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I M P ORTA N T SA F ET Y I N STR UCT IO NS Please read and keep all safety, security, and use instructions. Important Safety Instructions Read these instructions. Clean only with a dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. Only use attachments/accessories specified by the manufacturer.
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TV or monitor and install in accordance with the manufacturer’s instructions. • Due to ventilation requirements, Bose does not recommend placing the product in a confined space such as in a wall cavity or in an enclosed cabinet.
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GB/T 26572. Date of Manufacture: The eighth digit in the serial number indicates the year of manufacture; “3” is 2013 or 2023. China Importer: Bose Electronics (Shanghai) Company Limited, Level 6, Tower D, No. 2337 Gudai Rd. Minhang District, Shanghai 201100...
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To view the license disclosures that apply to the third-party software packages included as components of your Bose Soundbar 550 product: 1. On the remote, press and hold the Play/Pause button F and Volume up button H for 5 seconds.
CON TE NTS CON TE NTS WHAT’S IN THE BOX Contents ..........................10 DOLBY ATMOS® TECHNOLOGY ................11 SOUNDBAR PLACEMENT Recommendations......................12 Wall mount the soundbar .................... 13 Adjust audio for wall mounting ................. 14 SET UP THE SOUNDBAR Connect the soundbar to power ................15 Network standby ......................
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Connect accessories (optional) ................. 30 Connect using the Bose8 app (preferred) ..........30 Connect using the remote .................. 31 Connect a Bose bass module using an audio cable ......... 32 Connect a Bose SoundLink Bluetooth speaker or Bose headphones using SimpleSync™ technology ................. 33 Benefits ........................
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CON TE NTS CON TE NTS CARE AND MAINTENANCE Update the soundbar ....................35 Replace the remote battery ..................35 Clean the soundbar ......................37 Replacement parts and accessories ................ 37 Limited warranty ......................37 TROUBLESHOOTING Try these solutions first ....................38 Other solutions ........................
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Optical cable * May ship with multiple power cords. Use the power cord for your region. NOTE: If any part of the product is damaged, don’t use it. Contact your authorized Bose dealer or Bose customer service. Visit: support.Bose.com/SB550C support.Bose.com/SB550C E N G...
D OLBY AT M OS ® TE CH N O LO GY The Bose Soundbar 550 supports Dolby Atmos® technology. The soundbar uses up-firing and side-firing speakers to deliver high-quality sound from all directions, achieving a superb, immersive, and fully-encompassing surround-sound experience.
SOU N D BA R P L ACE M E NT RECOMMENDATIONS • Place the soundbar below and in front of the TV (preferred) or above your TV with the front of the soundbar facing into the room. • For best sound quality, make sure the up-firing speakers on the top of the soundbar and the side-firing speakers on the side of the soundbar aren’t blocked.
S OUN D BA R P L AC E ME N T S OUN D BA R P L AC E ME N T WALL MOUNT THE SOUNDBAR You can mount the soundbar on a wall. To purchase the Bose Soundbar Wall Bracket, contact your authorized Bose dealer. Visit: support.Bose.com/SB550C support.Bose.com/SB550C...
S OUN D BA R P L AC E ME N T S OUN D BA R P L AC E ME N T Adjust audio for wall mounting After you mount the soundbar, you must adjust audio for best sound quality. On the remote, press and hold the Mute button A for 5 seconds until you hear a tone and the light bar pulses white twice.
S ET U P THE S O U ND BAR SET U P T HE S O UND BA R CONNECT THE SOUNDBAR TO POWER 1. Connect the power cord to the b port on the back of the soundbar. 2.
Using the app, you can stream music, add music services, explore internet radio stations, choose your voice prompt language, manage soundbar settings, and get new features. NOTE: If you have already created a Bose8 account for another Bose product, add the soundbar to your existing account (see page 17). DOWNLOAD THE BOSE8 APP 1.
EX I STIN G BOS E8 AP P U S ER S S ET U P THE S O U ND BAR ADD THE SOUNDBAR TO AN EXISTING ACCOUNT To add your Bose Soundbar 550, open the Bose8 app and add your soundbar. CONNECT TO A DIFFERENT WI-FI NETWORK Connect to a different network if your network name or password has changed, or if you want to change or add another network.
SOU N D BA R CO NTR O L S The soundbar controls are located on the top of the soundbar and on the remote. TIP: You can also control your soundbar using the Bose8 app. REMOTE FUNCTIONS Use the remote to control the soundbar, select the source, and manage Bluetooth connections.
SOU N D BA R CO N T R O L S SOU N D BA R CO N T R OL S Power on/off On the remote, press the Power button I to power the soundbar on/off. When powered on, the soundbar defaults to the last active source. NOTE: When you plug the soundbar into an AC (mains) outlet, the soundbar automatically powers on.
