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HD-D and HD-H Series
User Manual
www.buffaloamericas.com
35020956-02
2016.05

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Summary of Contents for Buffalo HD-H Series

  • Page 1 HD-D and HD-H Series User Manual www.buffaloamericas.com 35020956-02 2016.05...
  • Page 2: Table Of Contents

    Chapter 1 Getting Started ..........6 Features ....................6 Precautions ..................6 Diagrams ...................7 HD-D Series ....................7 HD-H Series ....................9 Chapter 2 Configuration ..........12 Connecting the Unit ..............12 Connecting by Thunderbolt ..............12 Connecting by USB 3.0 ................13 Connecting by eSATA ................14 Turning the Unit Off .................16...
  • Page 3 DRIVE MODE .....................22 SECTOR SIZE .....................23 LUN SIZE ....................23 LUN MODE ....................23 PARITY STRIPE ..................24 Host Mode ....................24 USB3.0 HOST ....................25 RECOVER WAIT ..................25 CACHE SIZE ....................25 WRITE MODE ....................26 VERIFY MODE ...................26 READ AHEAD ....................27 Firmware ....................27 Vendor ID ....................27 Product ID ....................27 Serial Number ID ..................27 End of Fixed Parameter ................27...
  • Page 4 SEQUENTIAL LIST ..................30 SEQUENTIAL READ AHEAD ..............30 DPO/FUA BIT .....................30 CHECK DRV DELAY ...................31 WAIT POWER ON TIME ................31 HDD WAIT READY TIME ................31 CHECK CACHE ...................31 HDD PATROL .....................31 SYSTEM PATROL ..................31 Confirming Settings ..............32 Confirmation Menu ............... 33 HOST RATE ....................34 eSATA3 RATE .....................34 USB3.0 RATE .....................34...
  • Page 5 "TWO DRIVE DOWN" Is Displayed on the LCD Panel ......41 "SYSTEM DOWN" Is Displayed on the LCD Panel ........42 Hard Drive Replacement Procedure for HD-H Series ....44 "ONE DRIVE DOWN" Is Displayed on the LCD Panel ......44 "TWO DRIVE DOWN" Is Displayed on the LCD Panel ......47 "SYSTEM DOWN"...
  • Page 6 Chapter 9 Appendix ............ 69 Specifications ................69 HD-D Series ....................69 HD-H Series ....................69 Chapter 10 Regulatory Compliance Information ..71 For Customers in the United States ..........71...
  • Page 7: Chapter 1 Getting Started

    Chapter 1 Getting Started Features • The unit supports RAID 6, RAID 5, and RAID 0 mode. • Parity that is used in RAID 6 and RAID 5 array will be created by parity generator and DMA with high performance. • For the internal drives, they are "fluid-bearing" drives so they are quiet and impact-resistant. • You can replace the drive while the unit is powered on because it supports hot-swapping. If one drive is damaged in RAID 5, or two drives are damaged in RAID 6, you can recover data by replacing them. If two or more drives in RAID 5 and three or more drives in RAID 6 fail, then all data on the array is lost. • The unit has Thunderbolt 2, eSATA, and USB 3.0 ports. If Thunderbolt 2 connections are enabled, eSATA and USB connections are not available. Precautions To avoid damage to data, never do any of the following while data is being accessed. Your data may be damaged or lost.
  • Page 8: Diagrams

    • This unit supports customizable integrations beyond the default settings listed in this manual. However, unless your current environment warrants these advanced settings, avoid changing them from the default, otherwise data loss or unit damage may occur. Diagrams HD-D Series Front ③ ④ ⑤ ⑥ ⑦ MODE SELECT POWER ACCESS FAIL ⑧ ① ② Power Button Turn on and off the unit. HDD LED Normally, these LEDs blink blue when hard drives are working. If a drive fails or is in recovery , its LED will turn amber. *The unit is in recovery if "RAID-x RECOVERING 0%" is displayed on the LCD panel. Power LED The power LED will light up blue while the unit is on. Access LED The access LED will blink green while hard drives are accessed. Fail LED If a drive fails, its LED will turn amber. Mode Button This button is used in the following situations: 1) Selecting options. 2) Stopping the beeps. Select Button...
  • Page 9 Select the value to configure. LCD Panel This display shows the status of many current settings. Rear ⑨ ⑫ ⑩ ⑪ ⑭ ⑬ Power Connector Use the included AC cable to connect to an UPS, surge protector, or outlet. eSATA Port Use if connecting the unit by the eSATA cable. USB 3.0 Port Use if connecting the unit by the USB cable. LAN Port This port is used for updating the firmware. Not in use normally. Thunderbolt 2 Port Use if connecting the unit to the host computer using a Thunderbolt cable, or in multi-unit cascade. Init Button Settings will be displayed when powering on while holding down the init button.
  • Page 10: Hd-H Series

    Side ⑯ ⑮ The fan is placed at the side of the unit. Do not block the fan. Internal Hard Drive There are 10 hard drives are inserted (number 0 to number 9). Upper-left is the first drive, number 0 and then second drive to the right, number 1. HD-H Series Front ① ② ③ ④ ⑤ ⑥ ⑦ ⑪ Power Button Turn on and off the unit. Power LED...
  • Page 11 The power LED will light up blue while the unit is on. Access LED The access LED will blink green while hard drives are accessed. Fail LED If a drive fails, its LED will turn amber. LCD Panel This display shows the status of many current settings. Mode Button This button is used in the following situations: 1) Selecting options. 2) Stopping the beeps. Select Button Select the value to configure. Drive Lock Open the front panel with the key to replace hard drives. HDD LED Normally, these LEDs blink blue when hard drives are working. If a drive fails or is in recovery , its LED will turn amber. *The unit is in recovery if "RAID-x RECOVERING 0%" is displayed on the LCD panel. Internal Hard Drive There are 6 hard drives are inserted (number 0 to number 5). Reset Button Press this button while the power is on (power LED is lit) to reboot the unit. Rear ⑰ ⑱ ⑲ ⑫ ⑬ ⑭ ⑮ ⑯ ⑳ Init Button Settings will be displayed when powering on while holding down the init button. eSATA Port...
  • Page 12 Use if connecting the unit by the eSATA cable. LAN Port This port is used for updating the firmware. Not in use normally. Thunderbolt 2 Port Use if connecting the unit by the Thunderbolt cable. Use if connecting the unit to the host computer or for cascade. USB 3.0 Port Use if connecting the unit by the USB cable. Power Connector Use the included AC cable to connect to an UPS, surge protector, or outlet. AC Clamp Hole This is a hole to attach the AC cord clamp to prevent the power cable from being accidentally disconnected from the unit. The fan is placed at the side of the unit. Do not block the fan. Anti-Theft Security Slot Use this slot to secure your TeraStation with a cable lock (not included).
  • Page 13: Chapter 2 Configuration

