Related Manuals for Unitron Moxi V-R
Summary of Contents for Unitron Moxi V-R
- Page 1 Moxi V-R, Moxi V-RT Hearing aid guide Powered by Vivante Unitron Moxi V-R Unitron Moxi V-RT Unitron Moxi V-R FLEX:TRIAL Unitron Moxi V-RT FLEX:TRIAL Unitron Moxi V-R/RT charger A Sonova brand...
- Page 2 (chapter 25). Unitron Moxi V-R Unitron Moxi V-RT FLEX:TRIAL* FLEX:TRIAL* Hearing aid models Earpieces Unitron Moxi V-R (9/7/5/3/1) Non wireless charging Unitron Moxi V-RT (9/7/5/3/1) Dome accessory Unitron Moxi V-R FLEX:TRIAL SlimTip Unitron Moxi V-RT FLEX:TRIAL...
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Page 3: Table Of Contents
2. Parts of the hearing aid and charger ........4 Thank you for choosing these hearing aids. 3. Preparing the charger .............8 Unitron is a hearing solution company that believes 4. Charging your hearing aids ............. 9 people should feel really good about the entire 5. - Page 4 1. Quick guide Multi-function button with indicator light Charging your hearing aids The button has several functions, the Before using your hearing aids for the first time, primary function is as an on/off switch. it is recommended to charge them for 3 hours. Together with your hearing care profes- After placing your hearing aid in the charger, the indicator sional, you can decide if it also allows for...
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Page 5: Parts Of The Hearing Aid And Charger
2. Parts of the hearing aid and charger Unitron Moxi V-R hearing aids Multi-function button with indicator light switches between listening programs, changes the volume level, and accepts or rejects mobile phone calls depending on your customized fitting Wire - connects the speaker unit to your hearing aids... - Page 6 Charger External power supply Charger case lid USB cable (< 3 m) Power supply* Space for earpieces *The power supply may not be provided with this product. Any power supply with the below specifications may be used. Power supply specification Power supply input voltage 100-240 VAC, 50/60 Hz, current 0.25 A...
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Page 7: Preparing The Charger
Please ensure to charge the hearing aids within operating temperature range: The Moxi V-R/RT charger may be used with +5° to +40° Celsius (41° to 104° Fahrenheit). an external power supply that fulfills the specifications in the table on previous... - Page 8 The charging process will automatically Using the charger stop when the batteries are fully charged, Refer to chapter 3 for charger set-up so the hearing aids can be safely left in Insert the hearing aids into the charging the charger. It can take up to 3 hours to slots and the earpieces in the large cavity.
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Page 9: Left And Right Hearing Aid Markers
3) Remove the hearing aids from the 5. Left and right hearing aid markers charging slots by simply lifting them out There is a red or blue marking on the back of of the charger. the hearing aid and on the speaker. This will The hearing aid can be set to switch on tell you if it is a left or a right hearing aid. -
Page 10: Putting Your Hearing Aids On Your Ears
6. Putting your hearing aids on your 7. Removing the hearing aid ears 1. Pull on the bend of the 1. Place the hearing aid over wire and remove the the top of your ear. hearing aid from behind 2. Hold the wire where it the ear. -
Page 11: Multi-Function Button
Solid red for 2 Hearing aid is switching off information. seconds When you switch on the hearing aid you might hear a start-up melody Bluetooth is a registered trademark owned by the Bluetooth SIG, Inc. ® and used under license by Unitron. -
Page 12: Tap Control
10. Tap control 11. Connectivity overview The illustration below shows some of the con- Tap control is available for models V9, V7, nectivity options available for your hearing V5 and V3. aids. If paired with a Bluetooth enabled device, multiple functions can be accessed using tap control e.g. -
Page 13: Initial Pairing
12. Initial pairing Connecting to your mobile phone After your hearing aids have been paired to Pairing to a Bluetooth enabled device ® your phone, they will automatically connect for the first time again when your phone and hearing aids are It is only necessary to perform the pairing turned on and in range. -
Page 14: Phone Calls
13. Phone calls Making a phone call Enter the phone number and press the dial Your hearing aids allow direct communica- button. You will hear the dialing tone through tion with Bluetooth enabled devices. When ® your hearing aids. Your voice is picked up by paired and connected to a phone, you will the hearing aid microphones and transmitted hear notifications, incoming call notification... - Page 15 Accepting a phone call Ending a phone call When receiving a call, in-coming call notifica- A call can be ended by a long press on the tion will be heard in the hearing aids (e.g. ring upper or lower part of the multi-function but- tone or voice notification).
