Troubleshooting
The following are troubleshooting solutions for each problem.
Picture Issues
When the TV has trouble with the picture, these steps may help resolve the problem.
The screen is flashing or has become dark
If your TV is flickering or dimming sporadically, you may need to disable some of the energy efficiency features.
Disable
Brightness
Optimization,
•
Menu
Optimization
Try Now
•
Menu
Reduction
Try Now
•
Menu
Try Now
•
Menu
Run
Picture
Test. When the tested image quality is normal, check the signal of the connected device.
•
Menu
The picture is not bright, or the picture colors do not look clear
If the screen appears too dim, try changing the settings under
Brightness
Reduction.
•
Menu
•
Menu
Optimization
Try Now
•
Menu
Reduction
Try Now
Brightness
Reduction,
Settings
All Settings
Settings
All Settings
Settings
All Settings
Settings
All Settings
Settings
Support
Device Care
Settings
All Settings
Settings
All Settings
Settings
All Settings
Motion
Lighting, or
General & Privacy
Power and Energy Saving
General & Privacy
Power and Energy Saving
General & Privacy
Power and Energy Saving
Picture
Expert Settings
Self Diagnosis
Reset Picture
Picture
Expert Settings
General & Privacy
Power and Energy Saving
General & Privacy
Power and Energy Saving
- 184 -
Contrast
Enhancer.
Contrast Enhancer
Try Now
Picture Test
Try Now
or disabling
Brightness
Reset Picture
Try Now
Brightness
Brightness
Motion Lighting
Optimization,
Brightness
Brightness