Troubleshooting Guide - Kohler K-17181 Installation & User Manual

Troubleshooting Guide

Symptoms
Poor flush.
No flush.
Fill valve turns
on / off by itself
without toilet
being flushed,
or runs allowing
water to enter
tank (cistern).
Long tank
(cistern) fill
cycle.
Noisy tank
(cistern) fill
cycle.
Kohler Co.
A. Adjust tank (cistern) water level to match waterline.
B. Fully open water supply shut-off valve.
C. Clear obstruction in trapway, jet, or pan rim holes.
D. Clear obstruction in soil pipe or vent pipe.
A. Remove canister out and check mechanic system. If there
are some damaged parts, replace the new canister.
B. Adjust push rods to position properly on flush valve.
A. Clean or replace seal if seal is worn, dirty, or misaligned with
flush valve seat or flush valve seat is damaged.
Replace flush valve seal or flush valve.
B. Remove tank (cistern) and tighten flush valve nut
if flush valve gasket is leaking. Do not overtighten.
If leakage continues, replace gasket.
C. Clean fill valve seat / seat washer of debris, or replace
piston/seat washer assembly.
D. Replace fill valve if valve float sinks.
E. Adjust tank (cistern) water level if too high.
A. Fully open water supply shut-off valve.
B. Clean fill valve inlet, valve head, or supply line. Flush lines.
A. Partially close water supply shut-off valve if water
pressure to toilet is too high. Check toilet performance
following any such adjustment.
B. Remove dirt or obstruction in valve head. Flush lines.
Corrective Actions
9 1115772-X2-B