Oki B930dn User Manual

Oki B930dn User Manual

Oki b930dn: user guide
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B930n
User's Guide
B930n

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Summary of Contents for Oki B930dn

  • Page 1 B930n User’s Guide B930n...
  • Page 2: Preface

    The most up-to-date drivers and manuals are available from: http://www.okiprintingsolutions.com Copyright © 2008 Oki Europe Ltd. All rights reserved. Oki, Oki Printing Solutions and Microline are registered trademarks of Oki Electric Industry Company, Ltd. Energy Star is a trademark of the United States Environmental Protection Agency.
  • Page 3: Emergency First Aid

    ANUFACTURER Oki Data Corporation 4-11-22, Shibaura, Minato-ku Tokyo 108-8551, Japan MPORTER TO THE Oki Europe Limited (trading as OKI Printing Solutions) Central House Balfour Road Hounslow TW3 1HY United Kingdom For all sales, support and general enquiries contact your local distributor.
  • Page 4: Table Of Contents

    ONTENTS Preface ...........2 Emergency first aid .
  • Page 5 Watermarks ......... . .25 Poster print .
  • Page 6 Oki contact details........
  • Page 7: Notes, Cautions And Warnings

    OTES CAUTIONS AND WARNINGS NOTE A note provides additional information to supplement the main text. A caution provides additional information which, if ignored, may result in equipment malfunction or damage. A warning provides additional information which, if ignored, may result in a risk of personal injury. For the protection of your product, and in order to ensure that you benefit from its full functionality, this model has been designed to operate only with genuine original toner cartridges.
  • Page 8: Basic Operations

    DESCRIPTION Consists of the essential operation buttons, indicators and display. Switches the power of the printer on and off. Pressing the switch to the <|> position switches it on and pressing it to the <0> position switches it off. Print jobs are output here with the printed side facing down.
  • Page 9: With Optional Accessories

    NAME Finisher connection 1000 (2000 sheets for TTM)-sheet feeder trays 3 & 4 Duplex unit connector ITH OPTIONAL ACCESSORIES NAME Duplex unit Exit 2 High Capacity Feeder Tray 6 Trays 3 & 4 Finisher Stacker upper bin Stacker main bin Transport to finisher DESCRIPTION For connecting the optional finisher cable.
  • Page 10: Internal View

    Contains the toner. Contains the photosensitive drum. Fixes the toner on the paper. Do not touch this when using the printer as it is hot. Transfers the toner image on the surface of the photosensitive drum to the paper. Basic operations > 10...
  • Page 11: Settings On The Control Panel

    Info button on the control panel. ONTROL PANEL FEATURES The control panel is located on the front of the printer and contains the display (see display” on page 12), indicators and push buttons that allow you to view and change the printer settings.
  • Page 12: Lcd Display

    DISPLAY The LCD display shows status and error messages that inform you of the current status of the printer, and also displays menus, submenus and printer settings when you are in the menu system. There are two types of screens shown: Print screen (for displaying printer status) and Menu screen (for setting configuration).
  • Page 13: Changing The Display And Reporting Language

    HANGING THE DISPLAY AND REPORTING LANGUAGE The default language for display messages and printed reports is English. You can change this to a different language as follows. Press the MENU button on the control panel. Press the < > button repeatedly to display the “System Configuration Menu”. Press the <...
  • Page 14: Switching On And Off The Power

    When the printer is ready for printing, “ WITCHING OFF THE POWER NOTE > Do not switch off the printer power when printing is in progress. It may lead to a paper jam. > Once the power is switched off, print data remaining in this printer or information saved in the memory of this printer will be deleted.
  • Page 15: Power Save Modes

    When no print data is received for 10 (default) minutes, the printer will enter the power save mode. The time ranges to specify for the printer to go into power save mode is 5 to 60 minutes and for sleep mode is 60 to 180 minutes. Consumption of power during the sleep mode is 10W or less and the time required to exit from the sleep mode to a print- ready status is about 10 seconds.
  • Page 16: Displaying Optional Accessory Configuration And Paper Tray Settings

    ISPLAYING OPTIONAL ACCESSORY CONFIGURATION AND PAPER TRAY SETTINGS When using this printer as a network printer and with SNMP protocol enabled, you can display on the printer driver, the optional accessory configuration and settings configured at the control panel such as paper type or size. These settings are displayed on the Options tab.
  • Page 17: Printing

