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Error Message
Server Time out
Unusable Device
USB Access Error
USB Hub Not Supported
Workflow not found
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Wrong Network Key
Related Information
•
Troubleshooting
Related Topics:
•
Use Secure Function Lock 3.0
•
Clean the Scanner and Rollers
•
Replace the Roller Kit
•
Set up a Scan to Network Profile
•
Set up a Scan to FTP Profile
•
Set up a Scan to SFTP Profile
•
Document Jam
•
Configure Scan to Workflow Settings Using Brother iPrint&Scan
Cause
The machine was disconnected from the
Scan to FTP/SFTP profile, Scan to
Network profile or Scan to Email Server.
An unusable device is inserted in the USB
port.
The inserted USB flash drive is write-
protected.
The USB flash drive was removed while it
was being accessed.
A USB flash drive with a hub is inserted in
the USB port.
•
Workflow was not created.
•
Workflow was deleted.
•
Workflow was not configured correctly.
The Network Key is incorrect.
Action
Configure the Network Settings.
Make sure the Scan to FTP/SFTP profile,
Scan to Network profile or Scan to Email
Server is configured correctly.
Configure the Network Settings.
Remove the device. Turn off the machine
by unplugging the machine from the AC
power outlet, and then plug the machine
in again. Press
to turn on the
machine.
Use a USB flash drive that is not write-
protected.
Insert the USB flash drive.
Remove the unsupported device from the
USB port.
Make sure that Workflow is created and
configured correctly in Brother
iPrint&Scan (for Windows and Mac).
See Related Information:Configure Scan
to Workflow Settings Using Brother
iPrint&Scan.
Confirm the Network Key and try again.
180
- Quick Links:
- Set up Your Scanner
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