    Chapter 2 Configuration Connecting the Unit Connecting by Thunderbolt The Thunderbolt 2 port is enabled by default. Notes: • If the Thunderbolt 2 port is enabled, USB 3.0 and eSATA ports are disabled automatically. • Connecting to Mac OS X devices (OS X 10.9 or later) is supported. • The Thunderbolt 2 port cannot be used to connect to Windows computers. Enabling Thunderbolt 2 Port Use the included power cable and connect the unit to a outlet. Open the front panel and turn the unit on while holding down the init button. "ARRAY PARAMETERS SETTING!" will be displayed on the LCD panel. ARRAY PARAMETERS SETTING! Press the mode button 8 times and "Host Mode" is displayed on the LCD panel. Host Mode Thunderbolt2 The messages under "Host Mode" may be different depending on your settings. If "Host Mode Thunderbolt 2" is displayed, the Thunderbolt 2 port has been enabled already. Host Mode Thunderbolt2 If "Host Mode eSATA Enabled" or "Host eSATA Disabled" is displayed, press the select button to change the settings. Press the mode and select buttons on the front panel at the same time. The settings will be configured. Turn the unit off and then on when "POWER DOWN PLEASE!" is displayed on the LCD panel.
  • Page 14: Connecting By Usb 3.0

    The icon will be displayed on the Desktop. If the icon is not displayed, verify if the unit is added to the sidebar in Finder. Connecting by USB 3.0 The USB 3.0 port is disabled by default. Disable eSATA port and enable USB 3.0 port before use. Enabling USB 3.0 Port Use the included power cable and connect the unit to a outlet. Open the front panel and turn the unit on while holding down the init button. "ARRAY PARAMETERS SETTING!" will be displayed on the LCD panel. ARRAY PARAMETERS SETTING! Press the mode button 8 times and "Host Mode" is displayed on the LCD panel. Host Mode Thunderbolt2 The messages under "Host Mode" may be different depending on your settings. Press the select button and "Host Mode eSATA Disabled" is displayed. Host Mode eSATA Disabled Press the mode button once and "USB3.0 Host" is displayed. USB3.0 Host Disabled The messages under "USB3.0 Host" may be different depending on your settings. Press the select button and "USB3.0 Host Enabled" is displayed. USB3.0 Host Enabled Press the mode and select buttons on the front panel at the same time. The settings will be configured. "POWER DOWN PLEASE!" will be displayed. Turn the unit off and then on while holding down the init button on the back of the unit.
  • Page 15: Connecting By Esata

    Press the select button once. The firmware version will be displayed. Firm ware is Ver.x.xxx xxxx Press the mode button 10 times and "eSATA Host Speed" is displayed. eSATA Host Speed 6Gbps Make sure "6Gbps" is displayed on the LCD panel. If "3Gbps" is displayed, press the select button and change it to "6Gbps". If you have configured to "3Gbps", the unit may not work properly. Press the mode and select buttons on the front panel at the same time. The settings will be configured. Turn the unit off and then on when "POWER DOWN PLEASE!" is displayed on the LCD panel. POWER DOWN PLEASE! Connecting the Unit to a Computer For Windows: Connect the unit and computer using a USB cable. The hard drive icon will be displayed. Format the drive referring the "Format (Initialization)" section in chapter 7. For Mac: Connect the unit and the Mac using a USB cable. The icon will be displayed on the Desktop. If the icon is not displayed, verify if the unit is added to the sidebar in Finder. Connecting by eSATA The eSATA port is disabled by default. Enable eSATA port and configure "eSATA Host Speed" to "3Gbps" before use.
  • Page 16 "ARRAY PARAMETERS SETTING!" will be displayed on the LCD panel. ARRAY PARAMETERS SETTING! Press the mode button 8 times and "Host Mode" is displayed on the LCD panel. Host Mode Thunderbolt2 The messages under "Host Mode" may be different depending on your settings. Press the select button and "Host Mode eSATA Enabled" is displayed. Host Mode eSATA Enabled Press the mode button once and "USB3.0 Host" is displayed. USB3.0 Host Disabled The messages under "USB3.0 Host" may be different depending on your settings. Press the select button and "USB3.0 Host Disabled" is displayed. USB3.0 Host Disabled Press the mode and select buttons on the front panel at the same time. The settings will be configured. "POWER DOWN PLEASE!" will be displayed. Turn the unit off and then on while holding down the init button on the back of the unit. POWER DOWN PLEASE! Press the select button once. The firmware version will be displayed. Firm ware is Ver.x.xxx xxxx Press the mode button 10 times and "eSATA Host Speed" is displayed. eSATA Host Speed 6Gbps Press the select button and "3Gbps" is displayed.
  • Page 17: Turning The Unit Off

    Turn the unit off and then on when "POWER DOWN PLEASE!" is displayed on the LCD panel. POWER DOWN PLEASE! Connecting the Unit to a Computer For Windows: Connect the unit and computer using an eSATA cable. The hard drive icon will be displayed. Format the drive referring the "Format (Initialization)" section in chapter 7. For Mac: Connect the unit and the Mac using an eSATA cable. Press the power button on the front of the unit to turn it on. The icon will be displayed on the Desktop. If the icon is not displayed, verify if the unit is added to the sidebar in Finder. Turning the Unit Off If the unit is on, dismount the unit from the computer by the following instructions and turn the unit off. If the unit is off, the unit has been dismounted already. You can unplug it safely. Notes: • If you unplug the unit without the instructions, the unit may be damaged. • To unplug the cable, do not pull the cable, hold the end terminal instead. For Windows: Click the or icon in the system tray and click on the message to be dismounted. Follow the on-screen instructions to dismount. Press the power button on the front of the unit to turn it off. For Mac: Drag the unit's icon to the trash.
  • Page 18 Press the power button on the front of the unit to turn it off.
  • Page 19: Chapter 3 Changing Raid Mode

