stage drive belt tensioners Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 114 any questions.
  • Page 124: Step-Up Pulley/Tensioner Assembly Exploded View

    (2x) and bolt isolators (4x) can easily fall out of the mounting holes. Take care to keep track of these components for installation, see "Step-up Pulley/Tensioner Assembly Exploded View" above. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 115 any questions.
  • Page 125 6. Use a 1/2" socket to loosen the second stage belt tension and walk the second stage drive belt off the pulleys. Remove the second stage drive belt. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 116 any questions.
  • Page 126 Do not fully tension or over tension the belt. 4. Reinstall the Drive Components assembly, see "Drive Components assembly Replacement" on page 119. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 117 any questions.
  • Page 127 10. Reinstall the Drive Access cover, see "" on page 78. 11. Verify operation and return to service, see "Operation Verification" on page 19. .See Also "Drive Components assembly Replacement" on the facing page Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 118 any questions.
  • Page 128: Drive Components Assembly Replacement

    "Removing the Stair- arm from the Input Drive Crank" on page 154. 4. Remove the Drive Top and left/right Drive Housing covers see " > " on page 84. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 119 any questions.
  • Page 129 On treadmills, it is the console to base function interface and the motor con- troller unit (MCU). On self-powered units, it is the lower PCA console to base function inter- face. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 120 any questions.
  • Page 130 8. Use a 1/2" socket to loosen the first stage belt tensioner and walk the first stage drive belt off the Input Drive pulley and smaller first stage Step-up Pulley assembly pulley. Remove the first stage drive belt. Retain belt for installation. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 121 any questions.
  • Page 131 9. Use a 1/2" socket to remove the First Stage Tensioner hardware: the adjustment bolt (1x), washer (1x), bolt isolator (1x), and tug plate (1x). Retain part(s) and/or fastener (s) for installation. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 122 any questions.
  • Page 132 Tighten the second stage tensioner just enough to hold the tensioner hardware and belt in position. The belt will be properly tensioned after the Drive Com- ponents assembly is installed. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 123 any questions.
  • Page 133 5. Install the first stage drive belt by walking the belt onto the Input Drive pulley and the smaller first stage Step-up Pulley/Tensioner assembly pulley Rotate the crank and make sure that the belt is properly centered and seated in the pulley grooves. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 124 any questions.
  • Page 134 9. Reconnect the Generator input cable (J1) and Eddy/Brake load cable (J7) on the LPCA board. Reinstall the LPCA/Battery module cover and secure with the #2 Phillips screw fastener. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 125 any questions.
  • Page 135 14. Verify operation and return to service, see "Operation Verification" on page 19. See Also "Second Stage Drive Belt Tension Adjustment" on page 56 "First Stage Drive Belt Tension Adjustment" on page 52 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 126 any questions.
  • Page 136: Input Drive Assembly Replacement

    This procedure provides instruction to remove and install the Input Drive Assembly. Specifications System Component Specification Input Drive Assembly Nylock Bolts 300 +/- 90 in-lbs (34 +/- 10 Nm) Procedure Review entire procedure before starting. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 127 any questions.
  • Page 137 6. Use a 1/2" socket to loosen first stage belt tensioner and walk the first stage drive belt off the pulleys. Remove the first stage drive belt. Retain belt for installation. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 128...
  • Page 138 CAUTION: Do not reuse the Input Assy Nylock patch bolt fasteners for install- ation. Discard the used bolts and order new bolts for installation (see "Parts" on page 204, bubble # 296). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 129 any questions.
  • Page 139 5 NM torque is equivalent to 5 newton's of force applied one meter from the center of the bolt, 6 ft-lb is equivalent to 6 lbs of force applied 1 foot away from the center of the bolt. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 130 any questions.
  • Page 140 2. Adjust the first stage tensioner as necessary to walk the first stage drive belt onto the Input drive and smaller first stage drive pulleys. Rotate the crank and make sure that the belt is properly aligned and seated in the pulley grooves. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 131 any questions.
  • Page 141 "Second Stage Drive Belt Tension Adjustment" on page 56. Retention belt if not within specification. 5. Tighten the two Drive Components assembly carriage bolt fasteners, torque to 180 in- lbs (20.3 Nm). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 132 any questions.
  • Page 142 8. Reinstall the left and right Drive Disk covers, " > " on page 80. 9. Reinstall the Drive Access cover, "" on page 78. 10. Verify operation and return to service, see "Operation Verification" on page 19. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 133 any questions.
  • Page 143: Lpca (Lower Pca) Board Replacement

