TRENDnet TEW-830MDR2K-CA User Manual

TRENDnet TEW-830MDR2K-CA User Manual

Ac2200 wifi mesh router, ac2200 wifi mesh router system

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TRENDnet User's Guide

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Summary of Contents for TRENDnet TEW-830MDR2K-CA

  • Page 1 Cover Page TRENDnet User’s Guide...
  • Page 2: Table Of Contents

    Manually configure your Internet connection ............. 35 IPv6 Settings ........................ 35 Add static routes ......................36 File Sharing ........................37 Firewall ........................39 Open a device on your network to the Internet ............39 © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 3: Product Overview

    2 x Power adapter (12V DC, 1.5A) • Wall mount screws If any package contents are missing or damaged, please contact the retail store, online retailer, or reseller/distributor from which the product was purchased. TEW-830MDR2K © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 4: Features

    The WiFi mesh router system uses an intuitive app-based installation process, making Beamforming increases real-time performance by directing stronger wireless signals to setup a breeze using our TRENDnet WiFi Mesh app. In minutes, you’ll have your AC2200 your specific location. Beamforming improves wireless range, reception, and throughput WiFi Mesh Router System up and running providing whole home WiFi coverage.
  • Page 5: Product Hardware Features

    Connect the included power adapter from your router power port and to an available power outlet. Reset Button Using a pen or paperclip, push and hold the reset button for 15 seconds and release to reset the router. © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 6: Application Diagram

    Solid – Device is operating normally. Blue Blinking – Devices are pairing to WiFi mesh network. Note: Additional device LED may blink between orange and blue during pairing process and red after pairing is completed © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 7: Initial Setup

    • Computers/devices with an Ethernet port (also called network port) or wireless networking capabilities. • A modem and Internet service to your home, provided by your ISP (modem typically supplied by your ISP). • A router to connect multiple devices to the Internet. © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 8: Router Installation

    Username: _________ Password: ________________ Service Name: _________________ (Optional) DNS Servers Address 1 (Static IP): _____. _____._____._____ DNS Servers Address 2 (Static IP): _____. _____._____._____ (Optional) Reconnect Mode: Always / On Demand / Manual (Optional) © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 9 TRENDnet User’s Guide Hardware Installation 2. Using your mobile device, download and install the TRENDnet Mesh mobile app by scanning the appropriate QR code below for y our mobile device. 1. Connect your modem to the mesh router Internet port (blue and connect the included power adapter.
  • Page 10 TEW-830MDR / TEW-830MDR2K TRENDnet User’s Guide 5. When reaching the final step, if setting up one router only, tap Connect to TRENDnet 6. When setup is completed, tap Login to access the router management configuration. Mesh now at the bottom of the screen to connect to the router with the new settings and login.
  • Page 11: Trendnet Mesh App Settings

    The main page displays the tested Internet bandwidth and any additional TEW-830MDR TRENDnet Mesh App Settings mesh nodes connected to your mesh network. At the login screen, enter the user name and password you created during initial setup and tap Login. © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 12 TEW-830MDR / TEW-830MDR2K TRENDnet User’s Guide Devices © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 13 If your Windows® computer is not able to discover any network devices, you may not have network discovery and file sharing enabled, therefore, you may need to set the network to a private network and turn the feature on in Windows® © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 14 3. When prompted for a user name and password, enter the same user name and password you created during the initial app setup which is the same user name and password used to log into your router using the app. © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 15 TEW-830MDR / TEW-830MDR2K TRENDnet User’s Guide WiFi WiFi Guest Network © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 16 WiFi / Advanced Settings Parental Controls Note: Increasing the bandwidth setting may allow you to obtain WiFi throughput however, depending on the WiFi environment and interference, this may negatively affect your WiFi connection stability. © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 17 In the parental control list of client devices, tap the client device would like to apply the parental control rule. In this example, we’ll select User1. Note: If you are applying a scheduled rule, please ensure the device time settings are set correctly before applying the schedule rule. © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 18 TEW-830MDR / TEW-830MDR2K TRENDnet User’s Guide © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 19 TEW-830MDR / TEW-830MDR2K TRENDnet User’s Guide Parental Controls/QoS For the QoS settings, you can prioritize traffic by setting specific clients to high priority. Tap Save to save the configuration settings. © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 20 TEW-830MDR / TEW-830MDR2K TRENDnet User’s Guide Settings Tap the menu icon at the top left of the Home page. When the menu appears, tap Settings. © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 21 This page will display your public Internet IP address (WAN) information provided by 830MDR mesh network. Enter the new User Name, Current Password, and New your ISP (Internet Service Provider) Password, then tap Save to save the configuration settings. © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 22 WAN port (blue) to one of the existing LAN ports of and tap Next, then follow the remaining steps to upgrade the firmware. your existing Internet router. © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 23 Tap Save to save your configuration settings. and adjusts some parameters. To apply the new configuration, a system reboot will be needed. Tap Save to save the configuration changes. © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 24 TEW-830MDR / TEW-830MDR2K TRENDnet User’s Guide Settings/Language Diagnosis This page allows you to set the app language settings. Tap Save to save the configuration settings. © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 25 Important Note: For additional configuration changes, it is recommended that you use a computer to access the router management interface instead of mobile device. © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 26: Trendnet Web Gui Settings

