LG WM6700HBA Owner's Manual
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LG WM6700HBA Owner's Manual

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OWNER'S MANUAL
WASHING MACHINE
Read this owner's manual thoroughly before operating the
appliance and keep it handy for reference at all times.
ENGLISH
WM6700H*A
www.lg.com
MFL70701247
Copyright © 2023 LG Electronics Inc. All Rights Reserved.
Rev.00_011223

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  • Page 1 Scan to see the online manual. OWNER'S MANUAL WASHING MACHINE Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. ENGLISH WM6700H*A www.lg.com MFL70701247 Copyright © 2023 LG Electronics Inc. All Rights Reserved. Rev.00_011223...

  • Page 2: Table Of Contents

    Loading the Washer Adding Cleaning Products Control Panel Wash Cycles Cycle Modifiers Options and Extra Functions More Options and Settings 37 SMART FUNCTIONS Using LG ThinQ Application Smart Diagnosis Function 41 MAINTENANCE Regular Cleaning Periodic Maintenance Care in Cold Climates 47 TROUBLESHOOTING...

  • Page 3: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages.
  • Page 4 • Use this appliance only for its intended purpose. • If the product has been submerged in water, sitting in standing water, or waterlogged, do not come in contact with the product and immediately contact an LG Electronics Customer Information Center for instructions before resuming use.
  • Page 5 IMPORTANT SAFETY INSTRUCTIONS • Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. • Do not mix chlorine bleach with ammonia or acids such as vinegar. Follow package directions when using laundry products.

  • Page 6: Caution Statements

    IMPORTANT SAFETY INSTRUCTIONS CAUTION STATEMENTS CAUTION • To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following: Installation • Install the product on a firm and level floor. Operation •...

  • Page 7: Product Overview

    • For your safety and for extended product life, use only authorized components. The manufacturer is not responsible for product malfunction, property damage or bodily injury caused by the use of separately purchased unauthorized components, parts, or non-LG products. Front View...
  • Page 8 PRODUCT OVERVIEW Accessories Product Specifications Model WM6700H*A Included Accessories Electrical 120 V~, 60 Hz Requirements Min. / Max. Water 20 psi - 120 psi (138 kPa Pressure - 827 kPa) Dimensions (Width X 27'' X 39" X 33 1/8''' (70 Height X Depth) cm X 99 cm X 84 cm) Maximum Depth with...

  • Page 9: Installation

    INSTALLATION INSTALLATION Before Installing Installation Overview Please read the following installation instructions first after purchasing this washer or transporting it to another location. Choosing the Proper Location Unpacking and Removing Shipping Material Connecting the Inlet Hoses Connecting the Drain Hose Leveling the Washer Final Installation Check WARNING...

  • Page 10: Choosing The Proper Location

    10 INSTALLATION WARNING • Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service personnel- Do not contact the following parts while the appliance is energized: pump, valve, motor, control board. Tools Needed •...

  • Page 11: Unpacking And Removing Shipping Material

    INSTALLATION Unpacking Shipping Material Dimensions and Clearances *Some models do not ship with drum support. 1/4'' (0.5 cm) Lift the washer off the foam base. • After removing the carton and shipping Stacking or Pedestal Installation material, lift the washer off the foam base. The washer can be stacked under a dryer or on top •...

  • Page 12: Connecting The Water Inlet Hoses

    • Do not reuse old hoses. Use only new hoses faucet. when installing the washer. Old hoses could leak or burst causing flooding and property damage. Contact an LG Customer Information Center for assistance in buying hoses. NOTE • Periodically check the hoses for cracks, leaks, and wear, and replace the hoses every five years.

  • Page 13: Connecting The Drain Hose

    INSTALLATION • Let the water drain into a bucket, and check beyond 66" (168 cm), the drain function will be the water temperature to make sure you’ve increasingly affected. connected the hoses to the correct faucets. • Never create an airtight seal between the hose and the drain with tape or other means.

  • Page 14: Leveling The Washer

    14 INSTALLATION Leveling the Washer hoses with the provided tie strap (ribbed side on inside). The drum of the washer spins at very high speeds. To minimize vibration, noise, and unwanted movement, the floor must be a solid, level surface. CAUTION 24 - 96 "...