    On treadmills, it is the console to base function interface and the motor con- troller unit (MCU). On self-powered units, it is the lower PCA console to base function inter- face. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 134 any questions.
  • Page 144: Lpca System Block Diagram

    6 Replacement Procedures LPCA (Lower PCA) Board Replacement LPCA System Block Diagram Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 135 any questions.
  • Page 145: Lpca Interface Connections

    6 Replacement Procedures LPCA (Lower PCA) Board Replacement LPCA Interface Connections Interface Not Used - Lift (J3) Battery (J9) Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 136 any questions.
  • Page 146: Lpca Fuse Locations

    There are two replaceable fuses located on the LPCA board: 2 Amp LPCA power supply 6.3 Amp lift motor fuse. Alternating Current: electric current which periodically reverses direction between positive and negative polarity. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 137 any questions.
  • Page 147: Procedure

    1. Remove the Left Drive Disk Cover, see " > " on page 80. 2. Remove the one #2 Phillips screw fastener and remove the LPCA/Battery Module cover. Retain part(s) and/or fastener(s) for installation. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 138 any questions.
  • Page 148 Disconnect the Eddy/Brake (J7) cable c. Disconnect the Battery (J9) cable d. Disconnect the Comm Serial (J2) cable e. Disconnect the Active Status Light (J12) cable Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 139 any questions.
  • Page 149 5. Remove the two #2 Phillips screw fastener and remove the LPCA board. Retain part (s) and/or fastener(s) for installation. 6. If attached, disconnect the AC Adapter (J4) cable Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 140 any questions.
  • Page 150 5. Reinstall the LPCA/Battery module cover using the one #2 Phillips screw fastener. 6. Reinstall the Left Drive Disk cover, see " > " on page 80. 7. Verify operation and return to service, see "Operation Verification" on page 19. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 141 any questions.
  • Page 151: Linkarm Replacement

    300 +/- 90 in-lbs (34 +/- 10 Nm) Procedure Review entire procedure before starting. Removal Instructions Repeat this procedure for both the right and left Linkarm removal. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 142 any questions.
  • Page 152 2. Disconnect the Linkarm from the Stairarm. a. Remove the #2 Phillips screw and remove the Outer Linkarm Cover. Retain part(s) and/or fastener(s) for installation. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 143 any questions.
  • Page 153 Retain part(s) and/or fastener(s) for installation. Installation Instructions 1. Attach the Linkarm to the Stairarm: a. Reinstall the Linkarm Transition cover and then the Inner Linkarm cover onto the Stairarm linkarm mount. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 144 any questions.
  • Page 154 5 NM torque is equivalent to 5 newton's of force applied one meter from the center of the bolt, 6 ft-lb is equivalent to 6 lbs of force applied 1 foot away from the center of the bolt. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 145 any questions.
  • Page 155 9/16" mounting bolt. Torque to 300 +/- 90 in-lbs (34 +/- 10 Nm). c. Reinstall the Outer Linkarm cover and secure using the #2 Phillips screw. 3. Verify operation and return to service, see "Operation Verification" on page 19. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 146 any questions.
  • Page 156: Moving Arms Replacement

    300 +/- 90 in-lbs (34 +/- 10 Nm) Procedure Review entire procedure before starting. Removal Instructions Repeat this procedure for both the right and left Moving Arms. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 147 any questions.
  • Page 157 Loosen the 9/16" Linkarm hex head mounting bolt and remove the Linkarm from the Moving Arm. Retain part(s) and/or fastener(s) for installation. c. Remove the Inner Linkarm cover from the Moving Arm. Retain part(s) and/or fastener(s) for installation. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 148 any questions.
  • Page 158 Either removing or loosening the Nylock set screw will compromise the integrity of the Nylock patch. Discard and order new set screws for installation (see Exploded View Diagrams, bubble # 252). Installation Instructions Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 149 any questions.
  • Page 159 5 NM torque is equivalent to 5 newton's of force applied one meter from the center of the bolt, 6 ft-lb is equivalent to 6 lbs of force applied 1 foot away from the center of the bolt. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 150 any questions.
  • Page 160 Reinstall the Outer Linkarm cover and secure using the #2 Phillips screw. 6. Reinstall the front top cover, see "" on page 64. 7. Verify operation and return to service, see "Operation Verification" on page 19. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 151 any questions.
  • Page 161: Stairarm Replacement

