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en Troubleshooting
11.1 Malfunctions
Fault
The vacuum-sealing
process will not start.
does not appear
even though the lid is
closed.
If you try to operate
the appliance several
times in succession,
the vacuum-sealing
process seems to run
as normal but the
bag is not heat-
sealed.
The vacuum-sealing
process is taking
longer and longer.
The bag is defective,
which means that no
vacuum remains in
the vacuum-sealing
bag.
The heat-sealing
seam is defective,
which means that no
vacuum remains in
the vacuum-sealing
bag.
The lid cannot be
opened.
11.2 Information on display panel
Fault
appears after a
few seconds.
10
Cause and troubleshooting
The door switch on the glass lid is missing or is not detected by the appliance.
Call the after-sales service.
▶
→ "Customer Service", Page 13
The temperature protection switch for the heat-sealing transformer has tripped.
Allow the appliance to cool for at least 10 minutes.
1.
Allow the appliance to cool for at least two minutes between vacuum-sealing operations.
2.
Restart the vacuum-sealing process.
3.
There is too much moisture in the pump system.
Start the drying process.
▶
→ "Starting drying", Page 8
The pump system is extremely hot.
Allow the appliance to cool down.
1.
Restart the vacuum-sealing process.
2.
Sharp parts of the food (such as bones) may poke holes in the bag.
Check the bag for damage.
1.
Use a different bag.
2.
Place sharp-edged food that is to be vacuum-sealed in a bag so that you do not damage
3.
the wall of the bag.
The selected heat-sealing time is unsuitable for the film jacket.
Select a different heat-sealing time.
▶
There is liquid, grease or crumbs or creases along the heat-sealed seam.
Make sure that the bag is dry, that it has no creases, and that it is positioned fully on the
1.
heat-sealing bar.
Use a different bag.
2.
Fold over the edge of the bag by 3 cm before you fill it.
3.
A slight vacuum has formed and it is holding the lid closed.
Never use force to open the lid.
1.
Initiate vacuum-sealing again and then cancel it immediately.
2.
Unplug the appliance from the mains.
3.
Start up the appliance again after 30 seconds.
4.
Touch
for more than five seconds.
5.
a The appliance is reset.
Cause and troubleshooting
The glass lid has not been closed properly.
Open and close the glass lid again.
1.
When doing so, lightly press on the glass lid for the first few seconds.
2.
The seal on the glass lid is not fitted properly or is defective.
Check the seal.
▶
The seal on the glass lid has deformed.
Gently press the seal to straighten it out.
▶
The lid on the external vacuum-sealing container has not been closed properly.
Check the position of the external vacuum-sealing adaptor.
1.
2.
Only use suitable vacuum-sealing containers.
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