Problem
Your home appliance
The router frequency is not 2.4 GHz.
and smartphone are
• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and
not connected to the
Wi-Fi network.
The appliance is too far from the router.
• If the appliance is too far from the router, the signal may be weak and the connection may
connect the appliance to the wireless router. To check the router frequency, check with
your Internet service provider or the router manufacturer.
not be configured correctly. Move the location of the router so that it is closer to the
appliance.
Possible Cause & Solution
TROUBLESHOOTING
49