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Page 16: Flight Mode
Rejecting a phone call 14. Flight mode An incoming call can be rejected by a long Your hearing aids operate between 2.4 GHz– press on the upper or lower part of the multi- 2.48 GHz frequency range. When flying some function button on the hearing aid (more operators require all devices to be switched than 2 seconds) or directly on your phone. -
Page 17: Rebooting Your Hearing Aid
Use this technique if your hearing aid is Compatibility information in an error state. This will not remove or The Unitron Remote Plus app can be used on phones delete any program or settings. with Bluetooth Low Energy (LE) capability. Please ress the lower part of the multi-func- 1. -
Page 18: Listening In Public Places
Alternatively it is possible to access the 17. Listening in public places telecoil program via the Unitron Remote Your hearing aids may have a telecoil Plus app. option (Moxi V-RT) that can help you hear Ensure you are standing or seated within... -
Page 19: Operating, Transport And Storage Conditions
18. Operating, transport and storage These hearing aids are classified as IP68. This means that they are water and dust conditions resistant and designed to withstand The product is designed such that it daily life situations. They can be worn functions without problems or restrictions in the rain but should not be fully sub- if used as intended, unless otherwise... -
Page 20: Care And Maintenance
If the device has been subject to storage 19. Care and maintenance and transport conditions outside of the Expected service life: recommended use conditions, wait 15 The hearing aids and the compatible minutes before starting the device. charger have the expected service life of five years. - Page 21 General information Daily Hearing aid: Before using hair spray or applying cos- metics, you should remove your hearing Inspect the earpiece or dome for ear- aid from your ear, because these prod- wax and moisture deposits and clean ucts may damage it. the surfaces with a lint-free cloth.
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Page 22: Exchanging The Earwax Protection
Weekly 20. Exchanging the earwax protection Hearing aid: Your hearing aid is equipped with an Clean the earpiece or dome with a soft, earwax protection to protect the speaker damp cloth or with a special cleaning from earwax damage. cloth for hearing aids. For more in-depth maintenance instructions, please see Please check the earwax protector regu- your hearing care professional. - Page 23 2. Gently pull off the ear- Exchanging the earwax protection with piece or dome to remove. CeruShield™ Disk Gently rotate the CeruShield Disk in the direction indicated by the arrows until a free opening appears under the bin icon. 3. Clean the speaker with a To remove a used lint-free cloth.
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Page 24: Service And Warranty
21. Service and warranty Attaching the earpiece or dome to the speaker Local warranty 1. Hold the speaker in one hand Please ask the hearing care professional where and the earpiece or dome in you purchased your hearing aids and charger the other. -
Page 25: Compliance Information
Standard hearing system Date of purchase: USA - FCC ID: Canada - IC: Unitron Moxi V-R KWC-MRP 2262A-MRP Authorized hearing care professional (stamp/ Unitron Moxi V-RT KWC-MRP 2262A-MRP signature): Unitron Moxi V-R FLEX:TRIAL KWC-MRP 2262A-MRP Unitron Moxi V-RT FLEX:TRIAL KWC-MRP 2262A-MRP... - Page 26 Notice 1 Radio information of your wireless hearing aid This device complies with Part 15 of the FCC Rules and with RSS- Antenna type Resonant loop antenna 210 of Industry Canada. Operation is subject to the following two Operation frequency 2.4 GHz –...
- Page 27 Immunity standards EN 60601-1-2 Compliance with emission and immunity standards IEC 60601-1-2 Emission standards EN 60601-1-2 EN 61000-4-2 IEC 60601-1-2 IEC 61000-4-2 EN 55011 EN IEC 61000-4-3 CISPR11 IEC 61000-4-3 CISPR32 EN 61000-4-4 CISPR25 IEC 61000-4-4 EN 55025 EN 61000-4-5 CISPR25:2016 IEC 61000-4-5 EN 61000-4-6...
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Page 28: Information And Explanation Of Symbols
23. Information and explanation of This symbol indicates that it is important for the user to symbols pay attention to the relevant warning notices in this user guide. With the CE symbol, Sonova AG confirms that Important information for handling and product safety. this product –... - Page 29 Indicates the manufacturer’s catalogue number so that Atmospheric pressure during transportation and the medical device can be identified. storage: 500 hPa to 1060 hPa. Indicates that the device is a medical device. During transportation keep dry. This symbol indicates that it is important for the user to read and take into account the relevant information in this user guide.
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Page 30: Troubleshooting Guide
24. Troubleshooting guide Cause Possible remedy Issue: battery does not last the whole day Cause Possible remedy Hearing aids not fully Place hearing aids in Issue: will not turn on charged powered charger Dead battery Place hearing aids in Battery needs to be Consult your hearing care powered charger replaced... - Page 31 Cause Possible remedy Cause Possible remedy Issue: not loud enough Issue: intermittent sound Low volume Turn up volume; see hearing Low battery Place hearing aids in care professional if problem powered charger persists Issue: two long beeps Low battery Place hearing aids in powered charger Low battery Place hearing aids in...
- Page 32 Cause Possible remedy Cause Possible remedy Issue: not clear, distorted Issue: mobile phone calls not being heard through hearing aid Poorly fitting custom Consult your hearing care Hearing aid is in flight Turn hearing aid off and back molds/domes professional mode on again Custom molds/domes...