    Chapter 3 Changing RAID Mode What Is RAID? Overview RAID is a system of combining multiple hard drives for use as a single hard drive, increasing hard drive speed, and enabling easy recovery in the event of hard drive failure. Note: If you change the RAID mode, all data on the array is deleted. Always back up any important data before performing actions that affect your RAID array. Details of each RAID mode are described below: RAID 6 (Default Settings) Combines 4 or more drives into a single array. RAID 6 writes data with parity so that the access speed is slower than RAID 0 array. The usable space is equal to the sum of the capacity of all drives minus the capacity of two drives. If 2 drives in the array are damaged, you can recover data by replacing them. If 3 or more drives are damaged, your data is lost. RAID 5 Combines 3 or more drives into a single array. RAID 6 writes data with parity so that the access speed is slower than RAID 0 array. The usable space is equal to the sum of the capacity of the hard drives minus the capacity of one drive. If one drive in the array is damaged, you can recover data by replacing the damaged drive. If 2 or more drives are damaged, your data is lost. RAID 0 Combines 2 or more hard drives into a single array. The usable disk space is the total space of all drives used. This simple RAID mode offers faster performance than RAID modes that include parity. If a single drive in the array fails, then all data in the array is lost. Notes • Whenever a RAID array is built, all data stored on the unit is lost. Be sure to back up your data before building the RAID array. • Even if the RAID array is created for redundancy, this will not avoid data loss by accidental erasure or software fault. Backing up regularly is recommended.
  • Page 20 Open the front panel and turn the unit on while holding down the init button. "ARRAY PARAMETERS SETTING!" will be displayed on the LCD panel. ARRAY PARAMETERS SETTING! Press the mode button twice and show "RAID MODE" on the LCD panel. RAID MODE RAID-6 The messages under "RAID MODE" may be different depending on your settings. Show the desired RAID settings by pressing SELECT button. Note: This model supports RAID 6, RAID 5, and RAID 0. Press the mode and select buttons on the front panel at the same time. The settings will be configured. Restart the unit when "POWER DOWN PLEASE!" is displayed on the LCD panel. POWER DOWN PLEASE! Format the drive referring to the "Format (Initialization)" section in chapter 7.
  • Page 21: Chapter 4 Advanced Settings

    Chapter 4 Advanced Settings Changing Settings To change the settings of the unit, use the LCD panel in front of the unit. Open the front panel and turn the unit on while holding down the init button. "ARRAY PARAMETERS SETTING!" will be displayed on the LCD panel. ARRAY PARAMETERS SETTING! Show the desired settings by pressing the mode button. Press the select button and choose the value. To change other settings, show the options on the LCD panel by pressing the mode button. Press the mode and select buttons at the same time to save settings. The settings will be configured. Restart the unit when "POWER DOWN PLEASE!" is displayed on the LCD panel. POWER DOWN PLEASE!
  • Page 22: Settings Menu

    Settings Menu The menu on the LCD panel will scroll in the following order. ARRAY PARAMETERS SELECT MODE Firmware IP Address SETTING SELECT MODE MODE MODE Vendor ID Address Mask DISK SIZE SELECT MODE MODE MODE Product ID PARITY RAID MODE SELECT MODE MODE MODE Serial No ID eSATA Host Speed DRIVE MODE SELECT MODE MODE End of NCQ MODE MODE SECTOR SIZE Fixed Parameter MODE MODE AUX PORT MODE LUN SIZE MODE...
  • Page 23: Raid Mode

    Display Options Description 120 GB, 160 GB, 250 GB, 400 GB, 500 GB, 750 GB, 1 TB, 2 TB, 3 TB, 4 TB, 5 TB, 6 TB, 7 Changes the drive size to the configured settings. TB, 8 TB RAID MODE Configures the RAID mode. RAID MODE RAID-6 Display Options Description RAID MODE Configures RAID 6. (Default) RAID-6: RAID MODE Configures RAID 0. RAID-0: RAID MODE This option is for advanced users and should only be used if your RAID-3: environment has a specific need for it. RAID MODE Configures RAID 5. RAID-5: SINGLE DRIVE This option is for advanced users and should only be used if your MODE environment has a specific need for it. RAID MODE This option is for advanced users and should only be used if your RAID-1: environment has a specific need for it. RAID-0: Configures RAID 0 with 2 hard drives. 2 DRIVE MODE RAID-1: This option is for advanced users and should only be used if your 3 DRIVE MODE environment has a specific need for it.
  • Page 24: Sector Size

    SECTOR SIZE Configures the sector size. SECTOR SIZE 512B Display Options Description 512B Selects if the internal drive's sector size is 512 B sectors. Selects if the internal drive's sector size is 4 KB sectors. LUN SIZE LUN SIZE FULL Note: Do not change this setting from the default value. Display Options Description FULL Use whole array as one LUN. (Default) Max 2TB 1/2 DIVISION 64GB+ALL This option is for advanced users and should only be used if your 64GB + Max2TB environment has a specific need for it. 256GB+ALL 1TB+ALL 2TB+ALL LUN MODE LUN DIRECT No BIAS Note: Do not change this setting from the default value.
  • Page 25: Parity Stripe

    Display Options Description LUN SWAPPED No BIAS LUN DIRECT for MBR(-1) LUN SWAPPED for MBR(-1) LUN DIRECT for MBR(+1) LUN SWAPPED This option is for advanced users and should only be used if your for MBR(+1) environment has a specific need for it. LUN DIRECT for MBR(-2) LUN SWAPPED for MBR(-2) LUN DIRECT for MBR(-2)4K LUN SWAPPED for MBR(-2)4K PARITY STRIPE Configures the parity stripe size of each drive in RAID 5 or RAID 6. PARITY STRIPE 2 MB/DRIVE Note: Do not change this setting from the default value. Display Options Description 2MB/DRIVE Configures the parity stripe size to 2 MB in each drive. (Default)
  • Page 26: Usb3.0 Host

