Reference; Troubleshooting - NAD M5 Owner's Manual

Reference

TROUBLESHOOTING

SYMPTOMS AND CORRECTION
Check the following guide for the possible cause of a problem before contacting service.
SYMPTOM
No power
The power is on, but the CD/SACD player
does not work
No picture
No sound
The CD/SACD player does not start
playback
The remote control does not work
properly
16
CAUSE
• The power cord is disconnected
• No disc is inserted.
• The TV is not set to receive signal output.
• The Video is turned off.
• The video cable is not connected securely.
• The connected TV power is turned off.
• The equipment connected with the audio
cable is not set to receive CD/SACD signal
output.
• The audio cables are not connected
securely.
• The power of the equipment connected
with the audio cable is turned off.
• The Audio output settings are incorrect.
• The media is PCM only and the Analog
Audio Output is not connected
• No disc is inserted.
• An unplayable disc is inserted.
• The disc is placed upside down.
• The disc is not placed within the guide.
• The disc is dirty.
• A menu is on the TV screen.
• The remote control is not pointed at the
remote sensor of the CD/SACD player.
• The remote control is too far from the
CD/SACD player.
• There is an obstacle in the path of the
remote control and the CD/SACD player.
• The batteries in the remote control are
exhausted.
CORRECTION
• Plug the power cord into the wall outlet
securely.
• Insert a disc (Check that the MP3, WMA,
CD or SACD indicator in the M5's display is
lit).
• Select the appropriate video input mode
on the TV so that the picture from the
CD/SACD player appears on the TV screen.
• Turn on the video via M5 remote
• Connect the video cable into the jacks
securely.
• Turn on the TV.
• Select the correct input mode of the audio
receiver so you can listen to the sound
from the CD/SACD player.
• Connect the audio cable into the jacks
securely.
• Turn on the equipment connected with the
audio cable.
• Select the digital and analog output
settings depending on your hardware
configuration.
• Connect Analog Audio Output to your
preamplifier for playback of PCM music.
• Insert a disc (Check that the indicator in
the M5's display is lit, SACD, CD, MP3,
WMA).
• Insert a playable disc.
• Place the disc with the playback side
down.
• Place the disc on the disc tray correctly
inside the guide.
• Clean the disc.
• Press the SETUP button to turn off the
menu screen.
• Point the remote control at the remote
sensor of the CD/SACD player.
• Operate the remote control within about
23 ft (7 m).
• Remove the obstacle.
• Replace the batteries with new ones.