Nortel SCS User Manual

Software communication system

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Nortel Software Communication System Installation
Release 1.0
Document Number NN47931-300
Issue Number 01.02

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Summary of Contents for Nortel SCS

  • Page 1 Nortel Software Communication System Installation Release 1.0 Document Number NN47931-300 Issue Number 01.02...
  • Page 2 2007 Nortel Networks. All rights reserved. Nortel is a registered trademark of Nortel Networks. Software Communication System and the Nortel logo are trademarks of Nortel Networks. Sun, Java, and all Java-based marks are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other coun- tries.
  • Page 3 Portions Copyright (c) 1993 by Digital Equipment Corporation. Permission to use, copy, modify, and distribute this software for any purpose with or without fee is hereby granted, provided that the above copyright notice and this permission notice appear in all copies, and that the name of Digital Equipment Corporation not be used in advertising or publicity pertaining to distribution of the document or software without specific, written prior permission.
  • Page 4 TUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTH- ERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
  • Page 5 Page V Software Communication System v1.0 2007 Nortel...
  • Page 6 Page VI Software Communication System v1.0 2007 Nortel...
  • Page 7 Software or Documentation, or any copy or part thereof, and agrees to reproduce all such notices on any copy or part thereof it makes pursuant to this License. Nortel suppliers of Software and Documentation, or any part thereof, are beneficiaries of this provision. End User acknowledges that the Software and Documentation are and/or contain trade secrets and agrees to treat the same as Confidential Information as set forth in Section 8 (Confidentiality) hereof.
  • Page 8 Nortel determines that repair or replacement as set forth herein cannot be made using commercially reasonable efforts, Nortel will grant End User a credit equal to the End User’s then net book value for the Software, provided End User has followed generally-accepted accounting principles. No warranty is provided for the failure of the Software to substantially conform to its Documentation caused by (a) use with non-Nortel products, (b) use outside the scope of the Licensed Use, (c) the Software’s inability to operate, or End User’s use of the Software, in...
  • Page 9 LOSS In no event shall Nortel or any of its directors, officers, employees, agents, resellers or suppliers be liable to End User for more than the amount of any actual direct damages suffered by the End User, up to a maximum of the amount actually paid for the Software that is the subject of the claim, regardless of the cause and whether arising in contract, tort (including negligence) or otherwise.
  • Page 10 License. End User may disclose Confidential Information to the extent required by law or court order. However, End User must give Nortel prompt notice sufficient to enable Nortel to make a reasonable effort to prevent such disclosure or to obtain a protective order, and must provide such reasonable assistance as may be requested by Nortel.
  • Page 11: Table Of Contents

    Verify browser requirements Installing a new Software Communication System No HA System installation HA System installation Disaster recovery Verifying proper configuration of a new system Appendix A: Command line access Appendix B: Advanced DNS 2007 Nortel Software Communication System v1.0 Page 1...
  • Page 12 Page 2 Software Communication System v1.0 2007 Nortel...
  • Page 13: Introduction

    Introduction This guide describes how to install and configure your Software Communication System (SCS). This guide contains the following topics: • Before you begin: see page 2 • Installing a new Software Communication System: see • Disaster recovery: see page 23 The intended audience for this guide is SCS system administrators and network engineers.
  • Page 14: Before You Begin

    • Prepare installation worksheets: see • Verify browser requirements: see Note Throughout this document, you are instructed to use the SCS console command line. If you are unfamiliar with accessing the console command line, see Appendix A: Command line access on Verify hardware requirements Nortel has tested and certifies the following configurations to run the SCS.
  • Page 15: Common Configurations

    • If yes, can you set up DHCP Option 66 for TFTP to point at SCS? Within your network, DNS, NTP, and DHCP servers can exist. If these servers are not present, SCS can fill any of these rolls if setup during installation to do so.
  • Page 16 Before you begin Configuration D (DNS=N, NTP=Y, DHCP=Y) • DNS server should have SRV records configured to point to the SCS server. If SRV records cannot be configured, use the Fully Qualified Domain Name (FQDN) for the SIP domain during system installation.
  • Page 17: Prepare Installation Worksheets

    Prepare installation worksheets Before you begin your SCS installation: • Read all instructions to install SCS. • Use the following worksheets to collect information you need during installation and configuration. Linux system settings worksheet Parameter Value The password set for root...
  • Page 18: Verify Browser Requirements

    Before you begin Verify browser requirements After you install SCS use a Web browser on a network PC to access the SCS interface for administrators. For best results, use one of the following supported Web browsers: • Mozilla Firefox 1.0 or after •...
  • Page 19: Verify Browser Requirements

    Verify browser requirements 2007 Nortel Software Communication System v1.0 Page 7...
  • Page 20: Installing A New Software Communication System

    After you power on the server, your Software Communication System (SCS) is ready to configure. A setup wizard guides you through the configuration. If you make a mistake during the installation, reboot the SCS and log on to the Linux Shell. From the Linux command line, type the following to restart the setup wizard: ./sipx_reset_cd...
  • Page 21: No Ha System Installation