    USB3.0 HOST Enables or disables the USB 3.0 port on the unit. USB3.0 Host Disabled Display Options Description Enables USB 3.0 port. USB3.0 Host To use USB 3.0 port, configure "eSATA Host Speed" to "6Gbps" before Enabled use. USB3.0 Host Disables USB 3.0 port. (Default) Disabled RECOVER WAIT Configures the priority between data access and the recovery process. RECOVER WAIT TIME 0.1 Sec Note: Do not change this setting from the default value. Display Options Description RECOVER WAIT Use this mode to prioritize recovery rather than data access in an TIME 0 Sec environment where data access is continuously active. RECOVER WAIT Starts the recovery process when 0.1 second passed since the last TIME 0.1 Sec...
  • Page 27: Write Mode

    WRITE MODE Configures the interval to write data from cache memory to the hard drive. WRITE ALL PENDING 0.1Sec Note: Do not change this setting from the default value. Display Options Description This is a mode to set the waiting time to 0.1 seconds until the writing WRITE ALL starts. (Default) PENDING 0.1Sec The cache will be enabled in "ONE DRIVE DOWN". This is a mode to set the waiting time to 1 second until the writing WRITE ALL starts. PENDING 1 Sec The cache will be enabled in "ONE DRIVE DOWN". This is a mode to exit the write command after writing data to the hard drive is actually finished. WRITE MODE The cache will be disabled while writing so the transfer speed is WAITING slower than "WRITE MODE PENDING" mode, but is the most reliable. Reading speed is almost same as when configuring the "WRITE MODE PENDING" mode. This is a mode to exit the write command while unwritten data is held WRITE MODE in the cache memory and written to the hard drive. The data will be BUFFERED lost if the unit is powered down before finishing writing to the hard drive.
  • Page 28: Read Ahead

    READ AHEAD Configures read ahead quantity for the requested data. READ AHEAD 64 KB Display Options Description READ AHEAD Do not read ahead. 0 KB The cache will be disabled when reading. READ AHEAD Read ahead 8 KB data. This is efficient if random access is a main 8 KB operation. READ AHEAD Read ahead 64 KB data. This is efficient if sequential access is a main 64 KB operation. (Default) READ AHEAD Read ahead 256 KB data. This is efficient if mainly accessing to image 256 KB data. READ AHEAD Read ahead 1 MB data. This is efficient if tens of megabytes or more 1 MB sequential access is a main operation. READ AHEAD Read ahead 4 MB data. This is efficient if accessing in order from the 4 MB first to the end without using file system. Firmware Displays the firmware version of the unit. Firm ware is Ver.x.xxx xxxx Vendor ID Displays the vendor ID.
  • Page 29: Ip Address

    IP Address Configures the IP address. This is only for maintenance. Do not change the setting normally. IP Address 192.168.50.210 Button Name Operation MODE Move the cursor to the next digit. Increases the value. When the button is held down, the numbers SELECT increase faster. Address Mask Configures the subnet mask. This is only for maintenance. Do not change the setting normally. Address Mask 255.255.255.0 Button Name Operation MODE Move the cursor to the next digit. Increases the value. When the button is held down, the numbers SELECT increase faster. PARITY Enables or disables parity. ENABLE PARITY Display Options Description ENABLE Enables parity. (Default) DISABLE Disables parity. eSATA Host Speed Configures the maximum transfer speed. eSATA Host Speed 6Gbps Display Options...
  • Page 30: Aux Port Mode

    Display Options Description NO PRIORITY Enables NCQ. Available commands will be processed first. AUX PORT MODE Note: Do not change this setting from the default value. Configures the usage of the SGPIO and fanout cable. AUX PORT MODE Disk Speed Note: Do not change this setting from the default value. Configures the maximum transfer speed of the hard drives. This setting is fixed to "3Gbps". Disk Speed 3Gbps FAN SPEED TEMP Configures the fan speed from two types. If the temperature around the RAID controller exceeds the specified value, the fan speed will become faster automatically.
  • Page 31: Power Mode And Fan3

    Display Options Description BIST TEST Mode This mode operates the built-in self test (BIST). NO WRITE RETRY MODE Disables the recovery process. POWER MODE And FAN3 Configures the power supply number and error notifications for fan 3. Single Power with Fan 3 Note: Do not change this setting from the default value. Display Options Description Single Power with Fan 3 (Default) Dual Power with Fan 3 This option is for advanced users and should only be used if your Single Power without Fan 3 environment has a specific need for it. Dual Power without Fan 3 BUFFER SEGMENT SIZE Configures the buffer segment size each drive. BUFFER SEGMENT SIZE 256KB/CH RETRY MAXIMUM TIME Configures the time interval to pass before retrying after the timeout.
  • Page 32: Check Drv Delay

    CHECK DRV DELAY Configures the detection time for the slow drives. This will configure how long it takes for a drive to be detected once the first drive exit the process. CHECK DRV DELAY TIME 1S WAIT POWER ON TIME This setting cab disable drive access unless a specified amount of time passes since powering on the unit. During this period, the drive cannot be accessed, but it can respond to certain commands (e.g., if "Test Unit Ready" is sent, the unit replies "Not Ready"). WAIT POWER ON TIME 5S HDD WAIT READY TIME This setting is the time to wait before unit is "Ready". HDD WAIT READY TIME 1 MIN CHECK CACHE Configures a check that can be run in either normal or fast speed. This speed will be the cache memory check speed running in the background after powering on. CHECK CACHE NORMAL Display Options Description NORMAL...
  • Page 33: Confirming Settings

    Display Options Description WAIT 10S, WAIT 5S, WAIT 3S Patrol in the specified interval. 5 DAYS/CYCLE, 10 DAYS/CYCLE, 20 Patrol the whole capacity within the specified days. (default settings: DAYS/CYCLE, 30 DAYS/CYCLE 30 DAYS/CYCLE) Confirming Settings The status of the unit can be displayed while the unit is working. Operations such as transfer speed or slow drives can be checked. The confirmation procedure is below. Open the front panel and press the mode and select buttons at the same time. The IP address will be displayed. IP Address 192.168.50.210 Press the mode or select buttons to change the displayed options.
  • Page 34: Confirmation Menu

    Confirmation Menu The menu on the LCD panel to confirm the settings will scroll in the following order. SELECT IP Address 192.168.50.210 SELECT MODE Firmware MODE Vendor ID DISK SIZE HDD WAIT READY MODE MODE MODE Product ID LUN MODE SEQUENTIAL READ AHEAD MODE MODE MODE Serial No ID CACHE SIZE CHECK CACHE MODE MODE MODE RAID MODE LUN SIZE HDD PATROL MODE MODE MODE DRIVE MODE PARITY STRIPE SYSTEM PATROL MODE MODE MODE FAN SPEED TEMP READ AHEAD WRITE RETRY MODE...
  • Page 35: Host Rate

