Panasonic KX-TG6411 Operating Instructions Manual page 47

Answering system (KX-TG6421 series: page 3)
Problem
The unit does not record
new messages.
I cannot operate the
answering system.
I cannot operate the
answering system
remotely.
While recording a greeting
message or listening to
messages, the unit rings
and the operation stops.
For assistance, please visit http://www.panasonic.com/help
Cause/solution
L The answering system is turned off. Turn it on
(page 31).
L The message memory is full. Erase unnecessary
messages (page 32).
L The recording time is set to "Greeting only".
Change the setting (page 36).
L If you subscribe to a voice mail service,
messages are recorded by your service
provider/telephone company, not your
telephone. Change the unit's number of rings
setting or contact your service
provider/telephone company (page 35).
L Someone is using the unit. Wait for the other user
to finish.
L A caller is leaving a message. Wait for the caller
to finish.
L The handset is too far from the base unit. Move
closer.
L You are entering the wrong remote access code.
If you forgot the remote access code, store a new
remote access code (page 33).
L Press each key firmly.
L The answering system is turned off. Turn it on
(page 35).
L You are using a rotary/pulse telephone. Try again
using a touch-tone phone.
L A call is being received. Answer the call and try
again later.
Useful Information
47