Toyota MIrai 2021 Warranty & Maintenance Manual
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Toyota MIrai 2021 Warranty & Maintenance Manual

Toyota MIrai 2021 Warranty & Maintenance Manual

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WARRANTY &
MAINTENANCE
GUIDE
2021

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Summary of Contents for Toyota MIrai 2021

  • Page 1 WARRANTY & MAINTENANCE GUIDE 2021...
  • Page 2 Water is recommended as the extinguishing agent for vehicle fires except for hydrogen and/or high voltage traction battery fires, which should be allowed to burn out. The Toyota Mirai Fuel Cell is being offered in limited quantities. While non-powertrain and non-fuel cell component warranty service can be performed by any Toyota dealership, powertrain warranty service and fuel cell component warranty service must only be performed by an authorized Mirai Fuel Cell Toyota dealership.
  • Page 3 For more information about our vehicles, vehicle. We know you have many our company or the products and services options when considering which available for your vehicle, please visit Toyota’s official website, www.toyota.com. vehicle to buy, and we appreciate your decision to select Toyota.

  • Page 4: Table Of Contents

    TABLE OF CONTENTS WARRANTY INFORMATION INTRODUCTION Satisfaction Down the Road If You Need Assistance The Immobilizer Key Transportation Assistance YOUR WARRANTIES IN DETAIL General Warranty Provisions New Vehicle Limited Warranty Tire Limited Warranty YOUR RESPONSIBILITIES Operation and Maintenance Obtaining Warranty Service...
  • Page 5 Vehicle Identification FIND IT ONLINE To update your contact information and vehicle ownership status, please visit www.toyota.com/recall/update-info-toyota. Your vehicle’s VIN will be required to start the update process. You may also enroll to receive the following useful information and benefits at toyota.com/owners:...

  • Page 6: Introduction

    SATISFACTION DOWN THE ROAD t Toyota, our top priority is always Our goal is for every Toyota customer to enjoy outstanding quality, dependability our customers. We know your Toyota is an important part of your life and and peace of mind throughout their something you depend on every day.

  • Page 7: If You Need Assistance

    Current mileage on your vehicle number, the current mileage on your • Name of your Toyota dealership Toyota and the names of your selling and servicing dealerships. A Toyota customer relations representative will assist you in working with the dealership to find a satisfactory solution.
  • Page 8 Dispute Settlement Program (CDSP). A brochure about the program is found in your glove box. For additional information, call the Toyota Brand Engagement Center at (800) 331-4331. You may also contact the CDSP directly at (888) 300-6237. Failure to use the CDSP may affect your rights and remedies under California’s...

  • Page 9: The Immobilizer Key

    When the key is inserted into the electronically registering replacement ignition switch, it transmits an electronic keys is restricted. Only a Toyota dealer code to an immobilizer computer. The or certain bonded/registered independent engine will only start if the code in the locksmiths can generate replacement keys.
  • Page 10 If a Toyota dealer is not available, please refer to www.aloa.org to find a bonded/registered locksmith who performs high-security key service.

  • Page 11: Transportation Assistance

    Toyota. dealer or owner scheduling conflicts. We also know how disruptive the loss...

  • Page 12: Your Warranties In Detail

    Parts scheduled to be replaced as required year Mirai Fuel Cell vehicles distributed maintenance are warranted until their first by Toyota that are originally sold by an replacement only. authorized Mirai Fuel Cell Toyota dealer in the United States and normally operated or touring in the United States, U.S.
  • Page 13 Toyota offers assistance through an these warranties or any implied warranties. informal dispute settlement program Toyota does not authorize any person to called the Dispute Settlement Program. create for it any other obligation or liability This program is administered by an in connection with this vehicle.
  • Page 14 GENERAL WARRANTY PROVISIONS WARRANTY COVERAGE AT A GLANCE Your Warranties in Detail...

  • Page 15: New Vehicle Limited Warranty

    Toyota, subject part supplied by Toyota, subject to the to the exceptions indicated under “What Is exceptions indicated under “What...
  • Page 16 300 miles from an authorized Mirai Fuel Cell Toyota dealership, then the vehicle will be salt, hail, floods, wind storms, lightning and other environmental conditions towed to the nearest Toyota dealer and you will be responsible for additional towing charges to • Water contamination return the vehicle to an authorized Mirai Fuel •...
  • Page 17 • Replacement of worn wiper blades and obligation or liability in connection with brake pads/linings this vehicle. Toyota shall not be liable for incidental or consequential damages Vehicles with Altered Odometer resulting from breach of this written Failure of a vehicle on which the odometer warranty or any implied warranty.
  • Page 18 NEW VEHICLE LIMITED WARRANTY DISPUTE RESOLUTION If a dispute arises regarding your warranty coverage, please follow the steps described under “If You Need Assistance” on page 5. Please note that you must use the Dispute Settlement Program (or, in California, the CDSP) before seeking remedies through a court action pursuant to the Magnuson-Moss Warranty Act.

  • Page 19: Tire Limited Warranty

    OBTAINING WARRANTY SERVICE All tires supplied as original equipment Falken Tire Corporation 8656 Haven Avenue on new Toyota vehicles are warranted Rancho Cucamonga, CA 91730 by the individual tire manufacturer only, (800) 723-2553 and not Toyota. Coverages by individual www.falkentire.com tire manufacturers may vary.

  • Page 20: Your Responsibilities

    Cell Toyota dealership. maintenance records to the new owner. Authorized Mirai Fuel Cell Toyota dealerships Toyota will not deny a warranty claim solely have technicians who are specially trained because you do not have records to show to maintain and repair Toyota Mirai Fuel Cell that you maintained your vehicle.
  • Page 21 OPERATION AND MAINTENANCE REPLACEMENT PARTS Warranty coverage is not dependent Toyota Genuine Parts are covered by their upon the use of any particular brand own warranty (see your dealer for details) of replacement parts. However, Toyota or the remainder of any applicable New...