    Note: See the "Settings Menu" section above for more detailed information. SELECT HOST RATE SELECT MODE eSATA3 RATE MODE USB3.0 RATE MODE HDD PATROL MODE Controller Temp MODE FAN Speed MODE Channel RATE MODE Cache Buffer Memory MODE Most Delay Channel MODE MAC Address MODE IP Address MODE Address Mask MODE Gate Way Address MODE HOST RATE Displays the current SCSI transfer speed. The LCD panel display will be updated every 0.5 seconds. Host Rate = 0.0MB/S eSATA3 RATE Displays the current eSATA transfer speed. The LCD panel display will be updated every 0.5 seconds. eSATA3 Rate = 0.0MB/S USB3.0 RATE...
  • Page 36: Hdd Patrol

    HDD PATROL Displays the configured settings of patrol mode. HDD PATROL 0% Controller Temp Displays the temperature of the controller. Controller Temp is XX.XX℃ FAN Speed Displays the fan speed of fans 1 and 2. FAN1 X,XXX rpm FAN2 X,XXX rpm Channel RATE Displays the transfer speed of each drive. The LCD panel display will be updated every 0.5 seconds. Channel 0 Rate = 0.0MB/S Cache Buffer Memory Displays the check status of cache memory. The cache memory check will begin after bootup and count from 1 MB until the drive capacity is reached. Cache Buffer Memory xxxM Most Delay Channel Displays the slowest drive amongst the inserted drives.
  • Page 37: Address Mask

    Address Mask Displays the subnet mask. Address Mask 255.255.255.0 Gateway Address Displays the default gateway address. Gate Way Address 255.255.255.255...
  • Page 38: Chapter 5 Maintenance

    Chapter 5 Maintenance This chapter discusses daily maintenance items such as backups and error checks. Backup Need for Backup The "backup" is a copy of the data on an external storage unit, preventing accidental data loss if the original hard drive fails. The external storage unit will save data everyday. Data loss, whether accidental or not, may seriously and negatively affect business. By backing up data, the same data will be saved in multiple locations. In case one location becomes unavailable, data can be recovered from another location. Note: Back up data regularly before use. Storage for Backup The following are commonly used for backup storage: • Blu-ray disc • DVD disc • CD-R/RW • Hard drive • Network server Using big capacity storage is recommended for backup. If backing up to another hard drive, using that hard drive only for backup process is recommended. Restore A specific restore command or tool is usually required by the backup command or tool. Check the manual of the backup source device for more information. Drive Scan Both of Windows and Mac normally implement a tool to check the drive for errors. This tool can also usually recover any errors found. To use the drive safely, regularly drive checking is recommended. For more detailed information about error check, refer to the help or manual of the computer. Drive Optimization (Defragmentation) When files are frequently written to and deleted from the drive, over time files will be divided into the small blocks and spread throughout the drive. This is called "fragmentation". Reading and writing fragmented files will take longer because all the fragments need to be located and then accessed.
  • Page 39 Notes: • For more detailed information about defragmentation, refer to the help or manual of the computer. • Mac doesn't have this tool. Use commercially available Mac utilities for defragmentation.
  • Page 40: Chapter 6 Replacing Hard Drives

    Chapter 6 Replacing Hard Drives Verifying Hard Drive to Be Replaced Any or all of the following states indicate a hard drive failure. Replace the defective drive as instructed in this manual. If a drive in a RAID 0 array fails, all data on the array is lost. The data cannot be recovered even if the drive is replaced. • The fail LED glows and is beeping.
  • Page 41 Remove the two screws on the right-side cover (on the right from the front) and remove the right-side cover. Remove the left-side screw on the defective hard drive cartridge and pull it out from the unit while holding the center of the hard drive cartridge. Insert a new hard drive cartridge into the unit and replace the screw. The "RAID-6 RECOVERING 0%" (if RAID 5 is configured, it will be "RAID-5 RECOVERING 0%") message will be displayed on the LCD panel after 3 minutes. RAID-6 RECOVERING 0%...
  • Page 42: Two Drive Down" Is Displayed On The Lcd Panel

    When "RAID-6 NORMAL" (if RAID 5 is configured, it will be "RAID-5 NORMAL") is displayed, hard drive replacement is finished. RAID-6 NORMAL Return the cover and replace the two screws. Drive replacement is finished. "TWO DRIVE DOWN" Is Displayed on the LCD Panel RAID-6 TWO DRIVE DOWN Confirm if the HDD LED is glowing in front. The LED for the failed hard drive number glows amber. Note: Hard drives in the unit show a blue LED during normal operation. Never remove hard drives that are running properly. Remove the two screws on the right-side cover (on the right from the front) and remove the right-side cover. Remove the left-side screw on either of the two defective drive cartridges and pull it out from the unit while holding the center of the hard drive cartridge. Note: Make sure to pull out only one drive at this moment. Insert a new hard drive cartridge into the unit and replace the screw. The "RAID-6 RECOVERING 0%" message will be displayed on the LCD panel after 3 minutes. RAID-6 RECOVERING 0% When "RAID-6 ONE DRIVE DOWN" is displayed, replacement for one of the defective drives is finished. RAID-6 ONE DRIVE DOWN Remove the left-side screw on the remaining hard drive cartridge and pull it out from the unit while holding the center of the hard drive cartridge. Insert a new hard drive cartridge into the unit and replace the screw.
  • Page 43: System Down" Is Displayed On The Lcd Panel