  • Page 15: Final Installation Check

    INSTALLATION Adjust the leveling feet. leveling feet, place them under the back leveling feet. • Turn all 4 leveling feet in one direction to raise the washer or the other direction to lower it. This side up Remove backing Recheck the washer’s levelness. Check the level again.
  • Page 16 16 INSTALLATION WARNING • Do not use an adapter or extension cord. Doing so may result in serious injury, fire, electric shock, or death. • For best performance, plug the appliance into its own individual outlet. This helps prevent overloading house wiring circuits which could cause a fire hazard from overheated wires.

  • Page 17: Operation

    OPERATION OPERATION Before Use WARNING • To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance. Operation Overview Sort laundry and load the washer. • Sort laundry by fabric type, soil level, color and load size as needed. Open the door and load items into the washer.

  • Page 18: Sorting Laundry

    18 OPERATION End of cycle. • When the cycle is finished, a melody sounds. Immediately remove the clothing from the washer to reduce wrinkling. • Check around the door seal when removing the load for small items that may be caught in the seal. NOTE •...

  • Page 19: Loading The Washer

    OPERATION outdoor clothes, and plastic mats.) Failure to do so may result in personal injury or damage to the washer, clothes, walls, floor, and surrounding objects due to abnormal vibration. • Remove the stuffing from pillows and cushions before washing the covers. Failure to do so can cause excessive vibration, resulting in damage to the washer, clothes, nearby objects, walls, and floor.

  • Page 20: Adding Cleaning Products

    20 OPERATION • The washer can be fully loaded, but the drum • For proper wash performance, always measure should not be tightly packed with items. The detergent using the measuring device provided door of the washer must close easily. by the detergent manufacturer.
  • Page 21 OPERATION softener for 8-12 lb (4-6 kg) of normally soiled After filling the reservoirs, insert the lids and laundry. This can be changed using the Default turn them to the right until they are tightly Det. Dispense or Default Soft. Dispense closed.
  • Page 22 22 OPERATION Close the detergent dispenser drawer slowly before starting the cycle. • Slamming the detergent dispenser drawer may result in the detergent overflowing into another compartment or pouring into the tub earlier than programmed. CAUTION • Do not place or store laundry products, such as detergent, bleach, or liquid fabric softener, on Turn the knob to select Off and press the top of your washer.
  • Page 23 OPERATION Powdered or liquid color-safe bleach will not dispense properly. • Follow the manufacturer’s recommendations when adding bleach. Never add more than one cup, and do not exceed the maximum fill line or the bleach may be dispensed immediately and damage fabrics.

  • Page 24: Control Panel

    24 OPERATION Control Panel Control Panel Features Power On/Off Button • Press this button to turn the washer on or off. • Pressing this button during a cycle will cancel that cycle and any load settings will be lost. • The door will unlock after a brief pause. NOTE •...
  • Page 25 OPERATION Option and Extra Function Buttons • These buttons allow you to select additional cycle options. Time and Status Display Status Display • The display shows the settings, estimated time remaining, options, and status messages. Door Lock Indicator • This indicator lights up when the cycle starts and the door is locked. •...

  • Page 26: Wash Cycles

    26 OPERATION Wash Cycles The wash cycles are designed for specific types of wash loads. Select the cycle that best matches the load contents for maximum wash performance and fabric care. See Sorting Laundry section for best results, and follow the fabric care labels on your garments. For a guide to fabric care symbols, see Sorting Laundry section.
  • Page 27 OPERATION Cycle Bedding Description Suitable for washing blankets or bulky items which have difficulty absorbing water, such as pillows, blankets, comforters, sheets or pet bedding. • Do not use this cycle to wash a mixed load of bedding and non-bedding items. •...
  • Page 28 28 OPERATION Cycle Heavy Duty Soil Level Default: Heavy Available: All Cycle Allergiene Description This is a powerful, high-temperature cycle designed specifically to reduce certain allergens. NOTE • Selecting this cycle automatically incorporates steam into the wash cycle. • This cycle can significantly reduce allergens in bedding and clothing. •...
  • Page 29 OPERATION Cycle Rinse+Spin Description Select this cycle to rinse and spin a load separately from a regular cycle. • This can be helpful in preventing fresh stains from setting in fabrics. • Change the spin speed by repeatedly pressing the Spin button after selecting the cycle.
  • Page 30 30 OPERATION Cycle Jeans Description This cycle is designed specifically for jeans. Wash Temp. Default: Cold Available: Hot, Warm, Cold, Tap Cold Spin Speed Default: High Available: Ex. High, High, Medium, Low Soil Level Default: Medium Available: All Cycle Dresses Description Washes lightly soiled cocktail dresses.
  • Page 31 Available: Ex. High, High, Medium, Low Soil Level Default: Heavy Available: All Download Cycles The wash cycle below can be downloaded on the LG ThinQ App. Cycle Overnight Description Reduces washing noise and continues tumbling after the cycle to prevent wrinkles.
  • Page 32 32 OPERATION TurboWash Cold Cycle Steam Fresh Care Pre-wash Wash Sanitary Rinse+Spin Spin Only Hand/Wool Active Wear Swimwear Kids Wear Jeans † Dresses Color Care † Sweat Stains † Small Load Large Load † X Large Load † Overnight †...