    RINTING A TEST PAGE You can print a test page to verify the printer connectivity and operation. You can enable this feature using your Printer Properties. You can also enable this at the control panel or using the EWS.
  • Page 18: Printing From The Computer

    Select this printer as the printer to be used to start printing. To use the various print features of this printer, display the printer properties dialog box to set the necessary items. For details on each item and how to set them, refer to the Online Help for the printer driver. NOTE If the paper tray information is not correct, change the settings on the Set Up tab of the printer driver before continuing.
  • Page 19: Loading And Printing On Envelopes

    Avoid printing over the area where the envelope seams meet. > Never use envelopes with windows or metal clasps; they can damage the printer. > Ensure that the envelopes are stored in a cool and dry place and in their original packaging.
  • Page 20: Printing On Transparencies

    Remove all other media before loading transparencies into the tray. > Do not load transparencies above the fill line; this may cause the printer to jam. > Handle transparencies by the edges to avoid fingerprints and creases that can cause poor print quality.
  • Page 21: Printing On Postcards

    On the control panel, change the paper type to POSTCARDS. From the File menu, select Print. Select this printer as the printer to be used and click Properties. Click the Media Type drop down box and click on postcards. Click the Paper Size drop down.
  • Page 22: Printing On Labels

    On the control panel, change the paper type to LABELS. From the File menu, select Print. Select this printer as the printer to be used and click Properties. Click the Media Type drop down box and click on labels. Click the Paper Size drop down.
  • Page 23: Printing On Custom Size Paper

    This section explains how to print on custom size paper. You can print custom size paper from Trays 1-5. Tray 6 (HCF) can only print standard paper. The paper sizes that can be set on this printer are as follows: INPUT TRAY...
  • Page 24: Printing On Custom Size Paper

    EPARATOR PAGE When you share a printer with other users it can be useful to print a special page between print jobs to help locate each user’s job in a paper stack at the printer. You can enable separator pages via the control panel’s PAPER menu.
  • Page 25: Automatically Resize Paper

    The printer can automatically select from the paper, which is closest to the paper requested for the print job. The printer will then scale the job to fit the available paper.It includes scaling A4 to letter and letter to A4; and A3 to Tabloid and Tabloid to A3. You can enable this at the control panel’s Paper menu.
  • Page 26: Direct Printing Of Pdf Files

    Select the file by typing the file name or by browsing to locate the file. Click the Send button to send it to the printer.
  • Page 27 Intelligent barcoding Unlike some barcode solutions, which merely add fonts to a PC or printer, this printer actually extends the PCL5 language. Barcode formatting, error detection and checksum calculation are performed by the printer, reducing the load on the host and the network.
  • Page 28: Loading Paper

    OADING PAPER OADING TRAYS Open the paper tray. Fan the paper to ensure that all sheets are separated. Insert the paper into the tray. Adjust the paper guides to the size. Do not place paper over the right width guide. Do not load paper exceeding the maximum fill line or the maximum capacity allowed.
  • Page 29: Loading Mpf (Tray 5)

    Push the tray completely into the printer. Configure the paper size when custom size paper is loaded. OADING MPF TRAY The Multiple Paper Feed (MPF) tray can be used for both manual and automatic feeds. Labels on the tray indicate the long-edge and short- edge orientation of the paper.
  • Page 30: Loading High Capacity Feeder (Tray 6) And Two Tandem Tray (Ttm)

    Insert the paper into the tray, and if required, adjust the paper guides to the size of the paper. OADING HIGH CAPACITY FEEDER Pull out the tray. Adjust the length and width guides to the size of the paper. Fan the paper to ensure that all sheets are separated. TRAY AND TWO TANDEM TRAY Loading paper >...
  • Page 31: Tray Settings

    EWS. NPUT TRAY LINKING When a chosen input tray is out of paper, auto tray changing enables the printer to switch to another available tray that contains the same size and paper type.
  • Page 32: Output Bin Linking

    If none is found, the printer stops and asks you to load the requested media in the default input tray. You can acknowledge this by pressing On-line whether the correct media is in place or not.
  • Page 33: Hole Puncher

    The optional finisher contains a 2-4 Hole Puncher. When installed, it must be enabled to punch holes. When the printer detects that the punch waste box is full, a warning appears on the control panel. Printing will continue, but the punching will stop.
  • Page 34: Stapler

