Palm Treo 270 User Manual page 220

I tried to do a wireless
HotSync operation, but
it did not complete
successfully.
Page 220
Check the following on your computer:
Make sure your computer is turned on and that it does not shut
down automatically as part of an energy-saving feature.
Make sure the modem connected to your computer is turned on
and is connected to the outgoing phone line.
Make sure the HotSync Manager is enabled. Open Palm Desktop
software, from the HotSync menu, choose Setup. Make sure that
the Enabled option is selected.
Check the HotSync Manager Modem Setup settings. Open Palm
Desktop software, from the HotSync menu, choose Setup. Click
the Serial Port Settings tab and make sure the Modem Setup
option is selected and that the Modem and Port settings match
your computer modem.
Make sure the modem you are using with your communicator has
an on-off switch. Your communicator cannot "wake up" a modem
that has an auto-off feature.
Make sure the modem is connected properly to a port on your
computer and is connected to the incoming phone line.
You may need to select a different Modem Type or enter a
custom Setup String. Most modems have a Setup String that
causes them to send initial connection sounds to a speaker. You
can use these sounds to check the modem connection.
Make sure you are not running another program, such as WinFax,
CompuServe, or America Online, that uses the port you selected
in the Setup dialog box.
Make sure your modem resets before you try again. (Turn off your
modem, wait a minute, then turn it back on.)
Check the following on your communicator:
Confirm that you are inside a coverage area, and that the signal is
strong.
Make sure the dialing instruction dials the correct phone number.
If you need to dial an outside line prefix, make sure you selected
the Dial Prefix option on your communicator and entered the
correct code.
If the you have call waiting, make sure you selected the Disable call
waiting check box and entered the correct code in the Phone
Setup dialog box. See page 204 for details.
Make sure the connection is clear. Using a noisy connection can
interrupt communications.
Troubleshooting Tips