  • Page 33: Cycle Modifiers

    OPERATION Cycle Modifiers Temp. Make sure the wash temperature is suitable for the type of load you are washing. About Modifier Buttons • Press the Temp. button repeatedly to select the Each cycle has default settings that are selected wash and rinse temperature combination for the automatically.

  • Page 34: More Options And Settings

    34 OPERATION More Options and Settings Steam Adding this option to a wash cycle helps provide Press the Options button and turn the knob to superior cleaning performance. Using steam gives select the desired option or setting from the menu. fabrics the cleaning benefits of a very hot wash.
  • Page 35 • Normal: Uses the default amount Additional Settings > Cycle Optimization on the product or Product Cycle Management in • More: Increases the default amount by 10% the LG ThinQ application. Remote Start Use a smartphone to control your washer remotely.
  • Page 36 36 OPERATION Turn the knob to select or change the setting • This function cleans residual detergent or and press the (OK) button to save the softener in the hose connected to the setting. ezDispense(when changing the type of detergent or softener). To return to the previous screen, press the CAUTION Options button again or press the...

  • Page 37: Smart Functions

    • Smart Diagnosis - This function provides useful information for diagnosing and solving issues with the Run the LG ThinQ application and sign in with appliance based on the pattern of use. your existing account or create an LG account to sign in.
  • Page 38 You can also monitor your cycle wireless router manual. operation so you know how much time is left in the • LG ThinQ is not responsible for any network cycle. connection problems or any faults, malfunctions, or errors caused by network connection.
  • Page 39 SMART FUNCTIONS Appliances that have been successfully connected • Consult the dealer or an experienced radio/TV can download a variety of specialty cycles specific technician for help. to the appliance. This device complies with part 15 of the FCC Rules. Operation is subject to the following two Once cycle download is completed in the conditions:...

  • Page 40: Smart Diagnosis Tm Function

    ANY RADIO OR TV INTERFERENCE CAUSED BY diagnosis method. UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD • Launch the LG ThinQ application and select the VOID THE USER’S AUTHORITY TO OPERATE THE Smart Diagnosis feature in the menu. Follow EQUIPMENT.

  • Page 41: Maintenance

    MAINTENANCE MAINTENANCE • Wipe with a damp cloth. WARNING • Do not touch the surface or the display with • To reduce the risk of fire, electric shock, or injury sharp objects. to persons, read this entire owner’s manual, including the SAFETY INSTRUCTIONS, before operating this appliance.
  • Page 42 42 MAINTENANCE Cleaning the ezDispense Drawer • Do not exceed the maximum fill line when adding bleach or powdered cleaners. Remove and clean the ezDispense reservoir every Powdered cleaners may remain in the drum time you refill the detergent/softener or change to after cleaning.
  • Page 43 MAINTENANCE If the detergent or softener is hardened inside Wear rubber gloves and protective goggles. the ezDispense reservoirs, remove the covers on the reservoirs, and clean the insides of the Dilute 3/4 cup (177 mL) of liquid chlorine reservoirs with warm water. bleach in 1 gallon (3.8 L) of water.
  • Page 44 44 MAINTENANCE Remove foreign objects and soak the filters in Drain any remaining water. white vinegar or a lime scale remover. • Unclip the drain hose and remove the plug • If using a lime scale remover, follow the from the drain hose to drain the remaining manufacturer’s instructions.