    > Dual To turn on stapling on your Printer Properties: Select the Paper Feed button in the Setup tab within your Printer Properties. The Paper Feed option is displayed. Select the desired stapling type from the Staple drop down. Click OK.
  • Page 35: Installing Accessories

    Insert the staple unit into the Finisher. Close door G. NSTALLING ACCESSORIES For detailed information on installing optional accessories, hard disk, memory option and compact flash, refer to the “Installing Accessories” section in the Reference Guide. Loading paper > 35...
  • Page 36: Troubleshooting

    ROUBLESHOOTING HEN PAPER JAMS When removing jammed paper, make sure that no pieces of torn paper are left in the machine. If a sheet of paper is wrapped around the heat roller, or when clearing a jammed paper that is difficult or impossible to see, do not try to remove it by yourself.
  • Page 37: Inside Coverb

    Remove any jammed paper. If required, press the green lever to move the paper to make it easier to remove. Ensure that all paper fragments are removed. Close cover A. NSIDE COVER Remove the High Capacity Feeder (tray 6), if installed to the printer by sliding it away from the printer. Troubleshooting > 37...
  • Page 38 Open cover B. Remove the jammed paper and ensure that all paper fragments are removed. Close cover B. Slide back the High Capacity Feeder (tray 6) firmly against the printer. Troubleshooting > 38...
  • Page 39: Inside Cover C

    NSIDE COVER Remove the High Capacity Feeder (tray 6), if installed to the printer by sliding it away from the printer. Open cover C. Remove the jammed paper and ensure that all paper fragments are removed. Troubleshooting > 39...
  • Page 40: Inside Cover D (Duplex Unit)

    Close cover C. Slide back the High Capacity Feeder (tray 6) firmly against the printer. NSIDE COVER DUPLEX UNIT Open cover D. Remove the jammed paper and ensure that all paper fragments are removed. Troubleshooting > 40...
  • Page 41: Inside Cover E

    If the paper is trapped in the fuser, press lever A1 to release the paper. This will prevent any damage to the fuser. Close cover D. NSIDE COVER Open cover A. Open cover E. Remove the jammed paper and ensure that all paper fragments are removed. Close cover E.
  • Page 42: Inside Cover F

    NSIDE COVER Open cover F. Remove the jammed paper and ensure that all paper fragments are removed. Close cover F. Troubleshooting > 42...
  • Page 43: Inside Cover G

    NSIDE COVER Pull out, if visible the jammed paper out of the upper stacker tray. Open cover G. Follow the instructions on the control panel. Accordingly, open handle 2a, handle 2b or handle 3 as shown in the instruction labels on the inside of cover G. NOTE if the stapler is in the way, slide the stapler towards you and then to the right.
  • Page 44: Inside Coverh

    Close cover G. NSIDE COVER Lift cover H. Remove the jammed paper and ensure that all paper fragments are removed. Close cover H. Troubleshooting > 44...
  • Page 45: Jam At The Stacker Upper Tray

    AM AT THE STACKER UPPER TRAY Remove the jammed paper from the Stacker Upper tray. Open and close cover G. APER JAMS IN TRAYS To remove paper jam in Trays 1,2,3 and 4, do the following: Pull out the tray in which the paper jam is indicated in the Control Panel. Remove the jammed paper and ensure that all paper fragments are removed.
  • Page 46 Remove any crumpled or damaged paper and adjust the length and width guides properly to align to the paper. Push the tray completely into the printer. NOTE Check if the paper size set on the paper tray matches the size displayed on the Control Panel.
  • Page 47: Paper Jam In Multi Purpose Feeder (Tray 5)

    APER JAM IN MULTI PURPOSE FEEDER To clear paper jam in Multi Purpose Feeder (MPF) tray, do the following: Verify if the width guides are aligned with the paper. NOTE Check if the paper size set on the paper tray matches the size displayed on the Control Panel.
  • Page 48: When Problems Occur