    Specifications System Component Specification Link Arm Fastener 300 +/- 90 in-lbs (34 +/- 10 Nm) Crank Retention Plate Screw 30 +/- 9 in-lbs (3.4 +/- 1 Nm) Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 152 any questions.
  • Page 162: Procedure

    Removing the Linkarm from the Stairarm 1. Remove the Linkarm from the Stairarm: a. Remove the #2 Phillips screw fastener and remove the Outer Linkarm Cover. Retain part(s) and/or fastener(s) for installation. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 153 any questions.
  • Page 163 Remove the #2 Phillips screw and slide the Outer Pivot Block cover rearward and away from the frame to remove. Retain part(s) and/or fastener(s) for install- ation. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 154 any questions.
  • Page 164 Retain part(s) and/or fastener(s) for installation. 3. Remove the Stairarm from the ramp. Roll the wheel down the track and off the back of the ramp. Installation Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 155 any questions.
  • Page 165 Parts Exploded View Diagram bubble # 283. e. Reinstall the Outer Pivot Block cover and secure using the #2 Phillips screw. Installing the linkarm onto the Stairarm Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 156 any questions.
  • Page 166: Stairarm Replacement - Machines With Original Input Drive Assembly

    Review entire procedure before starting. Removal Repeat this procedure for both the left and right Stairarm removal. Removing the Linkarm from the Stairarm Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 157 any questions.
  • Page 167 2. Remove the Stairarm from the Input Drive Crank: a. Remove the #2 Phillips screw fastener and slide the Outer Pivot Block cover rearward and away from the frame to remove. Retain part(s) and/or fastener(s) Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 158 any questions.
  • Page 168 1. Reinstall the Stairarm onto the ramp. Carefully place the stairarm wheel onto the back of the ramp track and then roll the wheel up the ramp. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 159 any questions.
  • Page 169 Reinstall the Outer Pivot Block cover and secure using the #2 Phillips screw. Installing the Linkarm onto the Stairarm 3. Reinstall the Linkarm onto the Stairarm: a. Reinstall the Linkarm Transition cover onto the Stairarm weldment Linkarm Mount. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 160 any questions.
  • Page 170 9/16" hex head screw and torque to 300 +/- 90 in-lbs (34 +/- 10 Nm). d. Reinstall the Outer Linkarm Cover and secure using the #2 Phillips screw. 4. Verify operation and return to service, see "Operation Verification" on page 19. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 161 any questions.
  • Page 171: Stairarm Pedal Replacement

    Procedure Removal Repeat this procedure for both the right and left stairarm wheel replacement. 1. Remove the four #2 Phillips pedal mounting screws and remove the pedal. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 162 any questions.
  • Page 172 5 NM torque is equivalent to 5 newton's of force applied one meter from the center of the bolt, 6 ft-lb is equivalent to 6 lbs of force applied 1 foot away from the center of the bolt. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 163 any questions.
  • Page 173 6 Replacement Procedures Stairarm Pedal Replacement 1. Verify operation and return to service, see "Operation Verification" on page 19. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 164 any questions.
  • Page 174: Stairarm Wheel Replacement

    100 in-lbs (11.3 Nm) Procedure Removal Repeat this procedure for both the right and left stairarm wheel replacement. 1. Remove the stairarm, see "Stairarm Replacement" on page 152. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 165 any questions.
  • Page 175 Retain the two spacers, wheel axle, and retainer if in good condition. Discard and replace any worn or damaged parts. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 166 any questions.
  • Page 176 Thread the mounting bolt into the Retainer and torque to 100 in-lbs (11.3 Nm). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 167 any questions.
  • Page 177 6 Replacement Procedures Stairarm Wheel Replacement 4. Reinstall the removed stairarm(s), see "Stairarm Replacement" on page 152. 5. Verify operation and return to service, see "Operation Verification" on page 19. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 168 any questions.
  • Page 178: Ramp Replacement