    2. You may receive a warning that the site may not be secure. Click More Information or Advanced (depending on your web browser) to choose alternative options to access the router management web configuration. © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 27: Check The Router System Information

    LAN. Bridge mode. Note: The WAN status information displayed depending on your WAN connection type • Time - Displays the current day and time settings of the device. and settings. © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 28 • 5GHz-2 802.11AC/N Wireless AP Mesh Backhaul Mode: Displays the current mesh backhaul mode of the 5GHz-2 band. By default, this band set exclusively as dedicated mesh backhaul connection between other mesh nodes. © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 29 • IP Address: Displays the current IP address of each node/mesh device. • Firmware: Displays the current firmware version of each node/mesh device. • Uptime: Displays the current time each node/mesh device has been connected to the wireless mesh network without interruption. © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 30 • Location: Displays if the client device is currently connected via wired Ethernet cable or wireless including which wireless mesh node the client is connected. • Status: Displays if the client device is currently online or offline. © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 31: Wireless Settings

    802.11n on both 2.4GHz and 5GHz. This setting may provide more stability than 20MHz/40MHz, 40MHz, 80MHz for connectivity in busy wireless environments where there are several neighboring wireless networks in the area. © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 32 Force 5GHz (Default) – Selecting this option will automatically move 5GHz capable wireless clients if wireless clients initially connect to the 2.4GHz band. This option will not allow dual band (2.4GHz/5GHz) wireless clients to connect the 2.4GHz band, only the 5GHz band. © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 33: Guest Network

    WiFi router/node/mesh device. Checked turns off the ability for wireless client devices to find your wireless guest network. It is still possible for wireless client devices to be manually configured to connect to your network. Note: Disabling this settings will disable WPS functionality. © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 34: Connect Wireless Devices To Your Router

    If you are still experiencing low or no signal consider repositioning the wireless devices, For the widest coverage area, install your router near the center of installing additional access points or wireless extenders. your home, and near the ceiling, if possible. © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 35: Change Your Router Ip Address

    IP address to be assigned to another computer or device. • Domain Name: Enter a domain name to issue to DHCP clients. 4. To save changes to this section, click Apply at the bottom of the page when finished. © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 36: Set Up Dhcp Reservation

    DHCP reservation. 4. To save changes to this section, click Apply at the bottom of the page when finished. Note: You can delete a DHCP reservation entry by clicking icon next to the entry. © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 37: Manually Configure Your Internet Connection

    5. To save changes to this section, click Apply at the bottom of the page when finished. 2. Click on Interfaces and click on WAN6. Note: If you are unsure which Internet connection type you are using, please contact your ISP. © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 38: Add Static Routes

    • Metric: Enter the metric or priority of the route. The metric range is 1-256, the • PPPoE lowest number 1 being the highest priority. (e.g. 1 ) • Autoconfiguration • Interface – Select the interface to assign the route, LAN or WAN. • • Link-Local Only © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 39: File Sharing

    • Description: Enter a name description file sharing device. This parameter is optional. Under the Mesh List, the all of the mesh nodes will be listed. File sharing/Samba can be enabled or disabled for each node. © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 40 6. When prompted for a user name and password, enter the same user name and password you created during the initial app setup which is the same user name and password used to log into your router. © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 41: Firewall

    IP address you assigned to the computer or network device to expose to the Internet. 4. To save changes to this section, click Apply at the bottom of the page when finished. © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 42: Denial Of Service (Dos)

    IP camera (TRENDnet IP cameras default to HTTP TCP slower compared to normal operation due to the excessive and unnecessary requests port 80 for remote access web requests) on your network to be able to view it over the received by the DoS attack.
  • Page 43 1. Setup DynDNS service (see Identify Your Network). 2. Access TRENDnet IP Camera management page and forward Port 80 (see product documentation) 3. Make sure to configure your network/IP camera to use a static IP address. Note: You may need to reference your camera documentation on configuring a static IP address.
  • Page 44: Identify Your Network On The Internet

    • Username: The user name needed to log in to your Dynamic DNS service account • Password: This is the password to gain access to Dynamic DNS service for which you have signed up to. (NOT your router or wireless network password) © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 45: Allow Remote Access To Your Router Management Page