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Page 33: Important Safety Information
25. Important safety information Cause Possible remedy Please read the relevant safety informa- Issue: charging does not start tion and limitations-of-use information Charger is not connected Connect the charger to a to a power supply power supply on the following pages before using your Hearing aids are not Insert hearing aids correctly hearing aid. - Page 34 Intended patient population Indications Hearing aids: This device is intended General clinical indications for the use of for patients with unilateral and bilateral, hearing aids and tinnitus feature are: Presence of hearing loss • mild to profound hearing loss from 8 Uni- or bilateral hearing loss •...
- Page 35 Neural hearing loss (retro-cochlear Visible evidence of significant ceru- • • pathologies such as absent/non- men accumulation or a foreign body viable auditory nerve) in the ear canal; Charger: Please note, contraindications Pain or discomfort in the ear; • are not derived from the charger, but from Abnormal appearance of the ear- •...
- Page 36 The hearing care professional may decide The records confirm that all nec- • that a referral is not appropriate or in the essary considerations about the best interest of the patient when the fol- patient’s best interests have been lowing applies: made.
- Page 37 Side effects: The hearing aid is suitable for the home Physiological side-effects of hearing aids healthcare environment and due to their like tinnitus, dizziness, wax build up, too portability it may happen that it is used much pressure, sweating or moisture, in professional healthcare facility envi- blisters, itching and/or rashes, plugged ronment like physician offices, dental...
- Page 38 Important information serious incident is described as any incident that directly or indirectly led, might have led Hearing aids will not restore normal hearing or might lead to any of the following: and will not prevent or improve a hearing the death of a patient, user or other person •...
- Page 39 ments or areas where flammable anes- Warnings thetics are handled) or where electronic The rechargeable hearing aids contain equipment is prohibited. The device is lithium-ion batteries that can be taken not ATEX certified. onto airplanes as carry-on luggage. The If you feel pain in or behind your ear, if Hearing aids cannot be placed in the it is inflamed or if skin irritation and checked-in baggage and can only be...
- Page 40 Please note that interference can also This hearing aid is not for children below be caused by power lines, electrostat- 36 months. The usage of this device by ic discharge, airport metal detectors children and individuals with cognitive etc. impairment should be supervised at all Keep magnets at least 15 cm (6 inch- •...
- Page 41 customized earpieces is designed for Portable RF communications equipment normal use. A strong physical impact to (including peripherals such as antenna the ear (e.g. during sports) may cause cables and external antennas) should be the customized earpiece to break. This used no closer than 30 cm (12 inches) to may lead to perforation of the ear canal any part of the hearing aids, including...
- Page 42 The receiver (loudspeaker) of hearing Cables and cords wrapped around the aids contain static magnets. Keep a neck may cause strangulation. Do not distance of 2 inches (approx. 5 cm) or leave the device and its components more between the magnets and the site unattended with children, individuals of the implanted shunt valve.
- Page 43 Product safety WARNING: This device uses a lithium Protect your hearing aid and charging button/coin battery. These batteries accessories from heat and sunlight are hazardous and can cause severe (never leave near a window or in the car). or fatal injuries in 2 hours or less if Never use a microwave or other heating they are swallowed or placed inside devices to dry your hearing aid or charg-...
- Page 44 Do not drop your hearing aid or charg- Special medical or dental examination ing accessories. Dropping onto a hard including radiation described below, surface can damage your hearing aid or may adversely affect the correct func- charging accessories. tioning of your hearing aids. Remove Charger and power supply must be pro- and keep them outside the examination tected against shocks.
- Page 45 Only use approved charger described in Never wash the microphone inputs. Do- this user guide for charging your hear- ing so could cause it to lose its special ing aids, otherwise the devices may be acoustic features. damaged. Do not use your hearing aid and charger Make sure that you always completely in areas where electronic equipment is dry your hearing aid after use.
- Page 46 Mobile phone compatibility rating The performance of the individual hearing Some hearing aid users have reported a buzzing aids may vary with individual mobile phones. sound in their hearing aids when they are using Therefore, please try these hearing aids with mobile phones, indicating that the mobile phone your mobile phone or, if you are purchasing a and hearing aids may not be compatible.
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Page 47: Tinnitus Masker
26. Tinnitus masker Should you develop any side effects while us- ing the tinnitus masker, such as headaches, Tinnitus masker uses broadband noise to provide nausea, dizziness or heart palpitations or ex- temporary relief of tinnitus. perience a decrease in auditory function such Tinnitus masker warnings as decreased loudness tolerance, worsening The tinnitus masker is a broadband sound... - Page 48 Important information Your feedback Record your specific needs or concerns and bring to The tinnitus masker generates sounds your first office visit after getting your hearing aids. that are used as part of your personalized temporary tinnitus management program This will help your hearing care professional to address your needs.
- Page 49 Australian Sponsor : Sonova Australia Pty Ltd. 12 Inglewood Place, Norwest NSW 2153 Australia And importer for European Union : Sonova Deutschland GmbH Max-Eyth-Str. 20 70736 Fellbach-Oeffingen, Germany Pat. www.sonova.com/en/intellectualproperty For a listing of Unitron group companies, please visit www.unitron.com...
- Page 50 Distributor Manufacturer: Sonova AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland unitron.com 7 6 1 3 3 8 9 6 1 4 0 7 7...