Troubleshooting - Honeywell MultiRAE Series User Manual

CHAPTER
16
Problem
Cannot turn on
power after
charging the
battery
Lost password
Buzzer, LED
lights, and
vibration motor
Inoperative
"Lamp" message
when power on.
Lamp alarm.
Pump failed
message. Pump
alarm.
Error 3004
Error 1004:
Wireless Module
Not Found
Error 1005
Programming
Options not
available
Honeywell MultiRAE Series™

Troubleshooting

Probable Cause
Defective charging circuit.
Defective battery.
Buzzer and/or other alarms
disabled.
Bad buzzer, LED lights,
PCB, or vibration motor(s).
Low ion concentration
inside PID lamp specially in
cold environments when
first powered on.
Defective PID lamp or
defective circuit.
Inlet probe blocked. Direct
connection to a gas outlet
while the gas value is
turned off.
Water trap filter sucks in
water. Water trap filter too
dirty. Water condensed
along the inlet probe.
Bad pump or pump circuit
Pumped Model gas plate is
installed in diffusion model.
Bad Wireless Module or
connection
Firmware upgrade past
1.40 lost wireless capability
Sensor Not Supported
Password not entered
Solution
Replace battery or charger. Try another
charge of battery.
Call Technical Support at +1 888-749-8878
Check under "Alarm Settings" in
Programming Mode that buzzer and/or
other alarms are not turned off.
Call an authorized service center.
Turn the unit off and back on.
Replace UV lamp.
Remove the blocking objects and then press
[Y/+] key to reset the pump alarm.
Replace contaminated water trap filter. Be
careful not to allow water condensation
inside the unit.
Replace the pump.
Turn Off the instrument and replace gas
plate with correct one.
Open unit to check wire to modem is
connected to PCB
Send unit into RMA group for repair
Incorrect sensor in location slot. Check
correct sensor's location.
Basic Programming is by default. Password
must be entered (default is "0,0,0,0") to
access Programming Menu
155 User Manual