Alphasmart Dana Getting Started page 65

4. If the port you are using for the USB cable shows an exclamation
point, you have a hardware conflict. To resolve this, consult the
documentation that came with your computer.
Check your Macintosh settings:
1. Double-click the HotSync Manager in the Palm folder.
2. Click the Port Settings tab.
3. Make sure Local is selected and that the port selection matches
the port where your USB cable is attached.
Troubleshooting data synchronization problems
If your data does not appear on Dana and in the Palm Desktop software
after a HotSync operation, try the steps in this section.
Note: If you are attempting to synchronize with applications
other than the Palm Desktop software (e.g., Microsoft Out-
look, Lotus Notes, etc.) using a third-party conduit, please
consult the documentation that was provided with that
application.
Check your desktop configuration:
1. Make sure you selected the user name that matches your Dana.
2. Make sure the date on your computer matches the date on your
Dana.
Check the HotSync log:
1. Open the HotSync log.
Windows
Click the HotSync icon on the taskbar and select View Log from the
menu.
Getting Started with Dana 63