    WARNING: Enabling DHCP on a network with an existing DHCP server can cause issues with obtaining and using IP addresses. Contact your network administrator if issues arise. • DNS: Domain Name Server enables the SCS to provide DNS information to network devices. The DNS also configures SRV records with the SCS as the signaling server.
  • Page 22 • CST6CDT: Central Time Zone • MST7MDT: Mountain Time Zone • MST: Mountain Time Zone - Arizona • PST8PDT: Pacific Time Zone 5 Select the time zone in which you reside and then press Enter. Page 10 Software Communication System v1.0 2007 Nortel...
  • Page 23 8 Set the system clock date and time; use Tab or your mouse to navigate among lines and the up and down arrows keys to change the numeric values. After you enter all information, press Tab to highlight OK (or use your mouse), and press Enter. 2007 Nortel Software Communication System v1.0...
  • Page 24 The information you entered is used to automatically configure SCS, after which you can reboot or return to a command prompt. 9 If you are ready to use SCS, you must reboot the system. Use Tab or your mouse to highlight Reboot, and then press Enter.
  • Page 25: Ha System Installation

    Select the HA System installation option to install SCS in High-Availability mode. To install SCS in HA mode, perform the following steps. Note DNS SRV records are required for an HA system. If SCS is not running the DNS server, see Appendix B: Advanced DNS on page 26 for details on configuring your DNS server.
  • Page 26 5 Select the time zone or continent in which you reside and then press Enter. If you select the time zone in this step, skip to step 7. If you select the continent, proceed to step 6. The following time zone codes are represented: • EST5EDT: Eastern Time Zone Page 14 Software Communication System v1.0 2007 Nortel...
  • Page 27 7 Enter your SIP domain name; use Tab to highlight OK (or use your mouse), and press Enter. 8 Enter the parameters required to build your TLS/SSL certificate, which identifies the server. After you enter all information, press 2007 Nortel Software Communication System v1.0...
  • Page 28 The information you entered is used to automatically configure SCS, after which you can reboot or return to a command prompt. 10 If you are ready to use SCS, you must reboot the system. Use Tab or your mouse to highlight Reboot, and then press Enter.
  • Page 29 Installing the Slave System After you install SCS on the Master System, you are ready to set up the Slave System. Power on the Slave System and perform the following steps: Note Before setting up a Slave System, make sure the Master System is running and available on the network.
  • Page 30 Tab to highlight OK (or use your mouse), and press Enter. 7 In the Master Network Settings dialog box, enter the requested information; use Tab or your mouse to navigate among lines. After Page 18 Software Communication System v1.0 2007 Nortel...
  • Page 31 10. The following time zone codes are represented: • EST5EDT: Eastern Time Zone • CST6CDT: Central Time Zone • MST7MDT: Mountain Time Zone • MST: Mountain Time Zone - Arizona • PST8PDT: Pacific Time Zone 2007 Nortel Software Communication System v1.0 HA System installation Page 19...
  • Page 32 12 Set the system clock date and time; use Tab or your mouse to navigate among lines and the up and down arrows keys to change the numeric values. After you enter all information, press Tab to highlight OK (or use your mouse), and press Enter. Page 20 Software Communication System v1.0 2007 Nortel...
  • Page 33 18 Return to the Slave Sytem console and test the certificate installation; use Tab to highlight Test Certificate (or use your mouse), and press Enter. You can also use Tab to highlight Install Later (or use your mouse), and press Enter to select this option and defer 2007 Nortel Software Communication System v1.0...
  • Page 34 Setup is complete. 19 If you are ready to use SCS, you must reboot the system. Use Tab or your mouse to highlight Reboot, and then press Enter. 20 After rebooting, you can enter your SCS domain name (for example, scs.business.com) into a Web browser and start to configure your PBX.
  • Page 35: Disaster Recovery

    To use the SCS installation CD, perform the following steps: 1 Before you load the SCS CD, set the BIOS for your server to boot from the CD ROM drive first, power down the server after you insert the CD into the CD drive, and then restart the server.
  • Page 36 • sip:joe@domain.com • sip:200@domain.com By default, SCS uses a fully qualified host name without using DNS SRV. If you choose to install DNS on the same server as the SCS, the following steps will be taken care of be default.
  • Page 37: Appendix A: Command Line Access

    Appendix A: Command line access When managing your Software Communication System (SCS), you may have to enter commands for tasks that cannot be accessed through the web-based configuration manager. To enter these commands you will access the system console. The system console can be accessed using either of the methods below.
  • Page 38: Appendix B: Advanced Dns

    Appendix B: Advanced DNS Appendix B: Advanced DNS Represented below is a DNS configuration for HA setup. This setup applies if you are use a DNS server that was not on the SCS. Master: scs1.example.com with IP address 10.1.1.50 Slave: scs2.example.com with IP address 10.1.2.50 Page 26 Software Communication System v1.0...
  • Page 39 Verifying proper configuration of a new system 2007 Nortel Software Communication System v1.0 Page 27...
  • Page 40 Software Communication System Release 1.0...

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