    "SYSTEM DOWN" Is Displayed on the LCD Panel SYSTEM DOWN Note: If the "SYSTEM DOWN" is displayed, the data may be lost. For RAID 0: Shut down the computer. Turn off the unit. Turn the unit on while holding down the mode button. When "RAID-0 NORMAL" is displayed, you can proceed. RAID-0 NORMAL If "SYSTEM DOWN" is still displayed, go to the next step to replace the defective hard drive and format the new drive. SYSTEM DOWN Remove the two screws on the right-side cover (on the right from the front) and remove the right-side cover. Remove the defective hard drive cartridge whose HDD LED glows amber from the unit. Insert a new hard drive cartridge into the empty slot on the unit and replace the screw. Turn the unit off first, then turn it on while holding down the mode button. "RAID-0 NORMAL" will be displayed on the LCD panel. Return the cover and replace the two screws. Configure the port for connecting the computer and the unit, referring to the "Connecting the Unit" section in chapter 2. Format the drive referring to the "Formatting with NTFS (Windows)" or "Formatting with HFS Plus (Mac)" section in chapter 7. Drive replacement is finished. For RAID 6: Shut down the computer. Confirm if the HDD LED is glowing in front. The LED for the failed hard drive number glows or blinks amber.
  • Page 44 Leave the hard drive cartridges whose HDD LEDs blink amber in the unit. Turn off the unit. Turn on the unit while holding down the mode button. When "RAID-6 TWO DRIVE DOWN" is displayed, replace the defective drive, referring to the ""TWO DRIVE DOWN" Is Displayed on the LCD Panel" section above. RAID-6 TWO DRIVE DOWN If "SYSTEM DOWN" is still displayed, go to the next step to replace the defective hard drive and format the new drive. SYSTEM DOWN Remove another defective hard drive cartridge whose HDD LED blinks amber from the unit. Insert new hard drive cartridges into all empty slots on the unit and replace the screw. Turn the unit off first, then turn it on while holding down the mode button. "RAID-6 NORMAL" will be displayed on the LCD panel. RAID-6 NORMAL If "SYSTEM DOWN" is still displayed, try the procedure in this section again, starting from the first step. If either "RAID-6 ONE DRIVE DOWN" or "RAID-6 TWO DRIVE DOWN" is displayed, try the procedure described in the ""ONE DRIVE DOWN" Is Displayed on the LCD Panel" or ""TWO DRIVE DOWN" Is Displayed on the LCD Panel" section above. Return the cover and replace the two screws. Configure the port for connecting the computer and the unit, referring to the "Connecting the Unit" section in chapter 2. Format the drive referring to the "Formatting with NTFS (Windows)" or "Formatting with HFS Plus (Mac)" section in chapter 7. Drive replacement is finished. For RAID 5: Shut down the computer. Confirm if the HDD LED is glowing in front. The LED for the failed hard drive number glows or blinks amber. Remove the two screws on the right-side cover (on the right from the front) and remove the right-side cover. Remove the defective hard drive cartridge whose HDD LED glows amber from the unit. Leave the hard drive cartridges whose HDD LEDs blink amber in the unit. Turn off the unit.
  • Page 45: Hard Drive Replacement Procedure For Hd-H Series

    SYSTEM DOWN Remove another defective hard drive cartridge whose HDD LED blinks amber from the unit. Insert new hard drive cartridges into all empty slots on the unit and replace the screw. Turn the unit off first, then turn it on while holding down the mode button. "RAID-5 NORMAL" will be displayed on the LCD panel. RAID-5 NORMAL If "SYSTEM DOWN" is still displayed, try the procedure in this section again, starting from the first step. If "RAID- 5 ONE DRIVE DOWN" is displayed, try the procedure described in the ""ONE DRIVE DOWN" Is Displayed on the LCD Panel" section above. Return the cover and replace the two screws. Configure the port for connecting the computer and the unit, referring to the "Connecting the Unit" section in chapter 2. Format the drive referring to the "Formatting with NTFS (Windows)" or "Formatting with HFS Plus (Mac)" section in chapter 7. Drive replacement is finished. Hard Drive Replacement Procedure for HD-H Series Follow the procedure below to replace a defective drive. "ONE DRIVE DOWN" Is Displayed on the LCD Panel RAID-6 ONE DRIVE DOWN Note: Back up the data before replacing drives.
  • Page 46 Open the front cover with the included key. Confirm if the HDD LED is glowing in front. The LED for the failed hard drive number glows amber. Note: Hard drives in the unit show a green LED during normal operation. Never remove hard drives that are running properly. Push the unlock button of the drive whose HDD LED is glowing amber and swing the locking mechanism out. Do not unplug and remove the hard drives without the amber HDD LED lit. If you do, it may cause data loss or the unit to malfunction. Pull out the drive cartridge and remove it from the unit.
  • Page 47 Remove the drive from the cartridge. Install a new drive into the cartridge. Replace the four screws. Insert the new drive into the empty slot, slide the drive in with the locking mechanism open, and swing the lock back down until it clicks into place.
  • Page 48: Two Drive Down" Is Displayed On The Lcd Panel

    Close the front cover with the key. The "RAID-x RECOVERING 0%" message will be displayed on the LCD panel after 3 minutes. RAID-6 RECOVERING 0% When "RAID-x NORMAL" is displayed, hard drive replacement is finished. RAID-6 NORMAL Drive replacement is finished. "TWO DRIVE DOWN" Is Displayed on the LCD Panel RAID-6 TWO DRIVE DOWN Note: Back up the data before replacing drives. Open the front cover with the included key. Confirm if the HDD LED is glowing in front. The LED for the failed hard drive number glows amber. Note: Hard drives in the unit show a green LED during normal operation. Never remove hard drives that are running properly.
  • Page 49 Push one of the failed drive's unlock button and swing the locking mechanism out. Notes: • Make sure to pull out only one drive at this moment. • Do not unplug and remove the hard drives if the status LED blinks red or glows green. If you do, it may cause data loss or the unit to malfunction. Pull out the drive cartridge and remove it from the unit. Remove the drive from the cartridge.
  • Page 50 Install a new drive into the cartridge. Replace the four screws. Insert the new drive into the empty slots, slide the drive in with the locking mechanism open, and swing the lock back down until it clicks into place. The "RAID-6 RECOVERING 0%" message will be displayed on the LCD panel after 3 minutes. RAID-6 RECOVERING 0% When "RAID-6 ONE DRIVE DOWN" is displayed, replacement for one of the defective drives is finished. RAID-6 ONE DRIVE DOWN Push the rest of the failed drive's unlock button and swing the locking mechanism out. Insert the new drive into the empty slot, slide the drive in with the locking mechanism open, and swing the lock back down until it clicks into place.
  • Page 51: System Down" Is Displayed On The Lcd Panel