    Print data that cannot be correctly processed may be discarded. > Limitations of the printer and incorrect settings at the printer, computer and server corresponding to your network environment may also result in printing problems. See “Inside cover A” on page 36.
  • Page 49 Then, switch on the power to the printer. Cannot print. Is the light of the <READY> indicator off? If so, the printer is off-line or in menu setting mode. Press the <ON LINE> button to return the printer to its on-line status.
  • Page 50 <READY> indicator remaining data to be printed. is on and blinking To forcibly print the job, press the <ON LINE> button to set the printer but there is no print in off-line mode, then press the <FEED/SELECT> button. After the job output.
  • Page 51 Is the paper tray set correctly? Push the paper tray completely into the printer. Is the printer placed on a flat location? Place the printer on a flat stable surface. Are the paper tray guides set in the correct positions? Set the length guide and width guide in the correct positions.
  • Page 52: When The Print Quality Is Poor

    Verify if the printer is located in an environment with temperature between 5o and 32o C (41o and 89o F), and the relative humidity between 15% and 85%. Move the printer to a suitable area, away from air conditioning vents, open loading docks etc.
  • Page 53 Printable data from computer may be corrupted. Print a menu map. If the menu map prints correctly, check the interface cable between the computer and the printer, and the application software. If connections appear normal, contact service. Nothing is printed.
  • Page 54: Network Related Troubles

    See “Usable Paper” in the Reference Guide. Check that the paper type on the printer driver or the control panel is correctly set. See “Special Media Types” in the Reference Guide. The Draft Mode feature is turned on and the resolution is set at a low level on the printer driver.
  • Page 55: Replacing Consumables

    When the toner cartridge is empty the message is displayed in the control panel, and the printer will stop printing until it is replaced. The possible number of pages that can be printed differs according to factors such as the print contents, paper size, paper type, environment used, and the frequency of switching on/off the power of the machine.The drum unit prints approximately 60,000 images and...
  • Page 56: Replacing The Drum Unit

    Remove any output paper and open cover A, and then the front cover. Hold the drum unit by the grip and pull it out slowly. Do not touch any parts inside the printer. Take the new drum unit out of the packaging box.
  • Page 57 (2). Hold the drum unit by the grip and insert it into the slot inside the printer. Ensure that the drum unit is firmly set. Do not touch any parts inside the printer.
  • Page 58: Toner Cartridge

    EPLACING THE TONER CARTRIDGE Remove any output paper and open cover A and then the front cover. Hold the toner cartridge by the grip and pull it out slowly. Do not touch any parts inside the printer. Replacing consumables > 58...
  • Page 59 Hold the toner cartridge by the grip and insert it into the slot inside the printer. Ensure that the toner cartridge is firmly set. Do not touch any parts inside the printer.
  • Page 60: Fuser Unit

    Access to a live machine’s interior can cause electric shock. EPLACING THE FUSER UNIT Switch off the power of the printer and leave it idle for 30 minutes until the fuser unit cools down. Open cover A. Loosen the two knobs (3) securing the fuser to the frame.
  • Page 61: Transfer Roll Cartridge

    > Replace the transfer roll cartridge, when a message to replace it is displayed in the control panel. If not replaced, the printer will not continue to print. Never throw a transfer roll cartridge into an open flame. It can cause an explosion and you can get burned.
  • Page 62: Daily Care

    LEANING THE EXTERIOR Clean the exterior of the printer about once a month. Wipe the parts with a wet but well- wrung soft cloth. Then wipe with another dry soft cloth. For stubborn stains, moisten a soft cloth with a small amount of neutral detergent, and gently wipe the stain off.
  • Page 63: When Moving The Printer

    Correct moving procedure Carry out the following procedure when moving the printer. Press the power switch of this printer to the <O> position to switch the power off. Remove all cords, such as the power cord and interface cables. Never touch a power cord with wet hands. Danger of electric shock exists.
  • Page 64 Close cover A and then the front cover securely. Lift the printer and move it gently. If the printer is to be moved over a long distance, pack it inside a box. CAUTION!
  • Page 65: Menu Functions

    These can be overridden by the settings in your printer driver or application. For example, if you have set the number of copies in the Printer Menu settings to one, this will be overridden if you select three copies of your document in the printer driver.
  • Page 66 PARAMETERS VALUE Output Tray Standard Top Bin Stacker Top Stacker Main Output Linking On/Off Job Offset On/Off Staple Mode Dual Left Edge Bottom Left Top Left Hole Punch 4 hole 2 hole Separator Page Tray 1 Tray 2 Tray 3 Tray 4 Tray 5 Tray 6...
  • Page 67: Media Menu