    2. Remove the left and right stairarms, see "Stairarm Replacement" on page 152. 3. Remove the two front mounting bolts, flat washers, and nuts . Retain part(s) and/or fastener(s) for installation. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 169 any questions.
  • Page 179 1. Slide the ramp front onto the display mount weldment. Align the front bolt holes and secure using the two mounting bolts, flat washers, and nuts. Do not fully tighten. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 170...
  • Page 180 Drive Ramp Transition cover (see "Drive Ramp Transition Cover Replacement" on page 76). 6. Verify equipment operation and return to service, see "Operation Verification" on page 19. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 171 any questions.
  • Page 181: Troubleshooting

    Use the following basic troubleshooting steps to help guide you through a systematic approach to troubleshoot and resolve equipment issues: Active Status Light: Service and maintenance status light. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 172 any questions.
  • Page 182: Validate The Customer Reported Issue

    Outlet voltage to low: Low out-of-spec outlet voltage can be caused by a large voltage drop in the facility circuit panel-to-wall outlet circuit due to an extremely Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 173 any questions.
  • Page 183: Verify (Reproduce) The Customer Issue

    For power require- ment information, refer to the Power Requirements topic. Make sure that each Precor treadmill is connected to a separate 20 amp individual branch circuit outlet. No other devices can be connected to the same circuit outlet except for one optional (Personal Viewing System) display if installed.
  • Page 184: Verify Service Bulletin And Software Update Incorporation

    Make sure that the machine is up to date with all released service bulletins, tech-tips, and software updates before troubleshooting an issue. The list of current service bulletins, tech- tips, and software updates can be viewed and downloaded from the Precor Connect web- site. Make sure that all released service bulletins/Tech-Tips and software updates have been incorporated.
  • Page 185: Verify That There Are No Current Active Error Codes

    Error Code Troubleshooting Guide for information to help resolve the issue. Also, when calling Precor customer service for assistance, refer to the Error Log or CPA Event Log for additional information to help the representative resolve the issue. Refer to Error Code & CPA Error Log, see "Error Log &...
  • Page 186: Verify Hardware Validation Diagnostic Tests

    Also make sure that there are no related service bulletins that may resolve the issue. Browse the list of available Troubleshooting procedures for related Troubleshoot- ing information. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 177 any questions.
  • Page 187: Standard Error Codes

    Standard Error Codes About There is a set of standard error codes implemented across Precor cardio exercise equip- ment. Error codes are system generated codes that identify specific machine fault con- ditions. The maintenance software monitors error code event conditions, when a fault is...
  • Page 188 On treadmills, it is the console to base function interface and the motor con- troller unit (MCU). On self-powered units, it is the lower PCA console to base function inter- face. Upper Printed Circuit Assembly board located in the console. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 179 any questions.
  • Page 189: Viewing Error Codes (Error Log & Cpa Event Log)

    The Error Code Troubleshooting Guide provides a complete list of all supported error codes and information about the error code including the Active Status Light: Service and maintenance status light. light-emitting diodes. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 180 any questions.
  • Page 190: Troubleshooting With Error Codes

    Note: Be aware that not all machine failures will cause an error code event. Use physical observation and mechanical troubleshooting skills to resolve non error code issues. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 181 any questions.
  • Page 191: Error Log & Cpa Event Log

    On treadmills, it is the console to base function interface and the motor con- troller unit (MCU). On self-powered units, it is the lower PCA console to base function inter- face. Upper Printed Circuit Assembly board located in the console. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 182 any questions.
  • Page 192: Error Log

    Error Log Error Log Error Log Applies To: LED (P10, P30, P30i and P31) consoles About Active Status Light: Service and maintenance status light. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 183 any questions.
  • Page 193 Typical Error Log data format metrics: Error/Warning code entry number: 1 thru "n" (1 is the newest error code and "n" is the oldest) Event Type: Error "ERR" or Warning "WRN" Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 184 any questions.
  • Page 194: Cpa Event Log

    IMPORTANT: . Make sure to only use the CPA ERROR or CPA WARNING tagged event codes for service related issues, refer to the Error Code Troubleshooting Guide for description and troubleshooting information. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 185 any questions.
  • Page 195 The CPA Event Log provides the following function softkeys Softkey Description REFRESH Refreshes the CPA Event Log with any missing current error codes. CLEAR Removes all error codes from the CPA Error Log. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 186 any questions.
  • Page 196 The save CPA Event Error Log feature is used by Precor to investigate machine issues. Occasionally, Precor may request you to save the CPA Error Log error code data to a USB flash drive and then send the USB drive to Precor customer service.
  • Page 197: Active Status Light "Asl