    Close the front cover with the key. The "RAID-6 RECOVERING 0%" message will be displayed on the LCD panel after 3 minutes. RAID-6 RECOVERING 0% When "RAID-6 NORMAL" is displayed, hard drive replacement is finished. RAID-6 NORMAL Drive replacement is finished. "SYSTEM DOWN" Is Displayed on the LCD Panel SYSTEM DOWN Note: If the "SYSTEM DOWN" is displayed, the data may be lost. For RAID 0: Shut down the computer. Turn off the unit. Turn the unit on while holding down the mode button. When "RAID-0 NORMAL" is displayed, you can proceed. If "SYSTEM DOWN" is still displayed, go to the next step to replace the defective hard drive and format the new drive. RAID-0 NORMAL SYSTEM DOWN...
  • Page 52 Open the front cover with the included key. Push the unlock button of the drive whose HDD LED is glowing amber and swing the locking mechanism out. Do not unplug and remove the hard drives without the green status LED lit. If you do, it may cause data loss or the unit to malfunction. Pull out the drive cartridge and remove it from the unit. Remove the drive from the cartridge.
  • Page 53 Install a new drive into the cartridge. Replace the four screws. Insert the new drive into the empty slot, slide the drive in with the locking mechanism open, and swing the lock back down until it clicks into place.
  • Page 54 Close the front cover with the key. Turn the unit off first, then turn it on while holding down the mode button. "RAID-0 NORMAL" will be displayed on the LCD panel. RAID-0 NORMAL Configure the port for connecting the computer and the unit, referring to the "Connecting the Unit" section in chapter 2. Format the drive referring to the "Formatting with NTFS (Windows)" or "Formatting with HFS Plus (Mac)" section in chapter 7. Drive replacement is finished. For RAID 6: Shut down the computer. Open the front cover with the included key. Confirm if the HDD LED is glowing in front. The LED for the failed hard drive number glows or blinks amber. Push the unlock button for the two defective hard drives whose HDD LEDs glow amber and swing the locking mechanism out. Leave the hard drive cartridges whose HDD LEDs blink amber in the unit.
  • Page 55 Pull out the drive cartridge and remove it from the unit. Turn off the unit. Turn on the unit while holding down the mode button. When "RAID-6 TWO DRIVE DOWN" is displayed, replace the defective drive, referring to the ""TWO DRIVE DOWN" Is Displayed on the LCD Panel" section above. If "SYSTEM DOWN" is still displayed, go to the next step to replace the defective hard drive and format the new drive. RAID-6 TWO DRIVE DOWN SYSTEM DOWN Remove the other defective hard drive cartridge whose HDD LED blinks amber from the unit. Remove the drive from the cartridge. Install a new drive into the cartridge. Replace the four screws. Insert the new drive into all empty slots, slide the drive in with the locking mechanism open, and swing the lock back down until it clicks into place. Close the front cover with the key. Turn the unit off first, then turn it on while holding down the mode button. "RAID-6 NORMAL" will be displayed on the LCD panel. RAID-6 NORMAL If "SYSTEM DOWN" is still displayed, try the procedure in this section again, starting from the first step. If either "RAID-6 ONE DRIVE DOWN" or "RAID-6 TWO DRIVE DOWN" is displayed, try the procedure described in the ""ONE DRIVE DOWN" Is Displayed on the LCD Panel" or ""TWO DRIVE DOWN" Is Displayed on the LCD Panel" section above. Configure the port for connecting the computer and the unit, referring to the "Connecting the Unit" section in chapter 2. Format the drive referring to the "Formatting with NTFS (Windows)" or "Formatting with HFS Plus (Mac)" section in chapter 7. Drive replacement is finished. For RAID 5: Shut down the computer.
  • Page 56 Open the front cover with the included key. Confirm if the HDD LED is glowing in front. The LED for the failed hard drive number glows or blinks amber. Push the unlock button of the defective hard drive whose HDD LED glows amber and swing the locking mechanism out. Leave the hard drive cartridges whose HDD LEDs blink amber in the unit. Pull out the drive cartridge and remove it from the unit. Turn off the unit. Turn on the unit while holding down the mode button. When "RAID-5 ONE DRIVE DOWN" is displayed, replace the defective drive, referring to the ""ONE DRIVE DOWN" Is Displayed on the LCD Panel" section above. If "SYSTEM DOWN" is still displayed, go to the next step to replace the defective hard drive and format the new drive. RAID-5 ONE DRIVE DOWN SYSTEM DOWN Remove the other defective hard drive cartridge whose HDD LED blinks amber from the unit. Remove the drive from the cartridge. Install a new drive into the cartridge. Replace the four screws. Insert the new drive into all empty slots, slide the drive in with the locking mechanism open, and swing the lock back down until it clicks into place. Close the front cover with the key. Turn the unit off first, then turn it on while holding down the mode button.
  • Page 57 "RAID-5 NORMAL" will be displayed on the LCD panel. RAID-5 NORMAL If "SYSTEM DOWN" is still displayed, try the procedure in this section again, starting from the first step. If "RAID- 5 ONE DRIVE DOWN" is displayed, try the procedure described in the ""ONE DRIVE DOWN" Is Displayed on the LCD Panel" section above. Configure the port for connecting the computer and the unit, referring to the "Connecting the Unit" section in chapter 2. Format the drive referring to the "Formatting with NTFS (Windows)" or "Formatting with HFS Plus (Mac)" section in chapter 7. Drive replacement is finished.
  • Page 58: Chapter 7 Format (Initialization)