    EDIA MENU PARAMETERS VALUE Tray 5 Paper Size Executive Monarch Envelope Com10 Envelope DL Envelope C5 Envelope Com9 Envelope Statement Letter Legal13 Legal14 Custom Tray 5 Media Type same as tray 1 Tray 1 Use Custom yes/no Tray 1 Paper Size Executive DL Envelope C5 Envelope...
  • Page 68: System Configuration Menu

    Set the paper width 2TM only Set the paper length 2TM only Set the paper width 2TM only DESCRIPTION Set delay time in minutes for printer to enter power saver Amount of minutes before entering sleep mode. Auto Emulation Stop English...
  • Page 69: Pcl Emulation

    11 inch 0 inch Menu functions > 69 DESCRIPTION Internal Default font number Default font pitch Available Symbol sets Printer action on line feed Default A4 width Print boundaries DESCRIPTION Default font pitch Default character set Default font Selects replacing ¢(9b) and ¥(9D) with...
  • Page 70: Parallel Menu

    PARAMETERS VALUE Left Margin 0.0 inch 0.1 inch 1.0 inch Fit To Letter Enable Disable Text Height Same, Diff ARALLEL MENU PARAMETERS VALUE Parallel Enable Disable BI-Direction Enable Disable PS Protocol ASCII ERIAL MENU PARAMETERS VALUE Serial Serial Baud-Rate 1200 2400 4800 9600...
  • Page 71: Usb Menu

    PARAMETERS VALUE XON Error On/Off DTR Polarity High RTS Polarity High Robust XON On/Off Serial PS-Protocol ASCII SB MENU PARAMETERS VALUE Enable Disable USB PS Protocol ASCII ETWORK MENU PARAMETERS VALUE TCP / IP Enable Disable Netware Enable Disable EtherTalk Enable Disable IP Address Set...
  • Page 72: System Adjustment Menu

    PARAMETERS VALUE Netware Frame Auto Sense 802.2 802.2 SNAP Ethernet II 802.3 YSTEM ADJUSTMENT MENU PARAMETERS VALUE PCL Tray 5 ID# 0-9999 PCL Tray 1 ID# 0-9999 PCL Tray 2 ID# 0-9999 PCL Tray 3 ID# 0-9999 PCL Tray 4 ID# 0-9999 PCL Tray 6 ID# 0-9999...
  • Page 73: Maintenance Menu

    AINTENANCE MENU PARAMETERS VALUE Menu Reset Execute Reset Printer Execute Reset Network Card Execute Save Menu Execute SAGE MENU PARAMETERS VALUE Usage Count Page Count Toner Page Count Toner 0% - 100% Tray 5 Level Full, 3/4, 1/2, 1/4, Empty...
  • Page 74: Flash Menu

    LASH MENU PARAMETERS VALUE Data Security Print Files Delete Files Format User Flash Execute User Flash Summary Execute ISK MENU PARAMETERS VALUE Data Security On/Off Print Files Delete Files Format Disk Execute Disk Summary Execute OB ACCOUNTING PARAMETERS VALUE Job Accounting Enabled Print Job Accounting Print Info...
  • Page 75: Index

    ... 11 <ATTENTION> indicator ... 11 Barcode printing ... 26 <CANCEL> button ...11, 15 cancelling printing ... 15 cleaning the printer ... 62 configuring optional accessory ... 16 control panel ...8 daily care ... 62 cleaning the exterior ...
  • Page 76 ... 63 when paper jams ... 36 when problems occur ... 48 cannot print ... 49 envelope is wrinkled ... 51 light of <Error> indicator is blinking ... 49 light of <Error> indicator is ... 49...
  • Page 77: Oki Contact Details

    Oki Systems Ireland Limited The Square Industrial Complex Tallaght, Dublin 24, Ireland Tel:+353 1 4049590 Fax:+353 1 4049591 http://www.oki.ie OKI Systems - Northern Ireland 40 Sydenham Park Belfast, BT4 1PW Tel:+44 (0)28 90 20 1110 http://www.oki.ie Technical Support for all Ireland:...
  • Page 78 Oki Europe Limited Central House Balfour Road Hounslow TW3 1HY United Kingdom Tel: +44 (0) 208 219 2190 Fax: +44 (0) 208 219 2199 www.okiprintingsolutions.com 07089201 iss.1...

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