  • Page 22: Obtaining Warranty Service

    If the vehicle is located in excess of 300 miles from an authorized Toyota Mirai Fuel Cell dealership, then the vehicle will be towed to the nearest Toyota dealer and you will be responsible for additional towing charges to return the vehicle to an authorized Mirai Fuel Cell Toyota dealership, if necessary.
  • Page 23 Toyota Genuine them performed by another automotive Parts unless you have the vehicle properly service provider.

  • Page 24: The Importance Of Scheduled Maintenance

    Follow this booklet’s recommendations and you’ll enjoy maximum reliability and peace of mind from your Toyota for many years to come. Maintenance Log...

  • Page 25: Maintaining Your Warranty

    Maintenance maintenance records to the new owner. Your dealer may recommend more Toyota will not deny a warranty claim frequent maintenance intervals or more solely because you do not have records maintenance services than those listed in to show that you maintained your vehicle.

  • Page 26: Using The Maintenance Log Charts

    The dealership may mark the dealer your vehicle’s exact specifications. When service verification area with the following you go to a Toyota dealership, you can be stamp (which may be customized with the confident that they will use Toyota Genuine dealership’s name):...
  • Page 27 SuperChrome and Alloy Wheel Care In addition to standard maintenance items, the maintenance log indicates services that If you purchased Genuine Toyota Accessory should be performed on vehicles that are SuperChrome or Aluminum Alloy Wheels, driven under especially demanding follow these cleaning guidelines to maintain conditions.

  • Page 28: Maintenance Log

    MAINTENANCE LOG 5,000 miles or 6 months 10,000 miles or 12 months Check installation of driver’s floor mat Check installation of driver’s floor mat ■ ■ ■ Inspect and adjust all fluid levels ■ Inspect and adjust all fluid levels ■...
  • Page 29 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant level/condition/freezing point.
  • Page 30 MAINTENANCE LOG 20,000 miles or 24 months 25,000 miles or 30 months Check installation of driver’s floor mat Check installation of driver’s floor mat ■ ■ ■ Clean FC HV battery cooling intake filter ■ Inspect and adjust all fluid levels ■...
  • Page 31 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant level/condition/freezing point.
  • Page 32 MAINTENANCE LOG 35,000 miles or 42 months 40,000 miles or 48 months Check installation of driver’s floor mat Check installation of driver’s floor mat ■ ■ ■ Inspect and adjust all fluid levels ■ Clean FC HV battery cooling intake filter ■...
  • Page 33 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant level/condition/freezing point.
  • Page 34 MAINTENANCE LOG 50,000 miles or 60 months 55,000 miles or 66 months Check installation of driver’s floor mat Check installation of driver’s floor mat ■ ■ ■ Inspect and adjust all fluid levels ■ Inspect and adjust all fluid levels ■...
  • Page 35 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant level/condition/freezing point.
  • Page 36 MAINTENANCE LOG 65,000 miles or 78 months 70,000 miles or 84 months Check installation of driver’s floor mat Check installation of driver’s floor mat ■ ■ ■ Inspect and adjust all fluid levels ■ Inspect and adjust all fluid levels ■...
  • Page 37 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant level/condition/freezing point.
  • Page 38 MAINTENANCE LOG 80,000 miles or 96 months 85,000 miles or 102 months Check installation of driver’s floor mat Check installation of driver’s floor mat ■ ■ ■ Clean FC HV battery cooling intake filter ■ Inspect and adjust all fluid levels ■...
  • Page 39 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant level/condition/freezing point.
  • Page 40 MAINTENANCE LOG 95,000 miles or 114 months 100,000 miles or 120 months Check installation of driver’s floor mat Check installation of driver’s floor mat ■ ■ ■ Inspect and adjust all fluid levels ■ Clean FC HV battery cooling intake filter ■...
  • Page 41 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant level/condition/freezing point.
  • Page 42 MAINTENANCE LOG 110,000 miles or 132 months 115,000 miles or 138 months Check installation of driver’s floor mat Check installation of driver’s floor mat ■ ■ ■ Inspect and adjust all fluid levels ■ Inspect and adjust all fluid levels ■...
  • Page 43 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant level/condition/freezing point.

  • Page 44: Explanation Of Maintenance Items

    EXPLANATION OF MAINTENANCE ITEMS Brake Linings/Drums and he following descriptions are provided to give you a better Brake Pads/Discs understanding of the maintenance Check the brake linings (shoes) and items that should be performed on your drums for scoring, burning, fluid leakage, vehicle.
  • Page 45 Notice: A qualified technician should perform this operation. this operation. Use the following product: Hydrogen Tank (with Valve) “Toyota Genuine FC Stack Coolant.” NOTE: Replace every 15 years or • In order to safely cool the fuel cell 180 months, whichever comes first.
  • Page 46 With the vehicle stopped, check for Use the following product: excessive freeplay in the steering wheel. Inspect the linkage for bending and “Genuine Toyota Super Long-Life Coolant.” damage and the dust boots for NOTE: Replace inverter coolant at 150,000 deterioration, cracks and damage.

  • Page 47: Vehicle Identification

    VEHICLE IDENTIFICATION Model In-service date Selling dealership Key number Body style Mileage at delivery Selling dealership phone number Vehicle Identification Number Maintenance Log...
  • Page 48 NOTES Maintenance Log...
  • Page 49 NOTES Maintenance Log...
  • Page 50 NOTES Maintenance Log...
  • Page 51 Warranty & Maintenance Guide 2021 0050521WMGMIR Printed in U.S.A. 10/20 toyota.com 19-TCS-14206...

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