    Chapter 7 Format (Initialization) What Is Formatting? Formatting is a process that creates a file system, allowing a drive to be usable with your computer. This unit is formatted to HFS Plus file system by default. For Windows: Format the drive to NTFS. Note: The maximum size of a file on a FAT32 hard drive is 4 GB. For Mac: You can proceed with HFS Plus. Note When Formatting • Never unplug, reset, or turn off the computer during the formatting process. This could result in damage to the drive or other problems. Proper operation cannot be guaranteed if the format process is interrupted. • The data stored in the hard drive will be deleted by formatting. Make sure no essential data remains before formatting. • Formatting is intended to be performed at your own risk. Don't format the wrong drive! Check the drive letter and partition name carefully. Formatting with NTFS (Windows) Connect the unit and computer by the eSATA or USB cable. Click at the taskbar in desktop mode, right-click "This PC" (or "Computer"), and click Manage. If "User Account Control" window is opened, select Yes or Continue.
  • Page 59 Click Disk Management. Right-click the drive area assigned to the unit and select Initialize Disk. Notes: • Don't initialize the wrong disk! • If the drive assigned to the unit appears as "Unallocated", skip to step 6.
  • Page 60 Check the drive to be initialized, select "GPT", and click OK. Right-click the unallocated space and click New Simple Volume.
  • Page 61 Click Next. Specify the size in "Simple volume size" ("Partition Size" or "Amount of disk space to use"). Leave the other settings at their default values and click Next. Click Next.
  • Page 62 Click Assign the following drive letter and specify a drive letter. Leave the other settings at their default values and click Next. Configure each setting as below. (1) Select Format this volume with the following settings (Format this partition with the following settings). (2) Select NTFS. (3) Leave the allocation unit size set to its default setting. (4) Enter a name for the volume. (5) Click Next.
  • Page 63 Note: If the unit does not have any partitions, do not check Perform a quick format. If checked, the formatting process may not be finished normally. Click Finish. Formatting will begin. Note: To cancel formatting, right-click the formatting partition and click Cancel Format.
  • Page 64: Formatting With Hfs Plus (Mac)

    If the formatting process completed normally, "Healthy" is displayed. If the message "The request cannot be finished because the volume is open or in use" is displayed: The partition was created, but the format didn't finish. Click OK to format the partition as below. (1) Right-click the newly-created partition and select Format. (2) If necessary, configure the desired name and file system. Click OK. Note: If Perform a quick format is checked, the format will be finished much quicker. (3) Follow the on-screen instructions. Formatting with HFS Plus (Mac) If you want to use the unit with a Mac, follow the procedure below to reformat it with HFS Plus. Notes: • Use a Mac to format the drive with HFS Plus. Windows does not support HFS Plus. • For more details on HFS Plus, consult your Mac help.
  • Page 65 Click Initialize... and open Disk Utility. Note: If the window above is not displayed, follow the instructions below: (1) Navigate to Go - Utilities in the menu bar. (2) Double-click Disk Utility. Click the drive to be formatted. Note: Formatting will erase all data on the drive. Don't format the wrong drive!
  • Page 66 Click the Partition tab and select "1 Partition" under "Partition Layout" and "Mac OS Extended (Journaled)" next to "Format". Click Apply.
  • Page 67 Click Partition. The drive will be mounted. The message "Do you want to use (volume name) to back up with Time Machine?" may be displayed. If it's displayed, you may click Use as Backup Disk and Time Machine will use the drive for backup. If you don't want to use it as a dedicated backup drive, click Don't Use. This finishes the formatting process. Close Disk Utility.
  • Page 68: Chapter 8 Troubleshooting

    ONE DRIVE DOWN the failed drive with a new drive. You can stop the beeping by pressing the mode button. Two hard drives failed. Check the LED in front for the defective drive. Refer to the "Hard Drive Replacement Procedure" section in chapter 6 and replace RAID-6 TWO DRIVE DOWN the failed drive with a new drive. You can stop the beeping by pressing the mode button. Three or more hard drives failed. Check the LED in front for the defective drive. Refer to the "Hard Drive Replacement Procedure" section in chapter 6 SYSTEM DOWN and replace the failed drive with a new drive. You can stop the beeping by pressing the mode button. The fan is stopped. If keep using during the fan has stopped, the temperature of the drive increases and it may cause a malfunction. Turn off the unit and check if dust has accumulated on the fan. If removing dust does FAN STOP NORMAL not solve the problem, the fan may be broken. Contact the Buffalo technical support You can stop the beeping by pressing the mode button. Program ROM cannot be read. Turn off and on the unit. If the error still Code ROM Error System Halted remains, contact the Buffalo technical support. A work memory error occurred on the array controller. Turn off and on the Work RAM Error System Halted unit. If the error still remains, contact the Buffalo technical support.
  • Page 69 Corrective Action Dispatch Nesting Error Divide or FPP or Invalid Code Err System INTERRUPT Error System SBI INT Occur System RIE INT:0x000 Internal error. The unit cannot be accessed. Contact Buffalo technical System AE INT:0x000 support. System TRAP Error Buffer Manager Queue Error Cache Buffer Error 0x####### Buffer Size Error...
  • Page 70 Approx. 18 kg; 39.7 lb Temperature: 5–35°C; 41–95° F Operating Environment Environment humidity: 20–80% (no condensation) Thunderbolt 2 OS X 10.9 or later Windows 10, 8.1, 8, 7 Compatible OS eSATA and USB 3.0 Windows Server 2012 R2, 2012, 2008 R2 OS X 10.7 or later Internal Hard Drive OP-HDB/B series **** * To use USB 3.0 SuperSpeed (max. transfer speed 5 Gbps) on the unit, Buffalo USB 3.0 interface board (or USB 3.0-compatible computer) is required. ** 32-bit and 64-bit *** 64-bit **** Use a drive of the same size or larger for the replacement drive. HD-H Series Thunderbolt 2 Port 2 ports USB 3.0 Port 1 port Interface eSATA Port 1 port LAN Port 1 100 Mbps port File System HFS Plus 266 x 170 x 230 mm; 10.5 x 5.9 x 15.2 in (excluding Dimensions (H x W x D) protruding parts) Power Consumption (Max.) 150 W Power Supply AC 100–240 V, 50/60 Hz Weight Approx. 9.5 kg; 20.9 lb...
  • Page 71 Thunderbolt 2 OS X 10.9 or later Windows 10, 8.1, 8, 7 Compatible OS eSATA and USB 3.0 Windows Server 2012 R2, 2012, 2008 R2 OS X 10.7 or later Internal Hard Drive OP-HDB/B series **** * To use USB 3.0 SuperSpeed (max. transfer speed 5 Gbps) on the unit, Buffalo USB 3.0 interface board (or USB 3.0-compatible computer) is required. ** 32-bit and 64-bit *** 64-bit **** Use a drive of the same size or larger for the replacement drive.
  • Page 72 Chapter 10 Regulatory Compliance Information For Customers in the United States FCC Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Only use the cables and accessories that are included in the package. Don't use other accessories or cables unless specifically instructed to in the documentation. Proposition 65 WARNING: This product and its components contain chemicals known to the State of California to cause cancer and birth defects, or reproductive harm. Wash hands after handling.

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