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Symptom
Envelope is wrinkled.
Strange noise.
Envelopes can get wrinkled depending on the type used. Open cover B of this printer
and lift up the levers at both ends of the fuser unit. The wrinkles can be reduced.
After printing the envelope, remember to return the levers to their original positions.
Is the printer placed on a flat location? Place the printer on a stable surface.
Refer to
• Setup and Quick Reference Guide Safety Notes
Is cover A open? Close cover A securely.
Is the paper tray set correctly? Push the paper tray completely into the printer.
Are there foreign objects inside the printer? Switch off the power and remove any
foreign objects inside the printer. If the object cannot be removed unless the printer is
disassembled, contact our Printer Support Desk.
Reason/Action
5.2 When Problems Occur
95
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