    On treadmills, it is the console to base function interface and the motor con- troller unit (MCU). On self-powered units, it is the lower PCA console to base function inter- face. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 188 any questions.
  • Page 198: Asl States

    Indicates an error has occurred, was self-corrected and the machine can be used. The fault can be cleared. Yellow Pulsing There is a current non-recoverable fault condition, there is a loss of a Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 189 any questions.
  • Page 199: Asl Settings And Functions

    When set to OFF, the Maintenance Reminder counter continues counting down the miles (or hours) remaining which can be viewed in the service access menu, see "Viewing the current ASL state" on the facing page. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 190 any questions.
  • Page 200 The maintenance counter shows the remaining miles (or hours) until the machine main- tenance is due. Reaching zero triggers the ASL pulsing blue "maintenance due" state. Clearing the Blue Pulsing ASL State (Maintenance Counter reset) Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 191 any questions.
  • Page 201 1. The Maintenance > Operating Condition parameter must be reset from the Inspect condition to the Normal condition. After resetting the Operating Condition to Normal, the ASL state will change from solid yellow to the solid blue state. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 192 any questions.
  • Page 202 Event Log and clear the error code by selecting the Clear con- trol. Note: Clearing the CPA Event Log does NOT clear the error codes from the Event Log. Touchscreen console Control Processing Assembly. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 193 any questions.
  • Page 203: System Troubleshooting Procedures

    System Troubleshooting procedures provide information and procedures to help you troubleshoot and repair elliptical issues. Available Troubleshooting Procedures "Blown Battery Fuse Troubleshooting" on the facing page See Also Troubleshooting Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 194 any questions.
  • Page 204: Blown Battery Fuse Troubleshooting

    If the fuse fails after power up, the fuse is not causing the power failure, con- tinue troubleshooting the cause of the electrical power failure. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 195 any questions.
  • Page 205 7 Troubleshooting System Troubleshooting Procedures See Also "System Troubleshooting Procedures" on page 194 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 196 any questions.
  • Page 206: Preventive Maintenance (Pm)

    Precor product web page, see "  PM Guides" below. There are also many PM ser- vice task instructional videos available to view from the Precor Connect servicer web site, " PM Service Videos" on the next page. Precor Customer PM Plans...
  • Page 207: Pm Service Videos

    There are many products that have product PM service videos. The list of current available product PM videos are located on the Precor Connect > SERVICE VIDEOS web page. Not all products currently include PM videos, please review the web site for the latest video updates.
  • Page 208: Theory Of Operation

    (MCU). On self-powered units, it is the lower PCA console to base function inter- face. Adaptive Motion Trainer Active Status Light: Service and maintenance status light. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 199 any questions.
  • Page 209: System Component Overview

    The base also monitors error conditions and sends detected error code data to the console. Electrically erasable programmable read-only memory and is a type of non-volatile memory. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 200 any questions.
  • Page 210 Upper Printed Circuit Assembly board located in the console. Upper PCA board Printed circuit assembly, generally referred to as either an upper PCA or lower PCA. Active Status Light: Service and maintenance status light. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 201 any questions.
  • Page 211 On treadmills, it is the console to base function interface and the motor con- troller unit (MCU). On self-powered units, it is the lower PCA console to base function inter- face. Upper PCA board Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 202 any questions.
  • Page 212: System Wiring Diagram

    Active Status Light processor receives simple commands from the Console, see Active Status Light (ASL). System Wiring Diagram light-emitting diodes. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 203 any questions.
  • Page 213: Parts

    First use the machine Exploded View Diagram to identify a machine replacement part and the associated bubble number. Then go to the Parts List and use the part bubble number to obtain the Precor part number. Precor Connect Partner's website...
  • Page 214 Then go to the Parts Identification Table, locate the bubble number in the "BUBBLE #" column and the associated part number in the "PART #" column Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 205 any questions.
  • Page 215 However, the service manual may not reflect the latest equipment part updates. So always refer to the equipment Exploded View Diagram and Parts List on Precor Connect to obtain the latest part information. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 206 any questions.
  • Page 216: Exploded View Diagrams And Parts List

    : It is recommended that you go to the servicer website to Precor Connect obtain the most current version of the Exploded View Diagram and part number information. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 207 any questions.
  • Page 217: Exploded View Diagram - Fixed Arm Models

