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BD68-Manual (US)
12/21/05
5:15 PM
Page 19
Chapter
5
Chapter
5
Troubleshooting
Before contacting an authorized service center at 1-800-853-8883, carry out the following simple checks.
They may save you the time and expense of an unnecessary service call.
No display
Are the batteries installed properly?
Do the batteries need replacing?
Difficult or no response from the mouse
Is the mouse connected correctly?
Black-out screen or abnormal display
Press the Reset button or disconnect the power supply by removing batteries for at least 10 seconds before connecting
the power supply again.
In an environment prone to static discharge, the unit may malfunction.
To reset, press the Reset button on the back of the unit.
Developing learning aids is a responsibility that we at Oregon Scientific take very seriously. Our goal is to provide
you with products of the highest quality and best value. We take every step to ensure that the information in our prod-
ucts is accurate and appropriate. However, errors can sometimes occur. It is important for you to know that we stand
behind our products and encourage you to call our Customer Service Department at 1-800-853-8883 with any prob-
lems and / or suggestions that you might have. Our service representatives will be happy to help you.
Conforms to safety requirements of ASTM F963, EN71 Parts 1,2 and 3 and EN50088.
In an effort to continually improve our products, the actual screen display on product may differ slightly from the
diagrams shown.
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