SOU N D BA R CO NTR O L S Sources On the remote, press the appropriate button (TV O or Bluetooth l) to select the source. TIP: You can also use the Bose8 app to select a source. E N G...
SOU N D BA R CO N T R OL S SOU N D BA R CO N T R OL S Media playback and volume FUNCTION WHAT TO DO Press F . NOTES: Play/Pause • When audio is paused, two lights in the center of the light bar glow solid white until audio resumes.
SOU N D BA R CO N T R O L S Dialogue Mode Dialogue Mode improves the clarity of dialogue and vocals in movies, TV programs, and podcasts by adjusting the audio balance of the system. On the remote, press the Dialogue Mode button 5 to switch between Dialogue Mode and your default audio settings.
SOU N D BA R CO N T R O L S You can use the Action button b to control media playback (see page 21). You use the Bluetooth button l to manage Bluetooth connections (see page 25). Action button Bluetooth button ADJUST THE AUDIO To adjust the bass, treble, center channel, height channel, and surround channels, use...
STR EA M AUD I O W I TH A IR P L AY The soundbar is capable of playing AirPlay 2 audio, which allows you to quickly stream audio from your Apple device to the soundbar or multiple speakers. NOTES: ...
NOTE: Look for the name you entered for your soundbar in the Bose8 app. If you didn’t name your soundbar, the default name appears. Bose Soundbar 550 Once connected, you hear a tone, and the light bar glows solid white then fades to black.
B LU E TO OT H CO NN E CT I O NS DISCONNECT A MOBILE DEVICE Use the Bose8 app to disconnect your mobile device. TIP: You can also use Bluetooth settings on your mobile device. Disabling the Bluetooth feature disconnects all other devices. RECONNECT A MOBILE DEVICE On the soundbar or remote, press the Bluetooth button l.
SOU N D BA R STAT US The LED light bar located on the front of the soundbar shows the soundbar status. Light bar NOTE: The light bar displays one status at a time of the selected source. WI-FI STATUS Shows the Wi-Fi connection status of the soundbar. LIGHT BAR ACTIVITY SYSTEM STATE Pulsing white...
Updating soundbar left to right Source error - refer to Pulses amber 4 times the Bose8 app Request is temporarily Pulses red 4 times unavailable - try again later Error - contact Bose Solid red customer service E N G...
SOU N D BA R CO N T R O L S A DVA N CED F E ATUR E S DISABLE/ENABLE WI-FI CAPABILITY On the remote, press and hold the Mute button A and Bluetooth button l until the light bar pulses white twice then fades to black.
CON N ECT BOS E P R O D UC TS CONNECT ACCESSORIES (OPTIONAL) You can connect any of these accessories to your soundbar. For more information, refer to your accessory owner’s guide. • Bose Bass Module 700: Bose.com/BM700 Bose.com/BM700 • Bose Bass Module 500: Bose.com/BM500 Bose.com/BM500 •...
CON N ECT BOS E P R O D UC TS SOU N D BA R CO N T R O L S Connect using the remote 1. Connect your accessory to power. For more information, refer to your accessory owner’s guide.
If you don’t have a 3.5 mm audio cable (commonly used for headphones and mobile devices), visit support.Bose.com/SB550C support.Bose.com/SB550C to purchase a 15 ft (4.5 m) cable. You can also purchase this part at your local electronics store. 1. Connect one end of a 3.5 mm audio cable to the BASS IN connector on the bass module.
SPEAKER OR BOSE HEADPHONES USING SIMPLESYNC™ TECHNOLOGY With Bose SimpleSync™ technology, you can connect certain Bose SoundLink Bluetooth speakers or Bose headphones to the soundbar for a new way to hear your music and movies. Benefits • A personal TV listening experience: Listen to TV without disturbing others by connecting your Bose headphones to the soundbar.
CON N ECT BOS E P R O D UC TS Connect using the Bose8 app To connect your Bose SoundLink Bluetooth speaker or Bose headphones to the soundbar, use the Bose8 app. For more information, visit: support.Bose.com/SB550Grouping support.Bose.com/SB550Grouping NOTES: ...
CA RE A N D M A IN T E N AN CE UPDATE THE SOUNDBAR The soundbar updates automatically when connected to the Bose8 app and your Wi-Fi network. REPLACE THE REMOTE BATTERY 1. Using a coin, turn the battery compartment cover left (counter-clockwise) and remove the cover.
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CA RE A N D M A IN T E N AN CE 2. Insert the new battery flat side up, with the H symbol facing up. NOTE: Use only an agency approved (e.g., UL) CR2032 or DL2032 3-volt lithium battery. 3.
• Do NOT use any solvents, chemicals, or cleaning solutions containing alcohol, ammonia, or abrasives. • Do NOT allow objects to drop into any openings. REPLACEMENT PARTS AND ACCESSORIES Replacement parts and accessories can be ordered through Bose customer service. Visit: support.Bose.com/SB550C support.Bose.com/SB550C LIMITED WARRANTY The soundbar is covered by a limited warranty.