    10 Parts Exploded View Diagram - Fixed Arm Models Exploded View Diagram - Fixed Arm Models Page 1 of 5 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 208 any questions.
  • Page 218 10 Parts Exploded View Diagram - Fixed Arm Models Exploded View Diagram - Fixed Arm Models Page 2 of 5 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 209 any questions.
  • Page 219 10 Parts Exploded View Diagram - Fixed Arm Models Exploded View Diagram - Fixed Arm Models Page 3 of 5 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 210 any questions.
  • Page 220 10 Parts Exploded View Diagram - Fixed Arm Models Exploded View Diagram - Fixed Arm Models Page 4 of 5 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 211 any questions.
  • Page 221 10 Parts Exploded View Diagram - Fixed Arm Models Exploded View Diagram - Fixed Arm Models Page 5 of 5 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 212 any questions.
  • Page 222: Exploded View - Moving Arm Models

    10 Parts Exploded View - Moving Arm Models Exploded View - Moving Arm Models Page 1 of 5 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 213 any questions.
  • Page 223 10 Parts Exploded View - Moving Arm Models Exploded View - Moving Arm Models Page 2 of 5 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 214 any questions.
  • Page 224 10 Parts Exploded View - Moving Arm Models Exploded View - Moving Arm Models Page 3 of 5 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 215 any questions.
  • Page 225 10 Parts Exploded View - Moving Arm Models Exploded View - Moving Arm Models Page 4 of 5 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 216 any questions.
  • Page 226 10 Parts Exploded View - Moving Arm Models Exploded View - Moving Arm Models Page 5 of 5 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 217 any questions.
  • Page 227: Parts List - Fixed Arm Models

    10 Parts Parts List - Fixed Arm Models Parts List - Fixed Arm Models Page 1 of 4 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 218 any questions.
  • Page 228 10 Parts Parts List - Fixed Arm Models Parts List - Fixed Arm Models Page 2 of 4 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 219 any questions.
  • Page 229 10 Parts Parts List - Fixed Arm Models Parts List - Fixed Arm Models Page 3 of 4 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 220 any questions.
  • Page 230 10 Parts Parts List - Fixed Arm Models Parts List - Fixed Arm Models Page 4 of 4 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 221 any questions.
  • Page 231: Parts List - Moving Arm Models

    10 Parts Parts List - Moving Arm Models Parts List - Moving Arm Models Page 1 of 5 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 222 any questions.
  • Page 232 10 Parts Parts List - Moving Arm Models Parts List - Moving Arm Models Page 2 of 5 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 223 any questions.
  • Page 233 10 Parts Parts List - Moving Arm Models Parts List - Moving Arm Models Page 3 of 5 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 224 any questions.
  • Page 234 10 Parts Parts List - Moving Arm Models Parts List - Moving Arm Models Page 4 of 5 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 225 any questions.
  • Page 235 10 Parts Parts List - Moving Arm Models Parts List - Moving Arm Models Page 5 of 5 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 226 any questions.
  • Page 236: Product Literature & Videos

    Service & Install Training Precor E-Learning Center E-Learning System SalesForce Login SalesForce Login * Always log in to Precor connect using your Precor Connect account login information. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 227 any questions.
  • Page 237: Service Videos

    Machine Leveling procedure Machine Leveling Pro- cedure ‡ Always log in to your Precor connect servicer account. Guest login users do not have access to all features. Elliptical Fitness Crosstrainer Treadmill Emergency Stop: Safety clip and lanyard attached to the stop switch to immediately turn off power bringing the machine to a stop.
  • Page 238 11 Product Literature & Videos Service Videos Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 229 any questions.
  • Page 239: Appendix A : Edition Information

    No part of this manual may be reproduced in any form or by any means (including electronic storage and retrieval or translation into a foreign language) without prior agreement and writ- ten consent from Precor Incorporated as governed by United States and international copy- right laws.
  • Page 240: Appendix B : Notices And Safety

    Any party contemplating the use of Precor product designs is hereby forewarned that Precor considers the unauthorized appro- priation of its proprietary rights to be a very serious matter. Precor will vigorously pursue all unauthorized appropriation of its proprietary rights.
  • Page 241: Safety Notices

    Service Safety Guidelines Prior to doing any machine service, review the Service Safety Guidelines, see "Service Safety Guidelines" on page 3. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page iii any questions.

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