  • Page 45: Care In Cold Climates

    MAINTENANCE Plug the power cord into a properly grounded electrical outlet. Insert the drain pump filter and twist it clockwise. Add 1 gallon of nontoxic recreational vehicle (RV) antifreeze to the empty drum and close the door. • Never use automotive antifreeze. Turn on the washer and press the Spin button.
  • Page 46 46 MAINTENANCE Turn off the faucets connected to the water inlet hoses. Pour hot water on the frozen faucets to thaw the water inlet hoses and remove the water inlet hoses. Immerse the water inlet hoses in hot water to thaw them.

  • Page 47: Troubleshooting

    0.8 fl oz. Do not set the ezDispense default for more than the maximum recommended amount (for full loads). For additional assistance calculating, use the LG ThinQ app. How do I use a special detergent for sportswear or hand washables? Turn off the ezDispense function and use the manual dispenser.
  • Page 48 48 TROUBLESHOOTING Error Messages Problem Possible Cause & Solution Door open The door is opened. • Open and close the door again. If the message keeps appearing, unplug the power cord and call for service. Door unlocked The door is not secured. •...
  • Page 49 TROUBLESHOOTING Problem Possible Cause & Solution Freeze error Inlet hose, drain hose or drain pump is frozen. • See Care in Cold Climates. No temp detected Control error. • Unplug the washer and wait 60 minutes. Reconnect power and try again. •...
  • Page 50 50 TROUBLESHOOTING Noises Problem Possible Cause & Solution Clicking Door lock sounds when the door locks or unlocks. • Normal operation Spraying or hissing Water spraying or circulating during the cycle • Normal operation Humming or Drain pump is pumping water from the washer at times during a cycle. Gurgling •...
  • Page 51 TROUBLESHOOTING Operation Problem Possible Cause & Solution Water Leaking Hoses are not connected correctly. • Check hoses and connectors for leaks, cracks, and splits. • Check and tighten hose connections. House drain pipes are clogged. • The washer pumps out water very rapidly. Check for water backing up out of the drain pipe during drain.
  • Page 52 52 TROUBLESHOOTING Problem Possible Cause & Solution Incomplete or no Too much detergent used. dispensing of • Make sure that the suggested amount of detergent is used according to the detergent manufacturer’s recommendations. You may also dilute the detergent with water to the maximum fill line on the compartment to avoid clogging.
  • Page 53 TROUBLESHOOTING Problem Possible Cause & Solution Washer is not filling Inlet hoses may be kinked. properly. • Check that inlet hoses are not kinked or clogged. Energy efficiency • This is a High-Efficiency (HE) washer. As a result, the water level settings for this washer may be different than for a conventional washer.
  • Page 54 54 TROUBLESHOOTING Problem Possible Cause & Solution Staining Bleach or softener dispensed too soon. • Dispenser compartment was overfilled or closed too quickly, causing the bleach or softener to dispense immediately. Always measure bleach, and never use more than 1 cup. Bleach or softener was added directly to the wash load in the drum.
  • Page 55 Move the router closer to the appliance or purchase and install a Wi-Fi repeater. LG ThinQ is asking for a password to connect to the product. • If you are asked to provide a password to connect to the product (not to your home network) during the Wi-Fi setup, enter the last 4 characters of the network name, repeated twice, with no spaces.

  • Page 56: Limited Warranty

    Should your LG Washer (“Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product (“You”) and applies only when purchased lawfully and used within the United States including U.S.
  • Page 57 Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department-Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
  • Page 58 If you and LG are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.
  • Page 59 LIMITED WARRANTY www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on “Find My Model & Serial Number”). You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure.

  • Page 60: Canada

    ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW. Should your LG Washer ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. ("LGECI") will, at its option, repair, replace or pro rate the Product upon receipt of proof of the original retail purchase.
  • Page 61 (ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair.
  • Page 62 If you and LG are unable to resolve the dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein.
  • Page 63 Except as otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails in the arbitration.
  • Page 64 LG Customer Information Center For inquiries or comments, visit www.lg.com or call: U.S.A. 1-800-243-0000 1-888-542-2623 CANADA Register your product Online! www.lg.com...

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