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Samsung Manuals
Smart TV
QN65QN900BFXZA
E-manual
Samsung QN65QN900BFXZA E-Manual page 3
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
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151 Using Other Functions
153 Running Data Service Automatically
Precautions and Notes
154 Before Using the Recording and Timeshift Functions
156 Read Before Using Apps
157 Read Before Using the Internet Function
159 Read Before Playing Photo, Video, or Music Files
173 Read After Installing the TV
174 Supported Resolutions for UHD Input Signals
175 Resolutions for Input Signals supported by 8K models
(QN7**B series or higher)
176 Supported Resolutions for FreeSync (VRR)
177 Read Before Connecting a Computer (Supported
Resolutions)
180 Supported Resolutions for Video Signals
182 Read Before Using Bluetooth Devices
183 Licenses
Troubleshooting
Picture Issues
184 The screen is flashing or has become dark
184 The picture is not bright, or the picture colors do not look
clear
185 The picture colors are black and white or do not look the
way they should look
186 The TV automatically turns off by itself
186 TV (The Frame TV) cannot be turned off
.
186 Unable to power on
187 The TV remains on or does not turn on automatically
.
187 Unable to find a Channel
187 The TV image does not look as good as it did in the store
188 Displayed video looks blurry
188 The picture is distorted
188 There is a dotted line on the edge of the screen
188 The picture won't display in full screen
189 The Caption function in the TV menu is deactivated
189 Captions appear on the TV screen
189 The HDR of the connected external device turns off
Sound and Noise Issues
190 How can I connect an audio device to the TV
?
190 There is no sound or the sound is too low at maximum
volume
.
190 The picture is good but there is no sound
.
191 HDMI (eARC) is connected, and there is no sound
.
191 The speakers are making an odd sound
.
191 The sound is interrupted
.
191 Whenever a function is used on the TV or the channel is
changed, the TV voices the activity. The TV explains in voice-
over the video scenes displayed on the screen.
192 The TV audio is not being played through the Sound bar or
A/V receiver
.
192 The sound is not heard clearly
.
192 The volume of the external device cannot be adjusted
.
192 I want to turn the TV and audio device off and on at the
same time.
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