    HTTPS Port: If using HTTPS for accessing your router management page, you can change the default HTTPS port used. If changing the default HTTPS port, you will need to specify the port when accessing the router management page. (ex: https://192.168.10.1:5000) © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 46: Web Management System (Router Limits™)

    Clicking OK will automatically enable the NTP server function on your router to obtain time setting from an Internet time server. © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 47 7. After your Router Limits account has been created and your router paired, you will automatically be brought to your web management dashboard. The Current Status on your router will display Online that the content management service is running and paired with your online account. © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 48: Router Limits Content Management

    Content filters and scheduling can be assigned for each group. By default, new devices are assigned to the Guest group. New groups can be created and devices reassigned to new groups for easy management. © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 49 History – This page will display the Internet access history through your router. This page will also displays timestamps of when websites were accessed and which devices access each site. Exceptions – This setting allows you to configure exceptions and allow access. © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 50: Enable/Disable Upnp On Your Router

    If behind your router, you can also access your account by going to Services > Router 4. To save changes to this section, click Apply at the bottom of the page when finished. Limits™ in your router management page and clicking Manage Account. © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 51: Backup And Restore Your Configuration Settings

    2. Click on Tools and click on Backup / Restore. 3. Next to Download Backup, click Generate Archive. • Router Management Page / TRENDnet Mesh App – This is also known as a soft reboot or restart. 1. Log into your router management page (see “Access your router management...
  • Page 52: Upgrade Your Router Firmware

    Note: The TRENDnet Mesh app will allow you to enable auto upgrade which will upgrade the firmware for your mesh router and other mesh nodes automatically at 4:00am. 1. Log into your router management page (see “Access your router management...
  • Page 53: Reset Your Router To Factory Defaults

    Features” on page 2. Use this method if you are encountering difficulties with accessing your router management page. • Router Management Page / TRENDnet Mesh App 4. Navigate to the folder on your computer where the unzipped firmware file (.bin) is located and select it.
  • Page 54: Router Default Settings

    Clicking the Log Type drop-down list will allow you to filter the logging to display only Network logging of specific severity/category. USB SMB Settings Disabled USB SMB User Name Same as Administrator USB SMB Password Same as Administrator © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 55: Advanced Settings

    Note: In order to change the operation mode, you will first need to setup and configure additional mesh nodes to your network LAN to create the wired mesh backhaul. the mesh nodes using the initial TRENDnet Mesh app setup. Note: Wired connection will take highest priority over wireless connection for mesh Web based router management page backhaul if connected.
  • Page 56: Technical Specifications

    PPTP (Dynamic IP/Static IP) Special Features • L2TP(Dynamic IP/Static IP) • Easily expand your WiFi mesh network coverage with additional TRENDnet WiFi • IPv6 (Static, Auto-configuration (SLAAC/DHCPv6), Link-Local, PPPoE, 6rd) mesh router • Multi-User MIMO for increased bandwidth efficiency and better user...
  • Page 57 5GHz: FCC: 36, 40, 44, 48, 149, 153, 157, 161, 165 Power • Input: 100 – 240V AC, 50/60Hz • Output: 12V DC, 1.5A external power adapter • Max. Consumption: 15.12W Operating Temperature • 0° – 40° C (32° – 104° F) © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 58: Troubleshooting

    Go into the Control Panel, double-click the Network Connections icon b. Right-click the Local Area Connection icon and the click Properties. c. Click Internet Protocol (TCP/IP) and click Properties. d. Then click Obtain an IP address automatically and click OK. © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 59: Appendix

    2. In the Network Preference window, next to "Show:", select Network Status. You'll see Ethernet and select the TCP/IP tab. your network status and your IP address settings displayed. In MAC OS 10.5/10.6, in the left column, select Ethernet. e. Configure TCP/IP to use DHCP. © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 60 3. You may be prompted to enter a security key in order to connect to the network. 4. Enter in the security key corresponding to the wireless network, and click Connect. © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 61 This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 62 à plus de 20 cm entre le radiateur et votre corps. requirement set forth in section 6.2.2.3 shall be clearly indicated. © Copyright 2020 TRENDnet. All Rights Reserved.
  • Page 63 An RMA number is required in order to initiate warranty service support the event that the RMA unit needs to be replaced, TRENDnet may replace it with a for all TRENDnet products. Products that are sent to TRENDnet for RMA service must refurbished product of the same or comparable model.
  • Page 64 TRENDnet User’s Guide shipping from outside of the USA and Canada are responsible for any return shipping LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW, TRENDNET ALSO and/or customs charges, including but not limited to, duty, tax, and other fees.

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