If you could not resolve your issue, see the table below to identify symptoms and solutions to common problems. You can also access troubleshooting articles, videos, and other resources at: support.Bose.com/SB550C support.Bose.com/SB550C If you are unable to resolve your issue, contact Bose customer service. Visit: worldwide.Bose.com/contact worldwide.Bose.com/contact SYMPTOM SOLUTION Use your TV’s HDMI ARC port.
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Soundbar isn’t visible Bose8 app. to add to a nother Make sure the soundbar and your mobile device are connected to the Bose account same Wi-Fi network. Soundbar and source don’t power on/off Press the Power button I to power on/off the source.
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AC (mains) outlet. Check the Advanced CEC setting in the Bose8 app. You can access this option from the Settings menu. For more information, visit: support.Bose.com/SB550C_CEC support.Bose.com/SB550C_CEC Refer to your bass module or surround speakers owner’s guide for troubleshooting (see page 30).
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Refer to your TV owner’s guide. Check the Advanced CEC setting in the Bose8 app. You can access this option from the Settings menu. For more information, visit: support.Bose.com/SB550C_BT support.Bose.com/SB550C_BT Test different sources if available. Make sure that your TV can output surround sound audio. Refer to your TV owner’s guide.
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Check the Advanced CEC setting in the Bose8 app. You can play audio from the access this option from the Settings menu. For more information, correct source or visit: support.Bose.com/SB550C_CEC support.Bose.com/SB550C_CEC selects the incorrect Disable CEC on your source. Refer to the source owner’s guide.
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2.4 GHz frequency, connect to the 5 GHz frequency. Not all Bose SoundLink Bluetooth speakers can play audio in perfect Poor audio quality sync when connected to the soundbar. To check if your product is from a connected compatible, visit: support.Bose.com/Groups...
TR OUBL ES H O OTI N G RESTORE THE SOUNDBAR Restoring the factory settings clears all source, volume, and network settings from the soundbar and returns the soundbar to its default settings. 1. On the remote, press and hold the Volume down button z and Play/Pause button F for 5 seconds until the light bar pulses white twice then fades to black.
AP P EN D IX: SET UP R E F E R E NCE TR OUBL ES H O OTI N G CONNECTION OPTIONS Connect the soundbar to your TV using one of the following connection options: • Option 1 (preferred): HDMI eARC (Enhanced Audio Return Channel) or ARC •...
AP P EN D IX: SET UP R E F E R E NCE CONNECT THE SOUNDBAR TO YOUR TV After choosing an audio cable, connect the soundbar to your TV. Option 1 (preferred): HDMI eARC or ARC 1. Insert one end of the HDMI cable into your TV’s HDMI eARC or ARC port. 2.
AP P EN D IX: SET UP R E F E R E NCE Option 2: Optical If your TV doesn’t have an HDMI eARC (or ARC) port, use the optical cable to connect the soundbar to your TV. 1. Remove the protective cap from both ends of the optical cable. CAUTION: Inserting the plug with the cap attached can damage the plug and/or the port.
AP P EN D IX: SET UP R E F E R E NCE CHECK FOR SOUND 1. Power on your TV using your TV remote. 2. In the audio section of your TV’s menu, turn off your TV speakers. NOTE: Refer to your TV owner’s guide for more information.
条 形 音 箱 控 件 可以使用“操作”按钮 b 来控制媒体播放(请参见第 21 页) 。使用 Bluetooth 按 钮 l 来管理 Bluetooth 连接(请参见第 25 页) 。 操作按钮 Bluetooth 按钮 调整音量 要调整低音、高音、中置声道、高置声道和环绕声道,请使用 Bose8应用。您可 以从“设置”菜单中访问这些选项。 S C H...
使 用 A I R P L AY 流 传 输 音 频 条形音箱能够播放 AirPlay 2 音频,这样您可以快速将 Apple 设备的音频流传输到条 形音箱或多个扬声器。 注意: • 要使用 AirPlay 2,您需要一台运行 iOS 11.4 或更高版本的 Apple 设备。 • Apple 设备和条形音箱必须连接到同一个 Wi-Fi 网络中。 • 关于 AirPlay 的信息,请访问:https://www.apple.com/airplay https://www.apple.com/airplay 从“控制中心”流传输音频...
條 形 音 箱 控 制 項 可以使用「動作」按鈕 b 來控制媒體播放(請參見第 21 頁) 。可以使用 Bluetooth 按鈕 l 來管理 Bluetooth 接(請參見第 25 頁) 。 動作按鈕 Bluetooth 按鈕 調整音量 調整低音、高音、中置聲道、高置聲道和環繞聲道,請使用 Bose8應用程式。您 可以從「設定」功能表中存取這些功能。 T C H...